Montrose Care Home has a Review Score of 9.6 (9.617) out of 10, based on 15 reviews in the last 2 years. Over all time Montrose Care Home has 70 reviews.
Review from Alison S (Daughter of Resident) published on 16 December 2016
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Review from Janet D (Niece of Resident) published on 3 November 2016
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Review from Norah K (Friend of Resident) published on 30 September 2016
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Review from AW (Son of Resident) published on 19 September 2016
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Review from Lesley M (Granddaughter of Resident) published on 15 June 2016
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Review from Graham S (Power of Attorney of Resident) published on 4 April 2016
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Review from K B (Son of Resident) published on 9 February 2016
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Review from M S (Daughter of Resident) published on 28 January 2016
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Review from J A (Son of Resident) published on 28 January 2016
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Review from K B (Daughter of Resident) published on 28 January 2016
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The Review Score of 9.6 (9.617) out of 10 for Montrose Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 15 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.617 for Montrose Care Home is calculated as follows: ( (133 Excellents x 5) + (32 Goods x 4) + (1 Satisfactorys x 3) + (3 Poors x 2) + (6 Very Poors x 1) ) ÷ 175 Ratings = 4.617
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Montrose Care Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 14 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 1 Dec 2018
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 14 Mar 2025
Private and Local Authority Residential and Dementia Care
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Job Title: Home Manager
Joined: 2022
Having started her career within care over a decade ago, Jade always says that care chose her, rather than her choosing care. She started in a role that provided care within the community, cultivating a career that enabled her to work within a variety of settings, including dementia and care for older people, as well as nursing, palliative and learning disabilities. In addition to this experience, she holds a degree in Psychology, Counselling and Therapies, and a Level 5 in Management and Leadership. Since joining Montrose Care Home in March 2022, her commitment remains the same as in her previous roles: to uphold exceptional care standards where people are at the heart of everything she does.