Review from Jenny C (Daughter of Resident) published on 20 August 2020
Submitted via Postal Card • Report

Overall Experience

Kind, professional, friendly, immediate and calm. My reflections on all I met at Verulam House.

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Review from J B (Niece of Resident) published on 29 June 2020
Submitted via Postal Card • Report

Overall Experience

Sadly my aunt was only in the home's care for a very short period of time, but whilst there was happy and well looked after. She was always treated with care and dignity and the team there could not have been more helpful to both her and me. I would highly recommend, the property is not modern and a

little tired, but the quality of care more than makes up for it. Excellent.

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Review from K S (Husband of Resident) published on 14 May 2020
Submitted via Postal Card • Report

Overall Experience

The clinical standards are exceptionally high. The carers are (in the main) empathetic and care with competence and sensitivity. The home is not so good at keeping the rooms homely. Also, dirty cups and messy bedside tables are the norm. All that having been said this is a superb nursing home, it is

comfortable and homely. The staff strive for excellence and do well at that.

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Review from Linda R (Daughter of Resident) published on 15 April 2020
Submitted via Website • Report

Overall Experience

My father was a resident for almost five years and we found all the staff involved in every aspect of his care were professional, kind, thoughtful and constantly cheerful in their dealings with both him and all our family. We would like to thank them all.

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Review from A C (Daughter of Resident) published on 16 March 2020
Submitted via Postal Card • Report

Overall Experience

I cannot express enough my sincerest thanks to all the staff at Verulam House Nursing Home who helped my mother through her final months. The patience, tolerance, kindness, understanding and professionalism shown was exemplary. Furthermore, the compassion shown to us, her family, as we struggled through

this most difficult and painful period, was deeply appreciated and will never be forgotten. I cannot convey with words the comfort it brought us to know Mum was being so well cared for. Thank you.

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Review from P T (Niece of Resident) published on 17 February 2020
Submitted via Postal Card • Report

Overall Experience

My aunt didn't come to Verulam House for a pleasant retirement but sadly for 'end of life' care. I felt all the staff members I met dealt with both my ailing relative and me in a supportive manner. I was impressed with the service and help offered by the local GP surgery too, with GP's phoning me as

my aunt declined. It was a relief to find a nursing home which could provide this care at the end of my aunts life.

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Review from H H (Wife of Resident) published on 3 October 2019
Submitted via Postal Card • Report

Overall Experience

My husband was exceedingly ill when he came to Verulam House in April 2019 and came to end his life there. He has some degree of dementia as well as a weakened heart and lungs and other organs, he had palliative care package organised by the hospital which was aimed to keep his pain and anxiety-free.

His death was quiet slipping away.

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Review from Robert W (Partner of Resident) published on 4 April 2019
Submitted via Postal Card • Report

Overall Experience

Very caring atmosphere in the nursing home. A 'home from home'. Beautiful surroundings, lovely food, very happy place - treated people with dignity at all times.

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Review from S M (Daughter of Resident) published on 2 October 2018
Submitted via Postal Card • Report

Overall Experience

Mum became a resident in September 2015.
In August of this year she suffered an unexpected and significant stroke.
When it became clear that the prognosis was extremely poor she returned from hospital to her room at Verulam House as per her documented wishes.
As a family, we cannot fault the palliative

care she received.
The sensitivity and gentleness we witnessed, not just towards Mum but towards all family members, by all staff not just those nursing her, was second to none.
The staff ensured that Mum was able to die peacefully with dignity, and we thank them for that from the bottom of our hearts.

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Review from Maggie J (Daughter of Resident) published on 18 April 2018
Submitted via Postal Card • Report

Overall Experience

My father moved into Verulam House Nursing Home in December 2017 when he was made to feel extremely welcome and staff get to know and his needs quickly. We were allowed to change/modify and make his room homely and later to move him to a bigger one. He started to enjoy the social occasions and exercise

classes and got to know some other residents. The food was of a good quality and he was always made comfortable. On the whole, the nursing was good. They picked up on problems/infections and acted quickly. The only negatives was a sore on his foot which was not spotted quickly enough.

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Review from Susan K (Daughter of Resident) published on 15 August 2017
Submitted via Postal Card • Report

Overall Experience

Following a stay in hospital for over three weeks, my mother was transferred to Verulam House for end of life care. Her stay there was much shorter than expected (only one week) but in that very short time, she was cared for in the most professional and caring manner. The whole team, from the matron

down, could not have done enough for her. Her passing was as she wanted, peacefully and dignified and the support and information given to us (as we do not live locally) was exemplary during her stay and after she passed away. I cannot praise everyone enough. A truly wonderful establishment.

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Review from Zoe T (Great-Niece of Resident) published on 23 March 2017
Submitted via Website • Report

Overall Experience

I am so grateful that my Aunt was in your care for the last days of her life. The staff here are wonderful and so caring, they go above and beyond to make sure those in their care are looked after, as well as their relatives and friends. I have seen the care provided at two other nursing homes and they

do not compare in the slightest. I am so thankful to all of you for your care and your kindness.

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Review from Stephen L (Son of Resident) published on 1 August 2016
Submitted via Postal Card • Report

Overall Experience

My mother was brought to the home after 5 weeks in hospital in need of nursing care. She was only in the home for 3 weeks before she died. The level of care for her and for us, her primarily, was of the highest order. She was cared for and cherished as she died in no pain and very peacefully.

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Review from Lorraine M (Daughter of Resident) published on 29 July 2016
Submitted via Postal Card • Report

Overall Experience

Dad was admitted to the home in early June and sadly passed away at the end of the month. The admission was handled faultlessly with professionalism and support. During his stay the nursing staff ensured he was comfortable and cared for. Whilst he was unable to access the home's activities, which were

many, he had all he needed to entertain him in his well equipped room which was comfortable and bright. All the additional staff that cared for Dad were amazing too, professional and sensitive throughout. Thank you.

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Review from Patricia A (Wife of Resident) published on 11 August 2015
Submitted via Postal Card • Report

Overall Experience

My husband spent 7 months in Verulam House. He was very unwell when he was admitted in January 2015 for palliative care. He improved every month and was able to come home at the end of July 2015. He recovered thanks to the good nursing and good food provided. He was able to have meals in his room if

he wished, or to eat in the residents dining room when he was improving. He joined in the activities as he wished. Verulam House is an old building with an interesting sheltered garden. The house is very interesting in itself.

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Verulam House Nursing Home

Care Provided by Verulam House Nursing Home

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Funding & Fees Guide for Verulam House Nursing Home

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