All Fees are subject to a full assessment by the care home
Solent Grange Care Home has a Review Score of 9.8 (9.843) out of 10, based on 26 reviews in the last 2 years. Over all time Solent Grange Care Home has 80 reviews.
Review from B A (Son of Resident) published on 27 October 2021
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Monika Jankauskaite, Marketing Assistant at Solent Grange Care Home
Thank you so much for your feedback! Our team appreciates your kind words.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from N P (Friend of Resident) published on 27 October 2021
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Monika Jankauskaite, Marketing Assistant at Solent Grange Care Home
Thank you; it's always nice to hear positive feedback.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Peggy F (Wife of Resident) published on 18 August 2021
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Pat K (Cousin of Resident) published on 9 March 2021
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Reply from Aileen Nimmo, Sales & Marketing at Solent Grange Care Home
We are delighted to read you are happy with the care your cousin receives. It is good to hear that your cousin enjoys the activities, especially the Horse racing nights, which is also a firm favourite with many of the residents and staff in the home.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Michelle (Daughter of Resident) published on 6 August 2020
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Aileen Nimmo, Sales & Marketing at Solent Grange Care Home
Thank you for the review. We are delighted to read you feel the staff are doing a fantastic job. We are very proud of the team at Solent Grange and your review will be shared with the team, your kind words will mean a lot to them.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Julia R (Daughter of Resident) published on 5 August 2020
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Reply from Aileen Nimmo, Sales & Marketing at Solent Grange Care Home
Thank you for taking the time to review Solent Grange. Please accept our sincere sympathy for the loss of your Mother. Our dedicated team appreciate you taking the time to share your comments, as they recognise how important their care is for both our residents and their families. Thank you.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from G B (Son of Resident) published on 5 August 2020
Submitted via Postal Card •
Report
Overall Experience
4.0 out of 5
Reply from Aileen Nimmo, Sales & Marketing at Solent Grange Care Home
We would like to thank you for taking the time to share your thoughts on the experience you and your Mum had at Solent Grange. We are so pleased to read you felt Your Mum was cared for and loved. We couldn't ask for more from our dedicated staff. We hope you continue to stay in touch and know you are most welcome to visit the home anytime.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Steve L (Son of Resident) published on 28 November 2019
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Tori Blackadder, Marketing Assistant at Solent Grange Care Home
Thank you for taking the time to review Solent Grange. We are pleased to hear you found our staff and management kind and understanding to you and your family, and that the level of communication and compassion were to a high level. Thank you for your feedback.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J B (Sister of Resident) published on 7 November 2019
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Tori Blackadder, Marketing Assistant at Solent Grange Care Home
Thank you for taking the time to review Solent Grange. We are glad to hear that your sister is happy, well cared for and enjoying her life. We are also pleased to hear that you have found our staff helpful. Thank you for your kind feedback.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from L T (Daughter of Resident) published on 23 September 2019
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Tori Blackadder, Marketing Assistant at Solent Grange Care Home
Thank you for taking the time to review Solent Grange. We are pleased to hear that you find our activity programme stimulating.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from L S (Daughter of Resident) published on 15 July 2019
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Tori Blackadder, Marketing Assistant at Solent Grange Care Home
Thank you for taking the time to review Solent Grange. We are happy to hear that you are pleased with our team and that your Mother is comfortable with us.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Diane W (Daughter of Resident) published on 28 February 2019
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Lisa M (Granddaughter of Resident) published on 23 January 2019
Submitted via Website •
Report
Overall Experience
5.0 out of 5
I am so glad to say that Solent Grange Care Home has been a true example of what care is meant to be. The staff were the most attentive, personable, caring
Thank you for making what can be a painful and terrifying experience of losing a loved one into a peaceful and warm event.
Once again, thank you for everything.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from David S (Son of Resident) published on 22 January 2019
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Georgia A (Granddaughter of Resident) published on 4 July 2018
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Debbie A (Daughter of Resident) published on 19 June 2018
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Elizabeth B (Friend of Resident) published on 11 June 2018
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Hazel F (Daughter of Resident) published on 11 April 2018
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Phyllis L (Wife of Resident) published on 10 April 2018
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Catherine M (Daughter of Resident) published on 9 April 2018
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.8 (9.843) out of 10 for Solent Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 26 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.843 for Solent Grange Care Home is calculated as follows: ( (260 Excellents x 5) + (44 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 306 Ratings = 4.843
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Solent Grange Care Home is based on 26 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 89 registered maximum number of service users is 17.8, which has been reached with 26 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 11 Dec 2020
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest ReportPlease Contact Us for Latest Vacancies
Loading
Loading events
Job Title: Home Manager
I joined Future Care Group as Home Manager of Solent Grange in June 2021. I have a passion for providing quality care and encourage feedback from our clients, their loved ones and our staff to ensure we are constantly striving to be the best we can, by understanding the needs and wishes of everyone we encounter.
Other than the beautiful location, what drew me to the home was the welcoming and happy atmosphere. Our team of dedicated staff go above and beyond to promote a person centred service and seek opportunities to incorporate innovative ideas for the benefit of those we care for. I am proud of the busy activities programme we offer and love to see the positive effects this has on our clients and staff.
The company works hard to empower its employees by providing continued professional development opportunities and additional benefits to enjoy.
At Solent Grange, we can offer bespoke packages depending on your needs now and in the future. The home is based across three floors, each with its own area of expertise. Poppy is our dedicated Dementia unit, Daffodil - Nursing and Sunflower - Residential. Please feel free to get in touch if you would like to know more about the services we provide or to arrange a tour.
Job Title: Deputy Manager
“Leadership is about being a servant first” – Allen West.
As a trained nurse since 2013, I must say that I have found my true purpose as a professional working in adult social care.
Being a Deputy Manager here, at Solent Grange, makes it possible for me to lead and practice my nursing skills at the same time.
I am elated that my role has given me opportunities to work with my supportive colleagues and take care of our lovely residents which gives me the most rewarding feeling.
It also opens doors for further career advancement and professional development as we are supported with up-to-date, relevant training which makes us more competitive in our respective roles, thus ensuring we provide quality care to our clients.
Job Title: Receptionist
I joined the Solent Grange Team in June 2023. Before this, I spent over 30 years in the Travel Industry, holding various roles in customer service management and administration. Seeking a new challenge, I gladly embraced the opportunity to work within the care sector.
I love helping and connecting with new people, making the current department a perfect fit for showcasing my excellent customer service skills. Each day brings new learning opportunities, and I thoroughly enjoy gaining knowledge and undergoing training.
Working at the reception keeps me actively engaged; I get to interact with a diverse range of visitors daily. Meeting the families and friends of the residents is a privilege, and I take great pleasure in building strong connections with them. The residents themselves are wonderful, and I eagerly anticipate seeing them. It’s truly an honour to work in their home.
Job Title: Receptionist
Joined: 2023
I joined Solent Grange Nursing Home in April 2023 after working in the Funeral Industry for over 20 years. I find interacting with the Residents and their families very rewarding, and I've built good relationships with them. The job is always interesting because no two days are the same.
In my free time, I enjoy socialising with friends and family, especially with my six grandchildren who keep me busy and happy.
Job Title: Head of Care
I started working at Solent Grange in September 2021 as a Team Leader and was soon promoted to Head of Care.
My role gives me the opportunity to support my staff, make sure the residents feel safe and comfortable living at Solent Grange as well as support their families.
I have a passion for providing quality care and ensuring we are constantly developing and aiming to do the best we can.
I love working with my supportive colleagues and taking care of our lovely residents which give me the most rewarding feeling. It also gives me the opportunity to explore my career progression in the future.
I enjoy being a part of the Future Care Group and am delighted to have joined a dedicated, friendly team who are truly passionate about delivering quality care to all our residents here, at Solent Grange.
Job Title: Kitchen Manager
I joined the Solent Grange team in 2015 as an Assistant Cook. I have always worked in hospitality and have a passion for creating traditional home-cooked food. During my time as an Assistant Cook, my passion grew for preparing individual meals for our residents.
In January 2022 the opportunity arose, and I became Kitchen Manager. My role involves creating nutritionally balanced menus and maintaining a five-star safe environment for food to be prepared and eaten.
I pride myself in creating a welcoming dining space where our residents can come and enjoy their food and have a social dining room experience.
The kitchen team and I are delighted to engage with the care team and other departments when there are different events held and feel it’s my time to shine.
Outside of my work life, I’m a devoted mum and nanny. I enjoy spending time outdoors and taking my dog on long walks. I’m also a keen traveller.
Job Title: Lifestyle Lead
Joined: 2022
I joined Solent Grange Nursing Home in February 2022. I have worked in care for 10 years now. After the lockdown, it was a real eye-opener for me being able to spend lots of extra time with residents and really getting to know them. When the opportunity came along at Solent Grange to be part of the activities team, I was so pleased to take the job! Now all of my focus can be on the residents and on making their days amazing, putting a smile on their faces and getting to hear all their different life stories. I love making their days as jammed-packed as possible and organizing outings so they can get out and about. I thrive off trying to make a difference for the residents and being supportive.
Job Title: Maintenance Manager
Joined: 2022
I joined the Solent Grange team as Maintenance Manager in September 2022. Prior to this, I worked in Maintenance within Manufacturing and Office environments for 12 years. It is a huge change of scenery but incredibly rewarding knowing everything I do helps towards keeping the residents safe and happy. Little things such as hanging their favourite picture on the wall give them a familiar and personal touch to their room, making them feel more at home.
Outside of work, I enjoy spending time with my wife and two children as well as going on walks with our family dog.
Job Title: Clinical Lead
Joined: 2021
I joined the Solent Grange nursing team in March 2021 as an RN, transitioning from Critical Care and Interventional Nephrology Nursing to Dementia Care. While initially overwhelming as an overseas RN adapting to the UK’s health and social care ecosystem, I overcame challenges with the support of experienced colleagues and management. As a Clinical Lead Nurse, my role involves overseeing resident care, leading and mentoring our nursing team, and providing holistic dementia care that prioritises emotional, social, and mental well-being.
Passionate about creating a supportive environment where residents thrive with dignity and independence, I continually seek opportunities to expand my knowledge and stay updated with advancements in dementia care. Being a dementia nurse offers rewarding opportunities to positively impact the lives of residents and their families.
Dedicated to compassionate, person-centred care, I strive to improve residents’ lives and ensure they receive the best possible support throughout their journey.
