Barchester Orchard House Care Home

189 Fairlee Road, Newport PO30 2EP
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9.8 102 Reviews
  • Barchester Orchard House Care Home, Newport
Barchester Orchard House Care Home makes the most of pleasant grounds and a versatile interior to provide top quality nursing and residential care, with professionals available round-the-clock and also skilled in care and support for physical disabilities and dementia.

A committed team works hard to ensure that all provision is tailored to the individual, while allowing them to make the most of a relaxed and homely atmosphere. The ground floor of the home has five separate communal areas for residents to enjoy at their leisure and choice. There are 3 gardens also, the sensory beach garden, the courtyard garden and the wildlife garden with accessible enclosed decking area where residents can sit and hopefully catch a glimpse of the local red squirrel family. In 2107 the home won the 'Wight in Bloom' for the sensory beach garden.

The home was awarded 'Good' in all five domains by CQC in January 2017 and the team is working extremely hard towards an 'OUTSTANDING' at the next inspection.

All staff are carefully chosen and well-qualified to achieve the best standards, with the company philosophy focusing on an attentive service that also supports an active lifestyle. Personal interests are encouraged and there is much to enjoy within the life of the home.

The aim is to meet all residents’ needs over the long-term, living up to a reputation for quality that Barchester homes have earned.

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Care Provided by Barchester Orchard House Care Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • COPD/Pulmonary Disease
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • End of Life Care
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Kim Fleming (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (60)
    • Single Rooms with ensuite Wet Room (50)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Barchester Orchard House Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,508

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
  • (these prices are only a guideline, please contact Barchester Orchard House Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Barchester Orchard House Care Home Reviews (102)

Total of 102, showing 41-60
9.8

Barchester Orchard House Care Home has a Review Score of 9.8 (9.811) out of 10, based on 21 reviews in the last 2 years. Over all time Barchester Orchard House Care Home has 102 reviews.

Overall Experience

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Date Published

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Review from Julie H (Wife of Resident) published on 13 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I had the loveliest visit with my husband today. Felt very lucky in these uncertain times.

Reply from Kim Fleming, General Manager at Barchester Orchard House Care Home

Thank you so much for your kind words, we are so happy to be able to allow you during these times, time with your loved one. I will pass this on to the staff team so they also know what a great job they are doing.


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Review from Jean S (Resident) published on 29 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It's very comfortable and safe. Staff are very kind and helpful and food is great.

Reply from Kim Fleming, General Manager at Barchester Orchard House Care Home

Thank you so much for taking the time to provide a review for The Orchards, we loved having you here and are so glad you enjoyed your stay with us. I will share your kind words with the team. Merry Christmas.


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Review from D B (Daughter of Resident) published on 19 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Extremely happy with all services and care given to my mother.

Reply from Kim Fleming, General Manager at Barchester Orchard House Care Home

Thank you for taking the time to provide a review, I will share your kind words with the team.


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Review from D M (Brother of Resident) published on 4 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The communications between staff need improving. During this past week, members of our family have been given contradictory information and instructions on the visiting times permitted and where to remove and deposit our protective face masks, gloves and apron.
On Tuesday on arrival, these items were
issued plus a temperature taken, on Wednesday no temperature was taken?
On leaving my brother-in-law was instructed to wash his hands. I was not?

Reply from Gaynor Rhead, Manager at Barchester Orchard House Care Home

Thank you for your feedback and kind review. I can confirm that we are working hard to ensure consistent vigilance and due diligence is directed towards the 'meet and greet' policy that the company has implemented for everyone's safety and reassurance during these challenging times. There has been a further focus this week, within the home, in regards to ensuring that all staff are confident to explain and implement the 'meet and greet' policy to all.


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Review from Vonda F (Resident) published on 7 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff attending to me were excellent. Their thoughtfulness and cheerfulness were marvelous, which shows good training. Obviously the coronavirus affected some of the usual facilities offered, but light relief was given when safe, including gin! The management office has been extremely helpful
with the use of phones and my many inquiries and those of close family. This is about my returning to my own home. I would highly recommend the Orchard, provided it can be afforded!

Reply from Gaynor Rhead, Manager at Barchester Orchard House Care Home

Than you for your review Vonda, it was a pleasure to care for you during your stay and I wish you all the best going forward. Keep in touch.


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Review from Chris F (Son of Resident) published on 6 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum went into the Orchard at the start of lockdown for some respite as she was struggling at home. Obviously, the period was fully within Covid lockdown, so the home was running differently than it would normally be as they were taking extra care to protect the residents. Notwithstanding the restrictions
Mum's health improved markedly with the excellent care she was given enabling her to return back home in a much better state of repair. As restrictions ease, I have no doubt she would enjoy the full facilities provided.

Reply from Gaynor Rhead, Manager at Barchester Orchard House Care Home

Thank you for your lovely review, Chris. We were delighted to have cared for your Mum during the recent challenges and it was great to hear that Mum has improved and is strong enough to return to independent living. Although we will miss her, we wish her all the best.


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Review from Alison (Daughter of Resident) published on 19 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We were made to feel welcome from the moment we first got in touch with Orchard. A team member who would actually care for our Mum showed us around and answered any questions. We were able to select a room which would suit her needs and move familiar things in from home. Even when there were issues
with her discharge from hospital, the team from Orchard went out of their way to help and settle her in.
Since then we have had no cause for complaint. Our Mum seems to be happy, loves the food and cakes and is cared for as an individual, taking her personality into account. There is a huge range of activities available in normal times, if she wishes to join in.
Orchard has used their imagination to provide stimulating activities during lockdown. Their daily communication has been fantastic. We know that we can contact them at any time with our concerns.

Reply from Gaynor Rhead, Manager at Barchester Orchard House Care Home

Thank you so very much for your lovely review. I am so delighted that both your Mum and your family acknowledge the amazing care my team provide to our lovely residents every day and that you have acknowledged the fact that even during these challenging times we have all been faced with, that the team and I have done our utmost to ensure the life for our residents remains as amazing as ever, filled with joyfulness and positivity.


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Review from Rita D (Resident) published on 11 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

At 80 I wasn't expecting to go into a care home/centre and I have had to change my mind, but I am now feeling guilty as I am enjoying being here. I can't find fault with any of the staff, they are all caring and loving. I came into the care centre in March and the virus started soon after. Several things
had been arranged by activities that had to be put on hold, but I'm sure they will soon continue again. Thanks to all the staff.

Reply from Gaynor Rhead, Manager at Barchester Orchard House Care Home

I am glad that you are finding the care within our home to be of a high standard, my team and I work exceptionally hard everyday to ensure we provide quality care to all. It has indeed been challenging times for everyone but we are celebrating being 100% covid free at Orchard House. It is an absolute pleasure to have you at our home and you are such a delight to care for.


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Review from Alan W (Son of Resident) published on 18 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Really friendly and considerate care staff. The ladies on reception are great. The food is good and they are always ready to supply extras - cakes, teas etc. Lovely lounge, dining room and kitchen and all really clean and well maintained.

Reply from Gaynor Rhead, Manager at Barchester Orchard House Care Home

Thank you for your lovely review and feedback for our home and our amazing staff. I really appreciate you taking the time to provide this feedback. I will ensure that I communicate this lovely review to the staff.


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Review from Yvonne E (Daughter of Resident) published on 16 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When my mother's dementia suddenly worsened, we had to make the hard decision to send her into residential care. Orchard House have been absolutely amazing. My mother has settled in really quickly and is very well looked after in memory lane. The staff are all very professional, they take very good
care of mum and treat her as an individual as they do the other residents. She has only been there three and a half weeks but she has already called Orchard House her home. We, as relatives, have been given a tremendous amount of support and cups of tea. We would like to thank management, admin, reception, nurses and carers for everything you have done for all of us.

Reply from Gaynor Rhead, Manager at Barchester Orchard House Care Home

Thank you so very much for such an amazing review. It has been an absolute pleasure being able to care for your Mum and help her settle into our home, plus supporting your family through this difficult transition. I will ensure my Memory Lane team are aware of your lovely feedback.


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Review from H M (Daughter of Resident) published on 10 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has just passed away after four years, seven months at Orchard House. Generally, she was looked after very well, had a very comfortable room and was settled and content. There were a few occasions over the last few years where I have had to say something to the nurses/manager, as I have been
unhappy. My overall view is that the unit Mum was on needed an extra carer all the time, so the carers were not rushed off their feet. They were undervalued and should be paid more, instead of spending the money on unnecessary refurbishment.

Reply from Gaynor Rhead, Manager at Barchester Orchard House Care Home

Thank you for your review. As a home, we value any feedback and we continually seek to improve our service from the feedback we receive.


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Review from D D (Daughter of Resident) published on 10 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a beautiful place. Lovely surroundings. Comfortable excellent room. All the staff are so caring, not only to Mum but all the family. Nothing is too much trouble. We are extremely grateful for Mum to be in your care knowing that her every need is cared for with love and dignity. Thank you.

Reply from Gaynor Rhead, Manager at Barchester Orchard House Care Home

Thank you for your lovely review of our home and the care provided for your mother, it was a pleasure to care for her and your family at this most difficult time.


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Review from K C (Son of Resident) published on 5 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was a resident for 7 months. A difficult individual dealt with extremely well by the staff. Occasional issues always addressed well by staff. Very complex medical issues were always recognised and staff always looked for new solutions. My father was very withdrawn when he entered the home
but the activities team never gave up on him and succeeded in getting him involved in activities. Management is always happy to address any queries and demonstrated a clear commitment to moving from a 'care home' culture to a 'hotel' feeling.

Reply from Gaynor Rhead, Manager at Barchester Orchard House Care Home

Thank you for your lovely review and we are honoured that we got to know your Dad so well. My team worked diligently to ensure your Dad was well cared for and encouraged to socialise whenever he felt able to. I will pass on your gratitude to the team.


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Review from C C (Daughter of Resident) published on 23 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad came to Orchard House after being in another care home. The level of care here is amazing and he is treated fairly and with respect. The staff are lovely!

Reply from Gaynor Rhead, Manager at Barchester Orchard House Care Home

Thank you for this lovely review and we are dleighted to have your Dad stay with us and I am extremely proud of the quality care my team provides at Orchard House. They work tirelessy and are relentless in their efforts to provide the best care. We adore having your Dad here and delighted at his superhero powers of recovery.


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Review from K A (Daughter of Resident) published on 13 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care given to my father. He is very happy here the Orchard.
Despite his numerous health issues, he is encouraged to take part in activities and outings which greatly helps his mental well-being.
The whole family are extremely grateful to all the staff.

Reply from Gaynor Rhead, Manager at Barchester Orchard House Care Home

We are delighted that you and the family are happy with the care provided at our lovely home. I will communicate your thanks on to the team.


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Review from K S (Resident) assisted by family/friend published on 13 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with all aspects of care I received. The staff are lovely, keen to please, kind and considerate to my circumstances.

Reply from Gaynor Rhead, Manager at Barchester Orchard House Care Home

Thank you for your lovely review of our home and the excellent care my staff provide to your father. I am glad you all feel happy with our home and that your father is happy to be living here with us too.


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Review from Reginald R (Brother-in-law of Resident) published on 3 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Each time we visit there is a warm and homely welcome from the staff. The facilities are good, refreshments available and there is a lovely lounge for us to use. My brother in law is very happy with the care he receives, as are the whole family. Despite his health issues, he is encouraged whenever possible
to take part in the home activities and outings.

Reply from Gaynor Rhead, Manager at Barchester Orchard House Care Home

I really appreciate you taking the time to review our lovely home. We work tirelessly to ensure we provide quality care to all within our home and I will ensure that I communicate this to my amazing staff team.


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Review from J F (Daughter of Resident) published on 27 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum passed away last December 2018. She was at Orchard House for 5+ years. Mum was always treated with kindness, dignity and respect. Towards the end of Mum's life, the carers and nurses were exceptionally sensitive and very supportive to me.


Changes in the home are often frequent and the management

take care to ensure residents are not disrupted - with such a large establishment the personal touch and 'knowing' your residents' needs is very important.

Reply from Gaynor Rhead, Manager at Barchester Orchard House Care Home

Thank you for your lovely review of our home and highlighting the amazing care that the staff provide to our residents and their families every day. Stay in touch as you will all be missed.


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Review from Jocelyn P (Daughter of Resident) published on 5 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found moving my mother from the hospital to The Orchards upsetting as I had no idea what to expect what a surprise. The management and staff are amazing her room was clean and beautifully furnished. I honestly could not ask for anything better if I have a problem the management are there to help and
assist. Excellent.

Reply from Gaynor Rhead, Manager at Barchester Orchard House Care Home

Thank you for such a lovely review. My home is lovely and the team amazing and they work extremely hard every single day to ensure that we are such a warm and friendly home for all. I will ensure that I communicate this great review with them. If there are ever any issues that concern you, then please contact me or pop into my office so we can assist you with any concerns.


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Review from S M (Brother of Resident) published on 26 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

From the first telephone call, dealt with in an efficient, friendly and informative manner. In every subsequent visit, your staff are indeed a credit to you. A top rate quality, evident in every aspect of the care centre's everyday life. Thank you for your care, compassion and attention to detail.

Reply from Gaynor Rhead, Manager at Barchester Orchard House Care Home

What a lovely review of our wonderful home and amazing team. Thank you so very much and I will ensure I pass this on to my lovely staff team.


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Current Review Score: 9.8 (9.811)

Overview of Review Score

The Review Score of 9.8 (9.811) out of 10 for Barchester Orchard House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 21 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.811 for Barchester Orchard House Care Home is calculated as follows: ( (206 Excellents x 5) + (39 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 249 Ratings = 4.811

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Orchard House Care Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 21 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 2 Feb 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (41)

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Meet the Team (13)

Kim

Kim Fleming

Job Title: General Manager

Joined: 2018

I grew up in Scotland and tried many university courses and careers before I settled into nursing at a later stage in life. I worked in hospitality, managed pubs, tried primary teaching and studied English and politics at university. I’ve travelled the world, but eventually decided I needed a career that I could give something back with.


I trained to be a mental health nurse and graduated in 2008, along with two children in tow. My career in Scotland involved working with learning disabilities and challenging behaviour, and I worked my way up the ladder quickly to management. I specialised in positive behaviour support, and loved making a difference to people’s lives.


My family and I made the decision to move to the Isle of Wight in 2017, and that is when I joined Barchester as a peripatetic nurse initially, before being offered the position of deputy manager in 2018 at The Orchards. I love my work here, we have an amazing team and residents, and there are so many opportunities to really care and look after people who deserve that in their later years.


Emma

Emma Sutton

Job Title: Deputy Manager/Clinical Lead

Joined: 2024

I am an experienced Deputy Manager/Clinical Lead who has worked as part of the Barchester family for many years. I have worked as a Deputy Manager in a fellow Barchester home, a Registered Nurse and prior to undertaking my nursing degree, I enjoyed working as a Healthcare assistant here at Orchard House. I have recently obtained my Associate Fellowship in Higher Education due to my work in teaching leadership and management skills in nurse education. It is lovely to be back and I am really excited to be working with our wonderful team and residents at Orchard House. Please come and say Hello, I am really looking forward to meeting you all!!


Helen

Helen Abbs

Job Title: Front of House Manager

Joined: 2019

I joined Orchard House in November 2019.
This has been a new venture for me having spent most of my career within childcare and education settings.
I work on reception and support the administrative processes within the home.
I really enjoy working at Orchard House and love my new role and the opportunities this gives me for being with the residents and their families.


Every day I find something new to learn and look forward to continuing to develop my knowledge and skills further.


In my spare time, I love to keep fit and enjoy walking, running and swimming.
I enjoy dance and have taken part in several local carnivals on the Island within a samba dance group.


Lou

Lou Roberts

Job Title: Administration Manager

Joined: 2022

I was the Manager of BHS in Newport.
I moved to the care sector around 15 years ago and have been an Administrator and Book Keeper.
I have 5 children and lots of grandchildren with some on the way!


Carol

Carol King

Job Title: Head of Hospitality

Joined: 2006

Hi, I’m Carol King, I am the Hospitality Service Manager at the Orchard House. I have worked here since 2006 and enjoy running the housekeeping and laundry team. I also support the chefs and the kitchen team. I enjoy all the hustle and bustle which comes daily at the Orchard. My hobbies are walking, cooking and a read of a good book.


Becky

Becky Mew

Job Title: Head of Unit in Valentine

Joined: 2013

Hi, My name is Becky, I am the Head of the Unit for Valentine. I have worked at Orchard House for nearly 10 years. I’ve been a nurse for 29 years and previously worked in the hospital. I saw an advert on the fencing of Orchard House stating they were recruiting nurses and thought I needed a change so I will pop in and look around. Next thing I know I am working here at Orchard House and never looked back. Having never worked in a Nursing Home before I wasn’t sure how I was going to get on, but I must be doing ok as I’m still here and still love it.


Lauren

Lauren Round

Job Title: Head Chef

Joined: 2018

I’m Lauren Round, and I’m proud to be the Head Chef here at Orchard House.
My journey with Orchard House started back in 2018 when I joined as a General Assistant. Over time, my passion for cooking grew stronger.
I completed the Envy Q3 Chef Training Programme at Barchester.
Not long after, I stepped up as Second Chef, which gave me the chance to really develop my skills in the kitchen.
In 2024, I was honoured to take on the role of Head Chef, and I’m excited to lead our fantastic kitchen team.
Cooking has always been a passion of mine, and I love creating meals that bring people together.
Originally, I’m from Shropshire. I moved over from the mainland about ten years ago, and Orchard House has felt like home ever since.
I’m looking forward to many more years here, sharing good food and great experiences with everyone who visits us.


Helen

Helen Sutton

Job Title: Care Practitioner

Joined: 2014

Hello I'm Helen and a Care Practitioner here at Orchard House 


Chris

Chris Brien

Job Title: Care Practioner

Joined: 2015

Hello, my name is Chris Brien and I am the Care Practioner for Memory Lane.


Katie

Katie Schlepp

Job Title: Head Of Lifestyle

Joined: 2018

Hello, I’m Katie Schlepp, and my job as the Head of Lifestyle is more than a career; it’s my passion. Every day, I have the pleasure of enhancing lives and creating moments of joy for our residents. It’s a privilege to be a part of this community where we celebrate life in all its richness, from organizing engaging activities to fostering connections and ensuring our residents well-being, I’m dedicated to making every day extraordinary. Our residents happiness and comfort are what drive me, and I’m committed to ensuring that your time at Orchard House is nothing short of wonderful.


Kelly

Kelly Jeffers

Job Title: Head of Senior Care

Joined: 2019

Hello My name is Kelly, I am the Head Of Senior Care at Orchard House. I started my career in care over 12 years ago and instantly fell in love with supporting people to live enriched lives. I am passionate about delivering high-quality person-centered care as well as empowering people to use life skills to encourage and promote independence. I pride myself on attention to detail in every aspect of care I deliver.


Sascha

Sascha Thomas

Job Title: Senior Carer

Joined: 2020

I look after the residents and make sure that they have all that they need and are happy and comfortable.


Elyse

Elyse Rose

Job Title: Speak Up Champion

Joined: 2022

I am Elyse Rose, thrilled to introduce myself as the Speak Up Champion at Barchester Orchard House Care Home. My mission is to empower and support all our incredible workers to voice their thoughts and concerns, even when other avenues seem unavailable.
A harmonious workplace is built on open communication, and together, we can make Orchard House an even better place to work and care for our residents.