Barchester Orchard House Care Home

189 Fairlee Road, Newport PO30 2EP
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9.8 102 Reviews
  • Barchester Orchard House Care Home, Newport
Barchester Orchard House Care Home makes the most of pleasant grounds and a versatile interior to provide top quality nursing and residential care, with professionals available round-the-clock and also skilled in care and support for physical disabilities and dementia.

A committed team works hard to ensure that all provision is tailored to the individual, while allowing them to make the most of a relaxed and homely atmosphere. The ground floor of the home has five separate communal areas for residents to enjoy at their leisure and choice. There are 3 gardens also, the sensory beach garden, the courtyard garden and the wildlife garden with accessible enclosed decking area where residents can sit and hopefully catch a glimpse of the local red squirrel family. In 2107 the home won the 'Wight in Bloom' for the sensory beach garden.

The home was awarded 'Good' in all five domains by CQC in January 2017 and the team is working extremely hard towards an 'OUTSTANDING' at the next inspection.

All staff are carefully chosen and well-qualified to achieve the best standards, with the company philosophy focusing on an attentive service that also supports an active lifestyle. Personal interests are encouraged and there is much to enjoy within the life of the home.

The aim is to meet all residents’ needs over the long-term, living up to a reputation for quality that Barchester homes have earned.

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Care Provided by Barchester Orchard House Care Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • COPD/Pulmonary Disease
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • End of Life Care
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Kim Fleming (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (60)
    • Single Rooms with ensuite Wet Room (50)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Barchester Orchard House Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,508

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
  • (these prices are only a guideline, please contact Barchester Orchard House Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Barchester Orchard House Care Home Reviews (102)

Total of 102, showing 61-80
9.8

Barchester Orchard House Care Home has a Review Score of 9.8 (9.811) out of 10, based on 21 reviews in the last 2 years. Over all time Barchester Orchard House Care Home has 102 reviews.

Overall Experience

  • 74
  • 25
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Date Published

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Review from Joan F (Resident) published on 24 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

No place like home, but this is the next best thing.

Reply from Gaynor Rhead, Manager at Barchester Orchard House Care Home

Thank you for your review and although we are so very aware that there is no place like home, my team try to make it as good as possible for all the residents. We pride ourselves on having a 'homely home' and we are really grateful you chose to call Orchard House your home.


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Review from J C (Wife of Resident) published on 24 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All services excellent, very caring.

Reply from Gaynor Rhead, Manager at Barchester Orchard House Care Home

Thank you so much for reviewing our wonderful Care Home here at Orchard House. If there are any issues you would like to raise then please speak to any of my staff or come and find me and I will be happy to help deal with any concerns you may have.


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Review from Susan G (Daughter of Resident) published on 23 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

Mum was a resident in Orchard House for approximately 1.5 years. During this time overall Mum's care was unsatisfactory.


There were never enough staff on - although the staff there were very dedicated - but rushed off of their feet.


We had to see the Manager several times regarding Mum's care

- to which several points were never resolved.


Our main concern was the lack of staff on each ward - If it takes two carers to help a resident to the bathroom that leaves one member of staff to care for over twelve other residents! The duty of care failed my Mother.


The home spent lots of money to decorate and make an outside garden - which can't be used for wheelchair residents - unless assisted by a member of staff - this money could of been saved to employ more staff.


Overall very disappointed.


Reply from Gaynor Rhead, Manager at Barchester Orchard House Care Home

Thank you for your review and I am sorry you feel that your mother's care was unsatisfactory for the 1 and a half years that she stayed with us. My team work extremely hard to deliver not just good care, but to deliver exceptional person-centred care and this makes us all very busy dedicating our working hours to our residents. As you mentioned, there were many meetings between us to address the issues and I feel sorry that you felt these issues were never resolved in spite of the meetings held.


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Review from J C (Partner of Resident) published on 28 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The palliative care has been amazing not only for the resident but the family as well.
The staff are attentive and go the extra mile to make a dreadful situation better and more tolerable for everyone. I can't thank them enough.

Reply from Gaynor Rhead, Manager at Barchester Orchard House Care Home

It is a pleasure to care for you and all the family and we welcome you all with open arms during this really trying time. I am so glad you feel the care is as you would expect but should you have any concerns then please pop in to see me whenever you want.


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Review from Timothy P (Stepson of Resident) published on 6 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very impressed by the service provided by Barchester Orchard House care centre. The management and administration department were extremely helpful and dealt with all matters promptly and efficiently.
The nursing care staff were extremely dedicated and hardworking and showed great compassion
at all times.
Thank you so much.

Reply from Gaynor Rhead, Manager at Barchester Orchard House Care Home

Thank you for taking the time and reviewing our lovely home. It is always nice to receive such a lovely review and I am glad that you feel we provide great care and compassion. I will ensure my wonderful team are made aware of the praise you have given.


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Review from Carmine B (Goddaughter of Resident) published on 29 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall Orchard House Care Centre cares for my godfather well. However, when the manager is away on holiday etc. There should be a visible deputy in place. Also, I have noticed that not all visitors sign the visitor's book. At weekends I think there should be a manager on duty.

Reply from Gaynor Rhead, Manager at Barchester Orchard House Care Home

Thank you for taking the time to review our lovely home. As General Manager, if I am not in the home, I am always contactable should any issues/concerns arise. I am often in at evenings and weekends and am happy to meet with you at a specific time and date to suit you to discuss issues relevant to your relative. There is always a senior nurse in charge of each of our 3 units for you to liaise with regarding your concerns. My nurses are very experienced and will be capable of dealing with concerns raised and will contact me if the need arises.


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Review from S E (Daughter of Resident) published on 29 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall facilities adequate but feel the staffing levels are not sufficient. Many residents need to feel someone is always quickly at hand and this is not always the way, due to low staffing.
I have been told this is because many residents need 2 carers to move them. If this is the case, I feel these
needs should be considered by management when dealing with staffing issues.

Reply from Gaynor Rhead, Manager at Barchester Orchard House Care Home

Thank you for taking the time to review our wonderful home. As part of the ongoing regulation provided by CQC, staffing levels are reviewed and our current inspection with CQC raised no issues in relation to staffing levels. Last minute sickness by staff can cause issues and I am working closely with my staff so they understand the importance of alerting the management at the earliest opportunity if they are unable to attend for their rostered shifts so that cover can be organised in a timely manner.


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Review from C C (Daughter of Resident) published on 29 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum's improvement in 3/4 weeks whilst at The Orchards has been amazing. She has more confidence, received physio care and is being well looked after. The staff are so friendly and caring to the residents and welcoming to the family. Being invited on the Quarr Abbey outing was fantastic and the sing-a-long
was great!!!

Reply from Gaynor Rhead, Manager at Barchester Orchard House Care Home

Thank you for taking the time to review our friendly and caring home. The activities we provide for all our residents is so important as it ensures that not only do we give good nursing care but, we ensure that social activities are high on our long list of priorities. My Lifestyle team is amazing with copious amounts of enthusiasm and this ensures that our activities programme is robust and focussed. I will ensure I communicate this lovely review to them.


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Review from Gretl L (Wife of Resident) published on 29 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff were so helpful, cheerful and kind. We looked at other nursing homes on the mainland and Orchard House was by far the nicest. Aren't we lucky to have it on the Isle of Wight.

Reply from Gaynor Rhead, Manager at Barchester Orchard House Care Home

Thank you for your lovely review and I am so glad to hear that you felt our nursing home is the best on the island. My staff and I work extremely hard to try to be the best and it is lovely that it is recognised.


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Review from S W (Daughter of Resident) published on 22 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 2.0 out of 5

As a family we feel that the care Mum receives is below the minimum standard. There are never enough carers on duty and staff are always complaining that they are short staffed. This has a direct impact on the residents.

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Review from Jeff D (Resident) published on 17 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good. Staff cheerful and helpful. Lovely clean rooms, full access for wheelchair to all areas.

Reply from Gaynor Rhead, Manager at Barchester Orchard House Care Home

Thanks for your lovely review Jeff. It was a pleasure to meet both you and your lovely partner and I hope that you are doing well now that you are back at home.


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Review from Jayne S (Goddaughter of Resident) published on 17 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My godmother's clothes keep going missing including new bras. I would expect the home to help mark up her jumpers and underwear etc seeing as this is an issue and it is. I have raised this three times with the staff and nothing has happened. A carer was also rude to my godmother. Your mobile phone system
is also not very effective or properly manned.

Reply from Gaynor Rhead, Manager at Barchester Orchard House Care Home

I am sorry that you have some issues regarding the care at Orchard house. Please feel free to contact me and we can arrange a suitable time to meet to discuss these issues, as it is important that you bring these issues to my attention so I can deal with them so that your concerns are dealt with in a timely and effective manner.


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Review from J P (Daughter of Resident) published on 4 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was transferred to the Orchards from St Mary's hospital. She had terminal cancer. She was cared for and looked after very well. At first she was reluctant to stay but with the help and support of the dedicated staff of Memory Lane she was very happy and settled in the last few months of her life.
Excellent care.

Reply from Gaynor Rhead, Manager at Barchester Orchard House Care Home

I really appreciate your lovely review and it was such a pleasure to care for your Mum. We hope you stay in touch and visit us here at the lovely Orchard house.


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Review from Hilary L (Wife of Resident) published on 3 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Orchard House as a home, in my opinion, is every bit as good as a hotel. Clean, welcoming and smart. The staff are very competent, caring and professional - both to the residents and to visitors. The food and choices are tempting and served with interest and care. I am to have an operation followed
by a few weeks convalescence and will, if possible, go to Orchard House and have stayed in very good hotels.

Reply from Gaynor Rhead, Manager at Barchester Orchard House Care Home

This is an absolutely lovely review and I thank you very much for spending the time to let me and the team know how pleased you are with our wonderful home.


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Review from Mark A (Grandson of Resident) published on 24 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Delighted to see my grandfather so happy in his surroundings, and his enjoyment of the range of activities.

Reply from Gaynor Rhead, Manager at Barchester Orchard House Care Home

Thank you for your review of our lovely home. We are delighted to know that your grandfather is happy here. At Orchard House we pride ourselves on the varied lifestyle and activities we offer our residents and will pass this positive comment onto my Lifestyle Team.


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Review from Margaret V (Daughter of Resident) published on 21 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As a result of vascular dementia, my mother was often very confused and tearful. The team at Orchard House worked to reassure her and to ensure that appropriate care was in place. As her condition began to deteriorate, nursing and care staff were quick to adapt to her changing needs. I was kept well
informed but also given the opportunity to discuss her condition and care with professionals. My mother was looked after with understanding during her final days. I felt well supported throughout and that the best had been done for her.

Reply from Gaynor Rhead, General Manager at Barchester Orchard House Care Home

Thank you for this lovely positive feedback. It was a privilege to care for your Mum and I am so proud that my team on Bluebell Unit worked extremely hard and diligently to ensure your Mum was always cared for with dignity and respect.


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Review from H A (Daughter-in-law of Resident) published on 16 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I live on the mainland so it is not easy to visit as frequently as I would like. However, I am totally confident that mum is being well looked after and it was a joy today to visit her and see the care and professionalism of the staff. Mum, who is 99 looking so much better than we feared after a spell
in hospital. Orchard Care home is untruly a caring care home, both physically and emotionally.

Reply from Gaynor Rhead, General Manager at Barchester Orchard House Care Home

May I take this opportunity to thank you for providing valuable feedback on our lovely home. I am delighted to hear that you feel confident that the care we provide is a good standard both physically and emotionally. My team and I work tirelessly to continually improve our service and I will feedback the lovely comments to them.


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Review from Tim K (Son of Resident) published on 11 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the outset, all staff have shown a genuine interest in Mum's welfare, care and personal likes and dislikes. Mum settled in very quickly and was soon very happy and particularly enjoys the food provided. Orchard House is a lovely environment for residents and families and is maintained to an excellent
standard.


Whilst charges are perhaps quite high, there is no doubt Orchard House offers real value for money. I visited many different homes before making a final decision and certainly made the right choice. Highly recommended.


Reply from Gaynor Rhead, General Manager at Barchester Orchard House Care Home

May I take this opportunity to thank you for your review of Orchard House. We are extremely proud of our home and the warm welcome that always ensues when anyone visits. I really appreciate you rating us 'excellent' in all areas as it is great to know that the hard work and dedication of myself and my team is greatly appreciated by those we care for.


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Review from Susan L (Daughter of Resident) published on 11 September 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been well look after at The Orchards since she was transferred from another care home, via the hospital, due to a fall.
Whilst immobile, she was cared for in her own room. She has been encouraged to get up, improve her mobility and join in with activities. She has some dementia and
the staff are very understanding and patient with her. The home is well maintained and the food is good. Residents are encouraged to eat and drink but their feelings are also respected. The residents always look clean, tidy and happy.

Reply from Gaynor Rhead, General Manager at Barchester Orchard House Care Home

Thank you so much for taking the time to review us and for rating us 'excellent' in the majority of areas stated. It is always great to get positive feedback and I will ensure that this good news is communicated to my hard working and diligent team at Orchard House.


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Review from Oonagh F (Resident) published on 13 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found the staff, nurses and carers all work so hard always managing to smile and provide such loving devotion but so overworked by the shortage of carers struggling to get essential care to all the residents and leaving no quality time as they did with my husband. Sadly some long term residents have
said to me in my two-week convalescence that the standard has gone down. There is so much good here I hate to hear that and so happy the shortage of help is only temporary.

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Current Review Score: 9.8 (9.811)

Overview of Review Score

The Review Score of 9.8 (9.811) out of 10 for Barchester Orchard House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 21 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.811 for Barchester Orchard House Care Home is calculated as follows: ( (206 Excellents x 5) + (39 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 249 Ratings = 4.811

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Orchard House Care Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 21 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 2 Feb 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (41)

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Meet the Team (13)

Kim

Kim Fleming

Job Title: General Manager

Joined: 2018

I grew up in Scotland and tried many university courses and careers before I settled into nursing at a later stage in life. I worked in hospitality, managed pubs, tried primary teaching and studied English and politics at university. I’ve travelled the world, but eventually decided I needed a career that I could give something back with.


I trained to be a mental health nurse and graduated in 2008, along with two children in tow. My career in Scotland involved working with learning disabilities and challenging behaviour, and I worked my way up the ladder quickly to management. I specialised in positive behaviour support, and loved making a difference to people’s lives.


My family and I made the decision to move to the Isle of Wight in 2017, and that is when I joined Barchester as a peripatetic nurse initially, before being offered the position of deputy manager in 2018 at The Orchards. I love my work here, we have an amazing team and residents, and there are so many opportunities to really care and look after people who deserve that in their later years.


Emma

Emma Sutton

Job Title: Deputy Manager/Clinical Lead

Joined: 2024

I am an experienced Deputy Manager/Clinical Lead who has worked as part of the Barchester family for many years. I have worked as a Deputy Manager in a fellow Barchester home, a Registered Nurse and prior to undertaking my nursing degree, I enjoyed working as a Healthcare assistant here at Orchard House. I have recently obtained my Associate Fellowship in Higher Education due to my work in teaching leadership and management skills in nurse education. It is lovely to be back and I am really excited to be working with our wonderful team and residents at Orchard House. Please come and say Hello, I am really looking forward to meeting you all!!


Helen

Helen Abbs

Job Title: Front of House Manager

Joined: 2019

I joined Orchard House in November 2019.
This has been a new venture for me having spent most of my career within childcare and education settings.
I work on reception and support the administrative processes within the home.
I really enjoy working at Orchard House and love my new role and the opportunities this gives me for being with the residents and their families.


Every day I find something new to learn and look forward to continuing to develop my knowledge and skills further.


In my spare time, I love to keep fit and enjoy walking, running and swimming.
I enjoy dance and have taken part in several local carnivals on the Island within a samba dance group.


Lou

Lou Roberts

Job Title: Administration Manager

Joined: 2022

I was the Manager of BHS in Newport.
I moved to the care sector around 15 years ago and have been an Administrator and Book Keeper.
I have 5 children and lots of grandchildren with some on the way!


Carol

Carol King

Job Title: Head of Hospitality

Joined: 2006

Hi, I’m Carol King, I am the Hospitality Service Manager at the Orchard House. I have worked here since 2006 and enjoy running the housekeeping and laundry team. I also support the chefs and the kitchen team. I enjoy all the hustle and bustle which comes daily at the Orchard. My hobbies are walking, cooking and a read of a good book.


Becky

Becky Mew

Job Title: Head of Unit in Valentine

Joined: 2013

Hi, My name is Becky, I am the Head of the Unit for Valentine. I have worked at Orchard House for nearly 10 years. I’ve been a nurse for 29 years and previously worked in the hospital. I saw an advert on the fencing of Orchard House stating they were recruiting nurses and thought I needed a change so I will pop in and look around. Next thing I know I am working here at Orchard House and never looked back. Having never worked in a Nursing Home before I wasn’t sure how I was going to get on, but I must be doing ok as I’m still here and still love it.


Lauren

Lauren Round

Job Title: Head Chef

Joined: 2018

I’m Lauren Round, and I’m proud to be the Head Chef here at Orchard House.
My journey with Orchard House started back in 2018 when I joined as a General Assistant. Over time, my passion for cooking grew stronger.
I completed the Envy Q3 Chef Training Programme at Barchester.
Not long after, I stepped up as Second Chef, which gave me the chance to really develop my skills in the kitchen.
In 2024, I was honoured to take on the role of Head Chef, and I’m excited to lead our fantastic kitchen team.
Cooking has always been a passion of mine, and I love creating meals that bring people together.
Originally, I’m from Shropshire. I moved over from the mainland about ten years ago, and Orchard House has felt like home ever since.
I’m looking forward to many more years here, sharing good food and great experiences with everyone who visits us.


Helen

Helen Sutton

Job Title: Care Practitioner

Joined: 2014

Hello I'm Helen and a Care Practitioner here at Orchard House 


Chris

Chris Brien

Job Title: Care Practioner

Joined: 2015

Hello, my name is Chris Brien and I am the Care Practioner for Memory Lane.


Katie

Katie Schlepp

Job Title: Head Of Lifestyle

Joined: 2018

Hello, I’m Katie Schlepp, and my job as the Head of Lifestyle is more than a career; it’s my passion. Every day, I have the pleasure of enhancing lives and creating moments of joy for our residents. It’s a privilege to be a part of this community where we celebrate life in all its richness, from organizing engaging activities to fostering connections and ensuring our residents well-being, I’m dedicated to making every day extraordinary. Our residents happiness and comfort are what drive me, and I’m committed to ensuring that your time at Orchard House is nothing short of wonderful.


Kelly

Kelly Jeffers

Job Title: Head of Senior Care

Joined: 2019

Hello My name is Kelly, I am the Head Of Senior Care at Orchard House. I started my career in care over 12 years ago and instantly fell in love with supporting people to live enriched lives. I am passionate about delivering high-quality person-centered care as well as empowering people to use life skills to encourage and promote independence. I pride myself on attention to detail in every aspect of care I deliver.


Sascha

Sascha Thomas

Job Title: Senior Carer

Joined: 2020

I look after the residents and make sure that they have all that they need and are happy and comfortable.


Elyse

Elyse Rose

Job Title: Speak Up Champion

Joined: 2022

I am Elyse Rose, thrilled to introduce myself as the Speak Up Champion at Barchester Orchard House Care Home. My mission is to empower and support all our incredible workers to voice their thoughts and concerns, even when other avenues seem unavailable.
A harmonious workplace is built on open communication, and together, we can make Orchard House an even better place to work and care for our residents.