Sandown Nursing Home

28 Grove Road, Sandown PO36 9BE
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9.0 8 Reviews
  • Sandown Nursing Home, Sandown
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Care Provided by Sandown Nursing Home

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Nursing Care
  • For a maximum of 39 Service Users
  • Privately Owned
  • Care Offered
  • Huntington's Disease
  • Motor Neurone Disease
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Palliative Care

Good to Know

  • Owner
  • Sandown Nursing Home LLP
  • Person in charge
  • Jingle Santos (Registered Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (39)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2019

Funding & Fees Guide for Sandown Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,300 – £1,400
    • Self-Funded Nursing Care £1,300 – £1,400
    • RESPITE Self-Funded Residential Care £1,400 – £1,400
    • RESPITE Self-Funded Nursing Care £1,400 – £1,400
  • (these prices are only a guideline, please contact Sandown Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome any time of the day or night.



  • Parking

  • There is onsite parking


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Sandown Nursing Home Reviews (8)

9.0

Sandown Nursing Home has a Review Score of 9.0 (9.016) out of 10, based on 5 reviews in the last 2 years. Over all time Sandown Nursing Home has 8 reviews.

Overall Experience

  • 6
  • 1
  • 0
  • 0
  • 1

Date Published

8
2
2
5
3

Review from A B (Stepdaughter of Resident) published on 19 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to express my thanks for the care and attention given to my late step dad. He was very alert but needed all care due to a debilitating injury caused by a fall . We couldn't have asked for better care. In fact when he needed a brief admission to a hospital ward he couldn't wait to get back
to his comfortable bed at Sandown Nursing Home and familiar carers who he thought of as friends. Knowing he was nursed so well at the end of his life made his passing easier for his loved ones. Thank you again.

Reply from Belinda Davies, Business Manager at Sandown Nursing Home

It was a privilege to look after your late step father. Thank you for your kind comments, it means a lot to staff to have their hard work recognised in this way.


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Review from A F (Wife of Resident) published on 5 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff at Sandown Nursing Home are professional, caring and friendly. My husband was very well looked after in the two years he was at the home.
I never had cause for concern as I knew he was happy and comfortable. Well done to all the staff!

Reply from Belinda Davies, Business Manager at Sandown Nursing Home

Thank you for taking the time to leave such a supportive review. It was a real privilege to care for your late husband.


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Review from S M (Son of Resident) published on 19 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A fantastic care home who are conscientious, professional and friendly.
The staff are simply amazing and nothing was too much trouble. You could ask questions about Mum's care, appointments etc and all the staff always had an answer for you.
They are genuinely interested in the people they look after
and have a lot of interaction and fun with them too.
Sadly my mum passed away but throughout this experience the staff were brilliant. You will not find a better Care Home.

Reply from Belinda Davies, Business Manager at Sandown Nursing Home

It was a real pleasure to look after your mother while she was with us, and we are genuinely sorry for your loss. Thank you for your kind review.


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Review from Terry K (Son of Resident) published on 19 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After suffering a TIA, my mother's condition deteriorated, and she had to be moved from a care home to a nursing home. Our hospital found her a bed in Sandown Nursing Home, and I could not have wished for a better placement. The care they provided from day one was faultless. Nothing was too much trouble,
and we were always made very welcome whenever we went to visit her. She always looked comfortable, content and happy. On the day she sadly died, they were very supportive and explained what we and they had to do. In my opinion, you would be hard pushed to find a better, more caring home to look after your loved ones. So, from myself, my sisters and my brother, thank you so very much for the support and kindness you gave, not only to my mother but to us, her children, for the short time she was in your care.

Reply from Belinda Davies, Business Manager at Sandown Nursing Home

Thank you so much for this review. It is hugely encouraging to staff to receive such kind and generous words about the care and support they seek to give to all residents and their families. We recognise that accepting that a loved family member requires care in a nursing home can be very distressing, and we seek to try and help both residents and families with the transition into full-time care for however long that may be needed. It was a privilege to care for your mother and support you and your family. Thank you.


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Review from Pete M (Nephew of Resident) published on 12 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle was referred to Sandown Nursing Home directly, suffering from high blood pressure, terminal throat cancer and various other medical problems. The staff were welcoming, caring and very professional, and it was obvious whenever we visited that he was full of gratitude for everything they were
able to do for him. Staff had time to answer questions, and we were reassured that he was in the best of hands. My family and I will always be grateful to the staff at Sandown Nursing Home for everything they were able to do for my uncle during his last weeks alive.

Reply from Belinda Davies, Business Manager at Sandown Nursing Home

It was a real privilege to care for your uncle and to make his last weeks as comfortable as possible. We sympathise with you in your loss, and we are pleased that you felt he was well cared for.


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Review from Della M (Daughter of Resident) published on 1 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The care and attention that my mum received at Sandown Nursing Home were second to none. Following a severe stroke, my mum was extremely well looked after, nothing was ever too much trouble. They attended to her every need and tried everything to get her to eat and drink.
With sadness, she passed yesterday.
We were with her at the time, and the staff took care of us too. Our sincere thanks go to all the staff there, and thank you so much for the love and support you showed our family during this tragic time.

Reply from Sharon Smithson, Manager at Sandown Nursing Home

Thank you for your kind words. Our thoughts are with you and your family at this sad time.


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Review from Alison N (Daughter of Resident) published on 1 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

The standard of care my mother received the two weeks she was at this home was nothing less than substandard, unprofessional, degrading and with distinct lack of empathy.
My mum was admitted at her own wishes, suffering from severe COPD and emphysema. She was on oxygen 24 hours a day which had to be
fluctuated to balance her need for oxygen against the danger of the build-up of CO2 at the bottom of her lungs.
The home understood my Mum's medical needs and gave the impression they could meet her needs. How wrong were we! The care staff did not have a clue and the registered nurses, namely one nurse, were no better. The lack of knowledge and training was astounding! My mum's oxygen levels were not set correctly, on one occasion was turned up instead of down, and was even knocked off by accident by the nurse on one occasion and she did not have a clue how to set the machine back on. These were just a couple of examples of many so please please please do not send your loved ones here!

Reply from Sharon Smithson, Manager at Sandown Nursing Home

We are sorry that you feel your mother did not receive appropriate care for her needs whilst at Sandown Nursing Home.
We strongly refute the content of this review.
We are not at liberty to provide full information here which would be unprofessional and breach confidentiality. Nevertheless, we can say that a full review of this situation has been undertaken.
Sandown Nursing Home continues to provide quality care at affordable prices. Our staff are professional, well trained and committed to the care of our residents.


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Review from M P (Power of Attorney of Resident) published on 19 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff work as a team. Caring and professional. Welcoming from the first moment I rang the doorbell. The staff anticipate their needs. Individual care.

Reply from Sharon Smithson, Manager at Sandown Nursing Home

Thank you for the lovely review.


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Current Review Score: 9.0 (9.016)

Overview of Review Score

The Review Score of 9.0 (9.016) out of 10 for Sandown Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.1 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.875 for Sandown Nursing Home is calculated as follows: ( (49 Excellents x 5) + (7 Goods x 4) ) ÷ 56 Ratings = 4.875

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.141 Points relating to the number of positive Reviews for Sandown Nursing Home is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 39 registered maximum number of service users is 7.8. 5 Positive Reviews ÷ 7.8 = 0.641

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Frequently Asked Questions about Sandown Nursing Home

What types of Care is Sandown Nursing Home registered for?

Older Person Care & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Sandown Nursing Home provide?

Palliative Care & Convalescent Care are other types of care provided.

How many Rooms does Sandown Nursing Home have?

There are 39 Single Rooms.

What are the Facilities & Services at Sandown Nursing Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Sandown Nursing Home to the centre of Sandown?

0.2 mile(s) as the crow flies, distance by road may be significantly further.