Springfield Nursing Home

26 Arthur's Hill, Shanklin PO37 6EX
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9.7 171 Reviews
  • Springfield Nursing Home, Shanklin
Springfield Nursing Home is located in the charming seaside town of Shanklin on the Isle of Wight. The stunning Edwardian building has been carefully extended over the years, providing a comfortable and homely environment for its residents.

The home has been carefully created with three underlying values at its core – care, comfort and companionship. Quality of life is key at Springfield and they provide a full programme of activities to help residents engage in and maintain their hobbies and interests. Homemade meals can be enjoyed in the dining room.

Springfield also benefits from a coffee machine for residents and visitors, and video calling is available to keep in touch with friends and family as well as an all inclusive laundry service.

Springfield provides cosy, safe and comfortable surroundings for those who call it 'home', comprising 60 well proportioned en-suite bedrooms which are all beautifully decorated and fully furnished. Several assisted bathrooms are also available. The home also benefits from pleasant landscaped gardens and a welcoming terrace, providing the ideal space to relax or enjoy various outdoor activities.

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Care Provided by Springfield Nursing Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 62 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Emma Davis (Registered Home Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (58)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (17)
    • Couples/Companion Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2003

Funding & Fees Guide for Springfield Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,500
    • Self-Funded Residential Dementia Care from £1,500
    • Self-Funded Nursing Care from £1,500
    • Self-Funded Nursing Dementia Care from £1,500
    • RESPITE Self-Funded Residential Care from £1,500
    • RESPITE Self-Funded Residential Dementia Care from £1,500
    • RESPITE Self-Funded Nursing Care from £1,500
    • RESPITE Self-Funded Nursing Dementia Care from £1,500
  • (these prices are only a guideline, please contact Springfield Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • All visitors welcome 24 hours a day. Overnight visitor accommodation may be available subject to availability


  • Parking

  • Car parking spaces are available


Springfield Nursing Home Reviews (171)

Total of 171, showing 1-20
9.7

Springfield Nursing Home has a Review Score of 9.7 (9.670) out of 10, based on 41 reviews in the last 2 years. Over all time Springfield Nursing Home has 171 reviews.

Overall Experience

  • 127
  • 41
  • 3
  • 0
  • 0

Date Published

171
8
18
41
130

Review from G M (Respite Resident) published on 26 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment I was wheeled through the doors of Springfield, I was made to feel instantly at ease. Everybody was more than friednly and welcoming.
My room was clean and tidy and well, the equipment provided was of a high standard. Although cubist and floral fabrics don't complement each other...
All
Springfield people are simply wonderful, helpful, caring and go above and beyond to ensure clients are never without the required medication and comforts that are so essential to their stay and recovery.

Reply from Lindsay Mahoney, Hospitality & Wellbeing Manager at Springfield Nursing Home

Thank you for taking the time to write this review. We are so pleased to hear how welcome you felt during your stay at Springfield. It is good to know how pleased how happy you were with your room and how well caring and supportive the team were. We will pass on these kind words to everyone at Springfield Nursing Home.


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Review from E D (Respite Resident) published on 31 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Welcoming, staff always polite and helpful.

Reply from Lindsay Mahoney, Hospitality & Wellbeing Manager at Springfield Nursing Home

We are pleased to hear that the team at Springfield are polite, welcoming and helpful. Thank you for taking the time to write this review and your kind words will be passed on to the team.


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Review from M G (Wife of Resident) published on 9 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has been a resident at the nursing home since August 2023. He feels safe and well looked after. The staff understand his needs and they create a caring, friendly relationship with him. We are always welcomed when visiting and feel supported. My husband would very much like to stay as a resident
as long as possible.

Reply from Lindsay Mahoney, Hospitality & Wellbeing Manager at Springfield Nursing Home

Thank you for taking the time to write this review. It is great to know that your husband feels safe and well cared for at Springfield and he is happy there. It is also wonderful to know that you are always greeted warmly and made to feel welcome when visiting. We will pass on your kind words to the team at Springfield.


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Review from Peter L (Son of Resident) published on 9 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

So far so good. Ticked all the boxes.

Reply from Lindsay Mahoney, Hospitality & Wellbeing Manager at Springfield Nursing Home

Thank you for taking the time to write this review. Your kind words will be passed on to the team at Springfield.


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Review from N J (Son of Resident) published on 24 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am delighted with the care my Mother is receiving at Springfield. The staff are excellent and the programme of events and activities is comprehensive. The new accommodation is of an excellent standard.

Reply from Lindsay Mahoney, Hospitality & Wellbeing Manager at Springfield Nursing Home

Thank you for taking the time to write this review. It is great to hear how happy you are with the care and support your mother is receiving at Springfield and she is enjoying the activities programme provided. We will pass on your kind words to the team at Springfield.


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Review from D C (Respite Resident) published on 24 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During November I spent just over 2 weeks at Springfield, after breaking my left hip in a fall and spending 10 days in hospital.
My room at Springfield was comfortable and practical with good ensuite.
The care was always kind, and helpful, and nothing too much trouble.
The food was very enjoyable,
and very attractively served at a nice dining table.
I was benefitting from a rehab scheme bed (NHS) and was constantly aided by the physio team. From being in such pain, discomfort, and immobility on arrival, think I improved a little every day. I will always be most grateful.

Reply from Lindsay Mahoney, Hospitality & Wellbeing Manager at Springfield Nursing Home

Thank you for taking the time to write these kind words. It is wonderful to hear that the time you spent at Springfield was enjoyable and the staff was helpful and kind. It is also lovely to hear how you enjoyed the homecooked meals prepared and served by our chefs. We are glad you are feeling a bit better with the help of the physio team. We will pass on your kind words to all at Springfield.


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Review from L S (Daughter of Resident) published on 24 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has spent a month at Springfield following a broken hip operation. Mum has received the very best of care and when we leave her to go home at tea time I know that she will be well looked after. Five staff members in particular have shown nothing but care and consideration. Nothing has been any
trouble.
Mum has had physio with two ladies and I would just like to mention the two activity coordinators. They treat you like family. Although Mum didn't attend I thoroughly enjoyed helping to paint the gingerbread men. Thank you.

Reply from Lindsay Mahoney, Hospitality & Wellbeing Manager at Springfield Nursing Home

Thank you for taking the time to write these kind words. It is lovely to hear how well cared for and supported your mother was at Springfield and that, as a family, you could leave knowing that she was well looked after. It is also great to know that, although your mother didn't join you you had a great time joining in the activities. Once again, thank you for these kind words which will be passed on to the team at Springfield.


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Review from Alison L (Daughter of Resident) published on 16 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father passed away two weeks ago leaving us with the horrible decision about how best to care for my Mum. I approached Springfield about permanent care and was met with warmth, sympathy, and reassurance that I was doing exactly the right thing. Mum was assessed and moved into a beautifully decorated,
light, and airy room within 5 days. She seems very comfortable and the staff are very respectful of her memory challenges whilst ensuring she is included in all the activities. I am relaxed knowing she is safe and, eats well and all her medication needs are taken care of.

Reply from Lindsay Mahoney, Hospitality & Well-being Lead at Springfield Nursing Home

Thank you for taking the time to write these kind words. Accept our condolences over the passing of your father. It is heart warming to know that your mother has settled into Springfield well and, as a family, you can rest assured that your mother is being well cared for and supported by the team. It is wonderful to hear how your mother is joining in with the great activities provided along with enjoying the fresh home-cooked meals. Once again thank you for taking the time to write this review and your kind words will be passed on to the team at Springfield.


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Review from H M (Resident) published on 30 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On the whole, the home is excellent, I have been there off and on for many weeks. The staff mostly are excellent as well, just the odd individual who needs more training. The food is good, maybe needs a little more variety, especially at supper time. I'm going home soon but I know I will miss the friendly
atmosphere. But if I can't manage, I will definitely come back here.

Reply from Lindsay Mahoney, Hospitality & Well-being Lead at Springfield Nursing Home

Thank you for taking the time to write this review. we are pleased to hear how you enjoyed your time at Springfield and would be happy to return if needed. We will take your points on board and your kind words will be passed on to the manager and team at Springfield.


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Review from S C (Respite Resident) published on 25 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Welcoming, friendly and very homely.

Reply from Lindsay Mahoney, Hospitality & Well-being Lead at Springfield Nursing Home

Thank you for taking the time to write this review. We are happy to hear how welcoming and friendly the team are at Springfield and pass on these kind words to them.


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Review from Judith B (Respite Resident) published on 12 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All very positive, every member of staff, always a smile on their face, very welcoming when I first arrived and I was put at ease straight away. The whole time I was at Springfield I had very good support with the staff support. I thank you all, you work very well as a team and I enjoyed my stay with
you. Thank you again.

Reply from Lindsay Mahoney, Hospitality & Well-being Lead at Springfield Nursing Home

Thank you for these kind words. It is great to hear that your stay at Springfield Nursing Home was a very pleasant one and that the team made you feel very welcome and at ease. We will pass this on to all the staff and thank you for taking the time to write this review.


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Review from Margaret M (Respite Resident) published on 12 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent teamwork across the board including catering and domestics. Nursing and care staff have shown high standards of care patience and dedication. Very best wishes. Keep up the good work.

Reply from Lindsay Mahoney, Hospitality & Well-being Lead at Springfield Nursing Home

Thank you for taking the time to write this review. We will pass on your kind words to the team at Springfield House.


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Review from David K (Respite Resident) published on 9 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Treated with dignity in every respect. All staff are very helpful.

Reply from Lindsay Mahoney, Hospitality & Well-being Lead at Springfield Nursing Home

Thank you for taking the time to write these kind words. It is great to hear how you enjoyed your time at Springfield and how you were treated with dignity and respect. We will pass on the kind words to the team at Springfield Nursing Home.


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Review from L C (Niece of Resident) published on 5 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My auntie is experiencing her second stay in 2 years due to rehabilitation after surgery. As soon as she knew she needed to go to a care home she requested Springfield. She is very well cared for the staff are always happy nothing is too much trouble they always welcome us with a smile when we visit.
Thanks to the team who look after my auntie from her grateful niece.

Reply from Nikki Clark, Hospitality & Wellbeing Lead at Springfield Nursing Home

Thank you for taking the time to write such a lovely review. We are thrilled to know that your auntie has experienced such wonderful and supportive care whilst convalescing at Springfield Nursing Home. The team take great pride in what they do and will be extremely happy to hear the kind words you have written. I will be sure to pass it on to the whole team.


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Review from S M (Son-in-law of Resident) published on 17 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Stayed at Springfield due to referral from the NHS. All services very good and an improvement on the NHS.

Reply from Lindsay Mahoney, Hospitality & Well-being Lead at Springfield Nursing Home

Thank you for taking the time to write this review. We will pass on these kind words to the team at Springfield Nursing Home.


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Review from Valerie P (Respite Resident) published on 1 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Can not fault Springfield! Everyone was brilliant and helped me to learn to walk again after a nasty accident.

Reply from Nikki Clark, Hospitality & Wellbeing Lead at Springfield Nursing Home

Thank you for taking the time to leave a review. It was our pleasure to support you and enable you to be able to walk again. We are so grateful for your kind comments about the team and the care you received whilst staying at Springfield Nursing Home. We wish you all the best for the future. I will indeed pass your kind comments on to the team.


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Review from Sharon S (Cousin of Resident) published on 30 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My cousin has been very happy here at Springfield. Staff are always friendly and helpful and provide my cousin with all the care and support she needs. The home is always clean and tidy and the food very good. My cousin completely agrees with my review.

Reply from Jenni Laffoley, Brand Marketing Manager at Springfield Nursing Home

Thank you for your kind words, we are so pleased your cousin is happy at Springfield and the team are always so friendly and helpful towards you both. We shall pass your comments on to the team. Thanks again.


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Review from Mandy D (Sister of Resident) published on 3 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care my brother receives from everyone at Springfield Nursing Home.
The staff always make sure they do all they can to make him smile, assist him, and offer support.
I am so grateful he has a place there and my mind is at rest that he is so well looked after. Thank you!

Reply from Lindsay Mahoney, Hospitality & Well-being Lead at Springfield Nursing Home

Thank you for taking the time to write this review. We are pleased to hear that your brother is receiving great care at Springfield and that the staff are doing all they can to support your brother's needs and that you can rest easy knowing that he is being well cared for. Once again thank you for these kinds of words which we will pass on to all the staff at Springfield.


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Review from Pat W (Niece of Resident) published on 22 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As always, the staff at Springfield have been so caring for my relative, who has lived at the care home for nearly six years. In December, she went with staff and paid a visit to a local Garden Centre to see their Christmas decorations. She thoroughly enjoyed herself. She also participated in the Christmas
lunch festivities, which were amazing. Everything the staff do is far over and above the norm. Well done, all of you.

Reply from Lindsay Mahoney, Hospitality & Well-being Lead at Springfield Nursing Home

Thank you for taking the time to write these kind words. It's great to hear that your loved one is happy at Springfield and you are both happy with the care provided. It is especially good to hear that your loved one is enjoying the activities and trips out. We will pass on these lovely words to all the staff at Springfield.


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Review from Steven H (Son of Resident) published on 19 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care team and support staff have been really good with my father after being transferred from the hospital.
Everyone I spoke to was approachable and very helpful.
You do an amazing job - please keep it up.

Reply from Lindsay Mahoney, Hospitality & Well-being Lead at Springfield Nursing Home

Thank you for taking the time to write these kind words. The staff will be pleased to hear they are doing an amazing, job and we will be sure to pass this on to them.


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Current Review Score: 9.7 (9.670)

Overview of Review Score

The Review Score of 9.7 (9.670) out of 10 for Springfield Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 41 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 40 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.670 for Springfield Nursing Home is calculated as follows: ( (346 Excellents x 5) + (97 Goods x 4) + (23 Satisfactorys x 3) + (4 Poors x 2) ) ÷ 470 Ratings = 4.67

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Springfield Nursing Home is based on 40 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 registered maximum number of service users is 12.4, which has been reached with 40 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 14 Jun 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (2)

Emma

Emma Davis

Job Title: Home Manager

Joined: 2019

Emma joined Springfield and Hartford Care family in January 2019 as Deputy Manager and has recently been promoted to Home Manager. Emma is a Registered Nurse with several years of experience managing different services.


Tom

Tom Langley

Job Title: Deputy Manager

Joined: 2024

I'm Tom, and I am the deputy manager at Springfield Nursing Home where I have recently joined at the end of 2024.


My healthcare career began when I was 18 as a care assistant in a nursing home and a specialist dementia home, and I progressed to a nurse some years later. My experience in emergency nursing and community nursing has been invaluable to my role in management, and I continuously strive to develop my own skills further.


I am proud to be part of such an exceptional team that always has the resident's interests at heart. The values set out by Hartford Care are reflected wonderfully in the day-to-day lives of the residents here at Springfield and I feel privileged to play a role in that journey every day.


Frequently Asked Questions about Springfield Nursing Home

What types of Care is Springfield Nursing Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability, Sensory Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Springfield Nursing Home provide?

Palliative Care, Day Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Springfield Nursing Home have?

There are 58 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Springfield Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Springfield Nursing Home to the centre of Shanklin?

0.4 mile(s) as the crow flies, distance by road may be significantly further.