Woodside Hall

Woodside, Wootton, Ryde PO33 4JR
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9.8 34 Reviews
  • Woodside Hall, Ryde
Woodside Hall is a unique and beautiful Nursing Home located in an area of outstanding beauty in Wootton on the Isle of Wight, it offers specialist nursing care for older people in a relaxed and welcoming atmosphere.

Wildlife in particular the iconic Red Squirrel can be seen daily outside the home in the vast gardens foraging for food. Many of the home's rooms which are en suite offer spectacular views over the Solent and beyond where residents can sit and watch the world go by or go out into extensive gardens and spend time with their loved ones on beautiful hot summer days.

Woodside Hall originally a fantastic Victorian building was renovated in 2011 creating a modern care facility with amazing care capabilities and a little of the old Victorian charm kept in some of the communal areas, many of the other rooms within the home look out over either gardens, forested areas or the Solent.

The Nursing and Care Team at Woodside Hall are well established and highly skilled many have worked together for many years. During its last CQC inspection in October 2018, Woodside Hall was awarded an 'Outstanding' for care which they are extremely proud of.

The home is staffed 24 hours a day by experienced qualified Nurses who plan and oversee the care team ensuring that standards continue to remain high.

Care Provided by Woodside Hall

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 41 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Sindhu Nevell (Registered Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (41)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (31)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2011
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for Woodside Hall

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,100 – £1,610
    • Self-Funded Residential Dementia Care £1,100 – £1,610
    • Self-Funded Nursing Care £1,335 – £1,845
    • Self-Funded Nursing Dementia Care £1,335 – £1,845
    • RESPITE Self-Funded Residential Care £1,500 – £1,500
    • RESPITE Self-Funded Residential Dementia Care £1,800 – £1,800
    • RESPITE Self-Funded Nursing Care £2,035 – £2,035
  • Nursing rates include ÂŁ235 FNC


  • (these prices are only a guideline, please contact Woodside Hall to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Open Visiting, all visitors welcome


  • Parking
  • Free parking available


Total of 34, showing 1-20
9.8

Woodside Hall has a Review Score of 9.8 (9.824) out of 10, based on 19 reviews in the last 2 years. Over all time Woodside Hall has 34 reviews.

Overall Experience

  • 27
  • 6
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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

The care received here is second to none!
Nothing is too much trouble and the kindness shown to Mum and all of us as a family has been wonderful. All the staff here are very professional and dedicated. We cannot thank them enough.

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Overall Experience  Overall Experience 5.0 out of 5

My father-in-law is very happy at Woodside Hall with his care and his room. The staff are very kind and friendly.

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Overall Experience  Overall Experience 5.0 out of 5

I have found the staff exemplary. They are warm and caring and I have peace of mind that my sister is well taken care of. Any time I have questions or requests they are actioned to my full satisfaction. Communication works well and I am kept informed of anything relevant to her care and personal needs.
The locality is lovely and my sister's room is pleasantly decorated and has a peaceful green and water view. I can't recommend Woodside more, whenever I visit I am welcomed and I can see first-hand the excellent care she gets.

Reply from Mary McLean, Director at Woodside Hall

Thank you for taking the time to review Woodside Hall, your feedback is much appreciated. We are pleased that we are meeting your expectations. It is a privilege to care for your sister.


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Overall Experience  Overall Experience 5.0 out of 5

My late mother was in Woodside Hall for just one week, receiving palliative care. The nursing home was a really lovely place for my mother to spend her last week. The staff were excellent and provided the highest standards of care. Visitors were made to feel very welcome. I felt I was treated compassionately
at a very difficult time.

Reply from Mary McLean, Director at Woodside Hall

Thank you for your review, we really appreciate that you have taken the time to review our service at this difficult time.


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Overall Experience  Overall Experience 5.0 out of 5

Woodside Hall Welcomed our father in October 2024 and for the final few months of his life he was treated with dignity and respect from all staff members who had contact with him, the care he received was outstanding and we were always greeted with a smile and made to feel welcome and nothing was to
much trouble listening and answering any questions we had, the food was excellent and when we asked him he always said yes I like the puddings, my dad was happy at woodside hall and we are so pleased we chose woodside hall to care for him in his final days.

Reply from Mary McLean, Director at Woodside Hall

Thank you for taking the time to complete this review. It was a privilege to care for your father in his last weeks of life, we are very pleased that our service met your expectations. Your positive feedback means a lot to our staff, we will be sure to pass on your feedback to them.


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Overall Experience  Overall Experience 5.0 out of 5

The staff were welcoming and caring at Woodside Hall. Took a real interest in my father's history and family visitors.
The environment was clean and comfortable and safe.
When my father died which was expected the staff were amazing.

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Overall Experience  Overall Experience 5.0 out of 5

Our father was welcomed to Woodside Hall in November 2023.
During his time at Woodside, we could not have been more impressed with the care and support he received.
Everyone was so friendly and professional, maintaining his dignity at all times. He was always asked his opinions and was treated like
a person, not just an old man.
Staff took time to talk with him, listening to his stories and talking about his favourite subjects.
The meals were home cooked and he always had choices, including cooked breakfasts.
His room was spotless clean, as were the communal areas.
We were always informed of any change in his condition and the staff were often his voice when dealing with outside medical professionals. He was made to feel safe and secure and we couldn't have asked for any more.
Our Dad was happy at Woodside Hall and all the staff helped to keep a smile on his face. Their kindness made a difference.

Reply from Mary McLean, Director at Woodside Hall

Thank you for your positive review, I am glad that we met your expectations. We will ensure that our staff will be made aware of your kind words, it really does mean a lot to them.


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Overall Experience  Overall Experience 5.0 out of 5

I couldn't ask for a more caring and professional environment for my mother. The staff are outstanding and show such kindness, they are all jolly and fun creating a wonderful home for my mother who loves it there. I have not seen my mother so calm, so relaxed and happy for many years. Her previous years
home alone were stressful and she was agitated and anxious, now she is happy and relaxed. Thank you to all the staff.

Reply from Mary McLean, Director at Woodside Hall

Thank you for taking the trouble to write a review of Woodside, it's great to hear how happy your mother is. I will ensure that all staff are made aware of your feedback, it means a lot to them for their hard work to be recognised.


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Overall Experience  Overall Experience 5.0 out of 5

My father came to Woodside last September. He has been treated with kindness and compassion. His care is first class. All the staff are professional and treat him with respect and dignity. They communicate with him and us as a family. My father who is now 90 is thriving at Woodside. His needs are met
consistently and I can only thank everyone at the home for their care of him.

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Overall Experience  Overall Experience 5.0 out of 5

Over nine months ago my husband was placed in Woodside Hall Nursing Home at Wootton on the Isle of Wight. At first he was unhappy at not being allowed home, however, thanks to the care, nursing and other services provided for him, he is now happier and in good spirits. Families are made welcome by all
staff and they help us to keep our relationships in good shape. On the 8th of June, we had a party for my husband's 90th birthday and many guests attended.

Reply from Alistair Colville, Director at Woodside Hall

Thank you for taking the time to review the care at Woodside. I will pass your review to the team, who will be very pleased.


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Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Woodside Hall for six and a half years now with advanced dementia, but not in her early days there. She was a very unlikely candidate for a home as she was fiercely independent, always this was respected by all in the home and she was treated with respect and dignity.
Special
mention for the activities organiser who has got her involved in so many great sessions and is just amazing with them all.

Reply from Alistair Colville, Director at Woodside Hall

Thank you for taking the time to review the care provided at Woodside. I will pass on your kind words to all the staff and the activities coordinator.


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Overall Experience  Overall Experience 4.0 out of 5

Overall, our experience has been good. Dad is settled in now at Woodside Hall. He is forging relationships with staff and has benefited from the kindness and care shown by all.
As a family, we have built good, productive relationships with the nursing and care staff, for which we are very grateful.
Dad's needs are at the centre of the care.

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Overall Experience  Overall Experience 5.0 out of 5

I first came into contact with Woodside Hall earlier in the year when one of my clients moved in. I was very impressed with everything (staff, cleanliness etc) I now have another client coming in and I am equally impressed with everything. The staff are kind, helpful and willing to listen to anything
you need to say concerning my client. The building is clean and so lovely and doesn't have that typical 'care home smell'! I actually recommend Woodside Hall to his family.

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Overall Experience  Overall Experience 4.0 out of 5

Very welcoming when we first arrived to visit our relative. The staff guided us through the process of permanent residency taking away a lot of stress. The manager is always available and willing to help us. The Activities Co-ordinator goes the extra mile to involve all residents including an Italia
Day to help my mother feel part of the home.

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Overall Experience  Overall Experience 5.0 out of 5

Mum is extremely happy at Woodside Hall and the care and support is excellent. The initial meeting with the House Manager was friendly, polite, informative and very professional in all aspects. All the staff are always smart and well presented and welcoming when we go to visit. Communication is very
good when any incidents occur, we are always contacted and updated immediately. Mum thoroughly enjoys the 2 home-cooked hot meals a day and any special dietary requests are accommodated if possible. Staff pop in regularly to see and chat with mum and even at night, she is checked hourly. To have mum safe, happy and being well looked after is our top priority as a family and we feel that Woodside Hall ticks all of these boxes.

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Overall Experience  Overall Experience 5.0 out of 5

After a few teething problems, which were sorted immediately we found the staff were very caring, professional and very dedicated to giving the best care possible. The rooms are light and airy, and the cleaning staff are excellent. Food was good and varied solid dinners/staff cut up food/ liquidised
so catered for all stages of eating properly. Home cooked meals. Good and varied entertainment programs if you wish to participate. Would recommend this home.

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Overall Experience  Overall Experience 5.0 out of 5

My husband spent his final days at Woodside Hall Nursing Home. The care and kindness he was given were faultless. The staff were also there for me and gave amazing support.

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Overall Experience  Overall Experience 5.0 out of 5

Fantastic! Everyone we met was thoroughly professional, kind, considerate and efficient. Took great care of my father, going above and beyond everyday care.
Brought in specialist equipment and extra staff training to cater for my father's needs. Assisted with forms and paperwork, attended relevant
meetings and showed a high level of care and knowledge of clients' needs with other health professionals. Thoroughly grateful to the whole team at Woodside Hall.

Reply from Alistair Colville, Director at Woodside Hall

Thank you for taking the time to review the care at Woodside. I will share your review with the team at Woodside.


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Overall Experience  Overall Experience 5.0 out of 5

My Mother has been in Woodside Hall Nursing Home for 5 years with complex issues and dementia, and personally could not wish for better care. The Nurses, Carers and all the staff have given her dignity and has reassured her when needed. Sometimes they would even talk and sit with her through the night
when her sleep would not come.
Her room has just been recently re-painted and the floor changed for better hygiene and is bright and airy but still homely. I could not wish for better care for my Mum as they are very attentive and check on her multiple times around the clock.
During the terrible time of Covid which was devastating for us all and couldn’t get to see our loved ones they would ring me to keep me updated on Mums health regularly which was very reassuring. Also I was able to talk to her and see her on video link. Thankfully she was kept healthy during this time. The residents have activity days and can participate if they want to. Woodside Hall is well managed. Thank you Woodside Hall.

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Overall Experience  Overall Experience 5.0 out of 5

I needed to find a nursing home for my mother at very short notice. To have come across Woodside Hall was wonderful. After inspecting the facilities and talking to the staff, I had no doubt that this was the place for my mother. During her relatively short stay, she benefited from everyone's kindness
and skill at Woodside Hall. It was a pity that she was too ill to appreciate all that Woodside had to offer, including the nutritious and appetising meals and the lovely surroundings. With the expert nursing care, which was provided in consultation with the associated GP and the local hospice, my mother passed her last days in comfort and with dignity. Her room was spacious, light, well-equipped and furnished, and decorated to give a restful atmosphere. Admin and other ancillary staff were very good too, enabling the smooth running that allows nurses and carers to do their jobs well. Finally, I greatly appreciated the electronic fob that lets me into the home and visit my mother in her room.

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Current Review Score: 9.8 (9.824)

Overview of Review Score

The Review Score of 9.8 (9.824) out of 10 for Woodside Hall is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.824 for Woodside Hall is calculated as follows: ( (185 Excellents x 5) + (35 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 222 Ratings = 4.824

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Woodside Hall is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 12 Jul 2024

Overall
Good

  • Caring

    Outstanding
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

Sindhu

Sindhu Nevel

Job Title: Registered Manager

Joined: 2019

Sindhu has 25 years of experience as a Registered Nurse, with 19 years of Care Home experience.


Sindhu has worked as a Manager, Area Manager and Quality Manager and is passionate about using her management and enhanced nursing skills to develop others to ensure the well-being of her residents.

Sindhu is professional, compassionate and caring. She considers it a great privilege to support and care for the people who choose Woodside Hall as their Home.


Frequently Asked Questions about Woodside Hall

What types of Care is Woodside Hall registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Woodside Hall provide?

Palliative Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Woodside Hall have?

There are 41 Single Rooms.

What are the Facilities & Services at Woodside Hall?

Own Furniture if required, Smoking not permitted, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Woodside Hall to the centre of Ryde?

2.5 mile(s) as the crow flies, distance by road may be significantly further.