Nursing rates include ÂŁ235 FNC
Open Visiting, all visitors welcome
Free parking available
Woodside Hall has a Review Score of 9.8 (9.824) out of 10, based on 19 reviews in the last 2 years. Over all time Woodside Hall has 34 reviews.
Review from Jill L (Daughter-in-law of Resident) published on 10 March 2025
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Review from C W (Son-in-law of Resident) published on 30 January 2025
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Review from Lorraine H (Sister of Resident) published on 28 January 2025
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Reply from Mary McLean, Director at Woodside Hall
Thank you for taking the time to review Woodside Hall, your feedback is much appreciated. We are pleased that we are meeting your expectations. It is a privilege to care for your sister.
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Review from P M (Daughter of Resident) published on 10 January 2025
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Reply from Mary McLean, Director at Woodside Hall
Thank you for your review, we really appreciate that you have taken the time to review our service at this difficult time.
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Review from Kevin B (Son of Resident) published on 2 January 2025
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Reply from Mary McLean, Director at Woodside Hall
Thank you for taking the time to complete this review. It was a privilege to care for your father in his last weeks of life, we are very pleased that our service met your expectations. Your positive feedback means a lot to our staff, we will be sure to pass on your feedback to them.
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Review from P S (Son of Resident) published on 10 September 2024
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Review from H R (Daughter of Resident) published on 5 September 2024
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Reply from Mary McLean, Director at Woodside Hall
Thank you for your positive review, I am glad that we met your expectations. We will ensure that our staff will be made aware of your kind words, it really does mean a lot to them.
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Review from S B (Daughter of Resident) published on 5 September 2024
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Reply from Mary McLean, Director at Woodside Hall
Thank you for taking the trouble to write a review of Woodside, it's great to hear how happy your mother is. I will ensure that all staff are made aware of your feedback, it means a lot to them for their hard work to be recognised.
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Review from Karen G (Daughter of Resident) published on 2 July 2024
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Review from Frances T (Wife of Resident) published on 25 June 2024
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Reply from Alistair Colville, Director at Woodside Hall
Thank you for taking the time to review the care at Woodside. I will pass your review to the team, who will be very pleased.
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Review from A B (Daughter of Resident) published on 27 February 2024
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Reply from Alistair Colville, Director at Woodside Hall
Thank you for taking the time to review the care provided at Woodside. I will pass on your kind words to all the staff and the activities coordinator.
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Review from R T (Son of Resident) published on 9 January 2024
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Review from T O (Private Carer of Resident) published on 15 December 2023
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Review from F A (Son of Resident) published on 23 October 2023
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Review from Helen C (Daughter of Resident) published on 23 October 2023
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Review from Susan W (Daughter of Resident) published on 4 July 2023
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Review from Patricia W (Wife of Resident) published on 27 June 2023
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Review from Kevin F (Son of Resident) published on 8 June 2023
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Reply from Alistair Colville, Director at Woodside Hall
Thank you for taking the time to review the care at Woodside. I will share your review with the team at Woodside.
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Review from Kathleen V (Daughter of Resident) published on 30 May 2023
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Review from Peter M (Son of Resident) published on 2 December 2022
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The Review Score of 9.8 (9.824) out of 10 for Woodside Hall is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 19 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.824 for Woodside Hall is calculated as follows: ( (185 Excellents x 5) + (35 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 222 Ratings = 4.824
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Woodside Hall is based on 19 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2, which has been reached with 19 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 12 Jul 2024
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Job Title: Registered Manager
Joined: 2019
Sindhu has 25 years of experience as a Registered Nurse, with 19 years of Care Home experience.
Sindhu has worked as a Manager, Area Manager and Quality Manager and is passionate about using her management and enhanced nursing skills to develop others to ensure the well-being of her residents.
Sindhu is professional, compassionate and caring. She considers it a great privilege to support and care for the people who choose Woodside Hall as their Home.