Woodside Hall

Woodside, Wootton, Ryde PO33 4JR
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9.8 35 Reviews
  • Woodside Hall, Ryde
Woodside Hall is a unique and beautiful Nursing Home located in an area of outstanding beauty in Wootton on the Isle of Wight, it offers specialist nursing care for older people in a relaxed and welcoming atmosphere.

Wildlife in particular the iconic Red Squirrel can be seen daily outside the home in the vast gardens foraging for food. Many of the home's rooms which are en suite offer spectacular views over the Solent and beyond where residents can sit and watch the world go by or go out into extensive gardens and spend time with their loved ones on beautiful hot summer days.

Woodside Hall originally a fantastic Victorian building was renovated in 2011 creating a modern care facility with amazing care capabilities and a little of the old Victorian charm kept in some of the communal areas, many of the other rooms within the home look out over either gardens, forested areas or the Solent.

The Nursing and Care Team at Woodside Hall are well established and highly skilled many have worked together for many years. During its last CQC inspection in October 2018, Woodside Hall was awarded an 'Outstanding' for care which they are extremely proud of.

The home is staffed 24 hours a day by experienced qualified Nurses who plan and oversee the care team ensuring that standards continue to remain high.

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Care Provided by Woodside Hall

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 41 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Sindhu Nevell (Registered Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (41)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (31)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2011
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for Woodside Hall

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,100 – £1,610
    • Self-Funded Residential Dementia Care £1,100 – £1,610
    • Self-Funded Nursing Care £1,335 – £1,845
    • Self-Funded Nursing Dementia Care £1,335 – £1,845
    • RESPITE Self-Funded Residential Care £1,500 – £1,500
    • RESPITE Self-Funded Residential Dementia Care £1,800 – £1,800
    • RESPITE Self-Funded Nursing Care £2,035 – £2,035

  • Nursing rates include £235 FNC
  • (these prices are only a guideline, please contact Woodside Hall to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Open Visiting, all visitors welcome


  • Parking

  • Free parking available


Woodside Hall Reviews (35)

Total of 35, showing 21-35
9.8

Woodside Hall has a Review Score of 9.8 (9.833) out of 10, based on 20 reviews in the last 2 years. Over all time Woodside Hall has 35 reviews.

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  • 28
  • 6
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  • 0

Date Published

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Review from Peter M (Son of Resident) published on 2 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I needed to find a nursing home for my mother at very short notice. To have come across Woodside Hall was wonderful. After inspecting the facilities and talking to the staff, I had no doubt that this was the place for my mother. During her relatively short stay, she benefited from everyone's kindness
and skill at Woodside Hall. It was a pity that she was too ill to appreciate all that Woodside had to offer, including the nutritious and appetising meals and the lovely surroundings. With the expert nursing care, which was provided in consultation with the associated GP and the local hospice, my mother passed her last days in comfort and with dignity. Her room was spacious, light, well-equipped and furnished, and decorated to give a restful atmosphere. Admin and other ancillary staff were very good too, enabling the smooth running that allows nurses and carers to do their jobs well. Finally, I greatly appreciated the electronic fob that lets me into the home and visit my mother in her room.

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Review from J L (Daughter of Resident) published on 11 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

Unfortunately, my mother's care was unsatisfactory and she was only there for two weeks. She was left without pain relief and they failed to contact me. I could have resolved the issue in twenty minutes, very poor.

Reply from Alistair Colville, Director at Woodside Hall

We are very sorry that you were not happy with the care received at Woodside, I will look into the specific issue you have raised. If you wish to contact me directly, with full details, a full complaint investigation will be completed, and the findings will be shared with you.


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Review from Amanda H (Daughter of Resident) published on 25 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Light airy rooms and bright corridors, love the use of light wood for floors and stairs. Friendly and helpful staff, nothing was too much trouble. The reports showed hourly checks throughout the twenty-four hours which was reassuring. I was kept well informed of all changes in the situation and felt
that my father had good care. Thanks to all staff involved.

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Review from C M (Daughter of Resident) published on 1 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The whole family have been so impressed with the high standard of care from the staff. They have been very friendly and supportive and the home was light, airy and clean. Nothing was too much trouble and my mother was very content during her stay.

Reply from Alistair Colville, Director at Woodside Hall

Thank you for taking the time to review the care provided at Woodside. Your feedback is invaluable in helping us improve.


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Review from Susan R (Daughter of Resident) published on 17 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Woodside Hall Nursing Home afforded excellent care to our Mother for nearly a year and a half. Her accommodation was comfortable, clean, warm and stylish and provided everything she needed, including en-suite facilities. Food at the home was plentiful, appetizing and varied. When Covid allowed, activities
were well managed and brought residents closer together and Mum happily forged friendships with both staff and co-residents. However, the best and most valuable thing about the home was the high level of support provided by the nursing and care staff which was professional, considerate and kind. I would happily recommend Woodside Hall to others.

Reply from Alistair Colville, Director at Woodside Hall

Thank you for taking the time to review Woodside. I will pass your kind comments to the team.


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Review from Martin G (Son of Resident) published on 30 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The whole team at Woodside Hall Nursing Home provided excellent care for my mother after her severe stroke. She was treated with dignity and respect and provided with the best care her family could have wished for. I am very grateful to them.

Reply from Alistair Colville, Director at Woodside Hall

Thank you for taking the time to write a review, we are extremely pleased that you are happy with Woodside Hall. We are very proud of the way the Team at Woodside has risen to the challenges presented by the pandemic and we will share your positive review with them.


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Review from Jeff W (Son of Resident) published on 28 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The home has always provided a high standard of care for my mother. I can't compare the way the home has dealt with the Covid 19 epidemic with other homes, but the communication of the way the home is dealing with the epidemic has been occasional, especially for the first few months. The emails from
a director, in particular, are rare and seem to concentrate on telling relatives not to contact the home. Keeping the website updated with how the latest regulations are being applied at the home would be useful and would remove the need for contacting the home to find out.

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Review from Jo B (Daughter of Resident) published on 29 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother’s first experience at Woodside Hall was for respite care following a fractured hip, prior to 2015. At the time, I was extremely worried about how we would ever persuade her to live anywhere other than home, knowing this was inevitable, as she didn’t progress well after her hip. That all changed
when she seemed clearly content and settled. She returned home after respite and after my father died in 2015, she was already familiar with Woodside and seemed happy to return there on a permanent basis. Six years on, she is content and is well cared for. The last year has been difficult for everyone, but particularly for those with any form of dementia, who really need the familiarity of family members, which has not been possible. Woodside staff have done the best they could, often with limited staff, during the pandemic. Regular updates provide reassurance, especially when there are specific health concerns. Her room is clean and bright with views of a variety of animals. Highly recommend.

Reply from Cath Bezer, Registered Manager at Woodside Hall

Thank you for your kind review. Woodside Hall's staff team is more like a family as they encompass the residents within this family and your Mother is certainly one of them and is a joy to care for. It has been extremely tough during this period for everyone alike, however, the staff team have managed to keep up morale, often in difficult circumstances after losing other residents they have known for a very long time.


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Review from Andrea W (Daughter of Resident) published on 29 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Woodside Hall for many years now. Her care has been managed very well and her emotional health has not been ignored. Outside agencies are called in when appropriate and the level of communication with the family has been high. Staff really do care and give an individual approach to
Mum. Several members of staff have gone above and beyond what their job entails, to give an extremely high level of care.

Reply from Cath Bezer, Registered Manager at Woodside Hall

Thank you for taking the time to write a review we are extremely pleased that you are happy with Woodside Hall and the care that the team provides to your Mother. As you have observed, we do have a number of staff who go above and beyond their role and we are extremely proud of them all, for their commitment over this very difficult period.


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Review from Claire K (Daughter of Resident) published on 17 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Outstanding care, provided by dedicated staff and highly recommended. The past 12 months have been extremely difficult for everyone, yet the staff have gone above and definitely beyond their duties to provide first-class care for my mother, who has a peaceful room on the ground floor, with easy access
to the courtyard garden, which suits her needs. She has been there for 3 years and in that time, has been cared for so gently and professionally, with the staff meeting all her complex nursing needs with respectful integrity, as well as restaurant-quality meals and service. Woodside staff also provided excellent palliative care for my father-in-law, who passed away peacefully in February 2020 (not Covid related). My husband and I are indebted to their devout service and care of our loved ones and the support they provided us both with, over the years. Thank you doesn't cover it - but we are truly thankful.

Reply from Cath Bezer, Registered Manager at Woodside Hall

Thank you very much for your kind review. We are so pleased that you are happy with the care at Woodside Hall. This past year has been an extremely trying time, especially for our residents and their families who have been unable to see their loved ones. Your mother is a lovely lady, a real character and a joy to care for. She makes everyone smile.


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Review from Christine P (Wife of Resident) published on 17 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been at Woodside for 18 months now and has been shown nothing but excellent care, understanding and support. There is a well-led team who all work together to provide a safe, comfortable and caring environment for the residents. They go over and above their duty in order to improve
the lives of the residents and their families. All the staff make this a highly recommendable care home.

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Review from Ali G (Daughter of Resident) published on 12 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment Mum arrived at Woodside Hall, she was treated with kindness, care and respect. We are so grateful to everyone at the home for all going the extra mile to ensure that Mum was happy and felt safe and cared for. She was 91 in September and not only did the staff make a cake for her, they
made a hedgehog cake, as it was her favourite animal. They came in with the cake to sing happy birthday to her.
Thank you all for your care and kindness.

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Review from John H (Husband of Resident) assisted by family/friend published on 19 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Woodside Hall was able to accommodate my wife, even though they were given very little notice. She was very well cared for and received everything she could possibly need. Lovely food as well. She appeared happy and content whenever we visited. Excellent all round service. My wife has severe Alzheimers.

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Review from Denise O (Daughter of Resident) published on 13 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father was in Woodside Hall for a short respite after being in hospital for 3 weeks.
At Woodside Hall, the staff are very friendly and helpful and the whole place is extremely clean. I would not hesitate in placing him in Woodside Hall again.

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Review from L R (Daughter of Resident) published on 1 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum was cared for at Woodside Hall for 2 and a half years until she died aged 88 in February of this year.
It was therefore uppermost in our minds when Dad's care home started to fail.
He arrived last week at Woodside Hall and what a change, literally a breath of fresh air. No smells, no stale
air, a light, airy and friendly atmosphere, accompanied by an undercurrent of professionalism and caring. Can't recommend them highly enough.

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Current Review Score: 9.8 (9.833)

Overview of Review Score

The Review Score of 9.8 (9.833) out of 10 for Woodside Hall is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.833 for Woodside Hall is calculated as follows: ( (197 Excellents x 5) + (35 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 234 Ratings = 4.833

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Woodside Hall is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 12 Jul 2024

Overall
Good

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

Sindhu

Sindhu Nevel

Job Title: Registered Manager

Joined: 2019

Sindhu has 25 years of experience as a Registered Nurse, with 19 years of Care Home experience.


Sindhu has worked as a Manager, Area Manager and Quality Manager and is passionate about using her management and enhanced nursing skills to develop others to ensure the well-being of her residents.

Sindhu is professional, compassionate and caring. She considers it a great privilege to support and care for the people who choose Woodside Hall as their Home.