Review from Michael G (Father of Resident) published on 3 August 2018
Submitted via Postal Card • Report

Overall Experience

My son has been a resident of Peter Gidney Neurological Care Unit in Beechcare for approximately eight months. Due to the care he has received, there has been a significant improvement in his awareness and although limited, he can now communicate by the use of visual cards. All the staff at the centre

are very caring and support our son whenever help is needed.

Reply from Ronnie Cavanagh, Marketing at Beechcare Care Home

Thank you, Michael, for letting us know how we are doing at Beechcare Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.

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Review from Elizabeth D (Daughter of Resident) published on 23 July 2018
Submitted via Website • Report

Overall Experience

My Mummy had such amazing care here, all the staff are wonderful, so very caring. All my questions were answered, could not have asked for more, home from home. A really amazing home, I can't thank you enough.

Reply from Ronnie Cavanagh, Marketing at Beechcare Care Home

Thank you for your lovely feedback about your experience of our home. We really appreciate you taking the time to let us know how we are doing. Thank you so much.

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Review from Colin N (Son of Resident) published on 28 July 2017
Submitted via Website • Report

Overall Experience

My mum might only have been in Beechcare for a short while but your attitude and care towards her will never be forgotten. As a family, we struggled to come to terms with not caring for mum ourselves until she was moved to you. We very quickly realised that there is a true care home that actually wants

the best for their residents.
You should be very proud of the staff that you have and the way your care home is managed, we now know the difference between a business and a care home, your residents are looked after and cared for with such dedication and compassion and this is truly a wonderful thing to see. It is one of the hardest professions to be in as far as we are concerned but your staff never lost sight of bringing a caring human side to their work.
We will miss our visits as we were starting to get to know many of the residents and we will miss them as much as anything.

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Review from L B (Daughter of Resident) published on 26 May 2017
Submitted via Postal Card • Report

Overall Experience

I have very little experience of care homes but find Beechcare Care Home more than satisfactory. The main drawback is that management has to use agency staff at times who have no knowledge of my mother and her requirements. Agency staff service is poor and is required too frequently. A new manager is

in place and I hope for improvement.

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Review from Susan L (Daughter-in-law of Resident) published on 19 May 2017
Submitted via Postal Card • Report

Overall Experience

My mother-in-law has been in this care home for the past 2 years.
We are very pleased with the care given and the facilities available. We have had a few occasions when we were a little unhappy but these have been promptly sorted out to our satisfaction.
I would certainly recommend this care home

to anyone.

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Review from MJ (Daughter of Resident) published on 19 January 2017
Submitted via Postal Card • Report

Overall Experience

We are so pleased with the kind people who are taking care of our Mum. They are so helpful and nothing is too much for them. The home is so clean! The food is very varied and looks fabulous. There are lots of different activities for the people living here to do.

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Review from Pauline P (Wife of Resident) published on 16 January 2017
Submitted via Postal Card • Report

Overall Experience

My first impression of Beechcare is of well-maintained grounds and a welcoming entrance and friendly atmosphere. The running of the home is most efficient and every member of staff is always ready to help you with a smile. The staff are very caring spending a lot of time with residents. They have endless

patience. I am most impressed by the cleanliness of carpets and also the cream lounge chairs. Food is prepared fresh each day again by pleasant staff who cater for resident's tastes and dislikes. There is a choice of menu and should a resident be off colour staff will do their best to tempt them to eat something. There are varied activities most days enjoyed by the residents. The laundry service is excellent. It is a truly caring home making sure its residents are as happy, well and comfortable as possible.

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Review from Vee R (Friend of Resident) published on 16 January 2017
Submitted via Postal Card • Report

Overall Experience

This is a very good care home and my friend is so happy and well looked after.

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Review from Edward C (Friend of Resident) published on 16 January 2017
Submitted via Postal Card • Report

Overall Experience

I have been coming to Beeechcare since July, every week until December this year. I have seen my friend go from unhappy to happy. The care has been first class. Thank you.

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Review from Linda W (Friend of Resident) published on 12 December 2016
Submitted via Postal Card • Report

Overall Experience

Very impressed with all the staff and making it a special day when it's someone's birthday. It's very nice to see activities taking place and everybody having such a good time. The staff are always happy and helpful and it's reassuring knowing the people you care about are in such good hands. A big

thank you and well done to them all.

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Review from Lynne H (Daughter of Resident) published on 12 December 2016
Submitted via Website • Report

Overall Experience

Really pleased with the care my Mum has received in settling in at Beechcare. The staff are very kind and caring and always have time to talk to the residents and family. Food is excellent, activities encourage stimulation and the rooms are clean and spacious. Feel really lucky to have secured a place

at this home.

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Review from Edward (Brother-in-law of Resident) published on 7 December 2016
Submitted via Postal Card • Report

Overall Experience

Happy and cheerful staff.

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Review from Anita (Sister-in-law of Resident) published on 7 December 2016
Submitted via Postal Card • Report

Overall Experience

All staff from top to bottom very caring and friendly to all patients. Very welcoming to family and visitors.

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Review from Pam C (Friend of Resident) published on 2 December 2016
Submitted via Website • Report

Overall Experience

My friend, is well looked after and very comfortable at Beechcare, all her need are taken care of by the very friendly team of carers.
The care home is always very clean when I visit and there is always something of interest to stimulate the residents, i.e. making cakes or playing armchair bowls

and many more activities.

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Review from Sheila D (Sister-in-law of Resident) published on 2 December 2016
Submitted via Postal Card • Report

Overall Experience

I am really pleased with the way she had been looked after since being here. She feels at home here...

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Review from Martin S (Resident) published on 11 November 2016
Submitted via Postal Card • Report

Overall Experience

The care home is a lovely well run place with great people working there from the top down. Highly recommended.

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Review from Christine W (Niece of Resident) published on 6 October 2016
Submitted via Postal Card • Report

Overall Experience

My first impression was that the home did not smell at all. The whole building is light and airy. My uncle was there for several weeks for "end of life care" so I feel as though I go to know all the staff, nurses, carers, kitchen staff etc. Although always extremely busy and hard working they always

had time for the patients and their relatives. I noticed the residents were always clean and well dressed. Care was taken to make sure residents only wore their own clothes. The kitchen open for anyone to see. It is immaculate as is the dining room. Care is taken every day to lay the tables properly serviettes etc. Some staff arrange the activities and several things were arranged each week, craft, singing, plays etc, so residents do not have to either stay in their rooms or be placed in a chair.

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Review from Margaret R (Wife of Resident) published on 6 October 2016
Submitted via Postal Card • Report

Overall Experience

On arrival from the hospital, my husband was looked after very well by all the staff and I have no complaints whatsoever.
As my husband could only use his left hand because the rest of his body was becoming immobile, the carers were kept busy through the day and night and I will never be able to thank

them enough.
My husband died on 20th September 2016.

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Review from David S (Son of Resident) published on 20 September 2016
Submitted via Postal Card • Report

Overall Experience

Beechcare has made my mum's life very comfortable. The care she has received has always been the very best. I am completely happy with this home, all the staff are always happy, polite and professional.

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Review from Raymond S (Son of Resident) published on 20 September 2016
Submitted via Postal Card • Report

Overall Experience

This home is always clean. Food excellent for Mum 10 out of 10 for staff, especially management. I have always been treated well when visiting.

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Beechcare Care Home

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