Elvy Court Care Home

200 London Road, Sittingbourne ME10 1QA
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9.6 83 Reviews
  • Elvy Court Care Home, Sittingbourne
Nestled in a serene residential area of Sittingbourne in Kent, Elvy Court Care Home offers a peaceful retreat. A leisurely stroll takes you to the vibrant town centre, with convenient connections across Kent. The longstanding Elvy Court care team, many of whom have been part of the staff for over a decade, has cultivated a reputation for warmly welcoming and reassuring residents and their loved ones. Couples and companions are welcomed to live together in the home.

Residents experience unwavering, 24/7 care, companionship, and compassion from a dedicated team of professionals. Equal dignity and respect are extended to everyone, with active encouragement to maintain relationships and fully participate in social activities.

The nursing home in Sittingbourne features spacious bedrooms, each equipped with an en-suite toilet and hand wash basin. Some ground-floor rooms open onto the garden, providing a tranquil connection to nature. Multiple lounges offer spaces for social interactions, activities, or quiet moments. The café serves as a popular spot for morning coffee, providing opportunities to meet with friends, both old and new. Completing the offerings, the home features a hair salon and cinema room.

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Care Provided by Elvy Court Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 55 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • Down Syndrome
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Admission Criteria
    • Over 65 Years
    • Ages 65+
  • Room Information
    • Single Rooms (55)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2005

Funding & Fees Guide for Elvy Court Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,770
    • Self-Funded Residential Dementia Care from £1,770
    • Self-Funded Nursing Care from £1,770
    • RESPITE Self-Funded Residential Care from £2,030
    • RESPITE Self-Funded Residential Dementia Care from £2,030
  • (these prices are only a guideline, please contact Elvy Court Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Elvy Court Care Home Reviews (83)

Total of 83, showing 1-20
9.6

Elvy Court Care Home has a Review Score of 9.6 (9.551) out of 10, based on 41 reviews in the last 2 years. Over all time Elvy Court Care Home has 83 reviews.

Overall Experience

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Review from J S (Wife of Resident) published on 18 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We found the home to be lovely, very kind people, helpful and caring. Always ready to help you in anything.

Reply from CLARE Montague, Administrator at Elvy Court Care Home

We really appreciate you taking your time to give Elvy Court a lovely review. Awarding us five stars in all areas is a real credit to all the staff that work at Elvy Court. Thank you.


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Review from D P (Daughter of Resident) published on 11 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Elvy Court for the past 4 1/2 years. The care she receives is first class and even though she is now bed ridden she is really kept clean an has her food served to her and the staff who care for her are lovely. Elvy Court is a first class home always clean and has lots of events
for the residents.

Reply from Clare Montague, Administrator at Elvy Court Care Home

Thank you so much for your kind words & continuous support to Elvy Court. We really appreciate the 5 stars in all areas too. We are so pleased that your mother is comfortable in her home.


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Review from W W (Daughter of Resident) published on 11 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can go in anytime unexpectedly, and my dear mum is always clean, no matter what time, day or night. Thank you to the staff at Elvy Court for making me feel at ease.

Reply from Clare Montague, Administrator at Elvy Court Care Home

We are pleased that you feel at ease with your dear mum being cared for at Elvy Court & mum is also comfortable.Thank you for the five star rating, credit to all the staff.


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Review from J N (Husband of Resident) published on 11 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife is well looked after. Checked regularly, turned throughout the day. Helped with feeding. Washed daily.

Reply from Clare Montague, Administrator at Elvy Court Care Home

Thank you for the taking the time to review Elvy Court whilst we continue to care for your wife. The feedback is important to us at Elvy Court & helps us to improve any areas that need further attention.


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Review from J B (Sister-in-law of Resident) published on 11 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I myself feel that my sister in law is always clean as is her bed. She is well cared for by all. Most important to me there ia always a member of staff popping in if you need to speak to someone. My husband and myself both feel so pleased we were able to get her into Elvy Court.

Reply from Clare Montague, Administrator at Elvy Court Care Home

Thank you for review. We are pleased to hear that your sister in law is being cared for well & comfortable. Its good to hear that you feel able to speak to a member of staff when needed. We are always open to hear views or concerns that you have to enable to correct or improve the service that we provide here at Elvy Court.


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Review from A G (Daughter of Resident) published on 3 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum sadly passed away on Christmas Eve after spending three and a half years in Elvy Court. I cannot thank them enough for the loving care she received in that time. They all became part of her family and mine too after spending two or three days a week in there. Thank you all.

Reply from CLARE Montague, Administrator at Elvy Court Care Home

Thank you for your positive feedback regarding Elvy Court and the care that your mother received whilst here with us. We are pleased that your mother and yourself felt part of the Elvy Court family.


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Review from L C (Daughter of Resident) published on 2 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mums on going care is very good and she is very happy at Elvy Court. I cannot fault the staff who show great compassion to mum.

Reply from CLARE Montague, Administrator at Elvy Court Care Home

Thank you for your kind words regarding Elvy Court and the care that your mum receives. We aim to continue to provide happiness and good quality care for your mum


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Review from R C (Husband of Resident) published on 12 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Elvy Court, management and all the staff provide excellent care for my wife who has a complex form of dementia.

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Review from S H (Daughter-in-law of Resident) published on 3 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law stayed for 2 weeks respite. She settled in really quickly and easily. The staff and management are so friendly. We really were not sure if we were doing the right thing but it definitely was. I would highly recommend them and will be using them again. Thank you so much to all.

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Review from S D (Daughter of Resident) published on 14 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father was admitted to Elvy Court for end-of-life care in May this year. Despite only being there for just over a month, my family and I were very impressed with the kindness and care shown to him, not just by the nursing staff and carers, but also by the front desk team, cleaners and maintenance.
Nothing was too much trouble, and he was well cared for. Thank you all.

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Review from H O (Wife of Resident) published on 15 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The smile on my husband's face says it all. Thank you all for the care and respect given to John and all our family

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Review from G N (Wife of Resident) published on 14 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Although he was only at Elvy Court for a month before he became ill and was admitted to the hospital. My husband was made very comfortable and well cared for. There is a pleasant atmosphere in the care home. My husband died on 20th May.

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Review from F H (Daughter of Resident) published on 13 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are incredible. I have nothing but gratitude and love for the staff who care for my mum. However, for the costs involved the staff should be paid more!

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Review from E B (Daughter of Resident) published on 11 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother moved into Elvy Court about a month ago and has settled in very nicely. When we visit her each week she is happy and settled. We could not be more impressed with the home the staff are friendly and helpful the home is clean and well maintained. My mum has been dancing, and painting, she had
trips out shopping and has been to the pub! We are very relieved and happy that she is at Elvy Court.

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Review from H O (Wife of Resident) published on 9 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Happy with the services, the staff are very friendly and helpful. I know my husband is in safe hands as all his needs are met.

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Review from A P (Daughter of Resident) published on 7 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum sadly passed away on March 22nd but mum had lived in Elvy Court for more than 7 years. The home has been very good to her such, loving care. The whole family appreciate all the care given to mum. There were lots of fun days, activities, and days out such as the classic car festival in Faversham,
with staff and families sitting out on the lawn eating fish and chips, it was a brilliant day and the sun shining. Everybody enjoyed it, it was 14th May 2017.

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Review from Barry P (Son of Resident) published on 14 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff that we deal with are always helpful and courteous. Our father is always content when we visit.

Reply from Louise Vickers, Manager at Elvy Court Care Home

Thank you for your kind review, we are so glad that you and your father are happy at Elvy Court


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Review from K J (Daughter of Resident) published on 14 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Elvy Court for eighteen months - we cannot thank everyone who looks after her so well enough - the receptionists and nursing and cleaning staff are all friendly and caring.

Reply from Louise Vickers, Manager at Elvy Court Care Home

Thanks for your wonderful review i will pass your comments onto the staff, it is our pleasure to care for your mother


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Review from Stuart P (Brother of Resident) published on 12 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother was fast-tracked to Elvy Court in February of this year as his care needs had changed, it was traumatic for him and for us as a family as he had been at his previous residential home for over 25 years! The team at Elvy Court helped him settle in fast and made him feel welcomed. As a family,
we would like to say a big thank you to everyone who works there as the level of care that my brother is now receiving is remarkable.

Reply from Louise Vickers, Manager at Elvy Court Care Home

Thank you so much for your review, it is our absolute pleasure to care for your brother, we are so glad that he has settled well at Elvy and that the family feel supported too. I will pass your comments onto our care team.


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Review from P D (Mother of Resident) published on 5 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The support from staff is outstanding. There's no doubt they have a lot of compassion for the residents and family in a very good atmosphere.

Reply from Louise Vickers, Manager at Elvy Court Care Home

Thank you so much for your kind review, it is our absolute pleasure to care for your daughter, I will pass your comments on to the care team.


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Current Review Score: 9.6 (9.551)

Overview of Review Score

The Review Score of 9.6 (9.551) out of 10 for Elvy Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 41 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 41 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.551 for Elvy Court Care Home is calculated as follows: ( (306 Excellents x 5) + (134 Goods x 4) + (36 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 479 Ratings = 4.551

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Elvy Court Care Home is based on 41 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 55 registered maximum number of service users is 11, which has been reached with 41 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 Aug 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (13)

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Meet the Team (1)

Louise

Louise Vickers

Job Title: Home Mananger

Joined: 2023

Louise has been a registered nurse for 11 years and has been working as a care home manager since 2018. Louise joined the Avery family as the Home Manager at Elvy Court in January 2023.


Louise is also registered with the NMC as a specialist practitioner district nurse and last year was very proud to be awarded the title of Queens Nurse from the Queens Nursing Institute, a registered charity dedicated to improving the nursing care of people at home and in the community.


Frequently Asked Questions about Elvy Court Care Home

What types of Care is Elvy Court Care Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Elvy Court Care Home provide?

Palliative Care, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Elvy Court Care Home have?

There are 55 Single Rooms.

What are the Facilities & Services at Elvy Court Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Elvy Court Care Home to the centre of Sittingbourne?

1.3 mile(s) as the crow flies, distance by road may be significantly further.