Elvy Court Care Home

200 London Road, Sittingbourne ME10 1QA
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9.6 83 Reviews
  • Elvy Court Care Home, Sittingbourne
Nestled in a serene residential area of Sittingbourne in Kent, Elvy Court Care Home offers a peaceful retreat. A leisurely stroll takes you to the vibrant town centre, with convenient connections across Kent. The longstanding Elvy Court care team, many of whom have been part of the staff for over a decade, has cultivated a reputation for warmly welcoming and reassuring residents and their loved ones. Couples and companions are welcomed to live together in the home.

Residents experience unwavering, 24/7 care, companionship, and compassion from a dedicated team of professionals. Equal dignity and respect are extended to everyone, with active encouragement to maintain relationships and fully participate in social activities.

The nursing home in Sittingbourne features spacious bedrooms, each equipped with an en-suite toilet and hand wash basin. Some ground-floor rooms open onto the garden, providing a tranquil connection to nature. Multiple lounges offer spaces for social interactions, activities, or quiet moments. The café serves as a popular spot for morning coffee, providing opportunities to meet with friends, both old and new. Completing the offerings, the home features a hair salon and cinema room.

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Care Provided by Elvy Court Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 55 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • Down Syndrome
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Admission Criteria
    • Over 65 Years
    • Ages 65+
  • Room Information
    • Single Rooms (55)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2005

Funding & Fees Guide for Elvy Court Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,770
    • Self-Funded Residential Dementia Care from £1,770
    • Self-Funded Nursing Care from £1,770
    • RESPITE Self-Funded Residential Care from £2,030
    • RESPITE Self-Funded Residential Dementia Care from £2,030
  • (these prices are only a guideline, please contact Elvy Court Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Elvy Court Care Home Reviews (83)

Total of 83, showing 81-83
9.6

Elvy Court Care Home has a Review Score of 9.6 (9.551) out of 10, based on 41 reviews in the last 2 years. Over all time Elvy Court Care Home has 83 reviews.

Overall Experience

  • 53
  • 28
  • 1
  • 0
  • 1

Date Published

83
8
16
41
42

Review from Margaret W (Daughter of Resident) published on 2 August 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was resident at Elvy Court for short period of time. The staff were brilliant, making him to smile every day and making us feel home. The manager was so supportive and professional we couldn't ask for more. When Dad passed away shea was with him and this gave us so much comfort. A team of
Angels.

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Review from Colin (Son of Resident) published on 24 February 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved in just before Christmas from another care home. The transformation in her has been remarkable. Before Christmas on my last visit to her at her old care home she was lifeless and difficult to understand what she was saying. Now since moving and just a few weeks she is a joy to go and
visit. Happy, plenty to say and very funny. Things to do in the activity room, off down into Sittingbourne town center, even being taken to the pub for lunch. Everyone working at the home are very friendly and you can see that they really care. They only disappointment is she did not move here two years ago. Thank you all very much.

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Review from A H (Son of Resident) published on 12 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We chose this home after looking at about five others. The lady in the office gave us all the information/price we needed and this was on a weekend! She showed us around. The move from hospital to the home on the homes part was efficient. From day one we were welcomed and my mum was settled in well.
The room was clean and tidy and kitchen staff were all professional and very caring. They kept us all well informed of mums condition. In her last days she was treated with great care and dignity as were we. I would recommend this home 100%.

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Current Review Score: 9.6 (9.551)

Overview of Review Score

The Review Score of 9.6 (9.551) out of 10 for Elvy Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 41 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 41 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.551 for Elvy Court Care Home is calculated as follows: ( (306 Excellents x 5) + (134 Goods x 4) + (36 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 479 Ratings = 4.551

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Elvy Court Care Home is based on 41 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 55 registered maximum number of service users is 11, which has been reached with 41 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 Aug 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (13)

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Meet the Team (1)

Louise

Louise Vickers

Job Title: Home Mananger

Joined: 2023

Louise has been a registered nurse for 11 years and has been working as a care home manager since 2018. Louise joined the Avery family as the Home Manager at Elvy Court in January 2023.


Louise is also registered with the NMC as a specialist practitioner district nurse and last year was very proud to be awarded the title of Queens Nurse from the Queens Nursing Institute, a registered charity dedicated to improving the nursing care of people at home and in the community.