Bradbury House Nursing Home

Milner Road, Aylesford ME20 7NF
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9.7 75 Reviews
  • Bradbury House Nursing Home, Aylesford
Welcome to Bradbury House Nursing Home, a highly-regarded care facility nestled in Aylesford, Kent, close to Maidstone. The team specialise in providing comprehensive dementia care and nursing services, offering a comfortable, purpose-built home where elderly residents receive tailored support in a warm, safe environment.

Tailored Dementia and Nursing Care Services

At Bradbury House, they take pride in offering a range of specialist care services, including dementia care, nursing care, and residential care, all focused on the unique needs of residents. Conveniently located in Aylesford, the facility is designed to be a welcoming sanctuary for those requiring additional support:

Specialised Dementia Care: Expertise in supporting residents with Alzheimer’s and other memory-related conditions.

Comprehensive Nursing Care: Professional medical care for residents needing round-the-clock support.

Comfortable Living Spaces: 50 private, en-suite rooms designed to ensure privacy, comfort, and dignity.

Experience the compassionate care and supportive community at Bradbury House, where the well-being of residents is top priority.

Care Provided by Bradbury House Nursing Home

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 50 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Cara Randall (Registered Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (50)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (50)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1993
    • Last Refurbishment: 2021
    • Number of floors: 1

Funding & Fees Guide for Bradbury House Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,716 – £2,099
    • Self-Funded Residential Dementia Care £1,716 – £2,099
    • Self-Funded Nursing Care £1,716 – £2,099
    • Self-Funded Nursing Dementia Care £1,716 – £2,099
    • RESPITE Self-Funded Residential Care £1,816 – £1,816
    • RESPITE Self-Funded Residential Dementia Care £1,816 – £1,816
    • RESPITE Self-Funded Nursing Care £1,816 – £1,816
    • RESPITE Self-Funded Nursing Dementia Care £1,816 – £1,816
  • (these prices are only a guideline, please contact Bradbury House Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Just off the M20, near Maidstone in Kent, Bradbury House is also easily accessible by train, approximately a 20 minute walk from Aylesford train station.


  • Parking
  • Visitor and Staff parking is available onsite.


Bradbury House Nursing Home Reviews (75)

Total of 75, showing 1-20
9.7

Bradbury House Nursing Home has a Review Score of 9.7 (9.748) out of 10, based on 12 reviews in the last 2 years. Over all time Bradbury House Nursing Home has 75 reviews.

Overall Experience

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Overall Experience  Overall Experience 5.0 out of 5

I have found that Bradbury House is a very well-equipped, clean, safe and fully supportive nursing home and has looked after my very elderly father suffering from advanced dementia very well and has adapted to his changing needs.
There are staff available to talk to and to assist with any requests
made.
I would not hesitate to recommend Bradbury House to anyone needing such a facility.

Reply from Eleanor Healthcare Group, Bradbury House Team at Bradbury House Nursing Home

Thank you for your feedback. We are committed to providing a safe, supportive, and well-equipped environment for everyone in our care. Our team is always available to assist and adapt to changing needs, ensuring the highest level of comfort and well-being. We appreciate your recommendation and will continue to maintain our high standards of care.


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Overall Experience  Overall Experience 5.0 out of 5

Carers are extremely kind, compassionate and sympathetic to our mum's needs. Nothing is too much trouble and although my mum is not eating, the food is very good. I have heard residents ask for alternatives and these have always been provided if available.

Reply from Eleanor Healthcare Group, Bradbury House Team at Bradbury House Nursing Home

Thank you for your review. We truly appreciate your kind words about the care and support provided. Our team is dedicated to ensuring the comfort and well-being of all residents, and we always strive to accommodate individual needs. Your support means a lot to us, and we are grateful for your trust.


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Overall Experience  Overall Experience 5.0 out of 5

The home offers a safe and comfortable environment for my sister. I have found the staff caring and attentive to her needs. They put significant effort into recognising an individual's needs whilst encouraging them to do what they can for themselves. The staff are very proactive in encouraging my sister
to participate in the regular afternoon activities which she mostly enjoys. They understand the challenging needs that dementia can present to a resident and provide care with compassion.
The home has always been clean and tidy when I have visited. I feel it offers a very good care model for residents with dementia. I think the home is well-organised and managed with committed members of staff.

Reply from Jane Holden, Admissions Manager at Bradbury House Nursing Home

Dear Paul, thank you so much for taking the time to write a review on your experience of Bradbury House and for sharing your very kind words. It's lovely to hear that you have found the staff caring and attentive to your sister's needs. I am so pleased to hear that your sister is participating in the regular afternoon activities and that she enjoys these too. We are all very proud of the care and support we offer to all our residents, it's also great to hear you find the home clean and tidy and that the home is well-organised and managed, with committed staff. Thank you, once again, for reviewing us.


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Overall Experience  Overall Experience 5.0 out of 5

The care staff have gone out of their way to make my father feel welcome and involved.
The home and bedrooms have a very modern feel to it and is safe and secure in nice, quiet, well-kept surroundings.

Reply from Jane Holden, Admissions Manager at Bradbury House Nursing Home

Dear Kim, thank you so much for taking the time to write a review on your experience at Bradbury House. I am so pleased that you feel the care staff have gone out of their way to make your father feel welcome and involved. It is pleasing to hear you also feel the home and bedrooms have a modern feel to them and the home is safe, secure and in nice, quiet surroundings. The team are all very passionate about providing the very best of care and support. Thank you, once again, for reviewing us.


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Overall Experience  Overall Experience 3.0 out of 5

At first we were pleasantly surprised with the care my husband was receiving. However, there were a few occasions when I had to ask about personal care especially teeth cleaning was lacking. Unfortunately, my husband was taken into the hospital and was there for 5 weeks. During this time I had no contact
from the home enquiring how he was. Then unexpectedly on 30/3/24 my husband passed away. Still no contact expressing condolences. His funeral was held 18/4/24 and 2 night carers attended who I had never met the whole time he was there. (I’m grateful for their attendance but the only reason they knew when the funeral was is because my sister phoned them to inform them) but still no communication from the management, not even a card or phone call. They all knew my husband very well and apparently liked him very much but he had very complex health issues. I am extremely disappointed with the lack of compassion and communication while my husband was in the hospital and when he passed away.

Reply from Jane Holden, Admissions Manager at Bradbury House Nursing Home

Dear Marion, thank you for your recent review of Bradbury House. We have read all your comments and taken these on board. I am so sorry to hear that you did not receive the communication and condolences for the sad passing of your husband. This is something we always try to do for our families and I'm sorry on this occasion you have not felt supported at this difficult time. The care for our residents and families at all stages is important to us and in particular at the end of their life. I am sorry on this occasion you feel we haven't met your expectations, and therefore we have raised your concerns under our complaints policy and will be in touch in due course to discuss this further with you.
Kind Regards


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Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the care given to my mum. I can see that she looks well and the respite has aided her recovery from hospital. My mum has made many friends here and enjoys chatting with everyone. The kindness given to Mum by staff and friends has made her respite more enjoyable. Thank you to all
the staff and everyone you are amazing.

Reply from Jane Holden, Admissions Manager at Bradbury House Nursing Home

Thank you so much for taking the time to write a review on your experience of Bradbury House and for sharing your kind words. It's lovely to hear that you are happy with the care your mum has received, and she looks well. We are pleased to hear your mum has made many friends here and she enjoys chatting with everyone. We are so happy to hear your mum has received kindness. We are all very proud of the care and support we offer to all our residents. Thank you once again for reviewing us.


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Overall Experience  Overall Experience 5.0 out of 5

We moved my mum to this home last month as we had concerns with the previous care home.
We found this home and went to visit and immediately knew this home is where I wanted Mum to be.
The staff were friendly and welcoming, the home was modern, clean and just felt right.
There a many lovely
touches for the residents, each room has its own front door with a knocker on the outside and the communal rooms are great spaces to be.
The end-of-life care was also excellent, the staff were warm and caring to the resident and family.
My only regret is we didn’t find this home earlier as it is truly outstanding.

Reply from Jane Holden, Home Admissions Advisor at Bradbury House Nursing Home

Dear Paul,
Thank you so much for taking the time to write a review on your experience at Bradbury House. I am so pleased that you were very happy with the overall standard of Bradbury House. It is so positive to hear that you found the staff friendly and welcoming. It is also lovely to hear you found the home, modern, and clean and you liked the fact that each front door has its own knocker, personal touches are so important. We are pleased to also hear you found the end-of-life care excellent, and that the staff were warm and caring to all. The team are all very passionate about providing the very best of care and support. Thank you once again for reviewing us.


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Overall Experience  Overall Experience 5.0 out of 5

My mother moved into Bradbury House in August. It was a pretty traumatic move for her due to her dementia, but the staff understood this and made her feel welcome; they are very understanding. It is taking a bit of time for her to settle, but she is getting there with the help of the staff. The care
home is very nice, light and airy, with various sitting areas for the residents, outside space for them to enjoy, with a small woodland walk, two courtyards, and a very nice, friendly feel to it. Highly recommend this care home.

Reply from Jane Holden, Home Admissions Advisor at Bradbury House Nursing Home

Dear Kareen, thank you so much for taking the time to write a review on your experience at Bradbury House and for sharing your kind words. It's lovely to hear that you have found the staff understanding, welcoming and helpful with your mother's recent move-in. We are so pleased that you find Bradbury House very nice, light and airy. We are all very proud of the home, with its various sitting areas, outside space to include the woodland walk for the residents to enjoy and the sensory garden. It's great to hear you would highly recommend the home too. We are all very proud of the care and support we offer to all our residents. Thank you once again for reviewing us.


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Overall Experience  Overall Experience 5.0 out of 5

My mum has recently been unwell and now requires full-time nursing care. She has been at Bradbury House for almost 3 weeks and seems to have settled really well and wants to stay. We cannot fault the kindness and care of all the staff here, they are friendly and helpful, with lots of things provided
to do. Mum still likes to go out and Bradbury provides a safe environment for her to live the best life she can. Thank you to everyone for making her transition into a nursing home so nice and easy and everyone being so kind to us, I really hope she will be able to stay as I feel she is safe and well cared for.

Reply from Jane Holden, Home Admissions Advisor at Bradbury House Nursing Home

Dear Helen, thank you so much for taking the time to write a review on your experience of Bradbury House. It is so pleasing to hear that your mother has settled really well and she wants to stay. I am pleased that you are happy with the care your mother is receiving at Bradbury House. It is lovely to hear that you cannot fault the kindness and care of all the staff and that they are friendly and helpful. The team are all very passionate about providing the very best of care and support. Thank you once again for reviewing us.
Home Admissions Manager.


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Overall Experience  Overall Experience 4.0 out of 5

My father only moved in a couple of weeks ago so not really had time to fully access all aspects of the care given to him. However during this limited time, I have been very pleased in the way the home has helped my father settle in.
Everyone went out of their way to make his 95th birthday special.

Reply from Jane Holden, Home Admissions Advisor at Bradbury House Nursing Home

Dear James, thank you for taking the time to write a review on your experience at Bradbury House and for sharing your kind words. We are so pleased to hear that the care team have helped your father settle in and everyone went out of their way to make your father's 95th birthday special. We are all very passionate about providing the very best of care and support. Thank you again.
Admissions manager.


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Overall Experience  Overall Experience 5.0 out of 5

You need to be certain that your relative has the very best of care. At Bradbury House every single member of staff, without exception, have nothing but the resident's best interests at heart, not just in their role of ‘caring’ but also in the way they engage with them. They are always happy, they will
always listen and they will always spend as much time as the resident wants to ensure that they have no causes to worry or be distressed. The facilities are excellent and the activities varied. The overall environment is one of positiveness and happiness. Any concerns or feelings of guilt were quickly extinguished by their attitude to the residents. The question I asked myself constantly is “Is it in my relatives best interest?” In the case of Bradbury House, undoubtedly it is.

Reply from Jane Holden, Home Admissions Advisor at Bradbury House Nursing Home

Thank you so much for taking the time to write a review on your experience at Bradbury House. I am so pleased that you are very happy with the overall standard of Bradbury House. It is so positive to hear that you feel the staff here have the resident's best interests at heart and the staff are always happy and they take the time to listen. We are so pleased to hear that you find the facilities excellent, the activities varied and the overall environment of Bradbury House is one of positiveness and happiness. The team are all very passionate about providing the very best of care and support. Thank you once again for reviewing us.


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Overall Experience  Overall Experience 5.0 out of 5

Even though I've only been here two weeks, I am very impressed with everything. I'm well looked after by very friendly staff - I feel very comfortable and safe here.

Reply from Jane Holden, Home Admissions Advisor at Bradbury House Nursing Home

Dear Teresa, thank you so much for taking the time to write a review on your experience at Bradbury House. I am pleased that you are very impressed and you feel well looked after by the very friendly staff here. It is also very pleasing to hear you are very comfortable and you feel safe living in Bradbury House. The team are all very passionate about providing the very best of care and support. Thank you once again for reviewing us.


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Overall Experience  Overall Experience 4.0 out of 5

I was really pleased when I went to visit my mother-in-law. The place was so clean and tidy. The staff were very polite and made her feel welcome.

Reply from Jane Holden, Home Admissions Advisor at Bradbury House Nursing Home

Dear Josephine, thank you so much for taking the time to write a review on your experience of Bradbury House. I am pleased that you are happy with the care your mother-in-law is receiving at Bradbury House. It is lovely to hear you found Bradbury House clean and tidy, and the staff are polite and they made your mother-in-law feel welcome. The team are all very passionate about providing the very best of care and support. Thank you once again for reviewing us.


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Overall Experience  Overall Experience 4.0 out of 5

All the staff are very kind to my husband. The additional support has not yet started, however, this is to be done by a community team. The rehabilitation he had been having prior to this, had been really helping him.

Reply from Jane Holden, Home Admissions Advisor at Bradbury House Nursing Home

Thank you so much for taking the time to write a review on your experience at Bradbury House and for sharing your kind words. It is lovely to hear that you find all of the staff are kind to your husband. I am sure the community team will start the additional support soon. Our care team will continue to support your husband as much as they are able to, within their roles as carers. Thank you once again for reviewing us.


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Overall Experience  Overall Experience 5.0 out of 5

Our mum had already experienced respite care at Bradbury House and already as a family, we viewed that as caring and supportive and Mum was always happy there. Consequently, we considered Bradbury House without any hesitation for respite again this August, with a view to settling our dear mum there
for long-term consideration. Once again, she settled promptly, was relaxed, less anxious, smiling and happy whenever any family members visited. The staff warmly introduce themselves, commenting on her progress without hesitation. We are delighted! Again!

Reply from Jane Holden, Home Admissions Advisor at Bradbury House Nursing Home

Thank you so much for taking the time to write a review on your experience at Bradbury House and for sharing your kind words. It's lovely to hear that you find us caring and supportive. It is so pleasing to hear your Mum has settled, is less anxious, and she is smiling and happy again. Thank you once again for reviewing us.


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Overall Experience  Overall Experience 5.0 out of 5

Mum came to Bradbury House to convalesce after several months in hospital. Everyone we have dealt with has been very helpful and welcoming; Mum has been well looked after and treated with kindness and respect. That there is an on-site nurse has given us an additional sense of reassurance about her care
during her stay.

Reply from Jane Holden, Home Admissions Advisor at Bradbury House Nursing Home

Dear Janet, thank you so much for taking the time to write a review on your experience of Bradbury House and for sharing your kind words. It's lovely to hear that you have found everyone very helpful and welcoming. I am so pleased that you feel your mother has been well looked after and treated with kindness and respect. We are all very proud of the care and support we offer to all our residents. Thank you once again for reviewing us.


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Overall Experience  Overall Experience 5.0 out of 5

Beautiful building and interior, staff very kind and helpful and understanding. Always ready to help.

Reply from Jane Holden, Home Admissions Advisor at Bradbury House Nursing Home

Thank you for taking the time to write a review on your experience of Bradbury House and for sharing your kind words. We are all very passionate about providing the very best of care and support, so words like these go a long way. It is lovely to hear that you feel the building is beautiful, and the interior, and the staff are very kind and helpful and understanding. Thank you again for reviewing us.


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Overall Experience  Overall Experience 5.0 out of 5

My wife has been very well cared for by very caring and helpful staff. The staff from the admin, through to the carers and nurses have been excellent.

Reply from Jane Holden, Home Admissions Advisor at Bradbury House Nursing Home

Thank you so much for taking the time to write a review on your experience at Bradbury House and for sharing your kind words. It's lovely to hear that you feel your wife is very well cared for and you find all the staff here excellent. Thank you once again for reviewing us.


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Overall Experience  Overall Experience 5.0 out of 5

Very good. The best care home I've encountered!

Reply from Jane Holden, Home Admissions Advisor at Bradbury House Nursing Home

Dear Maria, thank you so much for taking the time to write a review on your experience at Bradbury House and for sharing your kind words. We are all so pleased that you are very happy with your overall experience of Bradbury House, which includes all the above, that is provided to your father. Thank you once again for reviewing us.


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Overall Experience  Overall Experience 3.0 out of 5

This is a good nursing home. However, I feel that the area of palliative care needs improvement. My stepfather, I feel needed faster interventions when it came to pain relief and just general human contact in the last 2 weeks of his life. He was a character and could moan but I felt that it was not
until I intervened that finally regular pain relief was issued - even then not through a Driver and his final prescription never made it to him from the pharmacy. Two nurses saved the day by being on the ball and checking to give him regular injections of morphine and other forms of pain relief. He died in the morning. I am not sure if he was alone or if someone was sat with him. Nobody told me. I collected his belongings and nobody came to see me or offer condolences other than the receptionist on arrival. I made 3 trips in the lift alone to remove his things. Never saw or spoke to anyone. Just feel a more human approach is needed.

Reply from Jane Holden, Home Admissions Advisor at Bradbury House Nursing Home

Thank you for your recent review of Bradbury House. We have read all your comments and taken these on board. This is not the level of care we would strive to deliver. We always endeavour to support and care for our residents and families at all stages of care in particular at the end of their life.
I am sorry on this occasion you feel we haven’t met your expectations, and therefore we have raised your concerns under our complaints policy and will be in touch in due course to discuss this further with you.
Kind Regards


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Current Review Score: 9.7 (9.748)

Overview of Review Score

The Review Score of 9.7 (9.748) out of 10 for Bradbury House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.748 for Bradbury House Nursing Home is calculated as follows: ( (114 Excellents x 5) + (14 Goods x 4) + (3 Satisfactorys x 3) + (2 Poors x 2) + (2 Very Poors x 1) ) ÷ 135 Ratings = 4.748

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bradbury House Nursing Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

3 Bed Vacancies

posted 25 Feb 2025

2 dementia & 1 Nursing room


Awards / Recognitions (2)

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Meet the Team (2)

Cara

Cara Randall

Job Title: Registered Manager

Joined: 2016

As Home Manager of Appleton and Bradbury Nursing Homes, Cara brings over 30 years of experience in the care industry.


Starting her career as an NHS nurse, she later specialised in stoma care before joining Bradbury House.


Cara’s leadership and dedication ensure that residents receive compassionate, high-quality care in a nurturing environment.


Jane

Jane Holden

Job Title: Home Admission Manager

Joined: 2000

Jane Holden, our Admissions Manager, is here to support families during the transition into Bradbury House.


With years of experience in elderly care services, Jane provides personalised guidance to ensure that every new resident feels at home.


"At Bradbury House, we focus on creating a nurturing and community-centred environment where each resident’s needs are met with care and respect.


Our beautifully decorated accommodations and communal spaces foster a sense of belonging within our care home in Aylesford.”


Frequently Asked Questions about Bradbury House Nursing Home

What types of Care is Bradbury House Nursing Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Bradbury House Nursing Home provide?

Palliative Care, Convalescent Care, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Bradbury House Nursing Home have?

There are 50 Single Rooms.

What are the Facilities & Services at Bradbury House Nursing Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Bradbury House Nursing Home to the centre of Aylesford?

0.7 mile(s) as the crow flies, distance by road may be significantly further.