Just off the M20, near Maidstone in Kent, Bradbury House is also easily accessible by train, approximately a 20 minute walk from Aylesford train station.
Visitor and Staff parking is available onsite.
Bradbury House Nursing Home has a Review Score of 9.7 (9.748) out of 10, based on 12 reviews in the last 2 years. Over all time Bradbury House Nursing Home has 75 reviews.
Review from Christopher E (Son of Resident) published on 19 February 2025
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Reply from Eleanor Healthcare Group, Bradbury House Team at Bradbury House Nursing Home
Thank you for your feedback. We are committed to providing a safe, supportive, and well-equipped environment for everyone in our care. Our team is always available to assist and adapt to changing needs, ensuring the highest level of comfort and well-being. We appreciate your recommendation and will continue to maintain our high standards of care.
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Review from R L (Daughter of Resident) published on 30 January 2025
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Reply from Eleanor Healthcare Group, Bradbury House Team at Bradbury House Nursing Home
Thank you for your review. We truly appreciate your kind words about the care and support provided. Our team is dedicated to ensuring the comfort and well-being of all residents, and we always strive to accommodate individual needs. Your support means a lot to us, and we are grateful for your trust.
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Review from Paul M (Brother of Resident) published on 10 October 2024
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Reply from Jane Holden, Admissions Manager at Bradbury House Nursing Home
Dear Paul, thank you so much for taking the time to write a review on your experience of Bradbury House and for sharing your very kind words. It's lovely to hear that you have found the staff caring and attentive to your sister's needs. I am so pleased to hear that your sister is participating in the regular afternoon activities and that she enjoys these too. We are all very proud of the care and support we offer to all our residents, it's also great to hear you find the home clean and tidy and that the home is well-organised and managed, with committed staff. Thank you, once again, for reviewing us.
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Review from Kim B (Daughter of Resident) published on 19 September 2024
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Reply from Jane Holden, Admissions Manager at Bradbury House Nursing Home
Dear Kim, thank you so much for taking the time to write a review on your experience at Bradbury House. I am so pleased that you feel the care staff have gone out of their way to make your father feel welcome and involved. It is pleasing to hear you also feel the home and bedrooms have a modern feel to them and the home is safe, secure and in nice, quiet surroundings. The team are all very passionate about providing the very best of care and support. Thank you, once again, for reviewing us.
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Review from Marion E (Wife of Resident) published on 23 April 2024
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Reply from Jane Holden, Admissions Manager at Bradbury House Nursing Home
Dear Marion, thank you for your recent review of Bradbury House. We have read all your comments and taken these on board. I am so sorry to hear that you did not receive the communication and condolences for the sad passing of your husband. This is something we always try to do for our families and I'm sorry on this occasion you have not felt supported at this difficult time. The care for our residents and families at all stages is important to us and in particular at the end of their life. I am sorry on this occasion you feel we haven't met your expectations, and therefore we have raised your concerns under our complaints policy and will be in touch in due course to discuss this further with you.
Kind Regards
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Review from A H (Daughter of Resident) published on 19 March 2024
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Reply from Jane Holden, Admissions Manager at Bradbury House Nursing Home
Thank you so much for taking the time to write a review on your experience of Bradbury House and for sharing your kind words. It's lovely to hear that you are happy with the care your mum has received, and she looks well. We are pleased to hear your mum has made many friends here and she enjoys chatting with everyone. We are so happy to hear your mum has received kindness. We are all very proud of the care and support we offer to all our residents. Thank you once again for reviewing us.
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Review from Paul S (Son of Resident) published on 5 December 2023
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Reply from Jane Holden, Home Admissions Advisor at Bradbury House Nursing Home
Dear Paul,
Thank you so much for taking the time to write a review on your experience at Bradbury House. I am so pleased that you were very happy with the overall standard of Bradbury House. It is so positive to hear that you found the staff friendly and welcoming. It is also lovely to hear you found the home, modern, and clean and you liked the fact that each front door has its own knocker, personal touches are so important. We are pleased to also hear you found the end-of-life care excellent, and that the staff were warm and caring to all. The team are all very passionate about providing the very best of care and support. Thank you once again for reviewing us.
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Review from K M (Daughter of Resident) published on 18 September 2023
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Reply from Jane Holden, Home Admissions Advisor at Bradbury House Nursing Home
Dear Kareen, thank you so much for taking the time to write a review on your experience at Bradbury House and for sharing your kind words. It's lovely to hear that you have found the staff understanding, welcoming and helpful with your mother's recent move-in. We are so pleased that you find Bradbury House very nice, light and airy. We are all very proud of the home, with its various sitting areas, outside space to include the woodland walk for the residents to enjoy and the sensory garden. It's great to hear you would highly recommend the home too. We are all very proud of the care and support we offer to all our residents. Thank you once again for reviewing us.
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Review from Helen V (Daughter of Resident) published on 13 July 2023
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Reply from Jane Holden, Home Admissions Advisor at Bradbury House Nursing Home
Dear Helen, thank you so much for taking the time to write a review on your experience of Bradbury House. It is so pleasing to hear that your mother has settled really well and she wants to stay. I am pleased that you are happy with the care your mother is receiving at Bradbury House. It is lovely to hear that you cannot fault the kindness and care of all the staff and that they are friendly and helpful. The team are all very passionate about providing the very best of care and support. Thank you once again for reviewing us.
Home Admissions Manager.
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Review from James F (Son of Resident) published on 15 June 2023
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Reply from Jane Holden, Home Admissions Advisor at Bradbury House Nursing Home
Dear James, thank you for taking the time to write a review on your experience at Bradbury House and for sharing your kind words. We are so pleased to hear that the care team have helped your father settle in and everyone went out of their way to make your father's 95th birthday special. We are all very passionate about providing the very best of care and support. Thank you again.
Admissions manager.
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Review from R L (Nephew of Resident) published on 10 May 2023
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Reply from Jane Holden, Home Admissions Advisor at Bradbury House Nursing Home
Thank you so much for taking the time to write a review on your experience at Bradbury House. I am so pleased that you are very happy with the overall standard of Bradbury House. It is so positive to hear that you feel the staff here have the resident's best interests at heart and the staff are always happy and they take the time to listen. We are so pleased to hear that you find the facilities excellent, the activities varied and the overall environment of Bradbury House is one of positiveness and happiness. The team are all very passionate about providing the very best of care and support. Thank you once again for reviewing us.
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Review from Teresa P (Son of Resident) assisted by family/friend published on 29 March 2023
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Reply from Jane Holden, Home Admissions Advisor at Bradbury House Nursing Home
Dear Teresa, thank you so much for taking the time to write a review on your experience at Bradbury House. I am pleased that you are very impressed and you feel well looked after by the very friendly staff here. It is also very pleasing to hear you are very comfortable and you feel safe living in Bradbury House. The team are all very passionate about providing the very best of care and support. Thank you once again for reviewing us.
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Review from Josephine C (Daughter-in-law of Resident) published on 22 February 2023
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Reply from Jane Holden, Home Admissions Advisor at Bradbury House Nursing Home
Dear Josephine, thank you so much for taking the time to write a review on your experience of Bradbury House. I am pleased that you are happy with the care your mother-in-law is receiving at Bradbury House. It is lovely to hear you found Bradbury House clean and tidy, and the staff are polite and they made your mother-in-law feel welcome. The team are all very passionate about providing the very best of care and support. Thank you once again for reviewing us.
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Review from K M (Wife of Resident) published on 4 November 2022
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Reply from Jane Holden, Home Admissions Advisor at Bradbury House Nursing Home
Thank you so much for taking the time to write a review on your experience at Bradbury House and for sharing your kind words. It is lovely to hear that you find all of the staff are kind to your husband. I am sure the community team will start the additional support soon. Our care team will continue to support your husband as much as they are able to, within their roles as carers. Thank you once again for reviewing us.
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Review from S M (Daughter of Resident) published on 15 September 2022
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Reply from Jane Holden, Home Admissions Advisor at Bradbury House Nursing Home
Thank you so much for taking the time to write a review on your experience at Bradbury House and for sharing your kind words. It's lovely to hear that you find us caring and supportive. It is so pleasing to hear your Mum has settled, is less anxious, and she is smiling and happy again. Thank you once again for reviewing us.
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Review from J T (Daughter of Resident) published on 16 August 2022
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Reply from Jane Holden, Home Admissions Advisor at Bradbury House Nursing Home
Dear Janet, thank you so much for taking the time to write a review on your experience of Bradbury House and for sharing your kind words. It's lovely to hear that you have found everyone very helpful and welcoming. I am so pleased that you feel your mother has been well looked after and treated with kindness and respect. We are all very proud of the care and support we offer to all our residents. Thank you once again for reviewing us.
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Review from J B (Wife of Resident) published on 3 August 2022
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Reply from Jane Holden, Home Admissions Advisor at Bradbury House Nursing Home
Thank you for taking the time to write a review on your experience of Bradbury House and for sharing your kind words. We are all very passionate about providing the very best of care and support, so words like these go a long way. It is lovely to hear that you feel the building is beautiful, and the interior, and the staff are very kind and helpful and understanding. Thank you again for reviewing us.
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Review from D G (Husband of Resident) published on 20 July 2022
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Reply from Jane Holden, Home Admissions Advisor at Bradbury House Nursing Home
Thank you so much for taking the time to write a review on your experience at Bradbury House and for sharing your kind words. It's lovely to hear that you feel your wife is very well cared for and you find all the staff here excellent. Thank you once again for reviewing us.
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Review from M D (Daughter-in-law of Resident) published on 26 June 2022
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Reply from Jane Holden, Home Admissions Advisor at Bradbury House Nursing Home
Dear Maria, thank you so much for taking the time to write a review on your experience at Bradbury House and for sharing your kind words. We are all so pleased that you are very happy with your overall experience of Bradbury House, which includes all the above, that is provided to your father. Thank you once again for reviewing us.
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Review from J A (Stepdaughter of Resident) published on 23 June 2022
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Reply from Jane Holden, Home Admissions Advisor at Bradbury House Nursing Home
Thank you for your recent review of Bradbury House. We have read all your comments and taken these on board. This is not the level of care we would strive to deliver. We always endeavour to support and care for our residents and families at all stages of care in particular at the end of their life.
I am sorry on this occasion you feel we haven’t met your expectations, and therefore we have raised your concerns under our complaints policy and will be in touch in due course to discuss this further with you.
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The Review Score of 9.7 (9.748) out of 10 for Bradbury House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 12 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.748 for Bradbury House Nursing Home is calculated as follows: ( (114 Excellents x 5) + (14 Goods x 4) + (3 Satisfactorys x 3) + (2 Poors x 2) + (2 Very Poors x 1) ) ÷ 135 Ratings = 4.748
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Bradbury House Nursing Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 11 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 25 Feb 2025
2 dementia & 1 Nursing room
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Job Title: Registered Manager
Joined: 2016
As Home Manager of Appleton and Bradbury Nursing Homes, Cara brings over 30 years of experience in the care industry.
Starting her career as an NHS nurse, she later specialised in stoma care before joining Bradbury House.
Cara’s leadership and dedication ensure that residents receive compassionate, high-quality care in a nurturing environment.
Job Title: Home Admission Manager
Joined: 2000
Jane Holden, our Admissions Manager, is here to support families during the transition into Bradbury House.
With years of experience in elderly care services, Jane provides personalised guidance to ensure that every new resident feels at home.
"At Bradbury House, we focus on creating a nurturing and community-centred environment where each resident’s needs are met with care and respect.
Our beautifully decorated accommodations and communal spaces foster a sense of belonging within our care home in Aylesford.”