Just off the M20, near Maidstone in Kent, Bradbury House is also easily accessible by train, approximately a 20 minute walk from Aylesford train station.
Visitor and Staff parking is available onsite.
Bradbury House Nursing Home has a Review Score of 9.7 (9.748) out of 10, based on 12 reviews in the last 2 years. Over all time Bradbury House Nursing Home has 75 reviews.
Review from Anthony D (Son of Resident) published on 23 June 2022
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Overall Experience
5.0 out of 5
Reply from Jane Holden, Home Admissions Advisor at Bradbury House Nursing Home
Dear Anthony, thank you for taking the time to write a review on your experience of Bradbury House and for sharing your kind words. We are all very passionate about providing the very best of care and support, so words like these go a long way. It is lovely to hear that you feel the staff have been extremely helpful with all your father's needs and that he has been treated extremely well. We are pleased that you are very happy with Bradbury House. Thank you once again, for reviewing us.
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Review from Steve J (Cousin of Resident) published on 20 June 2022
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Overall Experience
5.0 out of 5
Reply from Jane Holden, Home Admissions Advisor at Bradbury House Nursing Home
Dear Steve, thank you so much for taking the time to write a review on your experience at Bradbury House. I am pleased that you happy with the care, compassion and dignity shown to your cousin. The team are all very passionate about providing the very best of care and support. Thank you once again for reviewing us.
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Review from Maureen S (Daughter of Resident) published on 10 June 2022
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Overall Experience
5.0 out of 5
Reply from Jane Holden, Home Admissions Advisor at Bradbury House Nursing Home
Dear Maureen, thank you so much for taking the time to write a review on your experience at Bradbury House (which was known as Gavin Astor House) and for sharing your kind words. It is lovely to hear that you find all of the staff, kind and caring. We are all so pleased that you find your mother's room lovely and the facilities, beautiful. It is lovely to hear that you all feel welcomed and that all the staff are friendly. Thank you once again for reviewing us.
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Review from Maureen M (Daughter of Resident) published on 23 May 2022
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Overall Experience
3.0 out of 5
Reply from Jane Holden, Home Admissions Advisor at Bradbury House Nursing Home
Dear Maureen, thank you for your review and we are very sorry to hear that you are disappointed with your mother's care. You have stated that her personal care is lacking. I can assure you that every attempt is made to carry out personal care. However, as you say the staff have reiterated that we can not force this upon an individual and we do try to encourage as much as possible. We agree it is worrying, but on the occasion that you are aware of, your mother did have an enjoyable bath experience. I can confirm that the manager has spoken to the staff about the importance of personal hygiene.
I hope this explanation is satisfactory and if you have any further concerns then please do not hesitate to contact us at Gavin Astor House.
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Review from S L (Next of Kin) published on 16 May 2022
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Overall Experience
5.0 out of 5
Reply from Jane Holden, Home Admissions Advisor at Bradbury House Nursing Home
Thank you for taking the time to write a review on your experience at Gavin Astor House Care Home and for sharing your very kind words about the care team. We are all very passionate about providing the very best of care and support, so words like these go a long way.
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Review from Brian S (Brother-in-law of Resident) published on 16 May 2022
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Overall Experience
5.0 out of 5
Reply from Jane Holden, Home Admissions Advisor at Bradbury House Nursing Home
Dear Brian, thank you so much for taking the time to write a review on your experience at Gavin Astor House and for sharing your kind words. It's lovely to hear that you found your sister-in-law's move faultless. We are all pleased that you are enjoying the garden area and that you find the home friendly, extremely clean, and all staff are welcoming and friendly. Thank you once again for reviewing us.
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Review from Ingrid V (Daughter of Resident) published on 10 May 2022
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Overall Experience
5.0 out of 5
Reply from Jane Holden, Home Admissions Advisor at Bradbury House Nursing Home
Dear Ingrid, thank you so much for taking the time to write a review on your experience at Gavin Astor House. I am so pleased that you are really impressed with everything. The team are all very passionate about providing the very best of care and support. Thank you once again for reviewing us.
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Review from Sara E (Daughter of Resident) published on 6 May 2022
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Overall Experience
5.0 out of 5
Reply from Jane Holden, Home Admissions Advisor at Bradbury House Nursing Home
Dear Sara, thank you so much for taking the time to write a review on your experience of Gavin Astor House and for sharing your kind words. It's lovely to hear that you like the decor of the home. I am pleased that you find the staff accommodating. I am sure your father will settle and be very happy living here. Thank you once again for reviewing us.
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Review from Graham R (Son of Resident) published on 6 May 2022
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Overall Experience
5.0 out of 5
Reply from Jane Holden, Home Admissions Advisor at Bradbury House Nursing Home
Dear Graham, thank you for taking the time to write a review on your experience of Gavin Astor House Nursing Home and for sharing your kind words. We are all very passionate about providing the very best of care and support, so words like these go a long way. It is lovely to hear that you feel the facilities are superb and we are really pleased to hear that your father is doing very well.
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Review from George W (Resident) published on 22 April 2022
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Overall Experience
5.0 out of 5
Reply from Jane Holden, Home Admissions Advisor at Bradbury House Nursing Home
Dear George, thank you so much for taking the time to write a review on your experience of Gavin Astor House and for sharing your kind words. It's lovely to hear that you are happy living here. The team are all very passionate about providing the very best of care and support. It is lovely to hear that you would be highly likely to recommend us. Thank you once again for reviewing us.
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Review from Lesley H (Daughter of Resident) published on 25 March 2022
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Jane Holden, Home Admissions Advisor at Bradbury House Nursing Home
Dear Lesley, thank you so much for taking the time to write a review on your experience of Gavin Astor House and for sharing your kind words. It's lovely to hear that your mum was happy at Gavin Astor House and you found everyone so welcoming. I am pleased that you were very happy with the care provided. Thank you once again for reviewing us.
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Review from Karen R (Granddaughter of Resident) published on 23 March 2022
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Overall Experience
5.0 out of 5
Reply from Jane Holden, Home Admissions Advisor at Bradbury House Nursing Home
Dear Karen, thank you for taking the time to write a review on your experience of Gavin Astor House Nursing Home and for sharing your kind words about the care team. We are all very passionate about providing the very best of care and support, so words like these go a long way. (Name: Jane Holden Email: jane.holden@rbli.co.uk Position: Home Admissions Advisor)
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Review from T E (Son of Resident) published on 25 November 2021
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Overall Experience
5.0 out of 5
Reply from Jane Holden, Home Admissions Advisor at Bradbury House Nursing Home
Dear Tom, thank you so much for taking the time to write a review on your experience at Gavin Astor House. I am so pleased that you are very happy with the overall standard of Gavin Astor House. It's lovely to hear that you feel your mother has found a new confidence. The team are all very passionate about providing the very best of care and support. It is lovely to hear that you'd be extremely likely to recommend Gavin Astor House too. Thank you once again for reviewing us.
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Review from Janice W (Wife of Resident) published on 6 September 2021
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Overall Experience
5.0 out of 5
Reply from Jane Holden, Home Admissions Advisor at Bradbury House Nursing Home
Dear Janice, thank you so much for taking the time to write a review on your experience of Gavin Astor House and for sharing your kind words. It's lovely to hear that you are finding us kind and caring, and you are happy with the care that we are providing for your husband at Gavin Astor House. We are all so pleased that your husband is very happy and settled too. The team are all very passionate about providing the very best of care and support. It is lovely to hear that you would be highly likely to recommend us. Thank you once again for reviewing us.
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Review from Paul R (Son of Resident) published on 30 June 2021
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Jane Holden, Home Admissions Advisor at Bradbury House Nursing Home
Dear Paul,
Thank you for taking the time to write a review on your experience of Gavin Astor House Nursing Home and for sharing your kind words about the care team. We are all very passionate about providing the very best of care and support, so words like these go a long way. It is lovely to hear that you feel the recent refurbishment and accommodation are very well designed for residence. We are also very pleased to hear that you are extremely likely to recommend us in the future.
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Review from Colin (Son of Resident) published on 22 June 2021
Submitted via Website •
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Overall Experience
4.0 out of 5
Reply from Jane Holden, Home Admissions Advisor at Bradbury House Nursing Home
Dear Colin, thank you for taking the time to write a review of your experience at Gavin Astor House. It's lovely to hear that you are finding us very welcoming and you are happy with the care that we are providing for your parents at Gavin Astor House. The team are all very passionate about providing the very best of care and support. Thank you for your kind comments with regards to the newly refurbished part of the home, we are pleased you find the rooms bright and comfortable. We are also pleased that you would be likely to recommend us.
Thank you once again for reviewing us. Kind Regards,
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Review from Jill B (Daughter of Resident) published on 18 June 2021
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Jane Holden, Home Admissions Advisor at Bradbury House Nursing Home
Dear Jill, thank you so much for taking the time to write a review on your experience of Gavin Astor House and for sharing your kind words. It's lovely to hear that you are finding us friendly and caring, and you are happy with the care that we are providing for your parents at Gavin Astor House. The team are all very passionate about providing the very best of care and support. It is lovely to hear that you find the home looking delightful and you are pleased with the decor, in the refurbished area. Thank you once again for reviewing us.
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Review from D L (Resident) published on 15 February 2021
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from Jane Holden, Home Admissions Advisor at Bradbury House Nursing Home
Thank you so much for taking the time to write an honest review of your experience of Gavin Astor House. As you are aware we are currently in the process of a major renovation in Gavin Astor House. It is our plan that once the refurbishment is complete, we are looking at further enhancing Apetito, by hopefully employing our own chef. Be assured that we are all working hard to further improve this service.
We are delighted to hear that you would be extremely likely to recommend us in the future. Thank you once again for reviewing us.
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Review from Melvin B (Resident) published on 15 February 2021
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Overall Experience
2.0 out of 5
Reply from Jane Holden, Home Admissions Advisor at Bradbury House Nursing Home
Dear Melvin, thank you so much for taking the time to write an honest review of your experience of Gavin Astor House. As you are aware we are currently in the process of a major renovation in Gavin Astor House. It is our plan that once the refurbishment is complete, we are looking at further enhancing Apetito, by hopefully employing our own chef. Please be assured that we are all working hard to further improve the catering service. We are delighted to hear that you would be likely to recommend us in the future. Thank you once again for reviewing us.
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Review from G H (Daughter of Resident) published on 14 April 2020
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Jane Holden, Home Admissions Advisor at Bradbury House Nursing Home
Thank you for taking the time to write a review on your Mother's time in Gavin Astor House Nursing Home and for sharing your kind words about the care team. We are all very passionate about providing the very best of care and support, so words like these go a long way. We are also very pleased to hear that you are extremely likely to recommend us in the future. Thank you once again for reviewing us.
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The Review Score of 9.7 (9.748) out of 10 for Bradbury House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 12 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.748 for Bradbury House Nursing Home is calculated as follows: ( (114 Excellents x 5) + (14 Goods x 4) + (3 Satisfactorys x 3) + (2 Poors x 2) + (2 Very Poors x 1) ) ÷ 135 Ratings = 4.748
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Bradbury House Nursing Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 11 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 25 Feb 2025
2 dementia & 1 Nursing room
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Job Title: Registered Manager
Joined: 2016
As Home Manager of Appleton and Bradbury Nursing Homes, Cara brings over 30 years of experience in the care industry.
Starting her career as an NHS nurse, she later specialised in stoma care before joining Bradbury House.
Cara’s leadership and dedication ensure that residents receive compassionate, high-quality care in a nurturing environment.
Job Title: Home Admission Manager
Joined: 2000
Jane Holden, our Admissions Manager, is here to support families during the transition into Bradbury House.
With years of experience in elderly care services, Jane provides personalised guidance to ensure that every new resident feels at home.
"At Bradbury House, we focus on creating a nurturing and community-centred environment where each resident’s needs are met with care and respect.
Our beautifully decorated accommodations and communal spaces foster a sense of belonging within our care home in Aylesford.”
