Gravesham Place Integrated Care Centre

Gravesham Place, Stuart Road, Gravesend DA11 0BZ
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7.0 4 Reviews
  • Gravesham Place Integrated Care Centre, Gravesend
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Care Provided by Gravesham Place Integrated Care Centre

  • Type of Service
    • Nursing Home
  • Local Authority Owned
  • For a maximum of 80 Service Users
  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Younger Adults
  • Care Offered
  • Alzheimer's

Good to Know

  • Person in charge
  • Patricia Isted (Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (80)

Facilities

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Gravesham Place Integrated Care Centre Reviews (4)

7.0

Gravesham Place Integrated Care Centre has a Review Score of 7.0 (6.976) out of 10, based on 2 reviews in the last 2 years. Over all time Gravesham Place Integrated Care Centre has 4 reviews.

Overall Experience

  • 2
  • 1
  • 0
  • 1
  • 0

Date Published

4
0
1
2
2

Review from Susan L (Daughter of Resident) published on 13 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother arrived at the care hime back in February 2024. This was an interim placement whilst a permanent place was found nearer to my mother's home. We live quite a distance from Gravesham Place so were unable to visit as often as we would have liked. Making contact with Mum by phone was always easy.
There were always plenty of activities for Mum to join in with at the home, which was so important for her stimulation. When we did visit staff were always on hand if we had any questions.
Thank you so much for all you did for Mum.

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Review from Paula T (Daughter of Resident) published on 21 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

No one wants to be just stuck in a chair all day without any interactions. A member of staff told mum she's not her carer and doesn't have to look after her, at almost 92 she does need some level of care. One manager thought she knew it all, and she didn't. For a short-term stop, it's okay but long-term
and lack of stimulation and interaction with residents is enough to drive anyone insane. Each time I visited the staff were around a table laughing and screeching while my mum sat there on her own. Some staff were lovely and showed mum care and respect. Would I ever let another loved one go there, not at all, sadly to say as mum couldn't wait to leave. If I had the choice mum wouldn't have gone there, though she still has her faculties she has sadly lost mobility. Sad to see your loved ones deteriorating but since being moved I've got my Mum back.

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Review from Sean T (Son of Resident) published on 23 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The quality of care my mother received was amazing. Coral Unit at Gravesham Place was kept immaculately clean. The staff were incredible and the care my mother received was first class. Communication throughout her stay was good. Thank you to the whole team on Coral Unit.

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Review from Deborah M (Daughter of Resident) published on 31 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

We found the staff and environment very clean and welcoming. Mum has been very well cared for, always looks clean and well kept. The staff are always cheery and can’t do enough to help. Mum's room is cleaned daily and always smells fresh.

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Current Review Score: 7.0 (6.976)

Overview of Review Score

The Review Score of 7.0 (6.976) out of 10 for Gravesham Place Integrated Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 3.9 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 3.913 for Gravesham Place Integrated Care Centre is calculated as follows: ( (12 Excellents x 5) + (3 Goods x 4) + (3 Satisfactorys x 3) + (4 Poors x 2) + (1 Very Poors x 1) ) ÷ 23 Ratings = 3.913

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.063 Points relating to the number of positive Reviews for Gravesham Place Integrated Care Centre is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16. 1 Positive Reviews ÷ 16 = 0.063

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 Jul 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Frequently Asked Questions about Gravesham Place Integrated Care Centre

What types of Care is Gravesham Place Integrated Care Centre registered for?

Older Person Care, Dementia, Mental Health Condition & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Gravesham Place Integrated Care Centre have?

There are 80 Single Rooms.

How far is Gravesham Place Integrated Care Centre to the centre of Gravesend?

0.4 mile(s) as the crow flies, distance by road may be significantly further.