Harbledown Lodge Nursing Home

Old London Road, Upper Harbledown, Canterbury CT2 9AP
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9.5 80 Reviews
  • Harbledown Lodge Nursing Home, Canterbury
Set in extensive grounds of 50 acres which include attractive gardens and mature woodland the building is an elegant Georgian House believed to be circa 1825.

Harbledown Lodge with a team of experienced Registered Nurses offering 24hr cover can deliver care to meet the needs of those service users diagnosed as requiring a Nursing or Dementia environment.

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Care Provided by Harbledown Lodge Nursing Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 56 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Aji Jose (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (44)
    • Couples/Companion Rooms (6)
    • Single Rooms with ensuite Wet Room (34)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Harbledown Lodge Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,600 – £1,750
    • Self-Funded Residential Dementia Care £1,600 – £1,750
    • Self-Funded Nursing Care £1,600 – £1,750
    • Self-Funded Nursing Dementia Care £1,600 – £1,750
    • RESPITE Self-Funded Residential Care £1,600 – £1,750
    • RESPITE Self-Funded Residential Dementia Care £1,600 – £1,750
    • RESPITE Self-Funded Nursing Care £1,600 – £1,750
    • RESPITE Self-Funded Nursing Dementia Care £1,600 – £1,750
  • (these prices are only a guideline, please contact Harbledown Lodge Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Harbledown Lodge Nursing Home Reviews (80)

Total of 80, showing 1-20
9.5

Harbledown Lodge Nursing Home has a Review Score of 9.5 (9.541) out of 10, based on 43 reviews in the last 2 years. Over all time Harbledown Lodge Nursing Home has 80 reviews.

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Review from J J (Sister-in-law of Resident) published on 18 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Care home clean. Polite staff.

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Review from S L (Daughter of Resident) published on 14 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since dads been in the Home his been always clean and tidy, dad is very happy on every visit and the staff are always very helpful and friendly. Would recommend this home to friends and family.

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Review from T S (Daughter of Resident) published on 14 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad has been very happy since coming to Harbledown Lodge Nursing Home. The staff are always friendly and look after dad very well. It is always very clean and tidy, and we are very happy that dad is there.

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Review from D W (Daughter of Resident) published on 7 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been in an assessment bed since November 25th. Her room has always been clean + fresh -she appears well cared for. Staff are always friendly and polite to both mum and myself. The home keeps me informed of any changes in mums health and what she has done (or not done) as the dementia stops her
telling me herself so its important to me to be kept in the loop.

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Review from A K (Daughter of Resident) published on 6 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our experience has been one of relief, reassurance and happiness that our loved one is being so well cared for both in a physical and emotionally caring manner. Her room is ideal offering her lovely views from her windows, which is very important to her.
The warmth and genuinely caring nature of all
the staff is exemplary, she is enjoying the freshly cooked meals and on occasion when she has requested something, it has been provided with a smile and no fuss. She's engaging in the activities and consequently, other residents which is lovely to see. She is very happy here which is a blessing to us all who love her. Thank you.

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Review from J K (Son of Resident) published on 27 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic communication and clean. Helpful staff and well run.

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Review from S J (Daughter of Resident) published on 25 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum is happy and settled. Needs are met.

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Review from D F (Resident) published on 25 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy in this home. The staff are really helpful and treat us with respect and dignity. My family are always welcome also our family dog, which I love.

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Review from J B (Resident) published on 25 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I know the staff but I don't know their names. The staff look after me very well.

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Review from B K (Daughter-in-law of Resident) published on 25 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

They take good care of their patients and make sure they are fed. They also send their patients to hospital if necessary. Anytime something is going on with patients, they take the time out to phone up their loved ones.

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Review from C M (Resident) published on 25 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A good experience in a well run home. Very friendly staff, all of the staff are very competent. I would recommend his home. One feels safe and secure here. There is a kindly atmosphere.

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Review from A S (Daughter of Resident) published on 25 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are very helpful and caring. Mum is very happy and settled here.

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Review from C K (Wife of Resident) published on 27 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband had been in Harbledown Lodge Nursing Home for 8 years. He suffered from dementia. The care he received during that time was exemplary. Sadly, he passed away in June 2024. Although he was non verbal and unable to move unaided, the staff were wonderful, always making sure he was comfortable,
chatting to him and involving him in activities as much as possible. I was always made very welcome when I visited, Harbledown Lodge became my second home and family while my husband was looked after, and I am very grateful for the care he received.

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Review from C D (Sister of Resident) published on 22 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very comfortable and caring home. Her own room is very comfortable and clean. The staff are caring and patient. All aspects of care brilliant and everything explained very well.

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Review from Tracy M (Niece of Resident) published on 16 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My auntie was a resident here for end of life care and I can not thank the staff enough for their care and kindness she received up until the end and for the compassion shown to relatives after her passing from all members of staff they had contact with. Thank you again for truly caring.

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Review from J P (Daughter of Resident) published on 15 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are extremely pleased with the wonderful compassionate way you all cared for my dad. All members of staff were kind, friendly and truly cared for him and his needs. We thank you for making dad's final days so restful and peaceful.

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Review from G L (Resident) published on 15 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent Care.

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Review from F Y (Daughter of Resident) published on 14 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad seems well in himself, not in pain at the moment but quite confused, not remembering close family.

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Review from S M (Daughter of Resident) published on 8 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family, we are immensely grateful for the impeccable care our eighty year old mum receives at Harbledown Lodge Nursing Home.
I have never once turned up to visit mum and felt anything other than good will towards the staff, all of which, without exception, tend to her needs with compassion and
understanding.
A big ask, but she is always clean, (arms and legs creamed to help with her scratching) has her pain relief given in a timely way and topped up if her pain is too much.
Whenever l turn up mum is always calm, comfortable and warm, which means the world to us as her family living our lives on the outside.
The peace of mind this gives us is immeasurable.
She always gets a doctor's visit as soon as her vital signs show any signs of a COPD exacerbation.
This in turn, staves off the need for a hospital stay, allowing her to stay in the comfort of her own bed. Watching the birds and squirrels.


Would highly recommend this care home as the staff are friendly, helpful and accommodating.


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Review from Alison H (Daughter of Resident) published on 12 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Lovely helpful staff. I feel Dad is looked after very well.

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Current Review Score: 9.5 (9.541)

Overview of Review Score

The Review Score of 9.5 (9.541) out of 10 for Harbledown Lodge Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 43 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 42 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.541 for Harbledown Lodge Nursing Home is calculated as follows: ( (301 Excellents x 5) + (165 Goods x 4) + (30 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 497 Ratings = 4.541

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Harbledown Lodge Nursing Home is based on 42 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 56 registered maximum number of service users is 11.2, which has been reached with 42 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 28 Apr 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (7)

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Frequently Asked Questions about Harbledown Lodge Nursing Home

What types of Care is Harbledown Lodge Nursing Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Harbledown Lodge Nursing Home provide?

Palliative Care, Day Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Harbledown Lodge Nursing Home have?

There are 44 Single Rooms and 6 Couples/Companion Rooms.

What are the Facilities & Services at Harbledown Lodge Nursing Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Harbledown Lodge Nursing Home to the centre of Canterbury?

2.2 mile(s) as the crow flies, distance by road may be significantly further.