Haydon-Mayer Care Home

54 Albany Drive, Herne Bay CT6 8PX
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9.6 63 Reviews
  • Haydon-Mayer Care Home, Herne Bay
Haydon-Mayer is situated in the coastal town of Herne Bay and the two storey building stands in a quite residential street. Its location affords easy access to local shops. Service users can enjoy observing the everyday street activity from the spacious front facing conservatory lounge.


Service users assessed as requiring a Nursing and or Dementia care environment can have all their needs met within the home. Registered Nurses are available over 24hrs.

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Care Provided by Haydon-Mayer Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 32 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Speech Impairment
  • Stroke
  • Other Care Provided
  • End of Life Care

Good to Know

  • Person in charge
  • Aji Matthew (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (32)
    • Single Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Haydon-Mayer Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,500 – £1,700
    • Self-Funded Residential Dementia Care £1,500 – £1,700
    • Self-Funded Nursing Care £1,500 – £1,700
    • Self-Funded Nursing Dementia Care £1,500 – £1,700
    • RESPITE Self-Funded Residential Care £1,500 – £1,700
    • RESPITE Self-Funded Residential Dementia Care £1,500 – £1,700
    • RESPITE Self-Funded Nursing Care £1,500 – £1,700
    • RESPITE Self-Funded Nursing Dementia Care £1,500 – £1,700
  • (these prices are only a guideline, please contact Haydon-Mayer Care Home to find out the exact price for your requirements)

Facilities

  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Haydon-Mayer Care Home Reviews (63)

Total of 63, showing 1-20
9.6

Haydon-Mayer Care Home has a Review Score of 9.6 (9.561) out of 10, based on 23 reviews in the last 2 years. Over all time Haydon-Mayer Care Home has 63 reviews.

Overall Experience

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Review from C S (Daughter of Resident) published on 13 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

On the whole, given the crisis in the care industry, Haydon-Mayer perform as well as can be expected. The carers and staff treat our father with sensitivity and respect and he is happy here. It's a great shame that at present there is not an activities coordinator on site. There always seemed to be
a buzz about the place but sadly no more.

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Review from M P (Resident) published on 27 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Room clean and warm.
Staff are excellent.
Very happy and good food.
Comfortable shower.

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Review from E R (Resident) published on 27 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very satisfied with all the care that I have received. I have no complaints and looking forward to continuing to have a very happy / no complaints year to come.

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Review from J W (Daughter of Resident) published on 27 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was a resident at Haydon-Mayor for just over 3 years until she sadly passed away recently. She was always treated with the utmost respect, dignity and love by each and every one of the staff, even during the times mum could be a little challenging as her dementia took hold. We were always made
to feel so welcome and were kept informed at all times by the management about mums care. We could not have wished for a better care home, and will be forever grateful for the care she received.

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Review from S W (Son of Resident) published on 26 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Sadly my mum passed away on 25/01. She had been a resident in the home since December 2021. I wish to express my sincere thanks to all the wonderful staff for caring for my mum in a compassionate loving manner. I could not ask for a better 3 and a bit years of seeing mum so happy and well cared for.
Thank you all!

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Review from Tracy R (Daughter of Resident) published on 25 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Haydon-Mayer have done a fantastic job of looking after my mum. Everyone is so friendly, professional and welcoming. My mum now considers some of the staff her friends, and enjoys having her little chats with them when they come into her room. I haven't been there when her food is served,
but Mum says the food is excellent! Nice location with plenty of parking available.

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Review from B B (Resident) published on 6 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am a happy resident.

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Review from S H (Resident) published on 6 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very happy place to be.

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Review from J H (Daughter of Resident) published on 6 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Thank you for making the Summer Fete such a success. Huge thanks to the Hayden Mayer team for a truly special afternoon. How lovely to meet staff and their families supporting the event. A big shout out to the chef amongst you. What a great experience to taste new food. Absolutely delicious, not forgetting
the singer to add the afternoon's entertainment. The combination of seeing residents, families and the local community come together to enjoy the summer fair and make it a memorable event. Well done.

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Review from A W (Friend of Resident) published on 29 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My long-time friend and neighbour has recently moved into Haydon Mayer which was not his choice. When I visited him today, I was speechless, he was up out of bed and sitting in the lounge chatting with other residents. It was so nice to see him like this again. His room is clean and tidy and the staff
are so welcoming.

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Review from K H (Daughter of Resident) published on 15 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care for my mum has been first-class. People here are kind, and caring and treat my mum with dignity. They also have arranged to get her walking a little on a frame which is a miracle. The activity coordinator is fantastic and is always putting a smile on the residents's faces.

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Review from A H (Son of Resident) published on 25 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A very good home and good hardworking staff from top to bottom. It's better than the home I work in.

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Review from A P (Daughter of Resident) published on 11 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is never down or depressed, a bit sad when she sees her children leave the home. Always clean and fresh looking and well looked after. Love how they put her hair up and make-up on. Seeing people keeps her strong. Love the pictures of all the care home doing activities. Thank you all for looking
after our mother and keeping her how she likes to look and face the world.

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Review from C T (Nephew of Resident) published on 14 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has been happily looked after for more than a year now. She is happy and the staff of Haydon-Mayer are also always happy and welcoming, It is a pleasure to visit and the care that my aunt gets in first class. Information and feedback about her condition is forthcoming on a regular basis.

Reply from Aji Matthew, Manager at Haydon-Mayer Care Home

Thank you very much for your kind words; I shall pass your comments on to the team.


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Review from J C (Resident) assisted by family/friend published on 25 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Whilst overall, I am happy with the care I am receiving at Haydon-Mayer, I feel that I should point out that one evening, about one week ago, I was in extreme pain and very uncomfortable. I had to wait at least two hours for assistance after pressing my alarm. I appreciate that you may have been busy
and possibly short staffed but I do think that is too long to wait and sincerely hope it will not happen again.

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Review from Vicky L (Daughter of Resident) published on 25 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was moved to Haydon-Mayer after a horrendous month in Hospital. What a contrast! All the staff at Haydon Mayer treated her with such kindness, respect and professionalism. As she neared the end of her life she was not conscious much of the time but the team continued to treat her with the utmost
respect and dignity. They were also very kind and patient to me at such a difficult time, which I am so grateful for. We did not know anything about Haydon-Mayer before she was moved there but based on our experience I would not hesitate to recommend them. Thank you so much to all at Haydon-Meyer.

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Review from R C (Sister of Resident) published on 24 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have found all staff approcahbel and must emphasize ancillary staff especially, although the same for medical staff too. Most importantly the kindness shown to my sister is excellent.

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Review from D B (Sister of Resident) published on 24 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is always clean and well looked after. The food is nice. I'm well looked after.

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Review from P P (Daughter of Resident) published on 7 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot fault anything with the home. Mum is being well looked after, her room is bright and spacious and clean. Staff are polite and very helpful. Nothing is too much trouble for them. A big thank you to all of the staff.

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Review from J C (Wife of Resident) published on 17 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband seems reasonably happy despite having many debilitating health problems. He appears to like the meals provided. The Christmas lunch was particularly good. Compliments to the chef. My husband also enjoys the extra little treats and the homemade soup too.

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Current Review Score: 9.6 (9.561)

Overview of Review Score

The Review Score of 9.6 (9.561) out of 10 for Haydon-Mayer Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 23 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.561 for Haydon-Mayer Care Home is calculated as follows: ( (155 Excellents x 5) + (99 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 262 Ratings = 4.561

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Haydon-Mayer Care Home is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4, which has been reached with 23 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 7 Jun 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (4)

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Meet the Team (0)

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Frequently Asked Questions about Haydon-Mayer Care Home

What types of Care is Haydon-Mayer Care Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Haydon-Mayer Care Home provide?

End of Life Care is an additional type of care provided.

How many Rooms does Haydon-Mayer Care Home have?

There are 32 Single Rooms.

What are the Facilities & Services at Haydon-Mayer Care Home?

Wheelchair Access, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Haydon-Mayer Care Home to the centre of Herne Bay?

0.5 mile(s) as the crow flies, distance by road may be significantly further.