Haydon-Mayer Care Home

54 Albany Drive, Herne Bay CT6 8PX
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9.6 63 Reviews
  • Haydon-Mayer Care Home, Herne Bay
Haydon-Mayer is situated in the coastal town of Herne Bay and the two storey building stands in a quite residential street. Its location affords easy access to local shops. Service users can enjoy observing the everyday street activity from the spacious front facing conservatory lounge.


Service users assessed as requiring a Nursing and or Dementia care environment can have all their needs met within the home. Registered Nurses are available over 24hrs.

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Care Provided by Haydon-Mayer Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 32 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Speech Impairment
  • Stroke
  • Other Care Provided
  • End of Life Care

Good to Know

  • Person in charge
  • Aji Matthew (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (32)
    • Single Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Haydon-Mayer Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,500 – £1,700
    • Self-Funded Residential Dementia Care £1,500 – £1,700
    • Self-Funded Nursing Care £1,500 – £1,700
    • Self-Funded Nursing Dementia Care £1,500 – £1,700
    • RESPITE Self-Funded Residential Care £1,500 – £1,700
    • RESPITE Self-Funded Residential Dementia Care £1,500 – £1,700
    • RESPITE Self-Funded Nursing Care £1,500 – £1,700
    • RESPITE Self-Funded Nursing Dementia Care £1,500 – £1,700
  • (these prices are only a guideline, please contact Haydon-Mayer Care Home to find out the exact price for your requirements)

Facilities

  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Haydon-Mayer Care Home Reviews (63)

Total of 63, showing 21-40
9.6

Haydon-Mayer Care Home has a Review Score of 9.6 (9.561) out of 10, based on 23 reviews in the last 2 years. Over all time Haydon-Mayer Care Home has 63 reviews.

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Review from Geoff W (Son of Resident) published on 27 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father appears well and comfortable. The staff are very helpful and friendly.

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Review from S C (Daughter of Resident) published on 8 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a wonderfully welcoming home. All the staff have been very friendly and go above and beyond to make my father in laws stay brilliant. It's a lovely atmosphere as you walk into the door. The manager has been excellent in helping us settle him. A huge thank you from us all and keep up the good
work.

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Review from J V (Daughter of Resident) published on 20 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has been a resident at Haydon-Mayer Care Home for only one week but has settled in well and been made to feel very welcome and comfortable. The staff are very friendly, caring and helpful. Dad is very well looked after. The home is very clean and Dad has a large airy room. The food is nice, traditional,
home-cooked meals which my dad loves. Management are very approachable, informative and are very friendly.

Reply from Ruby Thomas, Manager at Haydon-Mayer Care Home

Thank you so much for your lovely words and really appreciate your feedback.


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Review from Valerie M (Wife of Resident) published on 28 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Although my husband was with you for such a short time we, all the family felt we got to know you as friends.
The care you gave him was exceptional and we felt he was in good hands, and wish to thank you for all the care you gave him, that we could not.

Reply from Ruby Thomas, Manager at Haydon-Mayer Care Home

Thank you Valerie for your lovely words.
It was lovely to meet you and your family.


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Review from J F (Wife of Resident) published on 7 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very satisfied with the care and attention my husband is receiving. All the staff I have met are very helpful, caring and polite.

Reply from Ruby Thomas, Manager at Haydon-Mayer Care Home

Thank you so much for your lovely review and I will let the team know and will continue with high standards of care.


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Review from A B (Friend of Resident) published on 17 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My daughter has been in this care home for seven months. The management and staff have brought about a marked improvement in her condition, for which I am very grateful.

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Review from Lynne R (Daughter of Resident) published on 1 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot thank the staff enough for their hard work and care in looking after my dad for the past three years. He went in for end-of-life care and is still with us now. Excellent care and love of residents.

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Review from Roger B (Nephew of Resident) published on 30 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Care excellent, staff excellent. Standard of care excellent. Staff look after clients well. Rooms good, clean. Security good. Food, drink very good. Excellent value for your money.

Reply from Ruby Thomas, Manager at Haydon-Mayer Care Home

Thank you very much for your kind review and will relay your review to our team.


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Review from Amanda S (Daughter of Resident) published on 30 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are friendly and always happy and positive. Food looks of high quality and standard, with a good variety provided. Rooms are always very clean, and the home always smells fresh and well aired. Personal possessions are well looked after, and clothes are well cared for in the laundry.

Reply from Ruby Thomas, Manager at Haydon-Mayer Care Home

Thank you so much for your kind words and appreciation.


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Review from Nick H (Son of Resident) published on 29 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff are friendly, well presented and happy to assist in any matter.
Management communication is excellent, keeping me updated when required.
The building is clean, functional and meets my mother's needs.

Reply from Ruby Thomas, Manager at Haydon-Mayer Care Home

Thank you so much for the appreciation and we will keep our high standards of care.


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Review from R C (Son of Resident) published on 3 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Haydon-Mayer Care Home makes good use of space. Mum's room is a good height with plenty of natural light and is located where she can hear the life of the home. She is well cared for by an understanding and thoughtful team of staff. Bedbound by choice, the team have gently nursed Mum to do a bit more.
After her first six weeks in a nursing home, she is settling and the overall standard is good.

Reply from Ruby Thomas, Manager at Haydon-Mayer Care Home

Thank you for your kind words and we will continue with high standards of care.


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Review from Patricia P (Wife of Resident) published on 11 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband was taken care of very well. He was at the end of his life and he looked very comfortable.

Reply from Ruby Thomas, Manager at Haydon-Mayer Care Home

Thank you so much for the appreciation and feedback.


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Review from Carol M (Daughter of Resident) published on 29 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mom was extremely well looked after. The staff were very friendly and gentle with her. Relaxed her when she got confused and made her laugh.
She was very well looked after by every member of Haydon-Mayer Care Home.
Thank you so much.

Reply from Ruby Thomas, Manager at Haydon-Mayer Care Home

Thank you very much for your kind review. I will pass your lovely words on to the staff.


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Review from Deana L (Daughter of Resident) published on 7 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very kind and helpful. Food is very nice and substantial. Drinks are readily available throughout the day.

Reply from Ruby Thomas, Manager at Haydon-Mayer Care Home

Thank you for the feedback, I will let the staff and kitchen staff know. We will continue the high standards of care.


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Review from James E (Friend of Resident) published on 17 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Haydon Mayer care home are truly wonderful people and looked after my friend in an excellent and exemplary fashion. He passed away very peacefully yesterday (Saturday, June 12 2021). I am very grateful to everyone at Haydon Mayer for caring for my friend so well. Many thanks, everyone.

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Review from C W (Son of Resident) published on 17 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All the staff were very friendly. They all were very professional with regard to security and the Covid procedures. My mother is well looked after and has always been treated with dignity. Thank you.

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Review from Ian M (Son of Resident) published on 3 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is very well cared for with real affection. Her medical needs are attended to and as she deteriorates her required care adjusts accordingly.

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Review from Alan F (Resident) published on 1 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am happy living here. I enjoy the activities, she makes me laugh. just wish I could be better but I do my best.

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Review from Roger S (Husband of Resident) published on 14 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Brilliant team, wife very happy to be with you, think you all go above and beyond to make sure she is happy, can't thank you enough for the way you have looked after her. Can't wait for covid to be over so I can thank you all personally.

Reply from Aji Jose, Manager at Haydon-Mayer Care Home

Thank you very much for your review, Roger. I will pass your compliments to the team.


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Review from David W (Mother-in-law of Resident) published on 29 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since mum has been in Haydon-Mayer we feel that she has had first class care and attention with every member of staff both caring and not complaining about their duties.
I and my wife are extremely happy with every aspect of Haydon-Mayer Care Home.
Highly recommended.
Thank you very much.

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Current Review Score: 9.6 (9.561)

Overview of Review Score

The Review Score of 9.6 (9.561) out of 10 for Haydon-Mayer Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 23 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.561 for Haydon-Mayer Care Home is calculated as follows: ( (155 Excellents x 5) + (99 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 262 Ratings = 4.561

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Haydon-Mayer Care Home is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4, which has been reached with 23 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 7 Jun 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (4)

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