Hazelwood Care Home is a beautifully clean, well led care home. The food looks fresh and delicious
D M (Daughter of Resident)
I am always reassured by the care my husband receives at Hazelwood Care Home
Susan B (Wife of Resident)
Hazlewood is an amazing place. Every person I met breathed and incarnated the word care
Corinne M (Daughter of Resident)
Hairdressing and Chiropody fees (excluded).
The above weekly charges are only a guideline, please get in touch with Hazelwood Care Home to find out the exact weekly charges for your requirements
For respite Care, 10% supplement to the above weekly charges, minimum 2 weeks stay.
The above information is correct as of April 2023 and subject to change.
Please note residents meal times are between 12pm-1.30pm and 4.30pm to 5.30pm
On-site car park available
Hazelwood Care Home has a Review Score of 9.9 (9.892) out of 10, based on 25 reviews in the last 2 years. Over all time Hazelwood Care Home has 106 reviews.
Review from Michael C (Son of Resident) published on 28 March 2025
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Reply from Allison Pettican, Registered Manager at Hazelwood Care Home
Thank you very much for providing us with valuable feedback and which will hopefully provide comfort and support for others looking for a care home for a loved one. It is our pleasure supporting your mother. We work hard to create a warm and inviting homely setting for all our lovely residents and families. I am very pleased that this has been your experience from your Mother's stay at Hazelwood Care Home.
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Review from Jeremy B (Son of Resident) published on 28 March 2025
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Reply from Allison Pettican, Registered Manager at Hazelwood Care Home
Thank you so much for providing us with valuable feedback and which will hopefully provide comfort and support for others looking for care for a loved one. It is our absolute privilege to be supporting your mother, we are loving seeing her flourish in her new home , and she is a very-much loved resident by the team, with a great sense of humour!
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Review from Susan F (Daughter of Resident) published on 17 March 2025
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Review from R S (Daughter of Resident) published on 20 February 2025
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Reply from Allison Pettican, Registered Manager at Hazelwood Care Home
Thank you for providing us with valuable feedback, which will hopefully provide comfort and support for others looking for a care home for a loved one. It is our absolute privilege to be supporting your mother, and we love seeing her flourish at the home. She is a much-loved resident by the team with a great sense of spirit!
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Review from N F (Son of Resident) published on 19 February 2025
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Reply from Allison Pettican, Registered Manager at Hazelwood Care Home
Thank you so much for doing your lovely review and it is a pleasure to be supporting your mother, and we all agree that she is doing fantastic and is very much a part of the Hazelwood Care home family, as are all the family, friends and family pets that visit! We welcome and encourage families and friends to be part of our family environment and play an active part in their loved ones' care, as you all do for within your family. It is a pleasure to be supporting you all.
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Review from Maureen K (Wife of Resident) published on 4 February 2025
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Review from M C (Son of Resident) published on 28 January 2025
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Reply from Allison Pettican, Registered Manager at Hazelwood Care Home
Thank you very much for taking the time to complete this review. We were thrilled to have your loved one stay with us over the Christmas period and enjoy the events within the home, at that busy enjoyable time of the year. It was a pleasure to care for your loved one , and family alike. We wish you all the best for the future care of your loved one.
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Review from Barry B (Son of Resident) published on 12 December 2024
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Reply from Allison Pettican, Registered Manager at Hazelwood Care Home
Thank you for taking the time to complete this review for the home. I will pass on your kind compliments to the staff who had the pleasure in caring for your loved one, your mum and family are missed by us all at the home. Warm regards
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Review from Janice P (Daughter of Resident) published on 4 November 2024
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Reply from Allison Pettican, Home Mananger at Hazelwood Care Home
Thank you for your wonderful review Janice, It is so nice to hear that Mum enjoyed her 100th birthday celebrations. I will pass your comments back to the staff.
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Review from R E (Son of Resident) published on 18 September 2024
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Reply from Allison Pettican, Manager at Hazelwood Care Home
Thank you for your review. It's great to hear that you are happy with Mum's care and that her health has improved since being with us.
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Review from E B (Daughter of Resident) published on 27 August 2024
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Reply from Allison Pettican, Manager at Hazelwood Care Home
Thank you so much for your review. We are so pleased that you enjoyed the afternoon tea and had a great time celebrating Dad's birthday.
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Review from Corinne M (Daughter of Resident) published on 5 August 2024
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Reply from Allison Pettican, Home Mananger at Hazelwood Care Home
Thank you so much for your wonderful review, I will certainly pass your lovely comments on to all the staff.
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Review from M W (Husband of Resident) published on 1 August 2024
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Reply from Allison Pettican, Manager at Hazelwood Care Home
Thank you for your review. I am so pleased to hear you are happy with the care your wife is receiving. I will pass your feedback onto the staff.
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Review from E P (Husband of Resident) published on 31 July 2024
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Reply from Allison Pettican, Manager at Hazelwood Care Home
Thank you so much for your review. I am glad to hear that you are happy with your wife's care and that the incident was handled with care and efficiency.
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Review from V S (Daughter of Resident) published on 30 July 2024
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Reply from Allison Pettican, Home Manager at Hazelwood Care Home
Thank you so much for your wonderful review, we are so pleased that you enjoyed celebrating your mum's birthday here at Hazelwood.
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Review from Trevor W (Son of Resident) published on 12 July 2024
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Reply from Allison Pettican, Registered Manager at Hazelwood Care Home
Hi, thank you so much for taking the time to complete the review and share your fantastic experiences at Hazelwood Care Home. All staff strive to provide the best possible care, nutrition and activities to the residents. I shall have the pleasure of passing on your comments to the staff teams. Many thanks Home Manager.
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Review from P H (Wife of Resident) published on 11 April 2024
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Reply from George Joseph, Manager at Hazelwood Care Home
Thank you so much for your review. It is so nice to hear your husband has settled in so well at Hazelwood and that you are happy with the care we are providing. I will pass your comments on to the staff.
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Review from Lisa S (Daughter of Resident) published on 6 March 2024
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Reply from George Joseph, Registered Manager at Hazelwood Care Home
Thank you so much for your lovely review, we're glad your mum has settled in quickly. I will pass your kind words to all the staff here.
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Review from Louise K (Daughter of Resident) published on 20 November 2023
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Reply from George Joseph, Home Mananger at Hazelwood Care Home
Thank you so much for your wonderful review, your dad is a lovely man and it's a pleasure to have him here. I will pass your comments to the staff.
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Review from C H (Daughter of Resident) published on 2 November 2023
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Reply from George Jospeh, Home Mananger at Hazelwood Care Home
Thank you so much for your review. It's great to hear that your mum has settled so well and now regards us as home. I will pass your comments on to the staff.
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The Review Score of 9.9 (9.892) out of 10 for Hazelwood Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 25 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.892 for Hazelwood Care Home is calculated as follows: ( (265 Excellents x 5) + (32 Goods x 4) ) ÷ 297 Ratings = 4.892
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Hazelwood Care Home is based on 25 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 25 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 13 Aug 2019
Caring
Effective
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 04 Mar 2025
Offering residential, nursing and dementia care we welcome enquiries to our beautiful, purpose built luxury care home.
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Job Title: Home Manager
Joined: 2024
I’ve had the privilege of managing care homes for 25 years, overseeing a range of care types including residential, nursing, dementia, mental health, palliative, complex, and learning disabilities care.
It’s an honour to care for residents at Hazelwood and support both their families and my dedicated staff team. Before becoming a Home Manager, I worked in various roles supporting vulnerable people and families. I take great pride in ensuring our residents receive high-quality care. Continuous learning and teamwork are essential in our field, and we strive to work together to provide the best possible care for your loved ones.
I’m proud to lead the team at Hazelwood and grateful for the ongoing support from residents, families, and professionals. I look forward to the many great moments ahead.
Job Title: Deputy Manager
Joined: 2018
Anca has worked at Hazelwood as a Registered Nurse for just under 4 years and is now also our deputy manager. Anca has extensive experience, having worked for four years as a health care assistant looking after children with learning disabilities, as well as a health care assistant in the community and three years as a senior health care assistant in a residential home. Anca enjoys making a difference in her residents’ lives, helping and supporting them to ensure their needs are met, and seeing them smile.
Job Title: Registered Nurse
Joined: 2004
Hina has been a member of staff at Hazelwood for 18 years and has previously worked in hospitals and other care home. To Hina, Hazelwood feels at home and she does her job because she loves looking after elderly people. Hina misses her parents and so it feels good to do something for elderly people.
Job Title: Registered Nurse
Joined: 2021
Marlin has been a Registered Nurse at Hazelwood Care Home since 2021 having worked as a nurse in India for a year, as well as previously studying for a Master’s degree and working part-time as a care assistant in Ireland for 3 years. Marlin really enjoys interacting with the residents, ensuring they are well taken care of, and working with the great team of staff at Hazelwood.
Job Title: Registered Nurse
Joined: 2021
Nimmy joined the team in 2021 having previously worked as a trainee Nurse. She enjoys caring for the residents and getting to know them and likes the environment and team at Hazelwood Care Home.
Job Title: Senior Care Assistant
Joined: 2017
Alison has been a Senior Care Assistant with us at Hazelwood Care Home for over 5 years. Prior to her role here, Alison worked for the National Trust in their membership department. Alison chose to work in her current role as she wanted to be able to make a difference and enjoys spending time with the residents, ensuring their well-being, and being part of a well-managed team in a friendly and inviting atmosphere.
Job Title: Health Care Assistant
Joined: 2020
Megan is one of our Healthcare Assistants here at Hazelwood Care Home and has worked here for over 3 years. Megan enjoys making a difference in the residents’ lives, making them laugh, promoting happiness and well-being and speaking to the families and other external professionals to deliver the best care possible for our residents.
Job Title: Senior Healthcare Assistant
Joined: 2023
Veenu has worked with us as a Senior Healthcare assistant since March 2023, having previously worked in a hospital in India. She is a qualified medical Nurse in India and also has experience as a Dental Nurse and Administrator. Looking after our residents and seeing the big smiles on their faces is Veenu’s favourite part of her role here.
Job Title: Senior Healthcare Assistant
Joined: 2022
Baljeet joined us at Hazelwood Care Home in early 2022, having previously worked as a Registered General Nurse in India. Her favourite thing about her role is caring for the residents and making a difference in their lives.
Job Title: Care Assistant
Joined: 2021
Kafayat has worked at Hazelwood Care Home since 2021 and has been working in nursing homes for the elderly for the last 10 years. Kafayat has a real passion for taking care of people and is delighted to be in a role doing what she loves most. What Kafayat loves most about working at Hazelwood is the friendly management and staff and how clean and beautiful the home is.
Job Title: Care Assistant
Joined: 2019
Andrew has worked at Hazelwood Care Home as a Care Assistant for over 4 years and enjoys interacting with the residents and building relationships with them and their families.
Job Title: Care Assistant
Joined: 2022
Mercy previously worked at Rapid Care Limited. She loves working with the residents, listening to their stories and their unique personalities.
“I love dancing with them in the lounge and seeing their happy faces. The staff here are all very kind, unlike previous homes I have worked in. This is one of the best homes I have worked in, in terms of a conducive environment, generally my experience has been great”.
Job Title: Care Assistant
Joined: 2022
Saudat has previously worked in Nursing & Support and enjoys spending one-on-one time and ensuring the right personal care is received.
Job Title: Maintenance
Joined: 2012
Wilfredo has worked at Hazelwood for 9 years, previously working in Spain as a builder. When he first started working at Hazelwood, he was a Cleaner and Kitchen Assistant, however, when the role of Maintenance came up he felt it was perfect for him as he enjoys practical work and fixing things. Wilfredo is very happy in his job role as he is doing what he enjoys, t is very interesting, and every day is different. Wilfredo also likes working at Hazelwood as the Manager is supportive, and the staff is friendly.
Job Title: Activities Coordinator
Joined: 2022
Rebecca joined the team at Hazelwood Care Home in 2022 as our Activities Coordinator and has brought with her a wealth of experience having previously worked in a variety of roles including a Graphic Designer, Librarian, Yoga Teacher, and Pilates Teacher. What Rebecca loves most about her role is providing activities and experiences to residents that ensure they are happy and stimulated, and seeing their progress and joy on a daily basis.
Job Title: Activities Coordinator
Joined: 2023
Heidi joined the team here at Hazelwood Care Home in July 2023 having previously worked as an Activity Coordinator in other care homes. Heidi’s favourite part of her role is supporting the residents and seeing them enjoying games and activities and the smiles on their faces.
Job Title: Housekeeper
Joined: 2012
Before moving to the UK and working at Hazelwood, Roxana worked in Spain doing several cleaning jobs and factory work. She then started working at Hazelwood in 2012 as a Cleaning/Kitchen Assistant before working in the Laundry. Roxana really enjoys her work; the pace of work suits her as I like to keep busy and the staff and management are all friendly and the home is very welcoming.
Job Title: Cook
Joined: 2014
Laijesh has worked at Hazelwood for 7 ½ years and prior to this worked in factories and supermarkets. Laijesh started at Hazelwood in a domestic role, then as a kitchen assistant before progressing to the role of Cook. Laijesh likes his role as a Cook because he enjoys cooking and preparing food for people, and he likes Hazelwood because the staff is friendly and supportive.
Job Title: Cook
Joined: 2017
Anchasa has worked at Hazelwood for 4 years with previous experience in Domestic and Kitchen Assistant roles and now as a Cook. Anchasa enjoys working at Hazelwood because the team of staff is so friendly and caring, and her manager is very supportive. She also enjoys her role because she loves to be busy, help people and make a difference in their lives.
Job Title: Kitchen/Domestic Assitant
Joined: 2017
Indira joined our team in 2017 and prior to her role here, she worked in restaurant housekeeping for 8 years. Indira’s favourite part of her role is getting to know the residents and their families as well as working with her lovely colleagues.
Job Title: Domestic Assistant
Joined: 2021
Manisha has worked at Hazelwood Care Home since 2020 as our Domestic Assistant, having previously had similar job roles. Manisha enjoys her role as the care home is lovely and peaceful, management are supportive and the staff and residents are a pleasure to work with.
Job Title: Administrator
Joined: 2010
Jill is one of our administrators at Hazelwood Care Home and has worked with us for nearly 12 years. She enjoys having a varied workload and meeting new residents and their families, doing whatever she can to support them.
Job Title: Administrator
Joined: 2022
Claire has joined us at Hazelwood Care Home as our Administrator, having previously worked as a solicitor and more recently in a primary school as a kitchen assistant.
She loves coming in to work and enjoys her role working in admin and reception as she loves getting to meet new people and working with the friendly staff.
Job Title: Receptionist
Joined: 2024
Vanisha joined the Hazelwood team at the start of 2024. With a background in Admin and previous experience as a receptionist.
Vanisha is enjoying working with the friendly staff at the Hazelwood and how the home nurtures a stress-free environment and everyone really does their best to make sure the residents are well looked after.