Hazelwood Care Home

Brickfield Farm, Main Road, Longfield DA3 7PW

9.9 106 Reviews

Funding & Fees Guide for Hazelwood Care Home

Funding Types Accepted

Self funding (Private)

Local Authority with Top-Up

Local Authority

NHS Continuing Healthcare (CHC) Funding

Weekly Charges per Person

Self-Funded Residential Care from £1,750
Self-Funded Residential Dementia Care from £1,800
Self-Funded Nursing Care from £1,750
Self-Funded Nursing Dementia Care from £1,800

Hairdressing and Chiropody fees (excluded).

The above weekly charges are only a guideline, please get in touch with Hazelwood Care Home to find out the exact weekly charges for your requirements

For respite Care, 10% supplement to the above weekly charges, minimum 2 weeks stay.

The above information is correct as of April 2023 and subject to change.

(these prices are only a guideline, please contact Hazelwood Care Home to find out the exact price for your requirements)

Facilities

Bar/Café

Close to Local shops

Gardens

Lift

Near Public Transport

Own Furniture if required

Pet Friendly (or by arrangement)

Phone Point in own room

Residents Internet Access

Residents Kitchenette

Smoking not permitted

Television point in own room

Wheelchair Access

Order by:

Review from Clive L (Son of Resident) published on 3 December 2021
Submitted via Postal Card • Report

Overall Experience

25th of July 2019, I was informed by the hospital that I needed to put Mum in a nursing home, 2 sources independently recommended Hazelwood Care Home. that day I made contact with the managers assistant and was shown round. I was flying on Holiday on the 2nd of August, the manager was on leave until

Tuesday 30th, I was told he would probably assist Mum the next day. He came in one day early just to see his CQC results. This confirmed to me that the manager was dedicated and the home worked well. All the staff and the home has exceeded at all levels. I commend them and recommend them.

Reply from Jade Lansdell, Activities Coordinator at Hazelwood Care Home

Thank you ever so much Clive for this outstanding review

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Review from Ruth R (Niece of Resident) published on 18 August 2021
Submitted via Website • Report

Overall Experience

I cannot thank the staff at Hazelwood enough for their professionalism, friendliness and above all the outstanding care received. The communication with me regarding my relative is excellent and I have been given a lot of support too. I am continually impressed by the extremely high standard of care,

dignity and respect given to my relative by all of the staff. The home environment is perfect, with cleanliness and hygiene second to none. This is an extremely well-managed home and the manager is at the heart of the home, very easy to talk to, very supportive, and very, very caring.
I wish to thank everyone for their incredible work to provide a home for its residents of which they should be very proud.

Reply from Jade Lansdell, Activities Coordinator at Hazelwood Care Home

Thank you very much, Ruth, for the lovely review on Hazelwood. It's lovely to hear from our families!
Take care.

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Review from Sue E (Daughter of Resident) published on 14 July 2021
Submitted via Website • Report

Overall Experience

Dad moving into a nursing home was such a difficult time for all of us, the team at Hazelwood have worked so hard, with compassion and kindness to make sure that he has settled well and that we are included in his care. Dad has lived at Hazelwood for nearly a year now and the team have encouraged and

supported him to gain back some of his limited independence, he looks the most relaxed I have seen him in a long time.
We are always welcomed and Dad has remained well, during such a difficult time.
Thank you.

Reply from George Joseph, Registered Manager at Hazelwood Care Home

Thank you so much for your kind words, we really appreciate receiving your positive feedback and so pleased that you are happy with the care we are providing for your dad.

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Review from Simon M (Son of Resident) published on 16 June 2021
Submitted via Website • Report

Overall Experience

My father moving into Hazelwood in July 2020 was one of the best decisions we have made in relation to his care. All of the staff at Hazelwood are friendly, polite and always have a smile on their face. My dad spends a lot of time in the office with the care home manager or sat by the nurse's station

at weekends. They never make him, or us, feel that this is an inconvenience in any way. They keep us informed of dad's health or if he needs anything, but call at least once a month with an update and to check with us to see if we have any concerns. Their Covid precautions have been excellent and we have been able to visit regularly using the garden, a dedicated visitor room or his own room more recently. Whilst my dad now has Alzheimer's and isn't as sociable as he once was, the staff gently encourage him to participate in the regularly organised activities. The home is clean, well maintained and provides the safe environment we needed for dad. He, and us, are very happy. Thank you.

Reply from George Joseph, Registered Manager at Hazelwood Care Home

We really appreciate you taking the time to leave us a review and pleased to hear that you are happy with the care your dad is receiving at the Hazelwood Care Home. Thank you!

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Review from Tracie P (Daughter of Resident) published on 20 April 2021
Submitted via Website • Report

Overall Experience

My father had been a resident of Hazelwood for a little over two years. When I turned up without an appointment to view, I was shown around by the manager, greeted with a smile and a good morning by staff, and immediately knew it was the perfect place for my sometimes difficult Father who had one-sided

paralysis from a stroke and dementia. I fought hard with the local council to have my dad placed in Hazelwood, and I have never regretted that.
From the staff member in reception, the manager, and all the staff, I've received nothing but friendliness and professionalism when required. They treated my father exceptionally well, and they made me feel part of their family. Invitations to events and BBQ's were always extended.
When my father passed away, he was treated with dignity and respect. Many members of staff came by his room to say goodbye, and they took the time to make sure my brother and I were fed and supplied with tea while we sat with Dad.
I can highly recommend.

Reply from George Joseph, Registered Manager at Hazelwood Care Home

Thank you so much for taking your time in writing this review for us. It has been an absolute pleasure in getting to know you and being able to take care of dad for the last two years. Your feedback is very much appreciated hence I will share this with our team as the care provided at the Hazelwood is a team effort and they will be grateful for the feedback received. Your recommendation means a lot to us, we thank you for that.

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Review from Diana B (Daughter of Resident) published on 1 December 2020
Submitted via Postal Card • Report

Overall Experience

My mother, who has Alzheimer's, is extremely well cared for at Hazelwood, and I cannot recommend them highly enough. All the carers and nursing staff are kind, caring and professional and know and manage their clients very well. The manager and admin team are also excellent and have provided both practical

and emotional support to me which is much appreciated. The home is very well run and managed, and you feel that everything is focused on the clients and their needs.

Reply from George Joseph, Registered Manager at Hazelwood Care Home

Thank you for your review. I am very pleased to hear about your positive experience and appreciate your comments about Hazelwood Care Home and the staff. I will share your comments with my team.

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Review from P L (Daughter of Resident) published on 29 September 2020
Submitted via Postal Card • Report

Overall Experience

My mother has been a resident of Hazelwood Care Home since April (2020). The management and staff are absolutely superb; they are so kind and patient with Mum, I could not ask for more. The building and gardens are well maintained, and the hair salon is a great boost for Mum. The events are excellent;

the residents have been enjoying BBQ's in the sun. The staff are helpful, compassionate and considerate. Mum is content with her own possessions around her to make her feel at home. I am happy my lovely mum is at Hazelwood.

Reply from George Joseph, Registered Manager at Hazelwood Care Home

Thank you for taking time to give us a feedback. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Thank you for trusting us with your mother's care.

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Review from Janet H (Stepdaughter of Resident) published on 29 September 2020
Submitted via Postal Card • Report

Overall Experience

My stepmother was very distraught when admitted to Hazelwood. Within three days, they had managed to calm her down completely - something rehab hadn't managed to do in seven weeks. I am extremely happy that she is now in a safe place and it is obvious from our meeting with the manager recently, that

he is totally on top of the covid19 situation or knows my stepmother's little foibles. It would appear that she will have a stimulating and anxiety-free life while she is in their care.

Reply from George Joseph, Registered Manager at Hazelwood Care Home

Thank you for your review. I am pleased to hear about your positive experience and appreciate your comments on Hazelwood Care Home and will share your comments with our team members.

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Review from M H (Cousin of Resident) published on 29 September 2020
Submitted via Postal Card • Report

Overall Experience

I have been more than happy with the care received after being admitted from the hospital in April 2020. The home has contacted me frequently during the time spent here, keeping me updated with the progression of illness and changes in medication. The staff are all friendly and helpful. The rooms and

communal area are beautifully kept.

Reply from George Joseph, Registered Manager at Hazelwood Care Home

Thank you very much for your kind feedback. It is much appreciated.

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Review from Lynne A (Daughter of Resident) published on 17 September 2020
Submitted via Website • Report

Overall Experience

My mother has been at Hazelwood Care Home for 4 months. Most of this time has involved the Covid19 lockdown. My visits have therefore been more limited than under normal circumstances. When I have been able to visit I have been very pleased with what I have seen. Mum is safe and very well cared for.

All of the staff are very friendly and helpful. I have been kept well informed about Mum's health and care despite the early restrictions. Visiting re-commenced as soon as it was safely possible to do so and a good vigilance has been maintained throughout. I am very happy that Mum has been able to move there once living safely at home was no longer viable. I am currently unable to comment on the activities as they have been suspended in the main due to Covid and also my mother prefers to stay in her room. I would certainly recommend Hazelwood to anybody looking for residential care.

Reply from George Joseph, Registered Manager at Hazelwood Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about Hazelwood Care Home and will share your comments with our team.

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Review from Bonita M (Daughter of Resident) published on 6 August 2020
Submitted via Website • Report

Overall Experience

We struggled to put our mum in a home but we shouldn't have worried, she was in Hazelwood for 7 weeks until she passed away. The staff are amazing and nothing is to much trouble, they genuinely care about the residents and their families. We would like to thank them for making our mum's last few months

comfortable and for reassuring her when she was scared and for the high standard of nursing care and kindness that she received. We would also like to thank Hazelwood's manager for his professional and approachable manner in which he runs Hazelwood. We will never forget his kindness to our mum and us as a family.

Reply from George Joseph, Registered Manager at Hazelwood Care Home

Thank you for taking the time to leave such kind comments. I'm really pleased that you and your mum had a positive experience with our home. I will share your comments with our team.

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Review from A R (Husband of Resident) published on 30 June 2020
Submitted via Postal Card • Report

Overall Experience

Staff have all been very courteous and helpful. The home is always clean. The staff are very caring, and my wife is well looked after. Always been understanding and helpful with PPE for me given the current covid situation. When I phone, they are always cheerful and happy to speak to me, give me information

about my wife, particularly during the lockdown period.

Reply from Richard Maddison, Regional Manager at Hazelwood Care Home

Thank you for taking the time to do this review. It is good to hear that during this pandemic your wife is being well cared for. I will pass on your thanks to the staff at Hazelwood.

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Review from T R (Son of Resident) published on 25 March 2020
Submitted via Postal Card • Report

Overall Experience

The care my mother received at Hazelwood was exemplary, althoug she was only with you for 5 days, the care she received was faultless. The staff were so nice and understanding. Thank you.

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Review from Christine R (Daughter of Resident) published on 24 March 2020
Submitted via Website • Report

Overall Experience

My dear mother sadly passed away recently, after being a resident of Hazelwood Care Home for five months, and I cannot speak highly enough of the excellent care and wonderful, caring staff who looked after my mother and helped our family at this difficult time.

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Review from Mary H (Wife of Resident) published on 16 March 2020
Submitted via Website • Report

Overall Experience

The manager at Hazelwood goes above and beyond to ensure that the residents have the best possible experience. He is always available to relatives to discuss care plans and outcomes. The staff, without exception, gave excellent care to my husband in the seven months he was a resident. Nothing was ever

too much trouble - they responded to every request immediately and cheerfully. He was always treated with dignity and respect.

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Review from Pamela H (Sister of Resident) published on 25 February 2020
Submitted via Postal Card • Report

Overall Experience

All my family take it in turns to visit my sister. We are very pleased to go there, we could not speak too highly of all aspects. We only could not rate activities as we have not taken any part in them yet. I was so pleased to see my sister looking at animal books and bird books with a member of staff.

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Review from K B (Daughter of Resident) published on 25 February 2020
Submitted via Postal Card • Report

Overall Experience

My mum was only in the home for 6 days she was fast-tracked out of hospital for end of life care. I am extremely pleased that I found this home and she spent her last few days here. It was just a shame that she wasn't here for longer as she would have completely loved it. The caring staff and the activities

they provide as she was a peoples person. It was more like a 5-star hotel than a care home

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Review from Sally M (Daughter of Resident) published on 13 February 2020
Submitted via Website • Report

Overall Experience

My dad was a resident here for just over a week before he sadly passed away. The care that he received during his short stay was exemplary. From my first visit to my last, I was impressed with everything about this home, especially the staff and would definitely recommend.

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Review from L S (Daughter-in-law of Resident) published on 10 February 2020
Submitted via Postal Card • Report

Overall Experience

My father-in-law has been a resident at Hazelwood since the end of 2018. Throughout his time there, he has received outstanding care. The staff have been friendly, kind, caring and extremely attentive. He has always been clean, shaven and dressed in clean clothes. His room hs always been clean, and

meals have been of an excellent standard, so much so, I truly believe his care prolonged his life. The manager has always been accessible, and I cannot thank everyone enough for your professionalism.

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Review from L C (Daughter of Resident) published on 29 January 2020
Submitted via Postal Card • Report

Overall Experience

Hazelwood is a lovely care home where everyone is treated as "family". The care by the staff is excellent, and nothing is ever too much trouble for them. The food is excellent too, just like homemade, with plenty of choices. We were very lucky that Dad was able to live there, and I recommend "Hazelwood"

to others.

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Meet the Team (24)

Allison Pettican

Job Title: Home Manager

Joined: 2024

I’ve had the privilege of managing care homes for 25 years, overseeing a range of care types including residential, nursing, dementia, mental health, palliative, complex, and learning disabilities care.

It’s an honour to care for residents at Hazelwood and support both their families and my dedicated staff team. Before becoming a Home Manager, I worked in various roles supporting vulnerable people and families. I take great pride in ensuring our residents receive high-quality care. Continuous learning and teamwork are essential in our field, and we strive to work together to provide the best possible care for your loved ones.

I’m proud to lead the team at Hazelwood and grateful for the ongoing support from residents, families, and professionals. I look forward to the many great moments ahead.

Anca Serban

Job Title: Deputy Manager

Joined: 2018

Anca has worked at Hazelwood as a Registered Nurse for just under 4 years and is now also our deputy manager. Anca has extensive experience, having worked for four years as a health care assistant looking after children with learning disabilities, as well as a health care assistant in the community and three years as a senior health care assistant in a residential home. Anca enjoys making a difference in her residents’ lives, helping and supporting them to ensure their needs are met, and seeing them smile.

Hina Patel

Job Title: Registered Nurse

Joined: 2004

Hina has been a member of staff at Hazelwood for 18 years and has previously worked in hospitals and other care home. To Hina, Hazelwood feels at home and she does her job because she loves looking after elderly people. Hina misses her parents and so it feels good to do something for elderly people.

Marlin Kurian

Job Title: Registered Nurse

Joined: 2021

Marlin has been a Registered Nurse at Hazelwood Care Home since 2021 having worked as a nurse in India for a year, as well as previously studying for a Master’s degree and working part-time as a care assistant in Ireland for 3 years. Marlin really enjoys interacting with the residents, ensuring they are well taken care of, and working with the great team of staff at Hazelwood.

Nimmy John

Job Title: Registered Nurse

Joined: 2021

Nimmy joined the team in 2021 having previously worked as a trainee Nurse. She enjoys caring for the residents and getting to know them and likes the environment and team at Hazelwood Care Home.

Alison Ribbens

Job Title: Senior Care Assistant

Joined: 2017

Alison has been a Senior Care Assistant with us at Hazelwood Care Home for over 5 years. Prior to her role here, Alison worked for the National Trust in their membership department. Alison chose to work in her current role as she wanted to be able to make a difference and enjoys spending time with the residents, ensuring their well-being, and being part of a well-managed team in a friendly and inviting atmosphere.

Megan Jones

Job Title: Health Care Assistant

Joined: 2020

Megan is one of our Healthcare Assistants here at Hazelwood Care Home and has worked here for over 3 years. Megan enjoys making a difference in the residents’ lives, making them laugh, promoting happiness and well-being and speaking to the families and other external professionals to deliver the best care possible for our residents.

Veenu Photay

Job Title: Senior Healthcare Assistant

Joined: 2023

Veenu has worked with us as a Senior Healthcare assistant since March 2023, having previously worked in a hospital in India. She is a qualified medical Nurse in India and also has experience as a Dental Nurse and Administrator. Looking after our residents and seeing the big smiles on their faces is Veenu’s favourite part of her role here.

Baljeet Sungheda

Job Title: Senior Healthcare Assistant

Joined: 2022

Baljeet joined us at Hazelwood Care Home in early 2022, having previously worked as a Registered General Nurse in India. Her favourite thing about her role is caring for the residents and making a difference in their lives.

Kafayat Oyunega

Job Title: Care Assistant

Joined: 2021

Kafayat has worked at Hazelwood Care Home since 2021 and has been working in nursing homes for the elderly for the last 10 years. Kafayat has a real passion for taking care of people and is delighted to be in a role doing what she loves most. What Kafayat loves most about working at Hazelwood is the friendly management and staff and how clean and beautiful the home is.

Andy Marshall

Job Title: Care Assistant

Joined: 2019

Andrew has worked at Hazelwood Care Home as a Care Assistant for over 4 years and enjoys interacting with the residents and building relationships with them and their families.

Mercy Edet

Job Title: Care Assistant

Joined: 2022

Mercy previously worked at Rapid Care Limited. She loves working with the residents, listening to their stories and their unique personalities.

“I love dancing with them in the lounge and seeing their happy faces. The staff here are all very kind, unlike previous homes I have worked in. This is one of the best homes I have worked in, in terms of a conducive environment, generally my experience has been great”.

Saudat Awoniran-Oduntan

Job Title: Care Assistant

Joined: 2022

Saudat has previously worked in Nursing & Support and enjoys spending one-on-one time and ensuring the right personal care is received.

Wilfredo Carbajal

Job Title: Maintenance

Joined: 2012

Wilfredo has worked at Hazelwood for 9 years, previously working in Spain as a builder. When he first started working at Hazelwood, he was a Cleaner and Kitchen Assistant, however, when the role of Maintenance came up he felt it was perfect for him as he enjoys practical work and fixing things. Wilfredo is very happy in his job role as he is doing what he enjoys, t is very interesting, and every day is different. Wilfredo also likes working at Hazelwood as the Manager is supportive, and the staff is friendly.

Rebecca Hyat

Job Title: Activities Coordinator

Joined: 2022

Rebecca joined the team at Hazelwood Care Home in 2022 as our Activities Coordinator and has brought with her a wealth of experience having previously worked in a variety of roles including a Graphic Designer, Librarian, Yoga Teacher, and Pilates Teacher. What Rebecca loves most about her role is providing activities and experiences to residents that ensure they are happy and stimulated, and seeing their progress and joy on a daily basis.

Heidi Malham

Job Title: Activities Coordinator

Joined: 2023

Heidi joined the team here at Hazelwood Care Home in July 2023 having previously worked as an Activity Coordinator in other care homes. Heidi’s favourite part of her role is supporting the residents and seeing them enjoying games and activities and the smiles on their faces.

Roxana Zapata

Job Title: Housekeeper

Joined: 2012

Before moving to the UK and working at Hazelwood, Roxana worked in Spain doing several cleaning jobs and factory work. She then started working at Hazelwood in 2012 as a Cleaning/Kitchen Assistant before working in the Laundry. Roxana really enjoys her work; the pace of work suits her as I like to keep busy and the staff and management are all friendly and the home is very welcoming.

Laijesh Bhaskaran

Job Title: Cook

Joined: 2014

Laijesh has worked at Hazelwood for 7 ½ years and prior to this worked in factories and supermarkets. Laijesh started at Hazelwood in a domestic role, then as a kitchen assistant before progressing to the role of Cook. Laijesh likes his role as a Cook because he enjoys cooking and preparing food for people, and he likes Hazelwood because the staff is friendly and supportive.

Anchasa Smith

Job Title: Cook

Joined: 2017

Anchasa has worked at Hazelwood for 4 years with previous experience in Domestic and Kitchen Assistant roles and now as a Cook. Anchasa enjoys working at Hazelwood because the team of staff is so friendly and caring, and her manager is very supportive. She also enjoys her role because she loves to be busy, help people and make a difference in their lives.

Indira Parameswaran

Job Title: Kitchen/Domestic Assitant

Joined: 2017

Indira joined our team in 2017 and prior to her role here, she worked in restaurant housekeeping for 8 years. Indira’s favourite part of her role is getting to know the residents and their families as well as working with her lovely colleagues.

Manisha Patel

Job Title: Domestic Assistant

Joined: 2021

Manisha has worked at Hazelwood Care Home since 2020 as our Domestic Assistant, having previously had similar job roles. Manisha enjoys her role as the care home is lovely and peaceful, management are supportive and the staff and residents are a pleasure to work with.

Jill Dibley

Job Title: Administrator

Joined: 2010

Jill is one of our administrators at Hazelwood Care Home and has worked with us for nearly 12 years. She enjoys having a varied workload and meeting new residents and their families, doing whatever she can to support them.

Claire Markham

Job Title: Administrator

Joined: 2022

Claire has joined us at Hazelwood Care Home as our Administrator, having previously worked as a solicitor and more recently in a primary school as a kitchen assistant.

She loves coming in to work and enjoys her role working in admin and reception as she loves getting to meet new people and working with the friendly staff.

Vanisha Salhotra

Job Title: Receptionist

Joined: 2024

Vanisha joined the Hazelwood team at the start of 2024. With a background in Admin and previous experience as a receptionist.

Vanisha is enjoying working with the friendly staff at the Hazelwood and how the home nurtures a stress-free environment and everyone really does their best to make sure the residents are well looked after.

Hazelwood Care Home

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Good to Know

Funding & Fees Guide for Hazelwood Care Home

Facilities