Hazelwood Care Home

Brickfield Farm, Main Road, Longfield DA3 7PW

9.9 106 Reviews

Funding & Fees Guide for Hazelwood Care Home

Funding Types Accepted

Self funding (Private)

Local Authority with Top-Up

Local Authority

NHS Continuing Healthcare (CHC) Funding

Weekly Charges per Person

Self-Funded Residential Care from £1,750
Self-Funded Residential Dementia Care from £1,800
Self-Funded Nursing Care from £1,750
Self-Funded Nursing Dementia Care from £1,800

Hairdressing and Chiropody fees (excluded).

The above weekly charges are only a guideline, please get in touch with Hazelwood Care Home to find out the exact weekly charges for your requirements

For respite Care, 10% supplement to the above weekly charges, minimum 2 weeks stay.

The above information is correct as of April 2023 and subject to change.

(these prices are only a guideline, please contact Hazelwood Care Home to find out the exact price for your requirements)

Facilities

Bar/Café

Close to Local shops

Gardens

Lift

Near Public Transport

Own Furniture if required

Pet Friendly (or by arrangement)

Phone Point in own room

Residents Internet Access

Residents Kitchenette

Smoking not permitted

Television point in own room

Wheelchair Access

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Review from M C (Granddaughter of Resident) published on 28 January 2020
Submitted via Postal Card • Report

Overall Experience

My grandad has been at Hazelwood Care Home for 15 months, until recently, sadly passing on. Since his arrival until current, all the staff have been fantastic and the level of care is exemplary. They treat the "home" like a real home and ensure that the residents are always comforted and having an enjoyable

time during this stage of their lives. By far the best care home, I have ever visited.

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Review from Nick S (Son of Resident) published on 27 January 2020
Submitted via Website • Report

Overall Experience

Dad went to Hazelwood in December 2018, he wasn’t in the best of health due to his dementia. After a couple of weeks at the home, he picked up a lot and even started to put on weight. He was always clean, tidy and shaved. His room was always clean.
The staff are the best I have experienced, they interacted

with Dad brilliantly and they were always talking to him and involving him in things they were doing.

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Review from Sue B (Daughter of Resident) published on 18 November 2019
Submitted via Website • Report

Overall Experience

My mum has been at Hazelwood nursing home for nine months. After a surprising short settling in period, and despite being in late stages of dementia, mum is treated with dignity and very happy, this is due to the staff from management to cleaners talking, laughing and making her feel safe which is most

important.
There are many important aspects to consider when choosing a nursing home, but the most important aspect is caring management and staff, who make sure the welfare and happiness of the residents are demonstrated, not just by nice words, but by caring actions which they show every day by the attention the residents receive at all times.
This is a homely nursing home, always clean with excellent facilities from Security, value for money, rooms, food, entertainment and the excellent care the staff offer to meet the individual needs of each resident.
I would have no hesitation in recommending this nursing home to others, as the overall standard of this home is excellent.

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Review from Neville R (Husband of Resident) published on 7 November 2019
Submitted via Website • Report

Overall Experience

My wife was well looked after in all aspects of her care with dignity and love. Sadly she passed away in October and was looked after so well right up to the end. I highly recommend this care home as they really do care about the residents in their home.

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Review from Debbie P (Daughter of Resident) published on 7 November 2019
Submitted via Website • Report

Overall Experience

Mum was a resident of Hazelwood from November 2018 and sadly mum passed away in October 2019. During the time mum was at Hazelwood, we could not have been happier with her care. The staff there were amazing, so caring, professional and kind at all times. As mum's health deteriorated, all her extra needs

were met perfectly and we could go home after visiting her with the peace of mind that she would be looked after exceptionally well. During mum's last few days, she was cared for with so much compassion from all the staff and manager and that really helped us at this sad time.
I highly recommend this care home, it actually does care for its residents and nothing is too much trouble.

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Review from Cynthia P (Daughter of Resident) published on 9 July 2019
Submitted via Website • Report

Overall Experience

My mum has been in Hazelwood Nursing Home since the 4th of March. Myself and family are very very pleased with her care, we couldn't have picked a better one. The staff and management are on the ball at all times, any issues are dealt with ASAP. We have had 2 very small issues, the manager sorted them

out with a very quick response. All the staff are lovely, very friendly, nothing is too much for them.

We would like to thank all the staff and management for all the support you have given us and our mum in the last 4 months. Thank you.

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Review from Roger J (Husband of Resident) published on 3 July 2019
Submitted via Website • Report

Overall Experience

My wife was in Hazelwood for 2 years during which she received outstanding, consistent care throughout. The staff were always aware of her needs and supportive to me. The home has been refurbished to a high standard recently. The Manager demands and obtains high standards from his carers in a calm and

approachable manner. The residents are encouraged to participate in communal activities by 3 enthusiastic activity carers. I was able to leave after a visit knowing she was in kind hands in a secure environment.

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Review from Stephen F (Son-in-law of Resident) published on 27 June 2019
Submitted via Website • Report

Overall Experience

My father in law was admitted to Hazelwood on the 21st of May. The care he has received was outstanding. At the time of admission, he had two pressure sores which have healed up, I cannot recommend this care home enough, staff are very polite and helpful.

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Review from Darshan B (Wife of Resident) published on 18 April 2019
Submitted via Website • Report

Overall Experience

My husband was recently in for 2 weeks respite care so I could have a break.
I was very pleased with the senior and junior staff in welcoming me and my husband, they were very helpful.
The room was very nice and clean. The staff placed all my husbands belonging neatly in the cupboard.
On a visit,

my husband was in clean clothes and showered daily
Whilst being away other members of my family visited my husband and were very impressed with the care and the friendly staff who always welcome them.
I recommend the home to have a good standard in caring and cleanliness.
Will be placing for future respite care for my husband in the home.

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Review from Christine P (Daughter of Resident) published on 3 April 2019
Submitted via Website • Report

Overall Experience

My observations of this care home are that the management and staff are professional and caring in their work. Staff are always well presented and helpful, and the management is very approachable for any concerns you may have.

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Review from Alan M (Son of Resident) published on 26 March 2019
Submitted via Website • Report

Overall Experience

Although early days yet (it was the beginning of March when our relative was moved into Hazelwood), we are extremely pleased with the care and attention shown by all staff and personnel at the home. We looked at several nursing homes before deciding on Hazelwood and believe we have chosen the right

one. All staff from the Manager through the carers, nurses, laundry, admin, activities coordinators, kitchen staff, cleaners - everyone, right down to the maintenance personnel are so lovely and friendly - we are welcomed whenever we visit. The care received by the residents (as witnessed by us) is second to none and the facilities are excellent. The home's communication with us is very good and we feel relaxed about leaving our family member there at the end of our visits.

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Review from Simon G (Nephew of Resident) published on 14 March 2019
Submitted via Website • Report

Overall Experience

My uncle has been in Hazelwood since mid January. He seems happy there and I have been generally impressed.
From my uncles perspective, he gets personal care from friendly staff who seem to engage in a professional yet friendly manner. The home is kept smart with comfortable ensuite rooms. From what

I have seen of the food, it appears appetising and I know my uncle often has seconds!. The communal facilities are excellent with a cinema room as well as quieter lounges where residents can interact if they wish. Visiting times are flexible and visitors are made to feel welcome. In fact, it's not so much visiting my uncle in a home, it's visiting him in his home.
Finally, I would add that putting a relative in care is a new experience for me, the manager has been extremely helpful in explaining procedures, not only with the home but also those involving local authorities.

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Review from Neal P (Son of Resident) published on 6 March 2019
Submitted via Website • Report

Overall Experience

My father has been at Hazelwood for three months and this is my first experience of a residential nursing home. From the first day, the staff and management have done everything they can to see he is settled and content. Moving my father into Hazelwood was traumatic for my mother and every staff member

has worked to ensure that she is reassured and happy with his care. Suffering from dementia and totally immobile has meant at times my father's behaviour has been challenging but he has been treated with kindness, reassurance and patience at all times. Staff take time to sit and chat to him whenever he needs that extra bit of care. The facilities at Hazelwood are excellent and friends and family are encouraged to visit at any time which is good for both my mother and father. The medical care provided by the staff and liaison with the local GP is exemplary and the true measure of Hazelwood is that every member of my family leaves after a visit knowing my father is in the best of hands.

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Review from Granville D (Son of Resident) published on 19 February 2019
Submitted via Website • Report

Overall Experience

The best care home, by a long way, that my mother has been in, and she has been in 11 over the years. At Hazelwood, they actually care for the residents as individuals and the nurses and carers cope compassionately and competently with some difficult and challenging behaviour from residents, my mother

in particular. Hazelwood is what other homes claim to be in their brochures, but sadly aren't when it comes to delivery. I have never had a moment of concern with Hazelwood's care for my mother. In my experience, you can't find better.

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Review from Diane W (Daughter of Resident) published on 7 December 2018
Submitted via Postal Card • Report

Overall Experience

My mother has been a resident of Hazelwood for five and a half years. I have always found the staff to be caring and helpful. Despite my mother's dementia, she settled in quickly, unlike previous homes where she became upset and distressed.
The recent renovations have created a much improved environment

which I am sure is appreciated by many of the residents.

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Review from Jean P (Wife of Resident) published on 23 November 2018
Submitted via Postal Card • Report

Overall Experience

I have found the staff at this home excellent, very caring always ready to help the residents and family. They are very approachable and treat the residents with dignity and extreme kindness.
The facilities are excellent and the food first class. The manager knows all the residents by name and visits

them every morning and if he feels they need something it is done instantly.

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Review from Sue (Daughter of Resident) published on 7 September 2018
Submitted via Website • Report

Overall Experience

We are very satisfied with the complete care our mother received during her 18 months at Hazelwood. Mum sadly passed away this August after getting an infection which needed hospital care where she passed away. As a family, we wanted to express our gratitude for the excellent care she received and for

the level of understanding and concern we received from the staff and management alike. As other reviews quote, no one is too busy to pop their head in and say hello and talk to us and mum. We always receive a nice welcome and a cup of tea. This has been a source of great comfort for us as a family as it is not an easy decision to leave a loved one in the care of others unless you are completely satisfied with the service. We wish the home all the best for its future and the new refurbishments which are so exciting for the residents. Thank you once again.

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Review from B B (Daughter of Resident) published on 8 August 2018
Submitted via Postal Card • Report

Overall Experience

Very kind, very caring, very professional, very dedicated members of staff.
My dad was only at home for a week but we have no complaints about his care. They were all very all very understanding to us.

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Review from S C (Daughter of Resident) published on 19 June 2018
Submitted via Postal Card • Report

Overall Experience

I am very pleased with the care my mum is receiving at Hazelwood Nursing Home. All the staff are very caring and very attentive and go out of their way to chat, cuddle and comfort Mum, especially if she gets distressed.
The food is very good and varied and extra food is always made available if Mum

requires it. Her personal hygiene is very well cared for. The home generally has a very good atmosphere for residents and relatives visiting who are always made very welcome and I would, and have, recommended the home to other people.

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Review from Kate P (Daughter of Resident) published on 11 June 2018
Submitted via Postal Card • Report

Overall Experience

Friendly staff who always listen to you. All staff, cleaners, nurses, chef, management involved with residents - all care and are very kind. Staff are professional but warm. Communication is clear and they keep you well informed. You always feel welcome. They were supportive and kind when mum died.

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Meet the Team (24)

Allison Pettican

Job Title: Home Manager

Joined: 2024

I’ve had the privilege of managing care homes for 25 years, overseeing a range of care types including residential, nursing, dementia, mental health, palliative, complex, and learning disabilities care.

It’s an honour to care for residents at Hazelwood and support both their families and my dedicated staff team. Before becoming a Home Manager, I worked in various roles supporting vulnerable people and families. I take great pride in ensuring our residents receive high-quality care. Continuous learning and teamwork are essential in our field, and we strive to work together to provide the best possible care for your loved ones.

I’m proud to lead the team at Hazelwood and grateful for the ongoing support from residents, families, and professionals. I look forward to the many great moments ahead.

Anca Serban

Job Title: Deputy Manager

Joined: 2018

Anca has worked at Hazelwood as a Registered Nurse for just under 4 years and is now also our deputy manager. Anca has extensive experience, having worked for four years as a health care assistant looking after children with learning disabilities, as well as a health care assistant in the community and three years as a senior health care assistant in a residential home. Anca enjoys making a difference in her residents’ lives, helping and supporting them to ensure their needs are met, and seeing them smile.

Hina Patel

Job Title: Registered Nurse

Joined: 2004

Hina has been a member of staff at Hazelwood for 18 years and has previously worked in hospitals and other care home. To Hina, Hazelwood feels at home and she does her job because she loves looking after elderly people. Hina misses her parents and so it feels good to do something for elderly people.

Marlin Kurian

Job Title: Registered Nurse

Joined: 2021

Marlin has been a Registered Nurse at Hazelwood Care Home since 2021 having worked as a nurse in India for a year, as well as previously studying for a Master’s degree and working part-time as a care assistant in Ireland for 3 years. Marlin really enjoys interacting with the residents, ensuring they are well taken care of, and working with the great team of staff at Hazelwood.

Nimmy John

Job Title: Registered Nurse

Joined: 2021

Nimmy joined the team in 2021 having previously worked as a trainee Nurse. She enjoys caring for the residents and getting to know them and likes the environment and team at Hazelwood Care Home.

Alison Ribbens

Job Title: Senior Care Assistant

Joined: 2017

Alison has been a Senior Care Assistant with us at Hazelwood Care Home for over 5 years. Prior to her role here, Alison worked for the National Trust in their membership department. Alison chose to work in her current role as she wanted to be able to make a difference and enjoys spending time with the residents, ensuring their well-being, and being part of a well-managed team in a friendly and inviting atmosphere.

Megan Jones

Job Title: Health Care Assistant

Joined: 2020

Megan is one of our Healthcare Assistants here at Hazelwood Care Home and has worked here for over 3 years. Megan enjoys making a difference in the residents’ lives, making them laugh, promoting happiness and well-being and speaking to the families and other external professionals to deliver the best care possible for our residents.

Veenu Photay

Job Title: Senior Healthcare Assistant

Joined: 2023

Veenu has worked with us as a Senior Healthcare assistant since March 2023, having previously worked in a hospital in India. She is a qualified medical Nurse in India and also has experience as a Dental Nurse and Administrator. Looking after our residents and seeing the big smiles on their faces is Veenu’s favourite part of her role here.

Baljeet Sungheda

Job Title: Senior Healthcare Assistant

Joined: 2022

Baljeet joined us at Hazelwood Care Home in early 2022, having previously worked as a Registered General Nurse in India. Her favourite thing about her role is caring for the residents and making a difference in their lives.

Kafayat Oyunega

Job Title: Care Assistant

Joined: 2021

Kafayat has worked at Hazelwood Care Home since 2021 and has been working in nursing homes for the elderly for the last 10 years. Kafayat has a real passion for taking care of people and is delighted to be in a role doing what she loves most. What Kafayat loves most about working at Hazelwood is the friendly management and staff and how clean and beautiful the home is.

Andy Marshall

Job Title: Care Assistant

Joined: 2019

Andrew has worked at Hazelwood Care Home as a Care Assistant for over 4 years and enjoys interacting with the residents and building relationships with them and their families.

Mercy Edet

Job Title: Care Assistant

Joined: 2022

Mercy previously worked at Rapid Care Limited. She loves working with the residents, listening to their stories and their unique personalities.

“I love dancing with them in the lounge and seeing their happy faces. The staff here are all very kind, unlike previous homes I have worked in. This is one of the best homes I have worked in, in terms of a conducive environment, generally my experience has been great”.

Saudat Awoniran-Oduntan

Job Title: Care Assistant

Joined: 2022

Saudat has previously worked in Nursing & Support and enjoys spending one-on-one time and ensuring the right personal care is received.

Wilfredo Carbajal

Job Title: Maintenance

Joined: 2012

Wilfredo has worked at Hazelwood for 9 years, previously working in Spain as a builder. When he first started working at Hazelwood, he was a Cleaner and Kitchen Assistant, however, when the role of Maintenance came up he felt it was perfect for him as he enjoys practical work and fixing things. Wilfredo is very happy in his job role as he is doing what he enjoys, t is very interesting, and every day is different. Wilfredo also likes working at Hazelwood as the Manager is supportive, and the staff is friendly.

Rebecca Hyat

Job Title: Activities Coordinator

Joined: 2022

Rebecca joined the team at Hazelwood Care Home in 2022 as our Activities Coordinator and has brought with her a wealth of experience having previously worked in a variety of roles including a Graphic Designer, Librarian, Yoga Teacher, and Pilates Teacher. What Rebecca loves most about her role is providing activities and experiences to residents that ensure they are happy and stimulated, and seeing their progress and joy on a daily basis.

Heidi Malham

Job Title: Activities Coordinator

Joined: 2023

Heidi joined the team here at Hazelwood Care Home in July 2023 having previously worked as an Activity Coordinator in other care homes. Heidi’s favourite part of her role is supporting the residents and seeing them enjoying games and activities and the smiles on their faces.

Roxana Zapata

Job Title: Housekeeper

Joined: 2012

Before moving to the UK and working at Hazelwood, Roxana worked in Spain doing several cleaning jobs and factory work. She then started working at Hazelwood in 2012 as a Cleaning/Kitchen Assistant before working in the Laundry. Roxana really enjoys her work; the pace of work suits her as I like to keep busy and the staff and management are all friendly and the home is very welcoming.

Laijesh Bhaskaran

Job Title: Cook

Joined: 2014

Laijesh has worked at Hazelwood for 7 ½ years and prior to this worked in factories and supermarkets. Laijesh started at Hazelwood in a domestic role, then as a kitchen assistant before progressing to the role of Cook. Laijesh likes his role as a Cook because he enjoys cooking and preparing food for people, and he likes Hazelwood because the staff is friendly and supportive.

Anchasa Smith

Job Title: Cook

Joined: 2017

Anchasa has worked at Hazelwood for 4 years with previous experience in Domestic and Kitchen Assistant roles and now as a Cook. Anchasa enjoys working at Hazelwood because the team of staff is so friendly and caring, and her manager is very supportive. She also enjoys her role because she loves to be busy, help people and make a difference in their lives.

Indira Parameswaran

Job Title: Kitchen/Domestic Assitant

Joined: 2017

Indira joined our team in 2017 and prior to her role here, she worked in restaurant housekeeping for 8 years. Indira’s favourite part of her role is getting to know the residents and their families as well as working with her lovely colleagues.

Manisha Patel

Job Title: Domestic Assistant

Joined: 2021

Manisha has worked at Hazelwood Care Home since 2020 as our Domestic Assistant, having previously had similar job roles. Manisha enjoys her role as the care home is lovely and peaceful, management are supportive and the staff and residents are a pleasure to work with.

Jill Dibley

Job Title: Administrator

Joined: 2010

Jill is one of our administrators at Hazelwood Care Home and has worked with us for nearly 12 years. She enjoys having a varied workload and meeting new residents and their families, doing whatever she can to support them.

Claire Markham

Job Title: Administrator

Joined: 2022

Claire has joined us at Hazelwood Care Home as our Administrator, having previously worked as a solicitor and more recently in a primary school as a kitchen assistant.

She loves coming in to work and enjoys her role working in admin and reception as she loves getting to meet new people and working with the friendly staff.

Vanisha Salhotra

Job Title: Receptionist

Joined: 2024

Vanisha joined the Hazelwood team at the start of 2024. With a background in Admin and previous experience as a receptionist.

Vanisha is enjoying working with the friendly staff at the Hazelwood and how the home nurtures a stress-free environment and everyone really does their best to make sure the residents are well looked after.

Hazelwood Care Home

Care Provided by Hazelwood Care Home

Good to Know

Funding & Fees Guide for Hazelwood Care Home

Facilities