Hazelwood Care Home is a beautifully clean, well led care home. The food looks fresh and delicious
D M (Daughter of Resident)
I am always reassured by the care my husband receives at Hazelwood Care Home
Susan B (Wife of Resident)
Hazlewood is an amazing place. Every person I met breathed and incarnated the word care
Corinne M (Daughter of Resident)
Hairdressing and Chiropody fees (excluded).
The above weekly charges are only a guideline, please get in touch with Hazelwood Care Home to find out the exact weekly charges for your requirements
For respite Care, 10% supplement to the above weekly charges, minimum 2 weeks stay.
The above information is correct as of April 2023 and subject to change.
Please note residents meal times are between 12pm-1.30pm and 4.30pm to 5.30pm
On-site car park available
Hazelwood Care Home has a Review Score of 9.9 (9.892) out of 10, based on 25 reviews in the last 2 years. Over all time Hazelwood Care Home has 106 reviews.
Review from Anita B (Daughter of Resident) published on 6 June 2018
Submitted via Website •
Report
Overall Experience
4.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sheila O (Wife of Resident) published on 18 May 2018
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Michael L (Son of Resident) published on 14 May 2018
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Carol R (Daughter of Resident) published on 10 May 2018
Submitted via Postal Card •
Report
Overall Experience
4.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Charles B (Husband of Resident) published on 2 May 2018
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Patricia Ann S (Daughter of Resident) published on 7 November 2017
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Christine B (Wife of Resident) published on 7 November 2017
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
The home is so well run. We would recommend
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from William C (Mother-in-law of Resident) published on 1 November 2017
Submitted via Postal Card •
Report
Overall Experience
4.0 out of 5
Not only was Mum looked after, but our family also during our visits. They do so much for all the residents, from outdoor functions to simple indoor activities.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Paul C (Son of Resident) published on 4 September 2017
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Steve C (Son of Resident) published on 18 July 2017
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Christine S (Daughter of Resident) published on 4 July 2017
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D S (Wife of Resident) published on 28 June 2017
Submitted via Postal Card •
Report
Overall Experience
4.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Kathleen W (Niece of Resident) published on 19 May 2017
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Diana M (Daughter of Resident) published on 7 May 2017
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from P B (Wife of Resident) published on 24 March 2017
Submitted via Postal Card •
Report
Overall Experience
4.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C R (Son of Resident) published on 24 March 2017
Submitted via Postal Card •
Report
Overall Experience
4.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Karen C (Daughter of Resident) published on 18 January 2017
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Lesley H (Daughter of Resident) published on 24 November 2016
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Ali J (Daughter of Resident) published on 10 October 2016
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Tina H (Daughter of Resident) published on 4 October 2016
Submitted via Postal Card •
Report
Overall Experience
4.0 out of 5
Reply from Dipak Patel, Director at Hazelwood Care Home
Thank you for your feed back. We now display the menu and a copy is always at the nurses stations.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.9 (9.892) out of 10 for Hazelwood Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 25 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.892 for Hazelwood Care Home is calculated as follows: ( (265 Excellents x 5) + (32 Goods x 4) ) ÷ 297 Ratings = 4.892
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Hazelwood Care Home is based on 25 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 25 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 13 Aug 2019
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 04 Mar 2025
Offering residential, nursing and dementia care we welcome enquiries to our beautiful, purpose built luxury care home.
Loading
Loading events
Job Title: Home Manager
Joined: 2024
I’ve had the privilege of managing care homes for 25 years, overseeing a range of care types including residential, nursing, dementia, mental health, palliative, complex, and learning disabilities care.
It’s an honour to care for residents at Hazelwood and support both their families and my dedicated staff team. Before becoming a Home Manager, I worked in various roles supporting vulnerable people and families. I take great pride in ensuring our residents receive high-quality care. Continuous learning and teamwork are essential in our field, and we strive to work together to provide the best possible care for your loved ones.
I’m proud to lead the team at Hazelwood and grateful for the ongoing support from residents, families, and professionals. I look forward to the many great moments ahead.
Job Title: Deputy Manager
Joined: 2018
Anca has worked at Hazelwood as a Registered Nurse for just under 4 years and is now also our deputy manager. Anca has extensive experience, having worked for four years as a health care assistant looking after children with learning disabilities, as well as a health care assistant in the community and three years as a senior health care assistant in a residential home. Anca enjoys making a difference in her residents’ lives, helping and supporting them to ensure their needs are met, and seeing them smile.
Job Title: Registered Nurse
Joined: 2004
Hina has been a member of staff at Hazelwood for 18 years and has previously worked in hospitals and other care home. To Hina, Hazelwood feels at home and she does her job because she loves looking after elderly people. Hina misses her parents and so it feels good to do something for elderly people.
Job Title: Registered Nurse
Joined: 2021
Marlin has been a Registered Nurse at Hazelwood Care Home since 2021 having worked as a nurse in India for a year, as well as previously studying for a Master’s degree and working part-time as a care assistant in Ireland for 3 years. Marlin really enjoys interacting with the residents, ensuring they are well taken care of, and working with the great team of staff at Hazelwood.
Job Title: Registered Nurse
Joined: 2021
Nimmy joined the team in 2021 having previously worked as a trainee Nurse. She enjoys caring for the residents and getting to know them and likes the environment and team at Hazelwood Care Home.
Job Title: Senior Care Assistant
Joined: 2017
Alison has been a Senior Care Assistant with us at Hazelwood Care Home for over 5 years. Prior to her role here, Alison worked for the National Trust in their membership department. Alison chose to work in her current role as she wanted to be able to make a difference and enjoys spending time with the residents, ensuring their well-being, and being part of a well-managed team in a friendly and inviting atmosphere.
Job Title: Health Care Assistant
Joined: 2020
Megan is one of our Healthcare Assistants here at Hazelwood Care Home and has worked here for over 3 years. Megan enjoys making a difference in the residents’ lives, making them laugh, promoting happiness and well-being and speaking to the families and other external professionals to deliver the best care possible for our residents.
Job Title: Senior Healthcare Assistant
Joined: 2023
Veenu has worked with us as a Senior Healthcare assistant since March 2023, having previously worked in a hospital in India. She is a qualified medical Nurse in India and also has experience as a Dental Nurse and Administrator. Looking after our residents and seeing the big smiles on their faces is Veenu’s favourite part of her role here.
Job Title: Senior Healthcare Assistant
Joined: 2022
Baljeet joined us at Hazelwood Care Home in early 2022, having previously worked as a Registered General Nurse in India. Her favourite thing about her role is caring for the residents and making a difference in their lives.
Job Title: Care Assistant
Joined: 2021
Kafayat has worked at Hazelwood Care Home since 2021 and has been working in nursing homes for the elderly for the last 10 years. Kafayat has a real passion for taking care of people and is delighted to be in a role doing what she loves most. What Kafayat loves most about working at Hazelwood is the friendly management and staff and how clean and beautiful the home is.
Job Title: Care Assistant
Joined: 2019
Andrew has worked at Hazelwood Care Home as a Care Assistant for over 4 years and enjoys interacting with the residents and building relationships with them and their families.
Job Title: Care Assistant
Joined: 2022
Mercy previously worked at Rapid Care Limited. She loves working with the residents, listening to their stories and their unique personalities.
“I love dancing with them in the lounge and seeing their happy faces. The staff here are all very kind, unlike previous homes I have worked in. This is one of the best homes I have worked in, in terms of a conducive environment, generally my experience has been great”.
Job Title: Care Assistant
Joined: 2022
Saudat has previously worked in Nursing & Support and enjoys spending one-on-one time and ensuring the right personal care is received.
Job Title: Maintenance
Joined: 2012
Wilfredo has worked at Hazelwood for 9 years, previously working in Spain as a builder. When he first started working at Hazelwood, he was a Cleaner and Kitchen Assistant, however, when the role of Maintenance came up he felt it was perfect for him as he enjoys practical work and fixing things. Wilfredo is very happy in his job role as he is doing what he enjoys, t is very interesting, and every day is different. Wilfredo also likes working at Hazelwood as the Manager is supportive, and the staff is friendly.
Job Title: Activities Coordinator
Joined: 2022
Rebecca joined the team at Hazelwood Care Home in 2022 as our Activities Coordinator and has brought with her a wealth of experience having previously worked in a variety of roles including a Graphic Designer, Librarian, Yoga Teacher, and Pilates Teacher. What Rebecca loves most about her role is providing activities and experiences to residents that ensure they are happy and stimulated, and seeing their progress and joy on a daily basis.
Job Title: Activities Coordinator
Joined: 2023
Heidi joined the team here at Hazelwood Care Home in July 2023 having previously worked as an Activity Coordinator in other care homes. Heidi’s favourite part of her role is supporting the residents and seeing them enjoying games and activities and the smiles on their faces.
Job Title: Housekeeper
Joined: 2012
Before moving to the UK and working at Hazelwood, Roxana worked in Spain doing several cleaning jobs and factory work. She then started working at Hazelwood in 2012 as a Cleaning/Kitchen Assistant before working in the Laundry. Roxana really enjoys her work; the pace of work suits her as I like to keep busy and the staff and management are all friendly and the home is very welcoming.
Job Title: Cook
Joined: 2014
Laijesh has worked at Hazelwood for 7 ½ years and prior to this worked in factories and supermarkets. Laijesh started at Hazelwood in a domestic role, then as a kitchen assistant before progressing to the role of Cook. Laijesh likes his role as a Cook because he enjoys cooking and preparing food for people, and he likes Hazelwood because the staff is friendly and supportive.
Job Title: Cook
Joined: 2017
Anchasa has worked at Hazelwood for 4 years with previous experience in Domestic and Kitchen Assistant roles and now as a Cook. Anchasa enjoys working at Hazelwood because the team of staff is so friendly and caring, and her manager is very supportive. She also enjoys her role because she loves to be busy, help people and make a difference in their lives.
Job Title: Kitchen/Domestic Assitant
Joined: 2017
Indira joined our team in 2017 and prior to her role here, she worked in restaurant housekeeping for 8 years. Indira’s favourite part of her role is getting to know the residents and their families as well as working with her lovely colleagues.
Job Title: Domestic Assistant
Joined: 2021
Manisha has worked at Hazelwood Care Home since 2020 as our Domestic Assistant, having previously had similar job roles. Manisha enjoys her role as the care home is lovely and peaceful, management are supportive and the staff and residents are a pleasure to work with.
Job Title: Administrator
Joined: 2010
Jill is one of our administrators at Hazelwood Care Home and has worked with us for nearly 12 years. She enjoys having a varied workload and meeting new residents and their families, doing whatever she can to support them.
Job Title: Administrator
Joined: 2022
Claire has joined us at Hazelwood Care Home as our Administrator, having previously worked as a solicitor and more recently in a primary school as a kitchen assistant.
She loves coming in to work and enjoys her role working in admin and reception as she loves getting to meet new people and working with the friendly staff.
Job Title: Receptionist
Joined: 2024
Vanisha joined the Hazelwood team at the start of 2024. With a background in Admin and previous experience as a receptionist.
Vanisha is enjoying working with the friendly staff at the Hazelwood and how the home nurtures a stress-free environment and everyone really does their best to make sure the residents are well looked after.
