Hazelwood Care Home

Brickfield Farm, Main Road, Longfield DA3 7PW
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9.9 106 Reviews
  • Hazelwood Care Home, Longfield
Hazelwood Care Home, located in Longfield in the lovely north Kent countryside, is a purpose-built care home, dedicated to assisting residents in making the most of every day. Having opened in 2000 and renovated in 2019, Hazelwood is a modern home with two floors that have been specifically constructed to satisfy the needs of its residents.

Hazelwood Care Home offers residents exemplary standards of Dementia, Nursing, Residential and Respite Care. With a wide range of exceptional facilities, the home provides Dementia Care with nursing needs on the first floor in the Poppy Unit and general Nursing Care for elderly individuals on the ground floor in the Primrose Unit.

The team at the Hazelwood Care Home takes pride in creating a loving and supportive atmosphere where everyone can live a full, meaningful and enjoyable life.

Care Provided by Hazelwood Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 50 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Allison Pettican (Registered Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (50)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (50)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2000
    • Last Refurbishment: 2019
    • Number of floors: 2

Funding & Fees Guide for Hazelwood Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,750
    • Self-Funded Residential Dementia Care from £1,800
    • Self-Funded Nursing Care from £1,750
    • Self-Funded Nursing Dementia Care from £1,800
  • Hairdressing and Chiropody fees (excluded).


    The above weekly charges are only a guideline, please get in touch with Hazelwood Care Home to find out the exact weekly charges for your requirements


    For respite Care, 10% supplement to the above weekly charges, minimum 2 weeks stay.


    The above information is correct as of April 2023 and subject to change.


  • (these prices are only a guideline, please contact Hazelwood Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Please note residents meal times are between 12pm-1.30pm and 4.30pm to 5.30pm


  • Parking
  • On-site car park available


Total of 106, showing 101-106
9.9

Hazelwood Care Home has a Review Score of 9.9 (9.892) out of 10, based on 25 reviews in the last 2 years. Over all time Hazelwood Care Home has 106 reviews.

Overall Experience

  • 92
  • 14
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Date Published

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81
Overall Experience  Overall Experience 5.0 out of 5

I cannot recommend Hazelwood Nursing Home highly enough. Eventually, I had to deal with nearly 7 years of my Mother's dementia and the last four of these were at Hazelwood.


The staff are professional, caring, patient, experienced - and not just to the patients themselves, but also the families who

are confused and struggling with coming to terms with the situation in which they find themselves.


Hazelwood, gave me hope and and a sense of sanity during one of the most difficult times of my life.


The home also maintains an intimacy which is vital for dementia care. They never, ever were aware of when I was attending and on countless occasions I would turn up to find staff either feeding, cleaning,or just sitting and caring for my Mum. Often it was more than one person.


I will permanently remain grateful to Hazelwood for the help and guidance they gave me.


Reply from Dipak Patel, Director at Hazelwood Care Home

Thank you for your comments. Your comments are the reward for the staff who are the most important people in any care home.


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Overall Experience  Overall Experience 4.0 out of 5

Dad was in this lovely nursing home for 3 years. The family have been very pleased with the way in which Dad was cared for. All the staff are empathetic and understand how to care for someone with advanced Alzheimer's. We were always informed about Dad's care plan and if a Doctor needed to be called
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Overall Experience  Overall Experience 4.0 out of 5

Residents were very well cared for. Family were always informed of change in medication, deteriorating health. Family and friends were made welcome at any time of the day or night (including the dogs) you were encouraged to use it as "your home". Many events during the year for family and residents
e.g Valentines, Easter, Summer BBQ, Guy Fawkes, Christmas etc. family looked after as well as residents. Clients treated with respect and dignity. If you felt anything was not right or wanted something done you only had to ask. Food was very good and nicely served up with time given to each person if they needed feeding.

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Overall Experience  Overall Experience 5.0 out of 5

I found I was unable to cope any more caring for my husband. So I looked around and decided to have a vacancy at Hazelwood Nursing Home. He was made comfortable and given much attention and reassurance to make him feel at home. I was so glad because I was very worried how he would be. He was happy and
contented. Unfortunately his condition deteriorated- he had amyloid angiopathy and contracted another urinary infection. This time the antibiotics did not help. A doctor from the surgery visited many times during this period. The care he received I cannot fault. They were marvellous. Myself and children received such understanding and comfort when he died.

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Overall Experience  Overall Experience 4.0 out of 5

When my father went into Hazelwood, everyday he wanted to go back home. After the first month, he was doing painting, drawing, and was very happy with the staff and food. As he was happy to be there, we were very happy to leave him there.

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Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Hazelwood Nursing Home three years from October 2012. She is very happy and content due to the care from nurses and carers alike who always make time to have a conversation with her and myself, she is always looking nice and tidy. Also her room is always clean. Nurses will telephone
me if they have any concerns about mum, the care is excellent. I can't fault it. They put on various parties, BBQ once a year, every one very welcome to attend which are very good. Hazelwood Nursing Home is a very very good nursing home. I feel mum is very safe to be there. I have no concerns about anything.

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Current Review Score: 9.9 (9.892)

Overview of Review Score

The Review Score of 9.9 (9.892) out of 10 for Hazelwood Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 25 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.892 for Hazelwood Care Home is calculated as follows: ( (265 Excellents x 5) + (32 Goods x 4) ) ÷ 297 Ratings = 4.892

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Hazelwood Care Home is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 25 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 13 Aug 2019

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 04 Mar 2025

Offering residential, nursing and dementia care we welcome enquiries to our beautiful, purpose built luxury care home.


Awards / Recognitions (0)

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Meet the Team (24)

Allison

Allison Pettican

Job Title: Home Manager

Joined: 2024

I’ve had the privilege of managing care homes for 25 years, overseeing a range of care types including residential, nursing, dementia, mental health, palliative, complex, and learning disabilities care.


It’s an honour to care for residents at Hazelwood and support both their families and my dedicated staff team. Before becoming a Home Manager, I worked in various roles supporting vulnerable people and families. I take great pride in ensuring our residents receive high-quality care. Continuous learning and teamwork are essential in our field, and we strive to work together to provide the best possible care for your loved ones.


I’m proud to lead the team at Hazelwood and grateful for the ongoing support from residents, families, and professionals. I look forward to the many great moments ahead.


Anca

Anca Serban

Job Title: Deputy Manager

Joined: 2018

Anca has worked at Hazelwood as a Registered Nurse for just under 4 years and is now also our deputy manager. Anca has extensive experience, having worked for four years as a health care assistant looking after children with learning disabilities, as well as a health care assistant in the community and three years as a senior health care assistant in a residential home. Anca enjoys making a difference in her residents’ lives, helping and supporting them to ensure their needs are met, and seeing them smile.


Hina

Hina Patel

Job Title: Registered Nurse

Joined: 2004

Hina has been a member of staff at Hazelwood for 18 years and has previously worked in hospitals and other care home. To Hina, Hazelwood feels at home and she does her job because she loves looking after elderly people. Hina misses her parents and so it feels good to do something for elderly people.


Marlin

Marlin Kurian

Job Title: Registered Nurse

Joined: 2021

Marlin has been a Registered Nurse at Hazelwood Care Home since 2021 having worked as a nurse in India for a year, as well as previously studying for a Master’s degree and working part-time as a care assistant in Ireland for 3 years. Marlin really enjoys interacting with the residents, ensuring they are well taken care of, and working with the great team of staff at Hazelwood.


Nimmy

Nimmy John

Job Title: Registered Nurse

Joined: 2021

Nimmy joined the team in 2021 having previously worked as a trainee Nurse. She enjoys caring for the residents and getting to know them and likes the environment and team at Hazelwood Care Home.


Alison

Alison Ribbens

Job Title: Senior Care Assistant

Joined: 2017

Alison has been a Senior Care Assistant with us at Hazelwood Care Home for over 5 years. Prior to her role here, Alison worked for the National Trust in their membership department. Alison chose to work in her current role as she wanted to be able to make a difference and enjoys spending time with the residents, ensuring their well-being, and being part of a well-managed team in a friendly and inviting atmosphere.


Megan

Megan Jones

Job Title: Health Care Assistant

Joined: 2020

Megan is one of our Healthcare Assistants here at Hazelwood Care Home and has worked here for over 3 years. Megan enjoys making a difference in the residents’ lives, making them laugh, promoting happiness and well-being and speaking to the families and other external professionals to deliver the best care possible for our residents.


Veenu

Veenu Photay

Job Title: Senior Healthcare Assistant

Joined: 2023

Veenu has worked with us as a Senior Healthcare assistant since March 2023, having previously worked in a hospital in India. She is a qualified medical Nurse in India and also has experience as a Dental Nurse and Administrator. Looking after our residents and seeing the big smiles on their faces is Veenu’s favourite part of her role here.


Baljeet

Baljeet Sungheda

Job Title: Senior Healthcare Assistant

Joined: 2022

Baljeet joined us at Hazelwood Care Home in early 2022, having previously worked as a Registered General Nurse in India. Her favourite thing about her role is caring for the residents and making a difference in their lives.


Kafayat

Kafayat Oyunega

Job Title: Care Assistant

Joined: 2021

Kafayat has worked at Hazelwood Care Home since 2021 and has been working in nursing homes for the elderly for the last 10 years. Kafayat has a real passion for taking care of people and is delighted to be in a role doing what she loves most. What Kafayat loves most about working at Hazelwood is the friendly management and staff and how clean and beautiful the home is.


Andy

Andy Marshall

Job Title: Care Assistant

Joined: 2019

Andrew has worked at Hazelwood Care Home as a Care Assistant for over 4 years and enjoys interacting with the residents and building relationships with them and their families.


Mercy

Mercy Edet

Job Title: Care Assistant

Joined: 2022

Mercy previously worked at Rapid Care Limited. She loves working with the residents, listening to their stories and their unique personalities.


“I love dancing with them in the lounge and seeing their happy faces. The staff here are all very kind, unlike previous homes I have worked in. This is one of the best homes I have worked in, in terms of a conducive environment, generally my experience has been great”.


Saudat

Saudat Awoniran-Oduntan

Job Title: Care Assistant

Joined: 2022

Saudat has previously worked in Nursing & Support and enjoys spending one-on-one time and ensuring the right personal care is received.


Wilfredo

Wilfredo Carbajal

Job Title: Maintenance

Joined: 2012

Wilfredo has worked at Hazelwood for 9 years, previously working in Spain as a builder. When he first started working at Hazelwood, he was a Cleaner and Kitchen Assistant, however, when the role of Maintenance came up he felt it was perfect for him as he enjoys practical work and fixing things. Wilfredo is very happy in his job role as he is doing what he enjoys, t is very interesting, and every day is different. Wilfredo also likes working at Hazelwood as the Manager is supportive, and the staff is friendly.


Rebecca

Rebecca Hyat

Job Title: Activities Coordinator

Joined: 2022

Rebecca joined the team at Hazelwood Care Home in 2022 as our Activities Coordinator and has brought with her a wealth of experience having previously worked in a variety of roles including a Graphic Designer, Librarian, Yoga Teacher, and Pilates Teacher. What Rebecca loves most about her role is providing activities and experiences to residents that ensure they are happy and stimulated, and seeing their progress and joy on a daily basis.


Heidi

Heidi Malham

Job Title: Activities Coordinator

Joined: 2023

Heidi joined the team here at Hazelwood Care Home in July 2023 having previously worked as an Activity Coordinator in other care homes. Heidi’s favourite part of her role is supporting the residents and seeing them enjoying games and activities and the smiles on their faces.


Roxana

Roxana Zapata

Job Title: Housekeeper

Joined: 2012

Before moving to the UK and working at Hazelwood, Roxana worked in Spain doing several cleaning jobs and factory work. She then started working at Hazelwood in 2012 as a Cleaning/Kitchen Assistant before working in the Laundry. Roxana really enjoys her work; the pace of work suits her as I like to keep busy and the staff and management are all friendly and the home is very welcoming.


Laijesh

Laijesh Bhaskaran

Job Title: Cook

Joined: 2014

Laijesh has worked at Hazelwood for 7 ½ years and prior to this worked in factories and supermarkets. Laijesh started at Hazelwood in a domestic role, then as a kitchen assistant before progressing to the role of Cook. Laijesh likes his role as a Cook because he enjoys cooking and preparing food for people, and he likes Hazelwood because the staff is friendly and supportive.


Anchasa

Anchasa Smith

Job Title: Cook

Joined: 2017

Anchasa has worked at Hazelwood for 4 years with previous experience in Domestic and Kitchen Assistant roles and now as a Cook. Anchasa enjoys working at Hazelwood because the team of staff is so friendly and caring, and her manager is very supportive. She also enjoys her role because she loves to be busy, help people and make a difference in their lives.


Indira

Indira Parameswaran

Job Title: Kitchen/Domestic Assitant

Joined: 2017

Indira joined our team in 2017 and prior to her role here, she worked in restaurant housekeeping for 8 years. Indira’s favourite part of her role is getting to know the residents and their families as well as working with her lovely colleagues.


Manisha

Manisha Patel

Job Title: Domestic Assistant

Joined: 2021

Manisha has worked at Hazelwood Care Home since 2020 as our Domestic Assistant, having previously had similar job roles. Manisha enjoys her role as the care home is lovely and peaceful, management are supportive and the staff and residents are a pleasure to work with.


Jill

Jill Dibley

Job Title: Administrator

Joined: 2010

Jill is one of our administrators at Hazelwood Care Home and has worked with us for nearly 12 years. She enjoys having a varied workload and meeting new residents and their families, doing whatever she can to support them.


Claire

Claire Markham

Job Title: Administrator

Joined: 2022

Claire has joined us at Hazelwood Care Home as our Administrator, having previously worked as a solicitor and more recently in a primary school as a kitchen assistant.


She loves coming in to work and enjoys her role working in admin and reception as she loves getting to meet new people and working with the friendly staff.


Vanisha

Vanisha Salhotra

Job Title: Receptionist

Joined: 2024

Vanisha joined the Hazelwood team at the start of 2024. With a background in Admin and previous experience as a receptionist.


Vanisha is enjoying working with the friendly staff at the Hazelwood and how the home nurtures a stress-free environment and everyone really does their best to make sure the residents are well looked after.