Review from B C (Daughter of Resident) published on 2 December 2021
Submitted via Website • Report

Overall Experience

The team at Chestfield House have unwavering care and compassion not only for their residents but their families also. The team are always very communicative when needed, bringing any concerns to the family's attention in a timely and sensitive way. We would recommend to anyone needing residential or

nursing care that Chestfield House was a safe place for our mum to be cared for, encouraging her to live as full a life as able in these very difficult times with Covid. Our minds were put at rest knowing she was there.

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Review from Andrew C (Son of Resident) published on 2 December 2021
Submitted via Website • Report

Overall Experience

Mum went into care in June 2020 with the onset of dementia and mobility issues. Mum came here after a recommendation to us, and we are so glad she was looked after here.
Unfortunately, Covid had a big impact on our access to see Mum for a while, but we remained in regular touch via phone with the home

and Mum via phone and Zoom!
Mum was cared for until this month when she sadly passed away. She was looked after by a team of fantastic devoted people.
It is when you lose your Mum that you truly know how the team here cares; they truly wear their heart on their sleeves.
Thank you all for your devotion to these frail and vulnerable people in making their final years as best as can be.

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Review from Andrew S (Son of Resident) published on 11 October 2021
Submitted via Website • Report

Overall Experience

My father spent his last six months in the care of the team at Chestfield House Care Home. He was happy there and cared for with great kindness and professionalism.
The staff were genuinely upset when he passed and handled it with compassion and professionalism.
I cannot thank them enough for the

care they gave him.

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Review from Diane J (Wife of Resident) published on 12 August 2021
Submitted via Postal Card • Report

Overall Experience

The only thing I wish was that they let me see my husband before he got too ill to talk. I realise Covid is the reason, but I desperately wished I could have seen him sooner.

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Review from Elaine G (Daughter of Resident) published on 4 August 2021
Submitted via Postal Card • Report

Overall Experience

At a very restricted time during Covid, I can only say that Chestfield House staff done everything they could to make me feel safe and supported emotionally at a time when I felt devastated that my father had to go into nursing care. Nothing was too much trouble, I could ring at any time to be reassured

and visits were very controlled and safe. Dad always looked presentable and clean, also his room.

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Review from Jane C (Daughter of Resident) published on 4 August 2021
Submitted via Website • Report

Overall Experience

Although my mum was only at the home for two weeks I was very happy she was there and being well looked after. As soon as I spoke to the manager I knew Mum would be in good hands. Even though I hadn’t met her I felt I could trust my mum into the care of the manager and her staff. They are very warm

and welcoming and I immediately felt part of the “team”. I was kept informed of Mum's health and was consulted fully when there was need for a doctor. Mum was in isolation but as soon as it was clear she was slipping away I was phoned and was able to go in. Unfortunately Mum slipped away peacefully before I arrived. The aftercare was very sympathetic and always the first thing asked was how I was and coping. Everything done was carried out in a very caring and professional manner.

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Review from Margaret F (Wife of Resident) published on 7 June 2021
Submitted via Website • Report

Overall Experience

I found the manager and deputy manager to be extremely supportive to us both when my husband first moved to Chestfield House. I felt my husband was very, very well cared for and safe in the home. A doctor was always consulted when he was unwell and I was kept informed. He was bedbound and kept clean.

I admire the way the staff coped during the pandemic, which was a very difficult time for staff and residents. Thank you Chestfield.

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Review from Valerie B (Daughter of Resident) published on 10 March 2021
Submitted via Postal Card • Report

Overall Experience

My mother moved into Chestfield House at the staff of the pandemic as her previous nursing home closed suddenly. She was understandably distressed and anxious at the sudden change. All staff made sure she (and ourselves) were welcome, and she settled well. We know she received nothing but the utmost

care. She sadly died this month, but all staff have been so kind to me, helping me through this sad time.

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Review from Paul W (Son of Resident) published on 8 January 2021
Submitted via Website • Report

Overall Experience

My mother was in the care of Chestfield House in December 2020.
She was well looked after, the staff were very helpful and it was easy to keep in contact
whilst she was staying at the nursing home.

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Review from Jo F (Daughter of Resident) published on 10 December 2020
Submitted via Website • Report

Overall Experience

My mum has been here for about a year now. It is such a lovely home, very clean and bright. The staff are wonderful, always very helpful. I know that my mum is very well cared for. I would definitely recommend Chestfield House.

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Review from Debbie S (Daughter of Resident) published on 8 December 2020
Submitted via Website • Report

Overall Experience

My Mother has been living at Chestfield House Care home for a year now. She has been well looked after by a very friendly care team. I would have no hesitation in recommending the care home to others.

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Review from B S (Son of Resident) published on 7 July 2020
Submitted via Postal Card • Report

Overall Experience

My mum spent four and a half years at Chestfield House in a loving environment, all the staff are fantastic, although the home isn't shiny and new, the level of care that mum received there was just wonderful. I'm really happy that mums finally years were spent in such a safe place.

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Review from S C (Daughter of Resident) published on 2 June 2020
Submitted via Postal Card • Report

Overall Experience

The care home staff led by the manager looked after my father in the last weeks of his life.
Their level of care, sensitivity and diligence were second to none. They allowed us to see him 3 days before his death and had timed it so well, he was lucid enough to talk to us and we could say our goodbyes.

I would recommend Chesterfield House to any family seeking care for their loved ones.

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Review from N H (Son of Resident) published on 25 February 2020
Submitted via Postal Card • Report

Overall Experience

My mother was only in the nursing home for 3 months before she sadly passed away, but during that time I could not have wished for better care and communication with myself regarding her health needs. All the staff made us feel very welcome, always available to talk to and the building was well kept

and clean and tidy.

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Review from C A (Niece of Resident) published on 30 January 2020
Submitted via Postal Card • Report

Overall Experience

My Aunt was in the home for less than two weeks before passing away, but whilst there, was looked after with great care.

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Review from J A (Friend of Resident) published on 20 January 2020
Submitted via Postal Card • Report

Overall Experience

My friend spent the last 4 and a half months of his life at Chestfield House. Both his wife and I were able to visit him every day and so were able to see at first-hand the excellent care that he received during that time. We found all the staff to be friendly, compassionate and professional. My friend

had many health problems and I cannot praise the manager and deputy manager highly enough in their leadership when addressing these problems. I would have absolutely no hesitation in recommending Chestfield House to others.

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Review from L B (Daughter of Resident) published on 29 October 2019
Submitted via Postal Card • Report

Overall Experience

My mother was shown great care here. The manager was very professional and really cared about her residents with dignity and respect. Food was also good. The home was clean at all times when we visited.

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Review from S K (Daughter of Resident) published on 26 September 2019
Submitted via Postal Card • Report

Overall Experience

Extremely kind and caring staff who go that "extra mile" to understand and be responsive to the residents. A lovely environment and atmosphere.

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Review from S B (Daughter of Resident) published on 19 September 2019
Submitted via Postal Card • Report

Overall Experience

The outstanding feature of the home is the staff. Undoubtedly over-worked and underpaid, they are nevertheless caring, patient and accommodating, always with a cheerful demeanour and an engaging smile. Even the most demanding residents were treated with respect and good humour. However difficult communication

was, they were not ignored and staff unceasingly tried to engage them in choices, opinions and responses. There were niggles; where did all the socks go? and teatime choices were not good but all minor criticisms were acted on. I doubt we would have found a better care home for mum's final days.

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Review from L L (Niece of Resident) published on 6 September 2019
Submitted via Postal Card • Report

Overall Experience

Chestfield House was a lovely place.
All the staff were kind, considerate and helpful. The management were excellent, so helpful.
My aunt was happy to be here. Lovely room by the garden, food lovely.
Would recommend to everyone.

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Chestfield House

Care Provided by Chestfield House

Good to Know

Funding & Fees Guide for Chestfield House

Facilities