Hythe View

91 North Road, Hythe CT21 5ET
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9.8 51 Reviews
  • Hythe View, Hythe
Hythe View is a well established nursing home located on high ground overlooking Hythe town and with lovely views out to sea. The home is located in a quiet residential area and benefits from large and well maintained gardens with easily accessible patio areas for residents to enjoy.

The home provides well appointed and comfortable accommodation for forty residents with lift access to all areas. All bedrooms are single occupancy with the option of en-suite facilities.   

All food is nutritionally balanced and home-made with varied menu options available daily.

Experienced nurses and care staff are available at all times to ensure that residents enjoy the high standards of care expected.

Hythe View welcomes residents who wish to stay for both short or long periods with the care offered being tailored to each individuals needs.

Care Provided by Hythe View

  • Type of Service
  • Nursing Home
  • Privately Owned
  • For a maximum of 40 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Offered
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Claire Sherwood (Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (40)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2023

Funding & Fees Guide for Hythe View

  • Fees are dependent on care needs assessment


Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Hythe View welcomes visitors at any time.


  • Parking
  • Parking is available in car park as well as unrestricted on street parking


Total of 51, showing 1-20
9.8

Hythe View has a Review Score of 9.8 (9.831) out of 10, based on 22 reviews in the last 2 years. Over all time Hythe View has 51 reviews.

Overall Experience

  • 40
  • 7
  • 2
  • 0
  • 2

Date Published

51
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11
22
29
Overall Experience  Overall Experience 5.0 out of 5

As always I was greeted with a warm and welcoming smile from reception. The staff always very helpful and friendly. They were amazing today. It was my dads birthday and the team decorated the lounge and prepared and dressed a table and organised a birthday meal including a homemade cake for dad and
the family. All the staff sang happy birthday and made such lovely memories. I could never recommend this nursing home highly enough. 5 stars!

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Overall Experience  Overall Experience 5.0 out of 5

If you ever need to use a care home for a loved one. This is the best by far, there is so much respect for them and the family I cannot fault them carers are lovely respectful make you feel so welcome and treat loved ones with respect and dignity also listen to how family members like to be treated,
and do there utter most to put in place what you ask for and always keep in touch of what is going on with loved ones. Have tried a couple of homes before this one and they never took anything into account also did not listen or respect the residents. Big 10000%

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Overall Experience  Overall Experience 5.0 out of 5

This care home is not just good - no - it is much better than that - it is special, wonderful, excellent, five star! Nothing else to say as I would just repeat the first sentence.

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Overall Experience  Overall Experience 5.0 out of 5

I have visited several care homes and Hythe View ticked all the boxes for my husband. Care is excellent. Feels like an extended family.
Most important - If my husband needs ongoing care, I wish him to stay here. I would quite happily live my last years, if needed, in this particular home Hythe View.

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Overall Experience  Overall Experience 5.0 out of 5

Very good 'vibe' about the place. Excellent caring staff, always friendly and pleasant.

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Overall Experience  Overall Experience 4.0 out of 5

My mother is very content at Hythe View. She gets on very well with the carers who are passionate in the role they play in Mum's ongoing wellbeing. Forward planning has also been well managed, regarding her journey with dementia. I've heard positive things from other residents and relatives about the
move to fresh cooked meals, I feel far happier knowing Mum is eating fresh vegetables, especially greens and cauliflower. She loves broccoli and cauliflower especially. The activities organised enable me to have real quality time with Mum, I see her fun side and her quick wit. The rooms are spotless, smell fresh.

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Overall Experience  Overall Experience 4.0 out of 5

Overall very happy with the home. The main exception has been the food but noting date written the food has been very good this past week. Good to see fresh fruit being given at tea time. The evening meals still need some improvement but recently the sandwiches have been excellent and well presented.
Presentation
of food being very important, lunch is much better!
Otherwise, I am so pleased my mother is at Hythe View. A very good senior management team!

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Overall Experience  Overall Experience 5.0 out of 5

The home always has a happy atmosphere and the staff work very hard with the residents, especially settling in new residents. The staff are a friendly bunch. The activities are wonderful, something for everyone to enjoy. The home is always very clean and beautifully furnished.

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Overall Experience  Overall Experience 5.0 out of 5

Overall very satisfied with my mum's care. The staff are polite and friendly. My mum has really settled in there.

Reply from Angie Cooper, Client Relationship Manager at Hythe View

Thank you for your lovely review. We are so happy your Mum has settled well.


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Overall Experience  Overall Experience 4.0 out of 5

We are aware Mum is being cared for very well. Her care is excellent, and she is kept in a clean and comfortable way. Only get to see her weekly due to work commitments. My only one issue is we are not always kept in the loop regarding some appointments she had had until the very last minute, also we
didn't know a dentist was seeing her until we received a bill for four visits.

Reply from Angie Cooper, Client Relationship Manager at Hythe View

Thank you for the positive review about the home. I have advised the management team about appointments, so this is communicated moving forward.


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Overall Experience  Overall Experience 5.0 out of 5

The lovely staff at Hythe View work hard and Mum is always very well cared for. Her opinions and wishes are always respected. She has settled very well and speaks highly of the carers, nurses and other staff that help to look after her. We are always made to feel very welcome when we come to visit.
Thank you!

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Overall Experience  Overall Experience 5.0 out of 5

I can't thank Hythe View enough, all the staff are friendly and kind and go out of their way to help. Dad has been in the care home for three months. He arrived on death's door and the staff, who were patient and kind have given Dad a new lease of life. My particular thanks go to the manager, home administrator
and other management staff who make Hythe View the special place it is. Thank you all so much.

Reply from Angie Cooper, Client Relationship Manager at Hythe View

Thank you so much for your lovely feedback on the Home and the care they provide. We are so happy your dad is thriving and I will ensure the team are aware of your kind words.


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Overall Experience  Overall Experience 5.0 out of 5

I have settled well into the nursing home. All the staff are very helpful and pleasant.

Reply from Angie Cooper, Client Relationship Manager at Hythe View

Thank you for your review and we are pleased you have settled in.


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Overall Experience  Overall Experience 5.0 out of 5

My cousin came to Hythe View needing end-of-life care for terminal cancer. With this came high-end nursing needs too. The home did not let us down in our expectations at all of their care. Everything was done with professionalism but also with care and compassion. The home was clean, warm and welcoming
at all times. When the end came, again they were professional, caring and compassionate not only to my cousin but to our family too. Thank you to all!

Reply from Angie Cooper, Client Relationship Manager at Hythe View

Thank you for your kind words. We are pleased we made a very difficult time as comfortable as possible for you all. We send our sincere condolences.


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Overall Experience  Overall Experience 5.0 out of 5

We came to visit my aunt and were really impressed, the staff are always friendly and the place was clean. The activities they have in the home are amazing and my auntie is always joining in and really enjoys them. My auntie is happy with the food and is always praising it. Thank you Hythe View for
all you do.

Reply from Angie Cooper, Client Relationship Manager at Hythe View

Thank you for your very kind review of the home. All the team at Hythe View are incredibly diligent and always put our resident's care and needs first and we are pleased this is reflected in your lovely comment.


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Overall Experience  Overall Experience 5.0 out of 5

A very sincere thank you to you all for the care and kindness given to my mother and to her family. My mother found it very difficult to leave her home to go into nursing care. Everything has been done to make her feel at home. Thank you!!

Reply from Angie Cooper, Client Relationship Manager at Hythe View

Thank you for your lovely review, I will ensure the team are aware of your kind words.


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Overall Experience  Overall Experience 5.0 out of 5

All staff dealing with Mum have been excellent.
They are very caring and cheerful and do their utmost best to make Mum as comfortable as possible.
I am very grateful to them all for this.
Mum is in the best possible place.
The upgrade to decoration outside and inside is very nice.
Laundry is excellent
- as is admin, cleaning, and kitchen staff.
Whole team appears cohesive!

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Overall Experience  Overall Experience 5.0 out of 5

Mum and Dad came to Hythe View for 2 weeks respite care following a stroke and a bad fall. This has been the perfect place for their recovery.
The accommodation (with sea views!) is luxurious and the care staff are delightful and have been wonderful to Mum and Dad.
From previous reviews, I thought
this would be a good choice but it has far exceeded our expectations.
I can highly recommend Hythe View.

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Overall Experience  Overall Experience 5.0 out of 5

My brother is confined to bed because of his condition. I visit him three times a week. I am very impressed with care and service. The very kind staff provide for him. My brother and the room are kept very clean. The house and conditions are kept to the very highest standard. Thank you so much for keeping
my brother very happy and relaxed.

Reply from Angie Cooper, Client Relationship Manager at Hythe View

Hi.
Thank you so much for your kind review of the home and the care provided.


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Overall Experience  Overall Experience 5.0 out of 5

Excellent nursing and general care. I would recommend to anyone to stay for long-term care.

Reply from Angie Cooper, Client Relationship Manager at Hythe View

Thank you for your lovely review. You are very much missed at the home and we hope you are settled.


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Current Review Score: 9.8 (9.831)

Overview of Review Score

The Review Score of 9.8 (9.831) out of 10 for Hythe View is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.831 for Hythe View is calculated as follows: ( (220 Excellents x 5) + (37 Goods x 4) + (2 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 260 Ratings = 4.831

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Hythe View is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 22 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 20 Jul 2017

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (3)

Claire

Claire Sherwood

Job Title: Home Manager

Joined: 2022

Claire joined Integrum Care Group on 1st November 2022.


She has been a Home Manager for 6 years and has worked in Social Care for 15 years. Claire has previously worked closely with Skills for Care and co-chaired the Registered Managers Networks and is qualified as an Infection Protection & Control Link Practitioner.


Her goal is to create an outstanding home with empowered staff, delivering person centered care. The aim is to ensure all residents enjoy a meaningful, safe, and relaxing experience in the home. Staff and residents’ well-being is an absolute priority.


Claire champions safe, effective, well led, caring and responsive care in line with Care Quality Commission regulations and standards.


Daniel

Daniel Harrison

Job Title: Home Administrator

Joined: 2022

My name is Dan and I am the Home Administrator at Hythe View, I joined the company in April 2022 after a decade in the travel industry including stints as cabin crew and a Commercial Manager for a tour operator. I had the opportunity to travel extensively but these days, I’m much happier with my feet on my ground as I’m dad to two boys and a dog!


When I was a child, my grandma would often take me to the care home where she worked. When I as a teenager my Mum went to University and trained to become a Nurse. During the COVID-19 Pandemic I worked as a carer and realised how hard but rewarding care work is. I’m so happy to be a part of the team here at Hythe View.


Deborah

Deborah Lawrence

Job Title: Activities Coordinator

Joined: 2023

Debbie is the activities coordinator at Hythe View.


Fairly new to the role but brings a wealth of experience having wrked as an activities coordinator in several homes prior to joining Hythe View.


As well as being busy ensuring all the residents have enjoyable and fulfilling lives at Hythe View, Debbie also does lots of crafting for charities such as MIND, British Heart Foundation and Cancer Research.


Frequently Asked Questions about Hythe View

What types of Care is Hythe View registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Hythe View provide?

Palliative Care, Day Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Hythe View have?

There are 40 Single Rooms.

What are the Facilities & Services at Hythe View?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Hythe View to the centre of Hythe?

0.6 mile(s) as the crow flies, distance by road may be significantly further.