Hythe View

91 North Road, Hythe CT21 5ET
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9.8 51 Reviews
  • Hythe View, Hythe
Hythe View is a well established nursing home located on high ground overlooking Hythe town and with lovely views out to sea. The home is located in a quiet residential area and benefits from large and well maintained gardens with easily accessible patio areas for residents to enjoy.

The home provides well appointed and comfortable accommodation for forty residents with lift access to all areas. All bedrooms are single occupancy with the option of en-suite facilities.   

All food is nutritionally balanced and home-made with varied menu options available daily.

Experienced nurses and care staff are available at all times to ensure that residents enjoy the high standards of care expected.

Hythe View welcomes residents who wish to stay for both short or long periods with the care offered being tailored to each individuals needs.

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Care Provided by Hythe View

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 40 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Offered
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Claire Sherwood (Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (40)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2023

Funding & Fees Guide for Hythe View

  • Fees are dependent on care needs assessment

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Hythe View welcomes visitors at any time.


  • Parking

  • Parking is available in car park as well as unrestricted on street parking


Hythe View Reviews (51)

Total of 51, showing 41-51
9.8

Hythe View has a Review Score of 9.8 (9.831) out of 10, based on 22 reviews in the last 2 years. Over all time Hythe View has 51 reviews.

Overall Experience

  • 40
  • 7
  • 2
  • 0
  • 2

Date Published

51
4
11
22
29

Review from B M (Resident) published on 20 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been to the care home twice now and both times have been excellent. Care comes first from all staff. Comfort in one's room is excellent.
What could one say? Thank you to all the staff.

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Review from Carol L (Daughter of Resident) published on 22 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother was only at Hythe View for six months. The care received was caring and understanding. After she had a major stroke Mum spent a few weeks in hospital but returned to Hythe View for end of life care. The nurses were brilliant making sure Mum was pain-free and comfortable - Mum also enjoyed
all the activities which were very well organised. Thank you all for caring for my mum.

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Review from Louise H (Daughter of Resident) published on 4 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Kind, friendly staff, always cheerful.

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Review from Amanda R (Daughter of Resident) published on 2 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum, who is my Dad's main caregiver, fell ill with pneumonia and was rushed into hospital at the beginning of the year. One call to the manager of Hythe View averted a crisis and reduced the stress of a difficult situation, she organised a respite room for Dad. The exemplary staff catered for his
challenging needs with love, care and humour. I would not have asked for a better service. I would not hesitate to recommend Hythe View Care Home.

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Review from E L (Daughter of Resident) published on 2 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has consistently received excellent, kind and professional care at Hythe View - but more than that we, the family, have been cared for and received warmth, kindness and advice from the nursing team as well as building friendships from all those at Hythe View, from the laundry and cleaning
services to the kitchen. A heartfelt thank you for everything and everyone involved in the care of my father. A special mention to the entertainment lady for her considerable effort in keeping the residents active and happy.

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Review from Rob M (Son of Resident) published on 28 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you to everyone at Hythe View Nursing Home for making my mothers final 3 years comfortable. A particular thank-you to all the friendly and cheerful staff who were always very kind and made her feel safe and secure whilst offering valuable support to her family.

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Review from Michael J (Resident) published on 8 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have nothing but praise for the facilities and staff at Hythe View. My stay of eight months there, after leaving hospital, left me with the feeling that if one had to be in a care home, then this was about as good as it could get.


The staff were unfailingly kind, pleasant, friendly and helpful

and never made me feel that I was being a nuisance to them. The food, while not always being to my personal taste, was always of good quality and well cooked and presented.


One reads of care homes which do not 'come up to scratch', but Hythe View is emphatically not one of them.


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Review from H G (Daughter of Resident) published on 19 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From our first contact with the home, the qualities of the staff struck us as quite exceptional. Every single member of staff we encountered was not only professional but also compassionate, cheerful, friendly and understanding. This applied just as much to family members as to their care of mum. Having
never used a nursing home before, we appreciated the way that processes were clearly explained and staff always took the time to answer any queries we had which was very reassuring at a difficult time.

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Review from Padraig H (Son of Resident) published on 16 August 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was in this Home for 17 years - the longest stay of any resident by far. In all that time she was treated extremely well and the staff were very friendly to her and tolerant of her occasional bad moods. The treatment of wounds was exemplary, and she was given full access to excellent care
and treatment. The staff were all very kind and considerate, and the senior nurses in particular made certain that everything was done to make her stay as comfortable as possible. Sadly, Mum died in January of this year but the staff were simply wonderful about the 'end of life' management and they could not have been more helpful to the family nor more caring to Mum in her final hours and days. It was clear that the staff really loved Mum and would do anything to help her and to ease her suffering. I would completely and totally recommend this Home to anyone seeking accommodation for a relative.

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Review from H M I (Wife of Resident) published on 3 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In the short time I have been a visitor I found everyone so helpful and kind. The rooms are kept so clean some of the rooms have wonderful views across to the sea. The gardens are kept very well and those who are able to sit out have something to look at. Once again, a big thank you to all at Hythe
View.

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Review from George K (Resident) published on 2 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

We have carers with a capital "C" unfortunately, it is spoilt by those with a small "c". A supervisor is required in the kitchen to control issue of food. Capital "C's" will provide hot food on hot dishes and cold food (ice cream etc.) on cold dishes. The drink with meals will be provided with the last
dish and not with the soup (the first dish). Would the small "c's" perform as above at home?
The residents here are aged and infirm; very few of them surviving and none of them, to my knowledge, having a voice. Carers in nursing homes should at all times, treat the residents as though they were their relatives (it shouldn't be difficult).

Reply from Phil Barker, Director at Hythe View

We were disappointed to read the comments made by one of our longest standing residents, which we feel are quite unfair and do not reflect the hard work and attention to detail that goes into the work that we do. All of our staff work extremely hard to provide high standards of care for our frail elderly residents, which is amply demonstrated by the many positive reviews we receive.
We openly welcome suggestions for improvements from all those using or visiting our services and we will of course discuss the issues raised by our resident and make adjustments where practical.


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Current Review Score: 9.8 (9.831)

Overview of Review Score

The Review Score of 9.8 (9.831) out of 10 for Hythe View is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.831 for Hythe View is calculated as follows: ( (220 Excellents x 5) + (37 Goods x 4) + (2 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 260 Ratings = 4.831

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Hythe View is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 22 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 20 Jul 2017

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (3)

Claire

Claire Sherwood

Job Title: Home Manager

Joined: 2022

Claire joined Integrum Care Group on 1st November 2022.


She has been a Home Manager for 6 years and has worked in Social Care for 15 years. Claire has previously worked closely with Skills for Care and co-chaired the Registered Managers Networks and is qualified as an Infection Protection & Control Link Practitioner.


Her goal is to create an outstanding home with empowered staff, delivering person centered care. The aim is to ensure all residents enjoy a meaningful, safe, and relaxing experience in the home. Staff and residents’ well-being is an absolute priority.


Claire champions safe, effective, well led, caring and responsive care in line with Care Quality Commission regulations and standards.


Daniel

Daniel Harrison

Job Title: Home Administrator

Joined: 2022

My name is Dan and I am the Home Administrator at Hythe View, I joined the company in April 2022 after a decade in the travel industry including stints as cabin crew and a Commercial Manager for a tour operator. I had the opportunity to travel extensively but these days, I’m much happier with my feet on my ground as I’m dad to two boys and a dog!


When I was a child, my grandma would often take me to the care home where she worked. When I as a teenager my Mum went to University and trained to become a Nurse. During the COVID-19 Pandemic I worked as a carer and realised how hard but rewarding care work is. I’m so happy to be a part of the team here at Hythe View.


Deborah

Deborah Lawrence

Job Title: Activities Coordinator

Joined: 2023

Debbie is the activities coordinator at Hythe View.


Fairly new to the role but brings a wealth of experience having wrked as an activities coordinator in several homes prior to joining Hythe View.


As well as being busy ensuring all the residents have enjoyable and fulfilling lives at Hythe View, Debbie also does lots of crafting for charities such as MIND, British Heart Foundation and Cancer Research.