Barchester Newington Court Care Home

Keycol Hill, Newington, Sittingbourne ME9 7LG
Submit a Review
9.7 59 Reviews
  • Barchester Newington Court Care Home, Sittingbourne
Newington Court Care Home is situated in the village of Newington on the outskirts of Sittingbourne. A professional team provide first-class 24-hour nursing care alongside expert care for people with dementia in the Memory Lane Community.

A team of highly-qualified and attentive staff focus on the individual needs of residents with a tailored care plan for each person. Dedication can be seen across the board - in cooking, hospitality, organised activities and regular music therapy sessions for all residents.

Suited to meet your needs now and in the future to ensure you get the most from your retirement years.

Show Barchester Newington Court Care Home on the Map

Care Provided by Barchester Newington Court Care Home

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 58 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Phillis Dzowa (General Manager)
  • Admission Criteria
    • Ages 40+
  • Room Information
    • Single Rooms (54)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2024

Funding & Fees Guide for Barchester Newington Court Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,899

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
  • (these prices are only a guideline, please contact Barchester Newington Court Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome without an appointment.


  • Parking

  • The home has own private car park for visitors.


Barchester Newington Court Care Home Reviews (59)

Total of 59, showing 41-59
9.7

Barchester Newington Court Care Home has a Review Score of 9.7 (9.718) out of 10, based on 11 reviews in the last 2 years. Over all time Barchester Newington Court Care Home has 59 reviews.

Overall Experience

  • 42
  • 17
  • 0
  • 0
  • 0

Date Published

59
2
7
11
48

Review from Anita M (Wife of Resident) published on 15 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very friendly, caring and helpful team. Any problems or concerns listened to and taken on board. Residents responded to on a personal level.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from David B (Husband of Resident) published on 15 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Caring & accommodating.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from John H (Son of Resident) published on 14 August 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum had been in a care home in South London, which whilst charging 50% more than Newington Court, was the polar opposite to their attitude to residents. We cannot praise the staff enough, who in our opinion looked after our mother almost like she was their own. Please pass on our immense gratitude to
them for making the last few months of our Mum’s life more bearable.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Joanne H (Daughter of Resident) published on 14 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We are very happy with the care my mum receives.
She is always well presented and appears to be very happy and settled.
If we have any questions they are usually answered satisfactorily.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Tony M (Son of Resident) published on 2 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum loves living at Newington Court. Everyone is friendly and helpful. Food is good.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J H (Daughter of Resident) published on 2 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff friendly and very caring. All aspects of care taken into consideration - health and mental well-being and social needs. My relative became a resident in March 2017 and at this point, could not walk, had lost weight and incontinent. Now 4 months later, the care home has facilitated walking, weight
is now normal and toilet needs are reasonably independent. The turn around in the resident's health and well-being has been a marvel and due to the care undertaken at this care home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sandra B (Daughter of Resident) published on 1 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel that Falcon Place needs to install the Internet and another phone line as this is invaluable when continuity of care is so important for the residents.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jane J (Daughter of Resident) published on 31 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care home generally look after Mum's personal hygiene, food, medication needs very well. I find it disappointing that there is no internet or direct phone as with dementia I would find it very helpful to keep Mum visually in touch with her extended family.
Care can vary from person (carer) to carer.
Generally, Mum is settled and very happy could do with more organised activities.

Reply from Amanda Oxley, General Manager at Barchester Newington Court Care Home

Thank you for your comments, the internet is being connected very shortly.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Carol O (Daughter of Resident) published on 31 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum was very agitated when she first arrived, her tablets were reviewed by the doctor with help from the carer and the situation improved. After Mum had an operation for breast cancer, the carer arranged a district nurse to change the dressing when the breast care nurses were unavailable.
Also very
caring when her appetite diminished trying to find things to tempt her. Another review of tablets then occurred when she was having trouble swallowing her tablets. She is now much more relaxed and happy within herself and I am able to take her out more.
Each time we return she is always greeted with smiles and kind words which make such a difference. Carers could not be kinder.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from R M (Son of Resident) published on 28 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff at Falcon Place have looked after my mother very well. I am impressed by the care and dedication of the team.
The staff are always kind and considerate.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lynn S (Daughter of Resident) published on 27 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I'm very happy with the care given to Mum. The staff are good with mum and keep us informed about any problems. I would hope that if I ever needed to live in a home, it would be as this home is.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Margaret T (Daughter of Resident) published on 26 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have always found the regular staff to be very welcoming to residents and families in a very caring and professional manner.
Although at times things are stressful the staff deal with matters promptly and discreetly.
We are kept informed of any problems and our views are always considered.
When
looking for homes for Mum, this was by far one of the best. 'A home from home'.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Brian M (Friend of Resident) published on 13 June 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited today Newington Court and was very happy with the care and support I saw. I have not visited many care homes but this feels more like a hotel than a care home. The food that was being served looked great and I loved the fact that residents were having a glass of wine.

Reply from Amanda Oxley, General Manager at Barchester Newington Court Care Home

Thank you for your kind review, we are very proud of our home here at Newington Court.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from L D (Daughter of Resident) published on 9 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum came to this home in October 2016. Since my mum has been here all the staff who have treated my mum are lovely, they have helped get her settled. All the carers and nurses on floor one are very caring with my mum's needs. All the nurses are outstanding.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Chrissy D (Daughter of Resident) published on 9 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Ever since my dad has been in this home, he has improved greatly. Nothing is too much trouble for the staff, they are very helpful, even towards visitors. 100% perfect.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from T H (Daughter of Resident) published on 7 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad spent the last six months of his life in the care of Newington Court. At all times family members were welcomed with Mum visiting Dad daily. Newington Court provided a homely environment for Dad with kind and patient nurses and care workers looking after him when he was at his most vulnerable.
The staff extended their kindness to Mum during her daily visits which was greatly appreciated as she has dementia too. We feel fortunate to have found such a high standard of care with a homely environment on our doorstep.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Michael W (Husband of Resident) published on 24 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Barchester Newington Court Care Home is warm, inviting and secure. Staff and management are polite, caring and easy to talk to. It seems to be a well-run care home.

Reply from Amanda Oxley, General Manager at Barchester Newington Court Care Home

Thank you so much for you review, it was a pleasure looking after your wife.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A E (Daughter of Resident) published on 24 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Kind friendly staff, nothing is too much trouble. My mum has been well looked after.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Janis V (Daughter-in-law of Resident) published on 3 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was only at Newington Court for 2 weeks. However she was quickly treated as "one of the family". Her death was handled with caring and dignity. We, the family, were always warmly welcomed, it was a comfort to know she was being so well looked after.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.7 (9.718)

Overview of Review Score

The Review Score of 9.7 (9.718) out of 10 for Barchester Newington Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.770 for Barchester Newington Court Care Home is calculated as follows: ( (99 Excellents x 5) + (25 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 126 Ratings = 4.77

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.948 Points relating to the number of positive Reviews for Barchester Newington Court Care Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 58 registered maximum number of service users is 11.6. 11 Positive Reviews ÷ 11.6 = 0.948

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 May 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (49)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (14)

Phillis

Phillis Dzowa

Job Title: General Manager

Joined: 2017

Hello, I’m Phillis and I’m the General Manager. I have devoted over a decade of my life to the healthcare sector and I have particularly enjoyed working with the team at Newington Court. My passion for providing quality care to the elderly and vulnerable has been the driving force behind my successful career. Throughout the years, I have honed my skills and gained invaluable experience in managing a care home and I have demonstrated my unwavering commitment to the wellbeing of the residents.


My journey in the healthcare sector began shortly after completing my nursing qualification in Zimbabwe. Eager to make a difference in the lives of others, I found myself drawn to pursue a career in Elder Care. I joined Newington Court in 2017 as a Registered Nurse and I worked my way up to a management position. I enjoy staying up to date with the latest developments in the healthcare sector and networking with other professionals.


I value the opportunity to exchange knowledge and ideas that aim to enhance the quality of care that we provide.


I find fulfilment in leading my team to provide exceptional care and support to residents. As a General Manager, I thrive in creating a positive and inclusive work environment for the team, where they can be motivated to deliver their best. I enjoy actively engaging with residents and their families, fostering strong relationships built on trust and respect. At Newington Court, we understand the importance of creating a warm and nurturing environment within the care home, where residents feel comfortable, safe, and truly at home.


Amy

Amy Evans

Job Title: Deputy General Manager

Joined: 2019

Hello, I’m Amy and I am the Deputy General Manager at Newington Court.


As a Deputy General Manager, I bring years of dedicated experience in nursing and healthcare management to the team. Known for my unwavering commitment to resident care, I have demonstrated exceptional leadership abilities which I have gained from various clinical settings.


Starting my career as a registered nurse I quickly rose through the ranks, showcasing a deep understanding of nursing protocols, compassion for residents and an ability for problem solving. My passion for continuous learning led me to pursue my Level 5 Leadership and Management training equipping me with the skills I need to excel in my leadership role.


In my current position as a Deputy General Manager, I play a pivotal role in ensuring smooth operations within the nursing home. I oversee the whole team guiding, mentoring and supporting to ensure optimal resident care.


I collaborate closely with healthcare professionals to develop and implement the highest standards of care.


I am driven by a genuine desire to make a difference in the lives of residents and their families.


Anita

Anita Hallinan

Job Title: Home Administrator

Joined: 2016

Anita started at Newington Court in May 2016. She is a qualified NVQ assessor in business administration, she has had many roles in HR and accountancy roles. She provides great home support to the management team and residents and their families


Jason

Jason Wallis

Job Title: Head Chef

Joined: 2024

My name is Jason and I am the Head Chef at Newington Court. During my long career within the hospitality industry, I have had the pleasure of working at some iconic and well-known restaurants and hotels such as The Ivy and The Great Eastern Hotel. I have also worked at the Hawksmoor Steak Restaurant and the Palm Steak and Lobster Restaurant in Washington DC and London. I am looking forward to working with the kitchen team to give the residents at Newington Court nutritious and flavoursome home-cooked meals.


Reg

Reg King

Job Title: Head of Maintenance

Joined: 2013

I am head of maintenance and I enjoy overseeing the home and gardens. I enjoy making everyone welcome and helping residents make their rooms their own.


Gaynor

Gaynor Whiffin

Job Title: Head Housekeeper

Joined: 2021

I joined Newington Court as a Housekeeper in August 2021 and was promoted to Head Housekeeper in October. It is a very varied role which encompasses housekeeping and laundry. It is a pleasure to interact with our residents and their families whilst ensuring that the home’s high standards of cleanliness are maintained at all times.


Tiffany

Tiffany Gilkes

Job Title: Unit Nurse Manager

Joined: 2021

Tiffany joined Newington in 2021 as a Senior Nurse. She is a very experienced nurse and has now been promoted to Unit Nurse Manager on our Memory Lane unit. As well as superb communication skills that have enabled her to develop a good rapport with residents, their families and staff, Tiffany possesses excellent observation skills and is knowledgeable and driven.


Rachel

Rachel Olowokere

Job Title: Unit Nurse Manager

Joined: 2021

I came to Newington Court in October 2021 from my home country, Nigeria. I am enjoying my role at Newington Court, getting to know the residents and their families and working with a wonderful team of nurses and carers.


Tracey

Tracey Brunger

Job Title: Lead Activities Co-ordinator

Joined: 2023

I have been working at Newington Court since September 2023. I was promoted to Lead Activities Co-ordinator in July 2024. I am an enthusiastic and dedicated member of the activities team who is passionate about creating engaging, imaginative and memorable activities for all our residents to enjoy, both in a group environment and on a one-to-one basis. The wellbeing of our residents is my priority, and I believe it is essential to offer a wide selection of activities which benefit the residents physically, mentally, emotionally, and socially. I really enjoy helping our residents to live their lives to the full!


Lorraine

Lorraine Dobka

Job Title: Administration Assistant

Joined: 2016

I joined the team at Newington in Dec 2016 coming from a social care environment which I found rewarding. I have 30 years experience in business and admin and have a NVQ 3 in Business and Admin. I enjoy making a difference to our residents lives.


Sonia

Sonia Tajes

Job Title: Senior Carer

Joined: 2018

Sonia joined Newington Court in February 2018. She was promoted to Senior Carer in November 2021.


Claire-Louise

Claire-Louise Samuels

Job Title: Senior Carer

Joined: 2008

Claire-Louise is a Senior Carer at Falcon Place, an excellent 8-bed residential unit. It has the most homely feel and she is highly thought of by residents and their families


Rebecca

Rebecca Mepstead

Job Title: Carer

Joined: 2017

My name is Rebecca. I joined Newington Court In November 2017 as a Carer. In April 2019 I took on the role as Activities Co-ordinator and then became Head of Lifestyle. After two years I decided to return to my first passion which is care. I like to care for our residents in a way that respects the dignity of every individual in our home and promotes their independence.


Samantha

Samantha Cleaver

Job Title: Speak Up Champion

Joined: 2023

Speaking up is invaluable as this provides an opportunity to learn, improve and enhance care, ensuring a safe place for all. We want to make it as easy and as comfortable as possible for everyone to speak up and that all workers are supported in doing this. We are committed to supporting our staff to speak up to ensure the continuity of excellent care to our residents and patients and to ensure a positive work environment.