All the staff are so patient and lovely to not only Mum but to family too
Patrick H (Son of Resident)
The amazing planning of activities that enhance the resident's lives and well-being is outstanding.
Elaine T (Daughter of Resident)
The care offered is outstanding and we are so grateful
H S (Daughter of Resident)
Kippingtons Nursing Home has a Review Score of 9.5 (9.538) out of 10, based on 17 reviews in the last 2 years. Over all time Kippingtons Nursing Home has 70 reviews.
Review from David D (Husband of Resident) published on 24 March 2022
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We are so pleased to read your wonderful comments about the care your wife received; the team were thrilled with your feedback as we strive for personalised-centred care for all our lovely residents.
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Review from Annie C (Resident) published on 10 September 2021
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Review from E C (Resident) published on 10 September 2021
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Review from Rosina L (Wife of Resident) published on 27 April 2021
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Review from Maria W (Daughter of Resident) published on 22 April 2021
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Review from Mar C (Son of Resident) published on 19 April 2021
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Review from J R (Daughter-in-law of Resident) published on 13 April 2021
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Review from Richard M (Nephew of Resident) published on 13 April 2021
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Review from Mandy J (Daughter of Resident) published on 10 April 2021
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Review from M C (Son of Resident) published on 10 April 2021
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Review from Heather R (Daughter of Resident) published on 10 April 2021
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Review from Philip W (Son of Resident) published on 14 January 2021
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Review from Barbara P (Resident) published on 16 December 2020
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Review from Ariana J (Goddaughter of Resident) published on 10 November 2020
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Review from Susan P (Daughter of Resident) published on 30 September 2020
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Review from Amanda T (Daughter-in-law of Resident) published on 28 August 2020
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Review from I B (Son of Resident) published on 26 August 2020
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Review from Greg T (Son of Resident) published on 21 August 2020
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Review from M P (Daughter of Resident) published on 18 February 2020
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Review from Tina J (Daughter of Resident) published on 13 February 2020
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The Review Score of 9.5 (9.538) out of 10 for Kippingtons Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 17 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.538 for Kippingtons Nursing Home is calculated as follows: ( (121 Excellents x 5) + (62 Goods x 4) + (13 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 197 Ratings = 4.538
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Kippingtons Nursing Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 55 registered maximum number of service users is 11, which has been reached with 17 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 14 Sep 2022
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Job Title: Home Manager
“I lead my professional Care Team in delivering the highest level of care and support for our residents. My commitment to professional development has equipped me well for my role here, where I work hard to ensure that those in my care lead happy and fulfilling lives, whilst maintaining choice over the care and support they receive.
I believe in maintaining strong relationships with residents and their relatives and understand the important contribution that these relationships make to the successful running of a care home.
I feel that the Aria Care philosophy matches up well with my own beliefs on care provision and I am committed to ensuring that all our residents continue to receive the high levels of care and protection they deserve.”