Larchmere House Care Home

Biddenden Road, Frittenden, Cranbrook TN17 2EN
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8.9 31 Reviews
  • Larchmere House Care Home, Cranbrook
Larchmere House is a thirty-three capacity service that pursues care programmes tailored to suit the privacy and dignity of residents, carried out by a trained and friendly team of carers and nursing staff.

The service considers all areas of health, hygiene, security and nutrition as being crucial to an effective service, while encouraging residents to enjoy a wide range of activities and being able to personalise their own environment.

The home has an impressive inspection rating with the Care Quality Commission and takes the requirements of regulators very seriously.

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Care Provided by Larchmere House Care Home

  • Primary Care Categories
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 33 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Asperger Syndrome
  • Autism/ASD
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Family Care UK Ltd
  • Person in charge
  • Lynda Foster (Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (29)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for Larchmere House Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,000 – £1,800
    • Self-Funded Nursing Care £1,000 – £1,800
    • RESPITE Self-Funded Residential Care £1,500 – £1,800
    • RESPITE Self-Funded Nursing Care £1,500 – £1,801

  • Prices are subject to a Health Needs assessment.
  • (these prices are only a guideline, please contact Larchmere House Care Home to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visiting is any time from 9am onwards


  • Parking

  • Parking on site and on road in front home


Larchmere House Care Home Reviews (31)

Total of 31, showing 1-20
8.9

Larchmere House Care Home has a Review Score of 8.9 (8.853) out of 10, based on 4 reviews in the last 2 years. Over all time Larchmere House Care Home has 31 reviews.

Overall Experience

  • 26
  • 5
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Date Published

31
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Review from David P (Son of Resident) published on 26 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has lived in Larchmere House Care Home for several years and although he would prefer to be in his own home, at nearing one hundred and one he knows that is not realistic. What he has, which he could never have had at home, is a superb level of care from exceptional, caring and compassionate staff.
Whenever we visit Dad, the staff are always so friendly and engaging that we feel part of the Larchmere family.
It's also so important the role activities play in maintaining the residents' mental health and interest in the outside world. The entertainment team do an amazing job arranging both in-house events and external visits to the 'local' just over the road, the theatre, river trips and even a famous air show event at nearby Headcorn.
It is a difficult and sometimes unenviable job to provide good care, Larchmere does this in both a dedicated and sympathetic, caring way and I would have no hesitation to recommend them to anyone who finds themselves seeking a caring home for an infirm or ageing relative.

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Review from Gary C (Son-in-law of Resident) published on 15 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father in law has been staying at Larchmere House Care Home for several months, so we have got to know the place and the brilliant staff that work there. I must say I have never experienced such a warm welcome every time we visit, all of the staff are so committed and go out of the way to care for,
and entertain all of its residents. Most days they organise wonderful activities and often lunch trips out to the local pub with the resident's relatives. If you are looking for a friendly, clean, wonderful atmosphere and amazing staff to look after you or a family member, I recommend you go and visit and take a look for yourself.

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Review from Jane W (Daughter of Resident) published on 13 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Larchmere House Care Home is a lovely rural home, small enough to have a family-feel. Staffed by a dedicated team of people working together to meet the needs of all the residents. Their activity team provide a monthly schedule of varied daily activities, in house entertainers and outings for residents
and family to participate in as they desire, all of which enables those there to live their best possible lives.

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Review from Petrina T (Daughter of Resident) published on 13 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Larchmere House Care Home for over a year and we have been extremely happy with the care she has received.
All the staff are kind, caring, patient and thoughtful. They undertake their sometimes challenging work in a dedicated, happy manner and approach arduous tasks with a smile
and fun banter. The nurses have been quick to act when Mum has been unwell and if necessary contact the GP which has been very reassuring.
The food is prepared beautifully with lots of choice.
Mum's room is warm and cosy with everything she needs. She loves to be able to look out on the beautiful garden and watch the birds feeding.
We are always kept well informed with any issues by the home and a recent relative's meeting was really helpful.
We are most impressed with all the activities provided by the home with something planned every day. The activities team always ensure the residents have a fun time whether on an outing or in house.
Mum regards Larchmere as her home for which we are extremely grateful.

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Review from K H (Daughter of Resident) published on 22 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father-in-law has been at Larchmere for the last three months. He is in the final stages of his life and has complex needs. I cannot express how amazing the staff and facilities are at this home. The staff are friendly and respectful to all residents. They treat every service user with dignity and
care. My father-in-law is always clean, shaved and looked after, his wishes are always listened to. I can't recommend this home enough.

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Review from Debbie M (Daughter of Resident) published on 19 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has now been a resident for eight months. She was made very welcome and settled quickly. She feels safe and secure and enjoys the communal environment. The staff are excellent and very attentive. The quantity and quality of the food are superb. Mum has made friends with other residents and enjoys
the company of others and group activities. All her needs both medical and personal are all taken care of. We are very happy with the service and would have no hesitation recommending this care home to others.

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Review from Angela G (Friend of Resident) published on 8 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am a private carer and have 3 ex-clients whom I visit regularly in Larchmere House. I recommended Larchmere to all families. I have always found the home providing the best care with the care and needs of the residents and the health and safety paramount as it should be. The staff are professional
and caring. There is a high level of activities both inside the home and out with regular outings and opportunities to engage interests. The meals are nutritious and there is an excellent choice each day. There are excellent facilities in the garden when the weather is good which residents make use of and there is good social interaction and chat. There has been strict Covid control during the pandemic to ensure the safety of residents, staff and visitors. When I visit all the residents seem very happy and relaxed. The Manager is very approachable and has always been supportive and concerned for each resident and their family. All staff are polite and ready to help.

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Review from K F (Daughter of Resident) published on 6 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent staff and so caring and kind to mum. I was really worried when mum first went into full-time care as I had looked after her at home for over sixteen years since dad died. But the staff supported me through the transition to allowing them to take over mum's care and for me to once again become
her daughter.

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Review from Penny A (Wife of Resident) published on 6 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent nursing home and the caring and compassionate staff give quality of life to those who have very little left. A sense of humour is always present and relatives are made to feel part of a family. Knowledge and expertise are very hands-on qualified staff from matron down adds to the assurance
a relative needs

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Review from J K (Daughter of Resident) published on 6 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Larchmere house provides a lovely environment for residents. Having previously had a bad experience with a care home and seen media coverage of care homes Larchmere house really is a cut above the rest. All the staff from nursing to the kitchen and everyone in between do everything to ensure the resident's
stay is as comfortable and enjoyable as possible.

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Review from Andrew F (Son of Resident) published on 12 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Outstanding and exceptionally good care has been provided to my mum over the last couple of years. A small residential home where all the staff know all the residents. A very consistent staff team really seem to know all the residents well and are always very friendly and professional. Staff communicate
really well – I am always kept well informed of any issues or needs relating to my mum. Great range of on-site activities and regular wheelchair friendly visits off site. My mum has visited Leeds castle, a lion sanctuary and had trips to the coast for example. Excellent food with residents being offered choices at each meal time. The attractive garden is well used by residents and visitors in the summer. Robust safety measures have been in place throughout the covid pandemic. I have been really impressed with Larchmere and the care and support that has been provided to my mum.

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Review from Carol F (Daughter of Resident) published on 30 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

At the age of 96 my mum suffered a steep decline in health following several falls. It was a distressing time moving her to Kent and wanting the very best for her in terms of care. I need not have worried – Larchmere House made the process a breeze and exceeded my expectations of what was possible.
She was welcomed and loved by all the staff: nurses, carers, administration, laundry, maintenance, catering and cleaning. The ethos of Larchmere House is to connect with all the residents and their families.
When my mum had a stroke we were informed the end was near. The family held a bedside vigil over several days. We were not made to feel in the way and the extended time allowed us to meet the night staff who had also contributed so positively to my mum’s welfare.
When the end came we were well prepared by the staff with such integrity and respect - we could not have asked for a more peaceful and dignified parting.
I have no hesitation in unreservedly recommending Larchmere House.

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Review from John T (Brother of Resident) published on 2 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to express my thanks and those of my family, to all the nurses and staff who looked after my brother whilst he was a resident in Larchmere House. It is clearly a home that genuinely prides itself on the overall quality of care given to all its residents and this was evident during each
visit. We all find it very comforting to know that he was receiving such loving care and attention and we are most grateful to all those who put that little bit extra into making my brother's life that little bit better than it might otherwise have been.

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Review from Amy S (Granddaughter of Resident) published on 12 December 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I found Larchmere House Care Home offered a high standard of care to my grandmother. The care home offered a lot of activities/events, which although my grandmother didn't partake in, I thought were excellent for residents and families. The care home went out of their way to ensure she ate well despite
her never wanting to eat the menu on offer that day. The care was very individualised. Towards end of life, the carers and nurses were extremely attentive to the needs of my grandmother and supported our family well. I would recommend this to others who require nursing care.

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Review from M K (Wife of Resident) published on 3 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Pleasant country village surroundings with a homely (non-establishment) feeling. We found the staff truly cared, showing interest in my husband and relating to him and his past background and reminiscences. It enabled a bond that took him out of his dementia to brighten his day. A sunny day in the garden
made a lovely atmosphere and whilst he couldn't partake in the outings, they made a special effort for outings, tea parties and quizzes. All then that we needed - caring and dignity

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Review from Susan H (Daughter of Resident) published on 3 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Larchmere House staff provide exceptional care for my elderly mother over a 3 year period. They also took my father "under their wing" as he visited daily. They responded to my questions regarding her medication and end of life care with patience and understanding. Dad and I are very grateful to have
had this care.

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Review from Sally O (Daughter of Resident) published on 3 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

In the 3 years my very elderly mother was a resident she was always very well cared for and compassionately treated.

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Review from T R (Nephew of Resident) published on 27 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt spent nearly four years at Larchmere. In that time, I have always been impressed with the friendly atmosphere at Larchmere and the professional, caring attitude of the staff.
I would have no hesitation in recommending Larchmere as an excellent nursing home - while my aunt could communicate
effectively, she always sang the praises of the staff, saying that she was extremely pleased with the services provided.
They really are lovely people.

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Review from Brian D (Son of Resident) published on 22 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved to Larchmere House 16 months ago when her general health problems worsened, becoming immobile and therefore needing 24-hour care. She passed away in September.
In her time at Larchmere, the provision of care in every way - medical care, quality and variety of meals, activities and family
access (the list goes on) could not have been better.
After her passing, I wrote to the staff and the owners expressing my gratitude for everything that they had done to keep mother safe, comfortable and happy at all times. I visited Larchmere at least 3 times each week and always observed a very busy and cheerful staff working in a 'home-like' atmosphere. The nursing staff were excellent, seeking further medical advice when needed and always happy to discuss mother's welfare.
In mother's last days, every effort was made to ease her passing and the staff cared for the family in equal measure at that time.
I would recommend Larchmere House to anyone seeking a placement for a relative.

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Review from Sue D (Daughter-in-law of Resident) published on 22 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A really lovely nursing home. Every single person working at Larchmere showed kindness, friendliness and support. Nothing was ever too much trouble. The meals were extremely good and the alternatives were always offered. Great emphasis was placed on cleanliness. There were activities organised every
day and many trips out throughout the year. An excellent home where the staff really do care about the residents and their family.

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Current Review Score: 8.9 (8.853)

Overview of Review Score

The Review Score of 8.9 (8.853) out of 10 for Larchmere House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.872 for Larchmere House Care Home is calculated as follows: ( (41 Excellents x 5) + (6 Goods x 4) ) ÷ 47 Ratings = 4.872

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.981 Points relating to the number of positive Reviews for Larchmere House Care Home is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 33 registered maximum number of service users is 6.6. 4 Positive Reviews ÷ 6.6 = 0.606

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 25 Aug 2017

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Larchmere House Care Home

What types of Care is Larchmere House Care Home registered for?

Older Person Care, Respite Care, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Larchmere House Care Home provide?

Palliative Care, Day Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Larchmere House Care Home have?

There are 29 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Larchmere House Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Larchmere House Care Home to the centre of Cranbrook?

3.9 mile(s) as the crow flies, distance by road may be significantly further.