Larchmere House Care Home

Biddenden Road, Frittenden, Cranbrook TN17 2EN
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8.9 31 Reviews
  • Larchmere House Care Home, Cranbrook
Larchmere House is a thirty-three capacity service that pursues care programmes tailored to suit the privacy and dignity of residents, carried out by a trained and friendly team of carers and nursing staff.

The service considers all areas of health, hygiene, security and nutrition as being crucial to an effective service, while encouraging residents to enjoy a wide range of activities and being able to personalise their own environment.

The home has an impressive inspection rating with the Care Quality Commission and takes the requirements of regulators very seriously.

Care Provided by Larchmere House Care Home

  • Primary Care Categories
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 33 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Asperger Syndrome
  • Autism/ASD
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Family Care UK Ltd
  • Person in charge
  • Lynda Foster (Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (29)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for Larchmere House Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,000 – £1,800
    • Self-Funded Nursing Care £1,000 – £1,800
    • RESPITE Self-Funded Residential Care £1,500 – £1,800
    • RESPITE Self-Funded Nursing Care £1,500 – £1,801
  • Prices are subject to a Health Needs assessment.


  • (these prices are only a guideline, please contact Larchmere House Care Home to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Visiting is any time from 9am onwards


  • Parking
  • Parking on site and on road in front home


Larchmere House Care Home Reviews (31)

Total of 31, showing 21-31
8.9

Larchmere House Care Home has a Review Score of 8.9 (8.853) out of 10, based on 4 reviews in the last 2 years. Over all time Larchmere House Care Home has 31 reviews.

Overall Experience

  • 26
  • 5
  • 0
  • 0
  • 0

Date Published

31
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4
27
Overall Experience  Overall Experience 4.0 out of 5

Mum is well cared for in this small, family friendly home.
The care is excellent and the food and facilities are more than adequate.
Staff are all caring and friendly.
This home is recommended.

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Overall Experience  Overall Experience 5.0 out of 5

I am happy. I get excellent care. I can call for help whenever I want, using my emergency button.
I feel safe and valued. I really enjoy the daily activities and outings. I always have a choice about what I do.
The food is freshly cooked every day and delicious. I have made a lot of friends at Larchmere,
both residents and staff.

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Overall Experience  Overall Experience 5.0 out of 5

The care home is very clean, friendly staff, helpful staff and excellent food. Good activities available although my cousin does not use them. Feel very happy, she is in good care.

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Overall Experience  Overall Experience 5.0 out of 5

Larchmere House has been a real blessing to both my mother and our family. The staff are all very kind and gentle and make the residents feel valued. There is a purpose to every day.
The home is warm, clean and smells fresh; residents bedding is boil washed each day and my mum always appears fresh
and beautifully dressed. Lots of outings are organised for those able and willing to go.
My mum, who is wheelchair-bound, has been on trips down the Medway, cream teas in various locations and is about to go to the theatre. Most importantly, she is happy and content.

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Overall Experience  Overall Experience 4.0 out of 5

My mum resided at Larchmere House for over 7 years. She was very happy there and always said how she was well looked after. She loved the outings, they organised, such as trips on the river Medway, Christmas shopping and in the summer, visits to Hastings. She got great pleasure from the entertainers
that visited the home, especially the singers. She loved the nurses and carers and all the staff and considered them her friends.
We were so touched by the love and care that was given to us after mum passed, each sharing their own memories and stories of mum.
We thank them all for making her last years happy ones.

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Overall Experience  Overall Experience 5.0 out of 5

The only one I liked when looking around.
Everywhere else just smelt like mince.
The staff even on change over are so pleasant, right down to the maintenance staff.
The best.

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Overall Experience  Overall Experience 5.0 out of 5

The care here is much more like that received in one's home rather than a nursing care facility.
The staff, especially the carers are superb.

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Overall Experience  Overall Experience 5.0 out of 5

Larchmere is a lovely, homely home where the nurses and carers who I see looking after my husband are extremely caring, to which he really responds, despite his lack of verbal communication.
The staff are a great team who work well together.
They are cheerful and good communicators.
It's difficult
to spot problems my husband might have, but the staff always listen and discuss my concerns and this has worked well overall.
The food is excellent and the home is fresh and clean and well maintained.

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Overall Experience  Overall Experience 5.0 out of 5

This is the best home in the country. Nothing is too much trouble. The staff are all first class.
A wonderful home with loads of trips and activities. This is not a care home, it's a home that cares.

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Overall Experience  Overall Experience 4.0 out of 5

Very caring staff who take the time to chat to the residents.
Excellent standard of meals with a choice at every meal time.
Excellent activities organiser who organises outings, activities and games to keep residents interested and stimulated.
One staff member recently said - "We're like one big
family" - which is very true.

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Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Larchmere for nearly a year now and we cannot fault the care that she has been given in this time. The focus is on the care and well-being of the residents rather than spending lots of money making the home look impressive. The staff are all excellent and led by a very
good management team, which leads to a very friendly, supportive environment for the residents. Activities take place daily and there is usually at least one trip out each month. My mother is extremely happy at Larchmere and we would have no hesitation recommending the home to anyone.

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Current Review Score: 8.9 (8.853)

Overview of Review Score

The Review Score of 8.9 (8.853) out of 10 for Larchmere House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.872 for Larchmere House Care Home is calculated as follows: ( (41 Excellents x 5) + (6 Goods x 4) ) ÷ 47 Ratings = 4.872

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.981 Points relating to the number of positive Reviews for Larchmere House Care Home is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 33 registered maximum number of service users is 6.6. 4 Positive Reviews ÷ 6.6 = 0.606

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 25 Aug 2017

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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