The Red House Nursing Home

London Road, Canterbury CT2 8NB

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3 Reviews

The Red House Nursing Home, Canterbury

Care Provided by The Red House Nursing Home

Type of Service
Privately Owned
For a maximum of 31 Service Users

Primary Care Categories
Older Person Care
Physical Disability
Respite Care
Sensory Impairment

Other Care Provided
Convalescent Care
Own GP if required
Physiotherapy

Good to Know

Owner
Red House Nursing Home Ltd

Person in charge
Paul Taylor (Manager)

Local Authority / Social Services
Kent County Council ( click for contact details)

Admission Criteria
- Ages 65+

Room Information
- Single Rooms (27)
- Couples/Companion Rooms (2)

Care Home Design/Build
- Purpose Built: No

Facilities

Close to Local shops
Gardens
Lift
Minibus or other transport
Near Public Transport
Residents Internet Access
Smoking not permitted
Television point in own room
Wheelchair Access

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Review from Sarah B (Friend of Resident) published on 23 August 2022
Submitted via Website • Report

Overall Experience

I must say what a wonderful time I had at a picnic, hosted at the Red House. It was such a wonderful afternoon and the activities manager was everywhere with a smile. The entertainment was surprisingly good with tea and cake, plus a friendly atmosphere. You couldn't get a better day. I just wanted to

say thank you all.

Reply from John Gichigi, Director at The Red House Nursing Home

Thank you for your lovely review. Feedback is very important to us so we can continually monitor and improve standards. Glad you enjoyed the picnic and hope you can join us on future events. Family interaction with residents is a crucial part of their wellbeing and we encourage families to join in on any activities or outings organised by the Home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

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Staff

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Value for Money

Review from Nigel S (Nephew of Resident) published on 4 May 2022
Submitted via Website • Report

Overall Experience

Now we are able to see my uncle inside the Red House, we are always happy with the service he gets. The activities coordinator is always happy to converse with myself about what my uncle has been up to and if he requires anything. The whole of the staff are always keeping me informed of any changes

to my uncle's condition, which I'm very grateful for, and he is well looked after.
The standard of care is excellent.

Reply from John Gichigi, Director at The Red House Nursing Home

Thank you for the positive review.
It has been a very challenging time for both residents and relatives in terms of ease of communication and visits over the last two years. We are glad to be able to welcome back families to the Red house.
We know how important it is for families to stay informed about their loved ones, and our staff take great pride in being the link between residents and their families. Over 90% of our staff have been with us for over 5-years, so they have built a great personal relationship with the residents which makes communication very easy and personal. Your feedback will be passed on to them. Thank you.

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Review from Alexa M (Daughter of Resident) published on 3 December 2019
Submitted via Website • Report

Overall Experience

Since my mother became a resident at the Red House Nursing Home she has received the best care imaginable delivered with a smile and much kindness.
The staff, must be commended for their empathy and tolerance, thus giving relatives the reassurance that it is a happy environment for all concerned.
The

food always looks good and the rooms are spotless as is my mother who is bedridden but bathed and changed every day. Hairdressing and a chiropodist can be arranged and there are trips out for those who are able and indoor activities on offer, for instance, in early November there was a marvellous firework display plus mulled wine and nibbles for both residents and families.
Overall I would not hesitate to recommend the Red House.

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Cleanliness

Treated with Dignity

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Performance

Care Quality Commission (CQC) Rating

Date: 28 Sep 2022

Overall
Good

Caring
Good
Effective
Good
Responsive
Good
Safe
Good
Well-led
Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about The Red House Nursing Home

What types of Care is The Red House Nursing Home registered for?

Older Person Care, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The Red House Nursing Home provide?

Convalescent Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does The Red House Nursing Home have?

There are 27 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at The Red House Nursing Home?

Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Red House Nursing Home to the centre of Canterbury?

0.8 mile(s) as the crow flies, distance by road may be significantly further.

The Red House Nursing Home

Care Provided by The Red House Nursing Home

Good to Know

Facilities

The Red House Nursing Home Reviews (3)