Russell Court Nursing Home

Russell Square, Longfield DA3 7RY
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9.7 15 Reviews
  • Russell Court Nursing Home, Longfield
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Show Russell Court Nursing Home on the Map

Care Provided by Russell Court Nursing Home

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 40 Service Users
  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Owner
  • Russell Court Ltd
  • Person in charge
  • Rachel Caveney (Home Manager/Asscociate Director)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (40)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2023

Funding & Fees Guide for Russell Court Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care £1,320 – £1,595
    • RESPITE Self-Funded Nursing Care £1,400 – £1,610

  • We have 31 general elderly frail nursing beds and 9 dementia nursing beds in a small unit called the St.Patrick's unit.
  • (these prices are only a guideline, please contact Russell Court Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Parking

  • The home has a car park to accommodate visitors.


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Russell Court Nursing Home Reviews (15)

9.7

Russell Court Nursing Home has a Review Score of 9.7 (9.747) out of 10, based on 13 reviews in the last 2 years. Over all time Russell Court Nursing Home has 15 reviews.

Overall Experience

  • 13
  • 2
  • 0
  • 0
  • 0

Date Published

15
4
7
13
2

Review from V P (Wife of Resident) published on 14 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and attention paid to my husband during his 4 month stay was second to none. I cannot thank them enough for the care and compassion towards my husband and myself. I was present at his death and so were the carers who had looked after him during his brief stay. The standard of care and cleanliness
was of an exceptionally high standard. Thank you everyone.

Reply from Rachel Caveney, Registered Manager at Russell Court Nursing Home

Thank you for your lovely comments, I will pass these over to our team. It was our pleasure to provide care for your husband.


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Review from Robert O (Brother of Resident) published on 7 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister stayed at Russell Court for over a year coming from her own home where she was no longer safe. Russell Court offered her a secure and friendly home. The long term staff there were excellent, very friendly. My sister has sadly passed away, but the genuine sadness the staff have shown, says
how much they cared.

Reply from Rachel Caveney, Registered Manager at Russell Court Nursing Home

Thank you for your kind comments, we wish you and your family all the best and it was a privilege to look after your sister. She will be deeply missed.


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Review from J W (Daughter of Resident) published on 7 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The nurses and staff are caring and supportive however the administer team are sometimes lacking in supportive response.
I find that being asked to pay forward a social fund for someone who is bed-bound to be inappropriate and although the charge is small I object in principle.

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Review from W H (Partner of Resident) published on 15 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff were very caring and made my partner's last days very comfortable.

Reply from Rachel Caveney, Registered Manager at Russell Court Nursing Home

Thank you for your kind review. It was a pleasure to care for her. Kind Regards Manager.


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Review from David T (Cousin of Resident) published on 11 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Many thanks to all the staff who look after my cousin during her stay, making her very comfortable.

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Review from J W (Friend of Resident) published on 25 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very attentive and passionate, nothing is too much for them. The manager always has a smile on her face and is polite. Cannot fault this home and the care. The food always looks good. I would recommend this home.

Reply from Rachel Caveney, Registered Manager at Russell Court Nursing Home

Thank you for your lovely review. We all love caring for our residents and their families.


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Review from C J (Daughter of Resident) published on 8 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum was only in Russell Court for a short time due to the nature of her stay but the care and affection she got from the girls was wonderful. They all showed such tenderness when caring for our mum. In fact, one of the girls actually said that she looked forward to coming into work to look after
the residents as it was like looking after her nan, which we found lovely. I would definitely, highly recommend Russell Court. Thank you.

Reply from Rachel Caveney, Registered Manager at Russell Court Nursing Home

Thank you for your lovely review. It was a pleasure and a privilege to look after your Mum.


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Review from R R (Friend of Resident) published on 21 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care. Every visitor has commented on cleanliness of home and no unpleasant odours. Staff always pleasant and attentive to patient. Thoroughly recommend this facility.

Reply from Rachel Caveney, Registered Manager at Russell Court Nursing Home

Thank you so much for your lovely review and recommendation.


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Review from K O (Daughter of Resident) published on 12 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother resided happily at Russell Court Nursing Home for exactly five years. During this time she received excellent all-round care. She was encouraged to pursue her knitting hobby and she loved the musical entertainment that was provided regularly.
Latterly, when she was nearing the end of her
life, her care was tailored to her specific needs and I was readily informed with details of her ailing health by the very friendly and caring nursing staff.

Reply from Rachel Caveney, Registered Manager at Russell Court Nursing Home

Thank you so much for your lovely review. The staff here enjoyed caring for your mother and her knitting skills will be sadly missed. Kind Regards.


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Review from Simon B (Son of Resident) published on 27 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

We, my sister and I, got off to a rather bad start with Russell Court, but that was down to one person who is no longer there. My mum was there from June 2022 to only a few days ago, when she died. Overall, the standard of care was very good and the staff were always helpful and friendly. Yes, there
were occasional minor lapses, but we are all human after all. Although Mum didn't really take part in many of the events that went on at the home, the residents always had opportunities to take part in activities (summer parties, trips, cooking, shopping, petting animals and etc.), even if only from the comfort of their room. The end of life care Mum received over the last few weeks was exemplary and the home's flexibility with regards to visiting and ensuring Mum passed away peacefully could not have been better. The home certainly gets my recommendation.

Reply from Rachel Caveney, Registered Manager at Russell Court Nursing Home

Thank you for your review and kind recommendation.


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Review from C W (Daughter of Resident) published on 22 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was with you for 7 years she was very happy there and the staff were amazing. The home is very clean and there is so much for the residents to do you always feel so welcome when you visit highly recommend for anyone who are looking for a care home.

Reply from Rachel Caveney, Registered Manager at Russell Court Nursing Home

I am so glad that you found the home welcoming. We strive to provide the best care possible and it is always great to receive such lovely feedback. Thank you very much for your kind review.


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Review from Sarer T (Daughter of Resident) published on 21 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wow! Peace of mind that my mum is cared for in a safe and welcoming 'home from home' environment. Her room is well appointed and kept spotlessly clean. Personal belongings and decor help to keep the environment familiar and personal. A detailed care plan ensures her needs and wishes are met in relation
to the care she receives. The staff are experienced and so very caring, taking time to chat and sing with my mum while feeding or carrying out personal care. Mum has received swift and effective medical treatment from the nursing staff and I have been kept informed of her demeanour and wellbeing every day, via the app and in person. Russell Court has enabled me to go back to being a daughter, enabling me to spend quality time with my mum, but being secure in the knowledge she is perfectly content when I'm not there.

Reply from Rachel Caveney, Registered Manager at Russell Court Nursing Home

Thank you very much for your fantastic feedback. The staff here enjoy their work and it's a pleasure to care for your mum.


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Review from Marian H (Sister of Resident) published on 19 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother passed away in April 2023 after being a resident in the nursing home for twenty-three years. During his time there, he enjoyed various entertainment, barbecues and outings. He loved spending time in the lounge, joining in with the activities and enjoying a friendly chatter with his friends
and the staff, who were like a second family to him. I cannot speak highly enough of the staff; they treated him with respect and the loving care they provided was second to none. They shared playful banter with him, which he enjoyed, and the resulting smiles and laughter was memorable. I always received a friendly welcome when I visited and was kept well informed of my brother's progress. At times when I was unable to visit, I was given the option of having a video call with him. I will always appreciate this, as I was able to speak to him shortly before he passed away. The home is well run, clean and well maintained.

Reply from Rachel Caveney, Registered Manager at Russell Court Nursing Home

Thank you so much for your kind words. Your brother was an absolute pleasure to care for and we will all miss him greatly.


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Review from Marilyn P (Daughter-in-law of Resident) published on 24 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My darling father-in-law is in your home now. You have been absolutely brilliant looking after him. One member of your staff deserves a medal he has been fantastic can’t thank him enough, another staff member has been a star organising our video time with Dad. You all deserve a pat on the back, can’t
thank you all enough. You looked after my dear mum-in-law who sadly passed away in March. Wishing you all the very best and a huge thank you to all the management carers and staff for keeping this a COVID free nursing home.

Reply from Rachel Caveney, Registered Manager at Russell Court Nursing Home

Thank you so much for your lovely comments. It has been our pleasure to look after your father-in-law, and your mother-in-law, who is sadly missed. Thank you for all your support through a difficult year.


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Review from Teresa T (Daughter of Resident) published on 2 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was in Russell Court Nursing Home for 11yrs 2months, and I could not have wished for a nicer home for her to have lived in. It was always very clean and tidy, the food was always fresh and presented nicely, and the rooms were very comfortable. The staff are so friendly and welcoming and very
caring, some have been working there since before my mum moved into Russell Court.

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Current Review Score: 9.7 (9.747)

Overview of Review Score

The Review Score of 9.7 (9.747) out of 10 for Russell Court Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.747 for Russell Court Nursing Home is calculated as follows: ( (118 Excellents x 5) + (33 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 154 Ratings = 4.747

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Russell Court Nursing Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 12 Jun 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Russell Court Nursing Home

What types of Care is Russell Court Nursing Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Russell Court Nursing Home provide?

Palliative Care, Convalescent Care, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Russell Court Nursing Home have?

There are 40 Single Rooms.

What are the Facilities & Services at Russell Court Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Russell Court Nursing Home to the centre of Longfield?

0.4 mile(s) as the crow flies, distance by road may be significantly further.