This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
Free parking on site
Barchester Winchester House Care Centre has a Review Score of 9.8 (9.766) out of 10, based on 32 reviews in the last 2 years. Over all time Barchester Winchester House Care Centre has 105 reviews.
Review from L W (Daughter of Resident) published on 1 April 2025
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Reply from Liza Burchell, General Manager at Barchester Winchester House Care Centre
Thank you so much for sharing your experience with us at Winchester House.
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Review from Rosalie G (Resident) published on 20 March 2025
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Reply from Liza Burchell, General Manager at Barchester Winchester House Care Centre
Thank you for your feedback during your stay. I hope you are keeping well.
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Review from T O (Daughter of Resident) published on 4 March 2025
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Reply from Liza Burchell, General Manager at Barchester Winchester House Care Centre
Thank you for your valued feedback, I am happy to hear that your mum is happy and settled in the home.
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Review from P S (Daughter-in-law of Resident) published on 3 March 2025
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Reply from Liza Burchell, General Manager at Barchester Winchester House Care Centre
Thank you for your lovely feedback about the care mum receives and food in the home. And that you have peace of mind when you go home.
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Review from Sara B (Daughter of Resident) published on 26 February 2025
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Reply from Liza Burchell, General Manager at Barchester Winchester House Care Centre
Thank you for your kind feedback. It was a pleasure to look after your mum, she's a lovely lady. I hope she continue to be safe at home.
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Review from Martin R (Resident) published on 19 February 2025
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Reply from Liza Burchell, General Manager at Barchester Winchester House Care Centre
Thank you for sharing your experience during your stay with us.
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Review from D S (Daughter of Resident) published on 29 January 2025
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Reply from Liza Burchell, General Manager at Barchester Winchester House Care Centre
Thank you so much for your lovely feedback, I will pass it on to our team.
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Review from Alan T (Son of Resident) published on 28 January 2025
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Reply from Liza Burchell, General Manager at Barchester Winchester House Care Centre
Thank you for sharing your experience and appreciation to staff on how your father settled in his respite care.
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Review from P H (Son of Resident) published on 5 December 2024
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Reply from Liza Burchell, General Manager at Barchester Winchester House Care Centre
Thank you for your valued feedback, it's our pleasure to look after your mum.
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Review from Christine S (Daughter of Resident) published on 25 September 2024
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Reply from Liza Burchell, General Manager at Barchester Winchester House Care Centre
Thank you for your lovely feedback. I am glad that your dad has settled and enjoying life in our care home.
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Review from Julie H (Daughter of Resident) published on 17 September 2024
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Reply from Liza Burchell, General Manager at Barchester Winchester House Care Centre
In behalf of the team, thank you for your kind words , we always try to support both family and residents during difficult times. Thank you for taking the time to give us your kind feedback.
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Review from Lisa P (Daughter of Resident) published on 8 August 2024
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Reply from Liza Burchell, General Manager at Barchester Winchester House Care Centre
Thank you so much for sharing your experience with us. Its our pleasure to look after your dad.
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Review from Marie R (Daughter of Resident) published on 26 July 2024
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Reply from Liza Burchell, General Manager at Barchester Winchester House Care Centre
Thank you for your kind words of appreciation to our team. We truly will miss your dad.
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Review from S H (Friend of Resident) published on 22 May 2024
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Reply from Liza Burchell, General Manager at Barchester Winchester House Care Centre
Positive feedback such as this is always so gratefully received and will mean a lot to all the team. It is a testament to the hard work and dedication of our staff and to the quality standard that we expect within every Barchester home and will be shared with the team members involved in the care provided to your friend. Thank you so much for taking the time to write to review us.
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Review from Lynn J (Friend of Resident) published on 20 May 2024
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Reply from Liza Burchell, General Manager at Barchester Winchester House Care Centre
Thank you for your lovely feedback, please join us again at our future events.
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Review from Sarah H (Friend of Resident) published on 20 May 2024
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Reply from Liza Burchell, General Manager at Barchester Winchester House Care Centre
Thank you for your feedback. It is important for us to know that you are happy with the care that we provide to your friend.
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Review from Laraine B (Daughter of Resident) published on 17 May 2024
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Reply from Liza Burchell, General Manager at Barchester Winchester House Care Centre
Thank you so much for your lovely feedback. I will share this with the rest of our team.
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Review from Lindsay G (Son of Resident) published on 17 May 2024
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Reply from Liza Burchell, General Manager at Barchester Winchester House Care Centre
Thank you for your feedback. I will look into the room environment that you have mentioned. I am glad that the rest of your experience has been generally good.
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Review from Beverley C (Daughter of Resident) published on 10 May 2024
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Reply from Liza Burchell, General Manager at Barchester Winchester House Care Centre
Thank you so much for your kind words about your mum's stay here at Winchester House. It's our pleasure to look after your lovely mum, and we are really glad that she enjoyed her stay with us.
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Review from Dennis H (Husband of Resident) published on 8 January 2024
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Reply from Liza Burchell, General Manager at Barchester Winchester House Care Centre
On behalf of Winchester, I would like to say thank you for your valued feedback, and we are truly happy that we have managed to reassure and help you in the transition of care for your wife.
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The Review Score of 9.8 (9.766) out of 10 for Barchester Winchester House Care Centre is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 32 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.766 for Barchester Winchester House Care Centre is calculated as follows: ( (309 Excellents x 5) + (31 Goods x 4) + (17 Satisfactorys x 3) + (4 Poors x 2) + (2 Very Poors x 1) ) ÷ 363 Ratings = 4.766
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Barchester Winchester House Care Centre is based on 30 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 123 registered maximum number of service users is 24.6, which has been reached with 30 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 20 Aug 2021
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