Staplehurst Manor Care Home

Frittenden Road, Staplehurst, Tonbridge TN12 0DG
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9.6 105 Reviews
  • Staplehurst Manor Care Home, Tonbridge
Staplehurst Manor is a beautiful home, which welcomes anyone in need of nursing or residential care, including those living with Parkinson’s. Nurses are on duty at all times for residents in need of nursing care, which is particularly helpful if their condition requires regular medical attention.

They're in a picturesque spot between the High Wield and the Kent Downs, both areas of outstanding natural beauty and surrounded by open fields and woodland, but Staplehurst village is just a mile away. There you’ll find shops, pubs, churches and a library.

The house is beautifully decorated and furnished, with high ceilings and lots of natural light. There are lovely arched windows, parquet floors, stained glass and a sweeping staircase.

There are lots of places to relax here. Residents can have a little pampering in the salon, settle down quietly with a book, or catch up with a loved one over coffee and cake in one of the lounges. Outside, they can enjoy very large grounds, where there’s a courtyard garden with a pretty fishpond and terrace. There’s also a wildlife pond, and peaceful woodland walks for those who are able.

This is a warm and friendly community, not only for residents but for their friends and family, too. The activity coordinator makes sure there’s something for everyone, including those who are less mobile.

They prepare delicious meals which residents can enjoy in their beautiful, spacious dining room or in the comfort of their own room. There are plenty of favourites on their menu, with themed meals for special occasions.

Follow the home on Facebook to find out more about the great things that go on day to day. Search 'Bupa UK Staplehurst Manor Care Home'

Care Provided by Staplehurst Manor Care Home

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 30 Service Users
  • Privately Owned
  • Care Offered
  • Parkinson's Disease
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Julie Taylor (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (30)
    • Single Rooms with ensuite Wet Room (4)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Staplehurst Manor Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Stairlift
  • Television point in own room
  • Wheelchair Access

Staplehurst Manor Care Home Reviews (105)

Total of 105, showing 21-40
9.6

Staplehurst Manor Care Home has a Review Score of 9.6 (9.606) out of 10, based on 36 reviews in the last 2 years. Over all time Staplehurst Manor Care Home has 105 reviews.

Overall Experience

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  • 32
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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

Staplehurst Manor has a warm and welcoming feel from the moment you walk through the door. You can tell the staff really care about the residents and are passionate about their work. I only popped in to visit a friend but I know where I want my mum to love when she needs care and support- Staplehurst
Manor!

Reply from Fran Donno, Customer Service Adviser at Staplehurst Manor Care Home

Thank you for your kind words. We are pleased to hear that you are impressed with the warm and welcoming feel to Staplehurst Manor Care Home and we are very happy to hear you can feel at ease with your friend in our care. Please let us know if there is anything we can do to make your friend's stay as comfortable as possible.


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Overall Experience  Overall Experience 5.0 out of 5

I visited my mother in the home last month coming from the US. I really thought my mother would struggle with the transition from living with family to moving into a home. The home has made her very welcome and she is really enjoying being there and participating in the amazing variety of activities
that are arranged by the home. The best part for us is seeing the almost daily photos of my mother and her co-residents really enjoying their days. We live in the States but can see her almost daily! The staff are very friendly and helpful. The food is top-notch also! Couldn't have asked for a better place for our mum.

Reply from Grace Langfield, Customer Service Adviser at Staplehurst Manor Care Home

Thank you for your lovely feedback. It's wonderful to hear that our staff are going above and beyond to make sure you are kept up to date with your mother's daily activities and that you feel at ease having her in our care. We will certainly pass your comments on to the manager.


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Overall Experience  Overall Experience 5.0 out of 5

This is a lovely ‘home’ to all residents. The carers really take pride in their role and look after the residents with dignity and respect. It’s always clean and fresh with daily activities. Great menus and fresh fruit daily. A lovely place to live in your later years.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Staplehurst Manor Care Home

Thank you for your lovely review. We are happy to hear that you feel our staff care for our residents with dignity and respect. We hope to continue providing your loved one with the best possible care.


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Overall Experience  Overall Experience 4.0 out of 5

I spent two weeks in respite while my family were away. The staff were kind, friendly and efficient and the food was very good - a bit too generous with cream though. The bedroom was small but adequate for a short stay. Overall, a happy experience and activities were good.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Staplehurst Manor Care Home

Thank you for your feedback. We are glad to hear that you were happy with your stay.


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Overall Experience  Overall Experience 5.0 out of 5

My stay has been a pleasant experience helping me recover from heart surgery.
I have been provided a good choice of food at each mealtime. My family and friends have been welcome when visiting. Lots of activities are made available.
My room very light and pleasant with views over the garden. Kept
very clean by staff who were always polite and cheerful. My one negative is; I did not always have a cup/pot of tea requested, this was am, afternoon and pm to different members of staff, a small issue but I do like my tea.

Reply from Eden Tomlinson, Customer Service Adviser at Staplehurst Manor Care Home

Thank you for your lovely review. We are very happy to hear you can feel at ease in our care. We will discuss your feedback with the home’s manager to help them continually improve their service.


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Overall Experience  Overall Experience 5.0 out of 5

Care, support, listening to me, happiness.

Reply from Eden Tomlinson, Customer Service Adviser at Staplehurst Manor Care Home

Thank you for taking the time to leave a review. We are pleased to hear you feel cared for, supported, listened to and happy! We hope to continue providing you with the best possible care.


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Overall Experience  Overall Experience 5.0 out of 5

I have always found the carers to be especially thoughtful and kind. I know if I require help they are always ready to help me. I feel we are very lucky to have them.

Reply from David Mclean, Customer Service Adviser at Staplehurst Manor Care Home

Thank you for your kind words. We are very happy to hear you can feel at ease in our care. Please let us know if there is anything we can do to make your stay as comfortable as possible.


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Overall Experience  Overall Experience 4.0 out of 5

I am happy in lovely surroundings with caring staff, especially since breaking my ankle and being practically helpless for a period.

Reply from Fran Donno, Customer Service Adviser at Staplehurst Manor Care Home

Thank you for your lovely review. We are very happy to hear you can feel at ease in our care and that you are happy. We hope to continue providing you with the best possible care.


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Overall Experience  Overall Experience 5.0 out of 5

My mum spent her last month here and I cannot thank the staff and home for their kindness, care and respect shown to us as a family and to Mum.
Making a decision as to where Mum should go from hospital was one of the hardest decisions we had to make as a family and so glad we sent Mum here, from the
warm welcome we received on the 1st visit to the funeral day we left when Mum passed.
Food amazing. Activities brilliant, should residents want to join in. Lounge area and garden beautiful and the live singers are an amazing touch to the care and entertainment to residents.
Thank you so much for the love and care you showed us all, especially Mum. It was and will always be appreciated. You are all so hardworking and have hearts of gold.

Reply from David Mclean, Customer Service Adviser at Staplehurst Manor Care Home

Thank you for taking the time to leave your lovely review. We are sorry for your loss. We are glad to help you and your family through such a difficult time and we hope Staplehurst Manor Care Home did everything possible to make the transition as easy as possible for your mum. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Hopefully you will go away from this feeling like your mum received the best possible care and thank you for choosing Staplehurst Manor for her stay.


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Overall Experience  Overall Experience 5.0 out of 5

I have been living in Staplehurst Manor Care Home for over a year now and I am finding it a very happy place to live. I would very happily recommend it to my family or friends.

Reply from David Mclean, Customer Service Adviser at Staplehurst Manor Care Home

Thank you for your lovely review. We are very happy to hear you can feel at ease in our care and it is always nice to hear from residents feeling like they are cared for and looked after. Please let us know if there is anything we can do to make your stay as comfortable as possible. Thank you for choosing Staplehurst Manor for your stay.


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Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been in Staplehurst Manor for around 3 months now. So far so good, she is very happy there. As well as a nice room and good food, she particularly enjoys the daily activities and very much appreciates the wonderful staff who are extremely kind and caring.

Reply from Fran Donno, Customer Service Adviser at Staplehurst Manor Care Home

Thank you for your kind words. We are very happy to hear you can feel at ease with your mother-in-law in our care and that she is happy. We are pleased to hear that your mother-in-law enjoys our daily activities and it is always nice to hear words like 'Kind' and 'Caring' being used to describe our staff. We hope to continue providing your loved one with the best possible care.


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Overall Experience  Overall Experience 5.0 out of 5

Have settled into care home routine. Very comfortable here. Food is good, staff are very helpful and caring. Room is pleasant and comfortable. I am well looked after and I am glad to be here.

Reply from David Mclean, Customer Service Adviser at Staplehurst Manor Care Home

Thank you for your lovely review. We hope Staplehurst Manor Care Home did everything possible to make the transition as easy as possible for you and it is always nice to hear from residents feeling like they are cared for and looked after. We hope to continue providing you with the best possible care and thank you for choosing Staplehurst Manor for your stay.


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Overall Experience  Overall Experience 3.0 out of 5

My overall experience has been very positive. I have been touched by the care I have received from the carers, very often young girls who have come from very different backgrounds.
While there are points where I feel could be improved, there is an overall attempt by the staff to care for us and respond
to our needs. In particular, I receive a great deal of help from the daily excersies, which are essential to my regaining mobility. These are well planned and carried out are, indeed, provide an excellent element of interest in daily life.

Reply from Grace Langfield, Customer Service Adviser at Staplehurst Manor Care Home

We appreciate you taking the time to leave us your comments. We are really pleased to hear you are overall receiving such good care from our staff. We will discuss your feedback with the home’s manager to help them continually improve their service, please do let us know if there is anything else we can do to make your stay as comfortable as possible.


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Overall Experience  Overall Experience 5.0 out of 5

Experience is very good so far and up to expectations. Staff are friendly and caring. Food is good and menu is varied. Accommodation is pleasant and comfortable. Overall, happy to be here!

Reply from Eden Tomlinson, Customer Service Adviser at Staplehurst Manor Care Home

Thank you for your feedback. We are happy to hear you are having a good experience with us at Staplehurst Manor Care Home and find our staff friendly and caring. Please let us know if there is anything we can do to make your stay as comfortable as possible.


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Overall Experience  Overall Experience 4.0 out of 5

What a wonderful home the Manor is - we have known about it for many years as we lived in the village. We, therefore, had no hesitation about enquiring about a room for Mother and were delighted that there was a room available - even in the middle of lockdown!
The staff are absolutely wonderful and
always go the "extra mile" when needs change and become more challenging.
Thank you for all you do!

Reply from David Mclean, Customer Service Adviser at Staplehurst Manor Care Home

Thank you for your lovely review. It is always nice to hear words like “wonderful” and “go the extra mile” being used to describe our care. We hope to continue providing your loved one with the best possible care, and we look forward to seeing you again soon.


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Overall Experience  Overall Experience 5.0 out of 5

My late mother spent the last three years of her life at Staplehurst Manior. From the outset, the staff were very caring, kind and professional. She was very happy there, and her room as well as all the communal areas were kept spotlessly clean. The atmosphere was a happy one, with residents encouraged
to participate together in various activities to help with their stay. My wife and I fully recommend this home and its incredible staff. We thank them for their kindness to Mum, who I know appreciated their help. Thank you!

Reply from Fran Donno, Customer Service Adviser at Staplehurst Manor Care Home

Thank you for your lovely review. We are so pleased that we were able to help your family through such a difficult time. It is always nice to hear words like “kind” and “professional” being used to describe our care. Hopefully, you will go away from this feeling like your loved one received the best possible care.


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Overall Experience  Overall Experience 5.0 out of 5

Staplehurst Manor is a very well-run home. We are always looked after with kindness and respect. I would always recommend this home with pride and know that all residents will be looked after if they chose to come and live here.

Reply from David Mclean, Customer Service Adviser at Staplehurst Manor Care Home

Thank you for your kind words. It is always nice to hear words like “well-run, "kindness” and “respect” being used to describe our care. It is always nice to hear from residents feeling like they are cared for and looked after. Please let us know if there is anything we can do to make your stay as comfortable as possible.


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Overall Experience  Overall Experience 5.0 out of 5

My mother went into Staplehurst Manor in July 2020 with the expectation she didn't have long to live. With the excellent care and support given by the staff there, my mother flourished, and the last two years of her life were spent very comfortably and happily. I am very grateful for the diligence and
cheerfulness of the staff, who were always welcoming when we visited. In my opinion, this care home is without fault.

Reply from Rebecca Kellegher, Customer Service Adviser at Staplehurst Manor Care Home

We appreciate you taking the time to leave us your comments. We are glad to help you and your family through such a difficult time, and we hope that you will go away from this feeling like your Mother received the best possible care.


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Overall Experience  Overall Experience 5.0 out of 5

If you or your relative are considering a move into a residential home then I couldn't recommend Staplehurst Manor highly enough. It has the feel of a four-star hotel having been recently refurbished. I was able to choose the new colour of my bedroom and the soft furnishings and there is currently a
new summer house being built for in the garden.

Reply from David Mclean, Customer Service Adviser at Staplehurst Manor Care Home

Thank you for your lovely review. We are happy to hear you feel like a part of our Staplehurst Manor family, and we are very happy to hear you can feel at ease in our care. Please let us know if there is anything we can do to make your stay as comfortable as possible. Thank you for choosing Staplehurst Manor for your stay.


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Overall Experience  Overall Experience 5.0 out of 5

So happy and content.

Reply from Grace Langfield, Customer Service Adviser at Staplehurst Manor Care Home

Thank you for your review. Please let us know if there is anything else we can do to make your stay as comfortable as possible.


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Current Review Score: 9.6 (9.606)

Overview of Review Score

The Review Score of 9.6 (9.606) out of 10 for Staplehurst Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 36 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 35 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.606 for Staplehurst Manor Care Home is calculated as follows: ( (267 Excellents x 5) + (131 Goods x 4) + (16 Satisfactorys x 3) ) ÷ 414 Ratings = 4.606

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Staplehurst Manor Care Home is based on 35 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 35 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 Apr 2017

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 17 Feb 2025

Ensuite room (toilet and basin) available offering nursing or residential care. The home has a homely feel, set within 27 acre beautiful gardens.


Awards / Recognitions (0)

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Meet the Team (16)

Amy

Amy Smith

Job Title: Chef Manager

Joined: 2004

I will have worked at Staplehurst Manor for 20 years this September. I started as a chef assistant, completed my level 3 apprenticeship and was promoted to chef manager, and I've not looked back since.


I work with the most amazing people who really, genuinely care about what they do and about the residents in our home. No day is the same and it feels like having a huge extended family here.


I live locally with my husband, daughter and our Labrador who we enjoy going on long walks. I am a huge Chelsea FC fan and I even got the chance to watch the 2012 Champions League final in Munich.


Broxi

Broxi Evans

Job Title: Receptionist

Joined: 2020

I have been working as a receptionist at Staplehurst Manor for 4 years.


Working at Staplehurst Manor has allowed me to gain experience, knowledge and confidence in my work throughout the years. During my time here I've passed my Level 3 Business Administration apprenticeship and I'm currently working towards my Level 5 Leadership in Adult Care apprenticeship so I can become a qualified manager.


My favourite thing about working here is how friendly all our teams are, it really feels like a family to anybody that walks through the door.


Outside of work, I have a big passion for animals, and since moving in with my partner I've adopted 4 fur babies in the past 2 years.


Martha

Martha Isted

Job Title: Senior Activity Coordinator

Joined: 2017

I started as a care assistant in 2017 and in 2018 I also took on the role of Senior Activity Coordinator. I've also got experience as an Engagement Champion, First Aider and Mental Health First Aider.


I take pride in looking after our residents and making sure they are enjoying the entertainment we always have going on in the home. We are always doing activities such as arts and crafts, embroidery, music and dancing.


I was born in Ecuador in South America and speak both English and Spanish. I've lived in Staplehurst for a few years now and enjoy going on walks around the area. I've recently taken up new hobbies of sewing and embroidery.


Suzy

Suzy Suka

Job Title: Senior Care Assistant

Joined: 2023

I've been working for Bupa for just over a year now and have loved every second of it.


I have a master's Degree in Public Health from my University in Ghana and have worked with numerous international hospitals which led me to finding a new career path here with Bupa.


My favourite part of working at Staplehurst Manor is around the residents, they light up my every day and it's a privilege to care for them, as I am passionate about giving back to my community.


In my spare time, I enjoy sewing, reading and dancing.


Susan

Susan Pope

Job Title: Senior Care Assistant

Joined: 2001

I started working for Staplehurst Manor 23 years ago as a Carer and became a Senior Care Assistant 5 years ago.


My favourite part of the job is to make the residents happy and see them smiling.


I have a large family who I enjoy spending time with and enjoy travelling with my Husband. Most recently we've bought a motorhome so we can go on adventures across the country with our dog, a cockapoo called Meg.


Mareenamol

Mareenamol Thampi

Job Title: Senior Care Assistant

Joined: 2023

I've been a Senior Care Assistant at Staplehurst Manor for 1 year and 3 months so far.


I am really passionate about healthcare and assisting our residents in their day-to-day lives, and I'm currently working towards being a qualified nurse.


Outside of work, I am married with 2 children and I like to spend my time listening to music and watching sports.


Remya

Remya Kuriakose

Job Title: Senior Care assistant

Joined: 2023

After working as a Nurse in Kuwait for a few years, I decided to make the move with my family to the UK and eventually began working at Staplehurst Manor at the start of 2023.


I really enjoy working as a team and being able to use this to deliver excellent care.


I live with my Husband and our 2 children whom I really enjoy spending time with. I live in Maidstone and enjoy cooking and gardening in my spare time.


Ash

Ash Moochingal

Job Title: Carer

Joined: 2023

I joined Bupa in late 2023. I began working part-time alongside my studies and this is where my passion for caring began.


I really enjoy helping the residents with their daily tasks, getting to know them and working as a team with my colleagues.


In my day-to-day life, I enjoy travelling, watching films playing sports and exploring my local area of Gillingham.


Lana

Lana Russell

Job Title: Care Assistant

Joined: 2023

I joined Bupa in January 2023 and in my short time as a care assistant, I've developed a real passion for working with the elderly.


I studied Health and Social care in college as well as doing my First Aid training so it's nice to put my work into practice and help take care of our residents.


I live locally in Staplehurst with my family and my favourite hobby is training in beauticians treatments, specifically lash extensions.


Christin

Christin Renjith

Job Title: Care Assistant

Joined: 2023

I joined Staplehurst Manor as a carer in the summer of 2023.


I originally come from an engineering background but a relative suggested I apply for a job here and I've not looked back since. My favourite part of the job is interacting with the residents and building up those relationships with their families.


I live locally to Staplehurst and in my spare time enjoy driving cars.


Maria

Maria Leal Braga

Job Title: Care Assistant

Joined: 2023

I started working at Staplehurst Manor in September 2023.


I have a background in international commerce and finance and I was also a studying Veterinary. My dream was always to help people so I decided to make the switch to being a healthcare professional where I now have aspirations of becoming a Doctor.


One of my favourite parts of being a carer is making sure our residents are comfortable and being able to make a difference in their lives.


In my own time, I enjoy music, singing and dancing as well as more logical-based hobbies like puzzles and even studying.


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Elaine Fagg

Job Title: Kitchen Assistant

Joined: 1999

I've worked for Bupa for over 25 years now. My current and main job is as a Kitchen Assistant however I've also worked as a Resident Hairdresser, in the Housekeeping and Kitchen departments too.


I love interacting with the residents and learning all about their lives and their past. I've got great work relationships and over the years I've made a lot of friends with my colleagues too.


I like to keep active and do all sorts such as aqua aerobics, gardening and going on walks with my dog. I enjoy spending time with my friends going out for meals and going on holidays too.


Sharon

Sharon Rabbani

Job Title: Assistant Chef

Joined: 2021

I started working as an Assistant Chef for Staplehurst Manor in 2021 however I have previously worked for Bupa part-time whilst studying.


I enjoy the flexibility of my job so that when I am here I'm able to spend my time doing invaluable work giving the residents the highest quality service.


I got married to my wonderful wife last year and have a big passion for cars. I enjoy going to car shows and driving as well as making music and singing.


Wongduang

Wongduang Maharaksit

Job Title: Housekeeping

Joined: 2020

I joined the team at Staplehurst Manor in 2020.


I had previously worked in Nuffield and had experience working in care homes before I made the switch to Bupa.


I took to Staplehurst Manor because the residents and staff have great relationships and I enjoy being a part of making them happy.


I love spending time with my friends and I'm also married with one son. My favourite hobby is cooking and I even grow my own plants and vegetables.


Julie

Julie Taylor

Job Title: Home Manager

Joined: 2000

I have worked in Staplehurst Manor since 2017, and I began my career with Bupa in 2000. I started as a carer and progressed through different roles.


My previous job roles include carer, senior carer, team leader, deputy unit manager, unit manager and home manager.


My career in the sector began as an Auxiliary Nurse in a hospital. I was in this role for 3 years and left to start a family. When my youngest child turned 9, returned to work as a carer in a Bupa Care Home.


I was one of the first carers to complete their NVQ as they were introduced right as I began my role as a carer, and it gave me the opportunity to travel around other Bupa Care Homes as an NVQ assessor which was a great experience.


I always go home feeling proud that I have provided a service that makes someone feel safe and happier.


When I began to work at Staplehurst Manor, I fell in love with the area and the countryside so I decided to move close to the home where I now live with my family.


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Julie Taylor

Job Title: Home Manager

Joined: 2000

I have worked in Staplehurst Manor since 2017, and I began my career with Bupa in 2000. I started as a carer and progressed through different roles.


My previous job roles include carer, senior carer, team leader, deputy unit manager, unit manager and home manager.


My career in the sector began as an Auxiliary Nurse in a hospital. I was in this role for 3 years and left to start a family. When my youngest child turned 9, returned to work as a carer in a Bupa Care Home.


I was one of the first carers to complete their NVQ as they were introduced right as I began my role as a carer, and it gave me the opportunity to travel around other Bupa Care Homes as an NVQ assessor which was a great experience.


I always go home feeling proud that I have provided a service that makes someone feel safe and happier.


When I began to work at Staplehurst Manor, I fell in love with the area and the countryside so I decided to move close to the home where I now live with my family.