Warwick Park Care Home has a Review Score of 9.8 (9.770) out of 10, based on 10 reviews in the last 2 years. Over all time Warwick Park Care Home has 69 reviews.
Review from Gina F (Niece of Resident) published on 15 November 2018
Submitted via Postal Card •
Report
Overall Experience
4.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Teresa C (Daughter of Resident) published on 15 November 2018
Submitted via Postal Card •
Report
Overall Experience
4.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Chris B (Grandson of Resident) published on 15 November 2018
Submitted via Postal Card •
Report
Overall Experience
4.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J B (Daughter-in-law of Resident) published on 15 November 2018
Submitted via Postal Card •
Report
Overall Experience
4.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sarah S (Daughter of Resident) published on 15 November 2018
Submitted via Postal Card •
Report
Overall Experience
4.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Marion C (Wife of Resident) published on 18 September 2018
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from K B (Daughter of Resident) published on 8 August 2018
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from P C (Friend of Resident) published on 8 August 2018
Submitted via Postal Card •
Report
Overall Experience
4.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Lynne M (Daughter of Resident) published on 31 July 2018
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Will B (Grandson of Resident) published on 19 July 2018
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Valerie P (Partner of Resident) published on 18 July 2018
Submitted via Postal Card •
Report
Overall Experience
4.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sylvia R (Resident) published on 29 June 2018
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Peter H (Father of Resident) published on 22 June 2018
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Gavin C (Son of Resident) published on 18 May 2018
Submitted via Postal Card •
Report
Overall Experience
4.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from P G (Daughter of Resident) published on 9 April 2018
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Susan G (Resident) published on 6 April 2018
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from K G (Son of Resident) published on 6 April 2018
Submitted via Postal Card •
Report
Overall Experience
4.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Carole B (Friend of Resident) published on 3 April 2018
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sheila J (Wife of Resident) published on 3 April 2018
Submitted via Postal Card •
Report
Overall Experience
4.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J T (Resident) published on 27 March 2018
Submitted via Postal Card •
Report
Overall Experience
4.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.8 (9.770) out of 10 for Warwick Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 10 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.770 for Warwick Park Care Home is calculated as follows: ( (89 Excellents x 5) + (22 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 113 Ratings = 4.77
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Warwick Park Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4, which has been reached with 10 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 26 Mar 2020
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest ReportPlease Contact Us for Latest Vacancies
Loading
Loading events
Job Title: Home Manager
Joined: 2014
I have worked in healthcare for over a decade and have been a registered nurse since 2007. Have a vast experience in different nursing departments.
Being part of MG Homes, I and our multi-disciplinary team of nurses, carers, domestic, and kitchen staff, will work together in order to deliver the best person-centred care to those we support.
I have been part of the MG Homes team since 2014. I started as a registered nurse, in 2016 I was promoted to deputy manager and in 2018 I was promoted to manager.
Job Title: HR Administrator
Joined: 2024
I have worked in the Healthcare sector since 2011. I started as a care assistant, then progressed into care co-ordinator, field care supervisor and now HR administrator at MG Homes.
I joined MG Homes to expand my knowledge of the care sector within the administration field of the Head Office. I get great fulfilment in supporting our staff, relatives and residents throughout the longevity of their stay with us.
Job Title: Activities Co-ordinator
Joined: 2020
I have been working at MG Homes for 3 years. My role as Activities Coordinator is varied and life-affirming. I have gathered a wealth of wisdom that people have generously shared with me, and I continue to learn as I accompany individuals. I'm very fortunate that my job allows me to take time to be with people and that's what I love about my job.
My greatest point of pride is Warwick Park being recognised for great and memorable activities and events.
Whether it's Valentine's Day, Halloween or a summer festival, we throw a good party to bring out the beautiful smiles of our residents and families! I am proud to have organised the events and see how engaged everyone is each time!
Job Title: Head of Housekeeping
Joined: 2022
I love my job because it feels like a family, and I love making a difference to the people who call Warwick Park Care Home their home. My biggest achievement so far is that within six months I became the Head of Housekeeping.
Job Title: Maintenance Assistant
Joined: 2022
I have been working for MG Homes for about 6 months and have over 40 years of experience in the facilities field. My experience as a facilities manager in the NHS for 18 years has brought me here to gain more experience.
I like how different my job is every day. The working environment is really good and I enjoy making the days of our residents and staff brighter.
Job Title: Facilities Administrator
Joined: 2013
I moved back from Wales over ten years ago and wanted to get a job so I could use my property maintenance skills. For 10 years I worked as a Maintenance Manager at MG Homes. I love my job; it gets me involved with the residents and I am happy to contribute to their well-being by keeping their rooms nice and tidy.
My best achievement so far is receiving compliments from residents and their families about the appearance of both homes, communal areas and residents' bedrooms. I have recently moved into the position of Facilities Administrator, and there is a lot of administrative work behind the maintenance. I continue to enjoy my work and improving the lives of residents.
