Warwick Park Care Home

55 Warwick Park, Tunbridge Wells TN2 5EJ
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9.8 69 Reviews
  • Warwick Park Care Home, Tunbridge Wells
Warwick Park: Care for individuals by individuals who care...

Choosing a home for you or your loved one is an important decision that cannot be taken lightly. Not only do you want the highest level of care but the freedom to make choices and enjoy a happy fulfilling life.

Warwick Park has the right people, philosophy and environment to provide bespoke care in a way which opens up possibilities rather than restrict choices.

Staff members are selected for their caring nature and willingness to learn. They strive for continuous improvement, providing on-going learning programs to staff. The staff put your dignity and, most importantly, your choice at the forefront of care.

Please don't hesitate to arrange a viewing where you can come and speak to the manager, staff and other residents.

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Care Provided by Warwick Park Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 32 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Patricia Napier (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (32)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (32)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Warwick Park Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care £1,400 – £1,900
  • (these prices are only a guideline, please contact Warwick Park Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Stairlift
  • Television point in own room
  • Wheelchair Access

Warwick Park Care Home Reviews (69)

Total of 69, showing 61-69
9.8

Warwick Park Care Home has a Review Score of 9.8 (9.770) out of 10, based on 10 reviews in the last 2 years. Over all time Warwick Park Care Home has 69 reviews.

Overall Experience

  • 42
  • 27
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Date Published

69
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59

Review from Sally M (Friend of Resident) published on 27 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We looked at four other homes before deciding on placing our mum at Warwick Park. The home has undergone major works and looks lovely. What made the decision for us was the atmosphere. You feel like you are in a home rather than a big hospital. It was the staff that made the atmosphere, they are all
so caring and obliging. We know mum is very happy there.

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Review from J S (Friend of Resident) published on 12 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been visiting my friend that is a resident at Warwick Park very often. When I visit her she always looks very well cared by the staff. Everything always cleaned. Staff is excellent, very friendly.

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Review from Sue G (Resident) published on 9 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The hospital facilitated my transfer with straps and a damaged permanently left shoulder which makes using a Zimmer frame impossible.


There has been no follow up to the clinic by the hospital so hopefully, the home will phone on my behalf.


The home is very well-run with staff who are competent

and very compassionate.

Reply from Sam Gregory, Director at Warwick Park Care Home

Dear Sue, our activities programme continues to evolve but was recently rated excellent by the independent body Healthwatch. Also, our fees are very competitive for the area, and we provide high quality refurbished or newly built rooms. Your fees were also covered by the NHS enablement team.


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Review from Jackie B (Daughter of Resident) published on 20 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was treated with great kindness and care during her time at Warwick Park Nursing Home. The staff are wonderful, nothing was too much and the building is excellent (once finished). I will miss the people there and will always be grateful mum's last months were there.

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Review from Elizabeth A (Daughter of Resident) published on 3 January 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff made my mother's last few weeks very comfortable. Everyone was friendly and caring to her, and to me. The room was spacious, clean and well laid out . I could not have asked for a better place for her.

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Review from E C (Resident) assisted by family/friend published on 11 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came to Warwick Park from another care home - the bed is very good and plenty of it, staff are lovely and very kind. When I came to Warwick Park I was not able to walk but I can manage 3-4 yards now. Staff take me out for a walk down to the pantiles and up to the park. I have been on several trips
which I always enjoy.

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Review from David P (Resident) published on 15 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Narrow passages, tight corners and a very small lift make the building of limited usefulness to a wheelchair user. Most of the staff are foreign workers, some with only a limited command of English. Nevertheless, they are very kind, patient and caring in their approach and every effort is made to meet
individual needs. Food and drink are plentiful and usually, some choice is offered, quality variable but often very good.

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Review from P T (Resident) published on 24 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been living here for a few months, the nurses are very kind, the food is good and other residents are quite nice and chatty. I like to watch others, knitting, painting and doing jigsaws. I go out for walks with staff and I nearly went on a trip on the riverboat but did not feel up to it on the
day. The pictures of the trip we lovely. I have put my name down for the next one.

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Review from Sidney D (Resident) published on 24 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been living here for a few months now. I moved from another care home which was very good and I was worried about the move but I should not have worried, the staff are really very good and caring. I like the activities we have, just come back from a lovely outing enjoying tea and cake whilst
out.

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Current Review Score: 9.8 (9.770)

Overview of Review Score

The Review Score of 9.8 (9.770) out of 10 for Warwick Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.770 for Warwick Park Care Home is calculated as follows: ( (89 Excellents x 5) + (22 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 113 Ratings = 4.77

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Warwick Park Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4, which has been reached with 10 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 Mar 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (6)

Patricia

Patricia Napier

Job Title: Home Manager

Joined: 2014

I have worked in healthcare for over a decade and have been a registered nurse since 2007. Have a vast experience in different nursing departments.


Being part of MG Homes, I and our multi-disciplinary team of nurses, carers, domestic, and kitchen staff, will work together in order to deliver the best person-centred care to those we support.


I have been part of the MG Homes team since 2014. I started as a registered nurse, in 2016 I was promoted to deputy manager and in 2018 I was promoted to manager.


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Beth Ryan

Job Title: HR Administrator

Joined: 2024

I have worked in the Healthcare sector since 2011. I started as a care assistant, then progressed into care co-ordinator, field care supervisor and now HR administrator at MG Homes.


I joined MG Homes to expand my knowledge of the care sector within the administration field of the Head Office. I get great fulfilment in supporting our staff, relatives and residents throughout the longevity of their stay with us.


Inu

Inu Peiris

Job Title: Activities Co-ordinator

Joined: 2020

I have been working at MG Homes for 3 years. My role as Activities Coordinator is varied and life-affirming. I have gathered a wealth of wisdom that people have generously shared with me, and I continue to learn as I accompany individuals. I'm very fortunate that my job allows me to take time to be with people and that's what I love about my job.


My greatest point of pride is Warwick Park being recognised for great and memorable activities and events.


Whether it's Valentine's Day, Halloween or a summer festival, we throw a good party to bring out the beautiful smiles of our residents and families! I am proud to have organised the events and see how engaged everyone is each time!


Saskia

Saskia Carter

Job Title: Head of Housekeeping

Joined: 2022

I love my job because it feels like a family, and I love making a difference to the people who call Warwick Park Care Home their home. My biggest achievement so far is that within six months I became the Head of Housekeeping.


Phillip

Phillip White

Job Title: Maintenance Assistant

Joined: 2022

I have been working for MG Homes for about 6 months and have over 40 years of experience in the facilities field. My experience as a facilities manager in the NHS for 18 years has brought me here to gain more experience.


I like how different my job is every day. The working environment is really good and I enjoy making the days of our residents and staff brighter.


Paul

Paul Kennard

Job Title: Facilities Administrator

Joined: 2013

I moved back from Wales over ten years ago and wanted to get a job so I could use my property maintenance skills. For 10 years I worked as a Maintenance Manager at MG Homes. I love my job; it gets me involved with the residents and I am happy to contribute to their well-being by keeping their rooms nice and tidy.


My best achievement so far is receiving compliments from residents and their families about the appearance of both homes, communal areas and residents' bedrooms. I have recently moved into the position of Facilities Administrator, and there is a lot of administrative work behind the maintenance. I continue to enjoy my work and improving the lives of residents.