Barchester Sutton Valence Care Home

Hi, my name is Robert, and I am the Senior General Manager here at Sutton Valence. Welcome to our website!

I joined Barchester HealthCare, as I was looking to use my life skills to enhance both the lives of residents and team members, I liked the values and description of Sutton Valance and Barchester as a care provider.

I really enjoy the daily challenges, team recruitment and always pushing and exceeding performance where I can. I also enjoy adding value, enhancing care and giving elders life purpose to enable them to engage in a fulfilled life.

I am passionate about delivering the levels and standards of care that I would expect for my own parents who are sadly no longer with us. If I had known about Barchester when my own parents required care, my family would have not experienced such pain and anxiety, this is why I chose Barchester to ensure that other families do not, where possible, have to endure what I had experienced in the past.

I have over 20 years of experience in the NHS, Private and Public businesses and have worked in the care sector with children, young adults, adults with acquired brain injury and the last 10 years in elderly care.

I have recently studied open university courses to ensure decisions made at home reflected best practices providing a safe community.

Making a difference in people's lives throughout my career has been my biggest achievement. I strive to continually develop to ensure that the individuals I care for, experience the very best care and life enrichment in later life.

Every day is an achievement delivering and pushing the levels of care to exceed the expectations of Barchester and myself.

My name is Nisha, I am the Deputy Manager at Sutton Valence and have been employed here for over 15 years.

I started as a nurse, and clinical lead and my main duties now are to support the Home Manager and the entire team in order to provide excellent care for our residents. I also enjoy acting up as Manager whilst the Manager supports other homes.

I am a qualified nurse with over 20 years of experience. I hold the qualifications of a Bachelor’s Degree in nursing, Level 5 in palliative care management, Diploma in leadership and management. At Sutton Valence we have strong leadership that makes the working environment a place I love to be able to call and value as my workplace, we have a fantastic team of nurses and carers to deliver proactive and outstanding care to our residents.

My name is Lisa I am an administrator at Sutton Valdence Care Home my role is to provide support to the Home Senior Manager, employees, relatives and residents supporting the whole home aspect and ensuring that both the back office and front of house run efficiently.

My main duties are supporting HR, Payroll, and both the homes and residents accounts, the role involves more than admin delivery encompassing care and compassion to residents engaging in meaningful activity with residents, art, singing supporting with nutrition if required and fulfilling the whole home approach to care. Employed at Sutton Valence for over 10 years coming from an NHS medical secretary background utilising skills and relationships learned across the years.

My Name is Catherine. I am a fully qualified clinical nurse with 19 years of overseas nursing experience supporting the team at Sutton Valence Care Home, originally from Zimbabwe and based in the UK since 2001.

Catherine is the lead wound management champion and supports the nursing team with all aspects of treatment, dressings and care planning to aid the recovery of wounds at the home, often acquired before admission to the home. Catherine is a highly skilled individual with much value at the home.

My name is Ligi Nippy, I am a fully qualified nurse with strong experience in delivering quality care to patients and residents and have been employed here for 4 years.

Professionally I have more than 27 years of practice in different areas like operation theatre and General wards. I hold the qualifications of a Diploma in General Nursing and Midwifery.

I am working as a night unit in charge, with a strong ability to lead the team, also is known for giving attention to detail and dedication to getting work done. I value the importance of patient-centred care and I enjoy working with my team to ensure our residents are receiving the best care as possible.

I have been supported by the management in my development in the home through mentorship and progressive training within Barchester.

My Name is Linfin Jose I am a qualified nurse with strong experience in delivering quality care to patients and residents. Professionally I have more than 15 years of practice in different areas like Cardiac theatre, Cardiac Intensive care Units and General wards.

Working as a Unit In charge at Sutton Valence Care Home since April 2021. I am a Caring and reliable person with a reputation for building a great rapport between medical providers and residents. Committed to making residents have a more informed and comfortable life whilst in my care.

I am supported in my development in the home through mentorship and progressive training within Barchester.

Hi, my name is Jo and I have been one of the Registered Nurses at Sutton Valence since 2019. I am extremely passionate about my role and like to form relationships with the residents and I am dedicated to giving good holistic care to each resident. Since being at Sutton Valence through the support of the management team and encouragement of training through Barchester, I have been able to develop my skills and have since become a unit manager. The team at Sutton Valence has a family feel and we all work incredibly well together.

My career as a carer started when I became a community carer and then I started working as a clinical support worker at Medway Hospital. The hospital then sponsored me for my training in Nursing where I qualified in 2014.

During my nursing at the hospital, I worked in the surgical department and ICU.

Hello, I am Robert Iain Malcolm, one of the senior carers at Sutton Valence Care Home. I have been working here for 7 years with my wife who is also working at the home as a care assistant.

Currently, I am the Dementia Champion in the home, supporting, and mentoring staff to make the lives of our residents living with dementia a purposeful and proactive life whilst in our care.

I am also supported by the home manager to develop and progress my career and currently, I am undertaking a care practitioner course to develop my skills further.

My name is Lorraine and I am a Senior Carer at Sutton Valence.

I first started working as a carer at Sutton Valence in 1993 at just 20 years old. I left a couple of times to have my children until 2003. Since then I have become a Senior Carer and find caring for the elderly thoroughly rewarding.

Working at Sutton Valence is like having another family. My colleagues are lovely and friendly, we all look after one another and work great as a team.

When I’m not at Sutton Valence I enjoy looking after my grandchildren and spending time with the family.

My name is Gemma I am an Activities coordinator at Sutton Valence care home. I have been working here for nine years and love it. I grew up in Sutton Valence Village and attended the local Primary school.

I have always been passionate about the care of others and enjoy enriching the lives of our Residents. I have a Diploma in Health and social care and have worked in private health care for over 14 years. I have always loved performing arts and studied them at school. I am a very proud Mother to Amaya and Jacob.

Hi, my name is Amy and I am one of the Activities Coordinators at Sutton Valence and have been working here since February 2023. Getting to know the residents and making them happy is an honour along with learning new skills.

Before starting at Sutton Valence I worked in retail, with animals and in a nursery with young children.

When I am not at work, I enjoy spending my time with my 3 children, friends and family.

The job description of Activities Coordinator fitted me perfectly and brought me out of retirement; I did miss the social aspect of working life... Enriching residents’ lives through arts & crafts coupled with a vibrant caring nature is me to a T. I have a passion for giving our residents access to their own self-esteem and confidence. Re-gain, explore or enhance their quality of Winter Life. Share the tools to make each moment the best it can be and if, it's, not then let's explore why. My team buddy laughs with me when I recall or mention the Golden/Platinum moments I've been blessed with. I witness them every day. Finding a way to give purpose to a day is a mission of mine and I do my very best for our resident family to gain that.

In my life before Sutton Valence, Law was always my passion. Firstly, my profession was an Associate Legal Executive and then a Freelance Litigator and a Barrister's Clerk. From there I became a Women Police Constable serving in 3 divisions within Kent. I have also been the Manager for Cordon Blue and Argos Retailers.

As soon as my daughter started school I wished to have a job that worked alongside her school day and term times but also encompassed my love of learning and need for challenge.

The local Secondary School was looking for a Learning Support Assistant. I worked within the education system for 19 years retiring as a Higher Learning Teaching Assistant.

When I retired, I set up two small bespoke businesses which I still run with a fantastic Client base and supported my husband's own business.

My name is Andrew Shovlar.

I joined Barchester as head of maintenance in April 2021.

As head of maintenance, it is my responsibility to ensure all records are kept up to date and all certificates are compliant with Barchester regulations and health & safety in mind.

To repair any problem that arises and report any issues that I cannot fix or put right to an external contractor who arranges to have the appropriate contractor visit the site to fix the problem.

I am supportive of resident inclusion and support the wider teams with DIY tasks, games boards, backdrops etc. for fetes, celebrations and other activities to support the whole home ethic of the manager.

My name is Hermmas Alex, I joined as an Administrative Assistant at Sutton Valence Care Home in January 2023.

I have a Bachelor’s Degree in Hotel Management and have been working within the hotel industry for the last 12 years most recently as a Restaurant Manager. I have put this customer service experience to good use as the first face that people see when they come to the care home. I am really enjoying my new role. I am being supported to develop and enhance my career by the home manager.

My name is Chris Wheeler, I have been working as a Receptionist at Sutton Valence since March 2020.

I am from Medway Towns and have previously worked in a busy call centre for 8 years. Before this, I worked for the Royal Bank of Scotland for 2 years after I finished university where I studied Policing Studies. My parents were both teachers (now retired) and I have an older brother who is a Doctor.

I decided to apply for the position as I wanted to change my role and try my hand at something different. I have greatly enjoyed and am still enjoying my role for the past 4 years and it has helped me greatly in my personal life, mainly due to the supportive team members we have here and the welcoming environment at home.