Withens Nursing Home

Hook Green Road, Southfleet, Gravesend DA13 9NP
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9.6 72 Reviews
  • Withens Nursing Home, Gravesend
Situated in the pleasant village of Southfleet, Withens Nursing Home is a traditional and comfortable care facility with 27 rooms available for nursing care for the elderly.

Enjoy a warm and friendly environment that includes traditional features, a large conservatory, beautiful well-maintained gardens and extensive views of the Kent countryside.

Withens Nursing Home believes in a person-centred approach to care, employing specialist medical and healthcare expertise to ensure that residents' needs are met.

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Care Provided by Withens Nursing Home

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 33 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Lee Cunningham (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (29)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Number of floors: 2

Funding & Fees Guide for Withens Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,450
    • Self-Funded Nursing Care from £1,450
    • RESPITE Self-Funded Residential Care from £1,450
    • RESPITE Self-Funded Nursing Care from £1,450

  • *All fee’s are based on a pre-admission assessment conducted by the team at Withens Nursing Home.
  • (these prices are only a guideline, please contact Withens Nursing Home to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Withens welcome visitors to Withens Nursing Home. Please contact the home directly for the latest visiting arrangement.


  • Parking

  • Car parking is available


Withens Nursing Home Reviews (72)

Total of 72, showing 1-20
9.6

Withens Nursing Home has a Review Score of 9.6 (9.644) out of 10, based on 32 reviews in the last 2 years. Over all time Withens Nursing Home has 72 reviews.

Overall Experience

  • 49
  • 19
  • 2
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  • 1

Date Published

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Review from Laura C (Relative of Resident) published on 11 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A wonderfully friendly, clean and caring home. Range of activities and lots of thought and kindness given to residents and their family.
They even have a wonderful therapy dog that visits and brightens up the day!

Reply from Lee Cunningham, General Manager at Withens Nursing Home

Thank you for your lovely review, we all love when Sooty visit's our residents. Best General Manager


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Review from Clive H (Son of Resident) published on 20 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved into Withens on the 16th of December. And our first impressions have been very positive. The staff are very friendly and welcoming, both to Mum and us the family. The home itself is also bright and airy with plenty of room. But most importantly the level of care seems excellent.

Reply from Lee Cunningham, General Manager at Withens Nursing Home

Dear Clive, Thank you for your lovely review, it is very pleasing to know that mum has settled in so well here at WIthens.


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Review from Sue B (Friend of Resident) published on 6 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been visiting The Withens Nursing Home for a few months to see my friend. I have always been made to feel welcome. The home is genuinely a home from home to the residents who are so well cared for. From the carers to the activities they really do try to cater for everyone. My friend is encouraged
to join other residents in the lounge where they have many activities but on days when she feels like staying in her room the staff visit regularly to check on her and always with a smile.

Reply from Lee Cunningham, General Manager at Withens Nursing Home

Thank you for your kind words, we are so pleased that your loved one feels so settled and happy with day to day life here at Withens.


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Review from H E (Daughter of Resident) published on 31 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We chose this home for Mum because it felt instantly homely and welcoming. All staff that I've met have been friendly, helpful and genuinely caring and even though Mum is bed-bound and can't take part in activities, the lovely activities staff do come in to chat to her too. We particularly liked the
fact that some staff have been at Withens for many years. Mum's dietary needs are well catered for, the food is good and freshly cooked on the premises daily, there's always plenty on offer, even if it's not on the menu. Mum's room (with lovely garden view) seemed to have been freshly decorated before arrival and every effort was made by the caretaker to help make her room and outlook personalised, hanging pictures and he even put fairy lights up for her! It's been two months since Mum came here and I honestly feel we made the right and best choice in homes for her in our area. Thank you all.

Reply from Lee Cunningham, General Manager at Withens Nursing Home

Thank you for your kind review and feedback, we are so glad Mum has settled so well.


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Review from J D (Daughter of Resident) published on 9 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother joined Withens at the end of August and I must say how impressed I am with her care so far. Any teething problems were quickly resolved by the superb management and the whole team. The fact that some of the staff have been at Withens for over 20 years speaks volumes. The food is excellent,
and the ongoing refurbishments are making it even more comfortable for all of the residents and their families. Making it more like a home-from-home rather than a nursing home. Carry on doing what you are doing!

Reply from Lee Cunningham, General Manager at Withens Nursing Home

Dear J, Thank you for your very kind review, we are so pleased that Mum has settled in so well and you as a family feel that it is home from home. Many thanks.


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Review from Debbie I (Daughter of Resident) published on 18 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was with you for 2 years. He loved everyone who looked after him, especially the ones who would pop a chocolate in his mouth as they passed his room. We could not have wished for a better home for him. Staff that genuinely did care. I would highly recommend Whithens.

Reply from Lee Cunningham, General Manager at Withens Nursing Home

Thank you for your kind review - it was a pleasure to care for Dad while he was here at Withens. All the best, the team here at Withens.


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Review from Noreenn M (Daughter of Resident) published on 8 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum seems to have settled here well. The staff and carers are doing a great job. My only concern is I don't see any interaction with the other residents, but that may well be Mum's own wishes. She was always very social but now seems a little isolated. But on the whole, Withens is doing a good job.

Reply from Lee Cunningham, General Manager at Withens Nursing Home

Thank you for your freview, I appreciate your views. I hope you understand that we cannot discuss other residents, however, I would like to reassure you that we take into consideration individual choices and preference. If you would like to discuss this in detail please contact me at your earliest convenience. Kind regards.


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Review from M K (Sister of Resident) published on 6 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Every time we visit the staff are always friendly and accommodating. The facilities are very good and everything clean (no nasty wee smells). My sister is well cared for which is what is most important for all.

Reply from Lee Cunningham, General Manager at Withens Nursing Home

Thank you for your lovely review, it is very pleasing to hear that you feel a warm welcome when you visit your sister here at Withens. Kind regards Lee


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Review from J I (Daughter of Resident) published on 6 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Had a lovely afternoon at the garden party with our dad. All of the staff are so kind and caring. Nothing is too much trouble. Dad is happy here and we know that he is well thought of and cared for by everyone who works here. Thank you so much for all you do for our dad.

Reply from Lee Cunningham, General Manager at Withens Nursing Home

Thank you for your lovely review, we are so pleased Dad feels so settled and cared for here at Withens. We are also pleased to hear that Dad and family enjoyed our summer garden party. Best Wishes Lee


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Review from C M (Daughter of Resident) published on 6 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has recently moved in and I've got to say what a lovely friendly smooth and put us at ease as a family. The manager made the moving in process smooth and put us at ease as a family.
We attended the garden party and fully enjoyed it with Dad, the staff were very welcoming and made the experience
really nice.
Well done everyone!

Reply from Lee Cunningham, General Manager at Withens Nursing Home

Thank you for your lovely review, it is very pleasing to hear that you and your family felt reassured when moving Dad into Withens. Lastly thank you for your kind words about the garden party and how welcomed you felt. Best Wishes Lee


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Review from Paul F (Son of Resident) published on 6 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly staff, lovely surroundings. My dad is noticeably happier.

Reply from Lee Cunningham, General Manager at Withens Nursing Home

Dear Paul
Thank you for your lovely review, we are pleased to hear Dad is so settled and noticeably happier here at Withens. Kind regards Lee


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Review from S O (Daughter of Resident) published on 17 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is a friendly and warm place. My dad's mood and health have improved significantly since being here. The staff are loved and make me feel reassured that my dad is in a safe environment. I cannot thank them enough.

Reply from Lee Cunningham, General Manager at Withens Nursing Home

Thank you for your lovely review. Many thanks.


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Review from B H (Sister of Resident) published on 15 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are very friendly and helpful and make us feel welcome at any time. (The free coffee machine makes excellent coffee, which is lovely after a long drive). The room she is in is bright with a lovely garden view and she has everything she needs.
While visiting, I have observed some activities
to interest the residents. She has been taken into the beautiful conservatory overlooking the garden and looks forward to getting out into the garden one day, an activity she misses.
I have seen how the other residents are well cared for and they appear happy. The meals are varied and look delicious. The dining room looks very attractive but residents can eat in the lounge or in their rooms.
My brother-in-law stayed there a few years ago and I remember the many activities taking place for everyone to get involved with.

Reply from Lee Cunningham, General Manager at Withens Nursing Home

Thank you for your lovely review. It is very pleasing to hear that we are meeting your loved ones' lifestyle needs as well as care needs.


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Review from Gillian F (Niece of Resident) published on 8 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 94-year-old aunt had a bad fall at her home in Surrey and after being in hospital we moved her to Withens so she could be near family. The home was so helpful with her move and has helped her to settle in, all the staff are friendly and kind. Her room is comfortable and looks out over the trees which
she likes. The food looks good and she always has plenty to drink and eat. I am pleased I chose Withens for my aunt.

Reply from Lee Cunningham, General Manager at Withens Nursing Home

Thank you for your lovely review. I am glad you are pleased with the moving in process and the overall care here at Withens


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Review from Gina T (Daughter of Resident) published on 8 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care that my father receives is really good, the staff are really friendly and totally 'get him'. No matter what time of day we visit staff are visible and supportive. I feel listened to when raising concerns and these are acted upon. The whole family feels comfortable at the home, whether that
be adults/grandchildren or pets. There are always refreshments available, which makes it feel more homely. My dad is involved with choosing what he wants to eat which is really important to him. My dad is bedbound and therefore spends a number of hours looking at the same space, we have been encouraged to add the homely touch but still doesn't take away some of those long hours. The staff are great and do take the time to talk with him. The activity coordinator is amazing but needs to share their time amongst those people who can mobilise and those who remain in their rooms.

Reply from Lee Cunningham, General Manager at Withens Nursing Home

Thank you for your lovely review. I am so glad Dad feels comfortable and listened to here at Withens and not to mention the homely feel you and family feel when visiting Dad.


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Review from M K (Goddaughter of Resident) published on 8 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 93-year-old relative moved to Withens Nursing Home in November 23 following an accident and a period in hospital. Due to the support from all the staff it was a seamless transition from hospital to the home. She was encouraged to bring many beloved items and furniture from her home thus enabling
her to feel home from home. The nursing care is exemplary picking up at the earliest opportunity any problems and acting very swiftly. I am notified immediately of any concerns.
The staff are extremely professional, approachable and supportive to my relative.

Reply from Lee Cunningham, General Manager at Withens Nursing Home

On behalf of the whole team here at Withens, thank you for your kind review. We are so pleased she has settled in so well and she feels like it's home from home.
With kind regards, Lee.


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Review from D W (Friend of Resident) published on 29 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I would like to see my friend have time down in the "lounge" and have communication with the other residents. As she seems to be isolated which does not help with her condition.

Reply from Lee Cunningham, General Manager at Withens Nursing Home

Thank you for your review, I will share your positive feedback with the staff. In relation to your concerns raised, I am happy to meet with you at your convenience to discuss expectations. Kind regards


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Review from J B (Daughter of Resident) published on 29 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My only concern is for stimulation/companionship - to be able to sit in the lounge if possible. I would like mum to have more fluids - always thirsty. The staff are always willing to hear my concerns and are polite and well presented.

Reply from Lee Cunningham, General Manager at Withens Nursing Home

Thank you for your review, I will share your positive feedback with the staff. In relation to your concerns raised, I am happy to meet with you at your convenience to discuss expectations. Kind regards


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Review from A C (Friend of Resident) published on 2 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been visiting the Withens Nursing Home for the previous ten years as a pastoral care visitor for the local church. I always feel welcomed and acknowledged as from the "church". The staff have some difficult residents who are always treated with the utmost kindness and respect. I would highly
recommend for any of my relatives to be cared for there.

Reply from Lee Cunningham, General Manager at Withens Nursing Home

Dear Anne,
Thank you for your lovely review and the time you spent here at Withens with our residents for their spiritual well-being.
Many thanks,
Lee.


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Review from N J (Husband of Resident) published on 18 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has Lewy body dementia and has been at the Withens Nursing Home for 6 months. During that time he has been cared for with great patience by the staff. Without exception, all the carers have looked after him with great kindness. I am also made to feel welcome and kept informed of my husband's
health. The Withens is a fantastic home.

Reply from Lee Cunningham, General Manager at Withens Nursing Home

Thank you for your kind review, we are so pleased that You feel your husband is happy and well cared for here at Withens.
Many thanks,
Lee.


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Current Review Score: 9.6 (9.644)

Overview of Review Score

The Review Score of 9.6 (9.644) out of 10 for Withens Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 32 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.644 for Withens Nursing Home is calculated as follows: ( (260 Excellents x 5) + (90 Goods x 4) + (15 Satisfactorys x 3) + (1 Poors x 2) + (2 Very Poors x 1) ) ÷ 368 Ratings = 4.644

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Withens Nursing Home is based on 31 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 33 registered maximum number of service users is 6.6, which has been reached with 31 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 Oct 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (5)

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Meet the Team (1)

Lee

Lee Cunningham

Job Title: General Manager

Joined: 2022

A registered Nurse, I qualified as a nurse at Medway Maritime hospital in Medway. I started my career in the NHS in, orthopaedics moving on to Theatres and recovery nursing.


In March 2020, I transitioned back into Care Homes as a registered nurse as I have a passion for Dementia care and end-of-life care, I am passionate about giving our staff the skills and resources to be able to deliver the highest quality nursing care which our residents and their families expect and deserve at Withens Nursing Home.


Frequently Asked Questions about Withens Nursing Home

What types of Care is Withens Nursing Home registered for?

Older Person Care, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Withens Nursing Home provide?

Palliative Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Withens Nursing Home have?

There are 29 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Withens Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Withens Nursing Home to the centre of Gravesend?

3.2 mile(s) as the crow flies, distance by road may be significantly further.