Withens Nursing Home

Hook Green Road, Southfleet, Gravesend DA13 9NP
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9.6 72 Reviews
  • Withens Nursing Home, Gravesend
Situated in the pleasant village of Southfleet, Withens Nursing Home is a traditional and comfortable care facility with 27 rooms available for nursing care for the elderly.

Enjoy a warm and friendly environment that includes traditional features, a large conservatory, beautiful well-maintained gardens and extensive views of the Kent countryside.

Withens Nursing Home believes in a person-centred approach to care, employing specialist medical and healthcare expertise to ensure that residents' needs are met.

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Care Provided by Withens Nursing Home

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 33 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Lee Cunningham (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (29)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Number of floors: 2

Funding & Fees Guide for Withens Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,450
    • Self-Funded Nursing Care from £1,450
    • RESPITE Self-Funded Residential Care from £1,450
    • RESPITE Self-Funded Nursing Care from £1,450

  • *All fee’s are based on a pre-admission assessment conducted by the team at Withens Nursing Home.
  • (these prices are only a guideline, please contact Withens Nursing Home to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Withens welcome visitors to Withens Nursing Home. Please contact the home directly for the latest visiting arrangement.


  • Parking

  • Car parking is available


Withens Nursing Home Reviews (72)

Total of 72, showing 61-72
9.6

Withens Nursing Home has a Review Score of 9.6 (9.644) out of 10, based on 32 reviews in the last 2 years. Over all time Withens Nursing Home has 72 reviews.

Overall Experience

  • 49
  • 19
  • 2
  • 1
  • 1

Date Published

72
5
15
32
40

Review from E A (Wife of Resident) published on 23 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the care my husband is receiving at The Withens. The carers are excellent and always have time for me and my husband.
I would recommend the home.

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Review from J F (Niece of Resident) published on 11 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My relative was looked after very well.
I would like to recommend The Withens Nursing home for the excellent care and everything else.
Staff are the best you can find.

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Review from E M G (Daughter of Resident) published on 12 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very caring staff. Lovely food. Friendly atmosphere. Beautiful countryside location.

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Review from J C (Wife of Resident) published on 21 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very homely and welcoming. Encouraging independence with life skills for residents and involving family and friends with care plans and support for the best possible experiences for real all round care of our family member. Many many thanks.

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Review from S P (Daughter of Resident) published on 17 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely pleased with the staff, they do an excellent job.
The home is maintained very well, clean and tidy.
Everybody cares about the residents and treats them with respect.

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Review from Catherine B (Wife of Resident) published on 31 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is an excellent care home- staff and management are very attentive and caring. Food is excellent.

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Review from Peter B (Brother of Resident) published on 23 January 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My brother was also in another home under this chain and always been very happy with the level of care given in both homes and would recommend to others. Really happy with the level of care given.

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Review from Vanessa F (Daughter of Resident) published on 19 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly environment, couldn't wish for anything better. Level of care excellent.

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Review from Jill H (Wife of Resident) published on 19 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are a well-knit group, work well together and support each other. Cover each other with absences and make sure everything runs smoothly. Considering it is not a purpose built building, everything is managed well around it.

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Review from Mark H (Son of Resident) published on 18 January 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

A well-run care home that provides the needs for my mother and one which she is happy residing in.
Staff are very good with residents and have a number of activities to keep them occupied.
All in all a satisfactory situation all round.

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Review from D A (Wife of Resident) published on 17 January 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff always really friendly and helpful. My husband is well looked after. The overall standard of the home is good and the care and support is excellent. I have and would recommend this home to others.

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Review from Paul S (Partner of Resident) published on 29 February 2016
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

A pleasantly located care home in rural surroundings. Rooms are spacious and communal areas are well appointed and attractive. Cleanliness is an issue; rooms and communal areas (e.g. Corridors and toilets) are neither cleaned properly nor frequently enough, nor is there sufficient checking of the facilities
to ensure there are paper towels or that waste bins are emptied. Nursing staff at weekends are in short supply meaning that residents are not given as much attention or help as they need; this impacts on bedridden patients for whom no one is available to hoist them into a chair. Meals are varied and sufficient in quantity, but what residents receive often does not match published menus. Management personnel are often difficult to find; at weekends, no management staff are visible at all. A signing-in book in reception is a must to ensure that all persons within the home can be accounted for in an emergency; unfortunately a pen, with which to sign in, is often absent.

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Current Review Score: 9.6 (9.644)

Overview of Review Score

The Review Score of 9.6 (9.644) out of 10 for Withens Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 32 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.644 for Withens Nursing Home is calculated as follows: ( (260 Excellents x 5) + (90 Goods x 4) + (15 Satisfactorys x 3) + (1 Poors x 2) + (2 Very Poors x 1) ) ÷ 368 Ratings = 4.644

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Withens Nursing Home is based on 31 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 33 registered maximum number of service users is 6.6, which has been reached with 31 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 Oct 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (5)

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Meet the Team (1)

Lee

Lee Cunningham

Job Title: General Manager

Joined: 2022

A registered Nurse, I qualified as a nurse at Medway Maritime hospital in Medway. I started my career in the NHS in, orthopaedics moving on to Theatres and recovery nursing.


In March 2020, I transitioned back into Care Homes as a registered nurse as I have a passion for Dementia care and end-of-life care, I am passionate about giving our staff the skills and resources to be able to deliver the highest quality nursing care which our residents and their families expect and deserve at Withens Nursing Home.