Abbeycrest Nursing Home

Essex Way, Kennylands Road, Sonning Common, Reading RG4 9RG
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9.8 137 Reviews
  • Abbeycrest Nursing Home, Reading
Abbeycrest Nursing Home is located in the quiet village of Sonning Common, in the heart of the Chilterns, offering residential, nursing and dementia care, including trial stays, short stays, convalescent care and permanent care for individuals or couples. As such, residents can rest safe in the knowledge that the home can cater for their care needs both now and in the future.

The welcoming surroundings at Abbeycrest are matched by the high standard of individual care the team provides to the residents. The home has a welcoming bistro ideal for a catch up with friends and family, as well as a private dining room which is the ideal space to come together to celebrate key milestones. Mealtimes are more than a routine – they are vibrant, social occasions, providing delicious, local, nourishing food to enrich your taste buds as well as providing residents with all their dietary requirements.

When residents arrive and throughout their stay, they're greeted with warmth, passion, and care and a home that is vibrant, happy, and homely. The team loves learning as much as they can about their residents, so your loved one’s time is tailored to their individual needs and interests. This can be as small as knowing when they like to wake up, how they like their tea, and everything about their daily routine. The team takes the time to get to know all their residents and encourage independence and communication.

The team at Abbeycrest uses activity-based care sessions to provide a variety of activities, events and outings for their residents and have strong connections with the local community which enriches the lives of the residents.

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Care Provided by Abbeycrest Nursing Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 70 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Sue Smart (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (70)
    • Single Rooms with ensuite Wet Room (70)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2023

Funding & Fees Guide for Abbeycrest Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,895
    • Self-Funded Residential Dementia Care from £1,895
    • Self-Funded Nursing Care from £2,145
    • Self-Funded Nursing Dementia Care from £2,145
    • RESPITE Self-Funded Residential Care from £2,045
    • RESPITE Self-Funded Residential Dementia Care from £2,045
    • RESPITE Self-Funded Nursing Care from £2,145
    • RESPITE Self-Funded Nursing Dementia Care from £2,145
  • (these prices are only a guideline, please contact Abbeycrest Nursing Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Abbeycrest operate an open door policy. Friends and family able to visit loved ones at any time they choose. Offering 100% visiting time flexibility.


Abbeycrest Nursing Home Reviews (137)

Total of 137, showing 1-20
9.8

Abbeycrest Nursing Home has a Review Score of 9.8 (9.809) out of 10, based on 48 reviews in the last 2 years. Over all time Abbeycrest Nursing Home has 137 reviews.

Overall Experience

  • 117
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Date Published

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Review from Clemence G (Daughter of Resident) published on 17 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother settled in easily and soon made friends with residents and staff. Mum's health improved vastly over her 4 week respite stay and I can't thank the staff enough for their kindness and support.

Reply from Home Manager, Home Manager at Abbeycrest Nursing Home

On behalf of the team at Abbeycrest, we would like to thank you for your wonderful feedback. We're happy to hear that your mum received such great care and settled in so quickly during her respite stay. Your kind comments have been passed on to the team, who will be delighted to hear your feedback.


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Review from J N (Wife of Resident) published on 14 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Today was Valentine's Day. The lounges, dining rooms and reception areas had been adorned with such colourful and artistic decorations relevant to this day inlcuding rose petals and red roses on the tables. The activities lady had requested special delicious Valentine's cakes and refreshments to be
served with suitable music being played in the background. It was a very happy afternoon for the residents.

Reply from Home Manager, Home Manager at Abbeycrest Nursing Home

Thank you for taking the time to leave us such a fantastic review, We're delighted to hear that you had such a lovely Valentine's Day afternoon at Abbeycrest. Our team puts a lot of effort into making these special moments memorable for residents and their loved ones. I will pass on your kind comments to the whole team.


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Review from Rod T (Husband of Resident) published on 10 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I just think the staff and management are amazing and can't thank them enough for looking after my wife so wonderfully.
Abbycrest is more like a hotel rather than a nursing home.
I just can't fault it.

Reply from Home Manager, Home Manager at Abbeycrest Nursing Home

Thank you for your words of kindness which are very much appreciated. We're delighted to hear that your wife is receiving such great care at Abbeycrest. All comments will be passed on to the team who will be delighted to hear your feedback.


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Review from S T (Son of Resident) published on 6 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Truly couldn't imagine mum living anywhere else. She is so settled at Abbey Crest, fits in well as part of the floor she lives on. Mum is very well looked after and her needs fully understood. Abbey Crest should be very proud of their well deserved reputation!

Reply from Home Manager, Home Manager at Abbeycrest Nursing Home

Thank you for taking the time to leave us such a fantastic review! We're happy to hear that your mum is receiving such great care and feels settled at Abbeycrest. I will pass on your kind comments to the whole team.


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Review from Dionne S (Daughter of Resident) published on 29 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We love this place! Nurses and carers are so attentive and friendly. They remember our names and preferences and are always there with a smile. The food is absolutely delicious, Mum loves having a three-course meal at lunchtime - 'just like a hotel'! Thanks to the chef! The manager has been brilliant,
Mum loves her! From start to finish the whole experience has reassured and comforted me, she's in very good hands.

Reply from Home Manager, Home Manager at Abbeycrest Nursing Home

Thank you for taking the time to leave such a wonderful review. I'm delighted to hear that the team and I have made such a positive impression and that you feel reassured knowing your mum is receiving great care at Abbeycrest. Providing exceptional care and services to our residents and their families is extremely important to us. Your kind words will be passed on to the chef and the rest of the team.


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Review from S G (Son of Resident) published on 29 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm very happy with Abbeycrest Nursing Home. We couldn't have found a better place for my lovely Mum to see out her time on this earth. Wonderful, friendly, attentive, efficient staff. Can't fault the place. Managed excellently. I would like the option to use the stairs rather than the lift but I understand
why they are staff use only.

Reply from Abbeycrest Nursing Home, Home Manager at Abbeycrest Nursing Home

Thank you, for your kind words and recognition of the team at Abbeycrest. I'm delighted to hear that you're pleased with the care that your mum is receiving. The care and services we deliver as a team to our residents and their loved ones is extremely important to us. Your wonderful comments have been passed on to the team who will be delighted to hear your review.


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Review from D H (Daughter of Resident) published on 20 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Abbeycrest Nursing Home is a friendly home-from-home environment where my mother has settled into her life after being independent in her own home. The conscientious staff see to all of her needs but also find the time to do the little things - nails, putting rollers in her hair that give her great
pleasure. There are activities every day, in which she participates, this makes her life fuller than when she was living at home supported by family and carers. We find her relaxed and real moments of contentment with her allow us to be daughters rather than carers.

Reply from Sue Smart, Home Manager at Abbeycrest Nursing Home

Thank you for taking the time to leave us such a fantastic review! We're happy to hear that your mother has settled in and is receiving such great care at Abbeycrest. It's lovely that her positive experience allows you to enjoy quality time together. I will pass on your kind comments to the whole team.


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Review from John N (Son of Resident) published on 11 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After being a resident at Abbeycrest for well over four years, my mother is now entering a phase where she has very challenging health issues, which necessitate round-the-clock care and attention. I am more than satisfied she is receiving that care and attention. My mother has been very happy at Abbeycrest
and the team there has been very kind and conscientious. It has been a very pleasurable experience to have such a good relationship with all the team who work together very well and exhibit so much patience.

Reply from Home Manager, Home Manager at Abbeycrest Nursing Home

Thank you so much for sharing such wonderful feedback about your experience with Abbeycrest, John, it means so much to our team to receive this kind of affirmation of the care we provide. Our hearts are with your mother and your family - we know how difficult it is seeing a loved one experience such challenging health issues, but we hope we've been able to make this time easier for you all. We really appreciate your lovely comments about our team and their kindness and patience, they will be touched to hear your feedback!


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Review from Zuzana B (Daughter-in-law of Resident) published on 4 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dearest mum-in-law had a fall whilst at home which then resulted in her being taken to hospital where we found out that her diagnosis was much more threatening than just a start of dementia. She has been finally transferred to Abbeycrest which had the specialised care our mum needed. My mom-in-law's
illness started to deteriorate quickly, the staff devoted time and extraordinary care. We were able to visit and stay with Mum every day, any time of the day. I have learnt so much from the nurses about end-of-life care and what it entails and when Mum fell asleep for the last time, they made the whole process so much more painless for her and for us. I would recommend this nursing home to anyone who is in desperate search of exceptional care for their dearest. I truly believe that this place is a hidden treasure. I would like to shout to the world to come and see how wonderful it is and the nurses who always hold the care for your loved ones paramount.

Reply from Home Manager, Home Manager at Abbeycrest Nursing Home

Thank you Zuzana for your kind words and recognition of the team at Abbeycrest, the care, services and support we deliver as a team are extremely important to us. We are really sorry for your loss and we hope we made your mother-in-law's stay with us as comfortable as possible. Your comments will be passed on to the team.


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Review from Simon J (Son of Resident) published on 25 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having made the decision to move my mother into a care home, I was forensic in my research as to the home that would best suit her needs in terms of nursing care and day-to-day interaction and stimulation.
I requested an initial respite stay for Mum in order for both she and Abbeycrest to assess mutual
suitability. I am pleased to say that Mum is now settled at Abbeycrest on a permanent basis and the team there have been incredibly flexible in order to accommodate Mum's and my wishes. We have been able to move in a number of Mum's favourite items from home which have been an absolute game changer in terms of helping her feel at home. The nursing and administrative care is second to none.
There is a warm and upbeat atmosphere at the home and they have found an excellent balance between allowing residents to retain their independence, their self-respect and privacy whilst ensuring that they are well cared for.
We are grateful for all that has been done for my mother.

Reply from Home Manager, Home Manager at Abbeycrest Nursing Home

Thank you for your wonderful review. We're so happy that you and Mum have found the care that's suitable for her and that we're able to offer her what she needs. Our team take great pride in our ability to provide the best quality care for residents while also retaining their independence, privacy and dignity so we greatly appreciate your feedback!


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Review from Pippa S (Niece of Resident) published on 2 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Had such a wonderful experience with this home. Immediately on viewing the home was made to feel supported and welcomed at this very difficult time - the staff are very professional and caring and nothing is too much trouble for the residents and the families- would highly recommend.

Reply from Home Manager, Home Manager at Abbeycrest Nursing Home

Thank you for your lovely comments. The care and services we deliver as a team to our residents and families are extremely important to us at Abbeycrest. Your feedback will be shared with the team.


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Review from Mark H (Son of Resident) published on 29 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A great experience all round with great communication and a feeling of continuous care and a safe place for Mum in her hour of need.

Reply from Sue Smart, Home Manager at Abbeycrest Nursing Home

Thank you for your kind words and recognition of the team at Abbeycrest. All comments will be passed on to the team and thank you again for the review.


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Review from S L (Daughter of Resident) published on 21 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has lived at Abbeycrest for over 3 years and took time to settle. She is completely settled and very happy. The love and care from the kind and beautiful staff have made her relaxed. Which makes me happy knowing this. Thank you all for everything you do. You're all truly amazing.

Reply from Home Manager, Home Manager at Abbeycrest Nursing Home

Thank you so much for your kind words about our team, it means so much to us! We're so happy that Mum is settled in and enjoying her home at Abbeycrest!


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Review from A W (Resident) assisted by family/friend published on 21 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so happy to be living at Abbeycrest. The care and kindness of the staff is making my life easy. Which makes my daughter's life stress free. Knowing that I am being so well looked after. Would highly recommend Abbeycrest Care Home.

Reply from Home Manager, Home Manager at Abbeycrest Nursing Home

Thank you for taking the time to give us such lovely feedback, we're delighted that you're happy living at Abbeycrest and that your daughter's life is more stress-free now!


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Review from Jayne S (Daughter of Resident) published on 7 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are amazing at Abbeycrest and try to take the time to ensure the residents are well cared for and enable them to take part in activities and events, The food festival and dog show are a fantastic idea, integrating the home with the local residents.

Reply from Sue Smart, Home Manager at Abbeycrest Nursing Home

Thank you for your review, our team really appreciate the recognition of their dedication and we're glad you enjoyed the food festival and dog show!


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Review from Linda T (Wife of Resident) published on 31 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are absolutely wonderful. I couldn't have chosen anywhere better for my husband, we are extremely happy that he is residing at Abbeycrest Nursing Home, it is a wonderful place. The daily activities keep his mind active. The food is absolutely delicious. The rooms are extremely comfortable.

Reply from Home Manager, Home Manager at Abbeycrest Nursing Home

We really appreciate your wonderful feedback, thank you! It's lovely to hear that your husband is comfortable and keeping active and that you're both so happy with his home at Abbeycrest, it means so much to our team!


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Review from William C (Husband of Resident) published on 31 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Brilliant care service, staff happy and there to help.
Lovely and clean, entertainment twice a day.
Transportation is available.
Outside area/garden safe and relaxing rooms always spotless, easy visiting parking.

Reply from Home Manager, Home Manager at Abbeycrest Nursing Home

Thank you for your positive review, we work hard to deliver a high quality of care at Abbeycrest and the feedback of our residents' relatives is extremely important to us.


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Review from C S (Cousin of Resident) published on 24 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My cousin moved into Abbeycrest from his own bungalow across the road. Having lived alone all his life and being of a very independent nature, this was a huge lifestyle change for him. I am extremely grateful to the staff for helping him adjust to this change. They offered person-centred care, enabling
him to return to the bungalow in the afternoon to meet a friend for as long as he was able. When his health deteriorated they were kind and compassionate and together with nurses from a particular charity they managed his care well. As I didn't live near they also made sure I was aware of what was happening, and were welcoming when we visited. Thank you Abbeycrest.

Reply from Home Manager, Home Manager at Abbeycrest Nursing Home

Thank you so much for your lovely comments, and for recognising our team and the high quality of care they provide. We're so glad that your cousin has settled in at Abbeycrest! We know how challenging an adjustment it can be for many residents and we hope we've made the transition as easy as possible for him.


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Review from Catherine C (Daughter of Resident) published on 23 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff, especially the carers, look after the residents very well. Medical care is good and if the residents need a service such as an optician or chiropodist it is provided. Residents are cared for very well.

Reply from Home manager, Home manager at Abbeycrest Nursing Home

Thank you for your review, our team works very hard and really appreciates the recognition and feedback from our residents' relatives!


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Review from Jason B (Husband of Resident) published on 22 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my wife's admission to the nursing home in April 2024, all along the staff have provided excellent care for her. Unfortunately she has a terminal condition and in the period where she did improve she was fully supported by the staff in getting out of bed and eating by herself. Unfortunately all
of this progress has been reversed over the last month due to the progress of the tumour she has. Staff know me on a first-name basis and provide updates on my wife's condition when I request it.

Reply from Home Manager, Home Manager at Abbeycrest Nursing Home

Thank you so much for your feedback, we're so sorry to hear of your loss. All of our team at Abbeycrest are thinking of you. We really appreciate your lovely feedback, everyone will be touched to hear your comments.


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Current Review Score: 9.8 (9.809)

Overview of Review Score

The Review Score of 9.8 (9.809) out of 10 for Abbeycrest Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 48 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 48 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.809 for Abbeycrest Nursing Home is calculated as follows: ( (454 Excellents x 5) + (87 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 550 Ratings = 4.809

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Abbeycrest Nursing Home is based on 48 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 48 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 20 Dec 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (4)

Sue

Sue Smart

Job Title: Home Manager

“As Home Manager I believe that our residents should receive the very best bespoke care and support they require to meet their needs, whilst making each day memorable.


I have been blessed to have a very successful career working in the health and social care sector with over 30 years of experience. I trained as a nurse in Hertfordshire and have maintained my registration with the Nursing and Midwifery Council, after qualifying I worked in A&E before stepping into the community in 2003 where I managed domiciliary care including complex care as clinical lead and then into a care home management.


It is important to me that my team feel valued and supported in their roles, as well as having the opportunity to develop so that our home can thrive and be a happy and beautiful home for everyone.


At Abbeycrest, we are one big family and everything we do is from the heart, treating the people living in our community as individuals understanding their choices, wishes and dreams for no other reason than to make a difference every day.”


I grew up locally and even went to school up the road, I moved away to undertake my nurse training and am pleased to be back in the local area. It is important to me and the team that Abbeycrest is part of the Sonning Common community. I enjoy spending time with my family and friends, I love to travel and have been fortunate to visit many countries around the world.”


Jerry

Jerry Abeya

Job Title: Deputy Manager

With over 10 years of nursing experience, it is great to work with such a friendly team to deliver the highest standards of care for all our residents.


Tamena

Tamena Seymour

Job Title: Home Co-ordinator

I love showing people around the home and arranging various visits for the residents. As the ‘face of the home’ my role is very important and knowing that I can help them through their care home journey makes me happy.


Michael

Michael Kenny

Job Title: Regional Sales Support Manager

I’m committed to providing support and guidance to those looking for care for a loved one, helping them to understand their options, guiding them on how to fund the costs and helping them to make sense of the whole process.


Frequently Asked Questions about Abbeycrest Nursing Home

What types of Care is Abbeycrest Nursing Home registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Abbeycrest Nursing Home provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Independent Living Training, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Abbeycrest Nursing Home have?

There are 70 Single Rooms.

What are the Facilities & Services at Abbeycrest Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Abbeycrest Nursing Home to the centre of Reading?

3.8 mile(s) as the crow flies, distance by road may be significantly further.