Abbeycrest Nursing Home

Essex Way, Kennylands Road, Sonning Common, Reading RG4 9RG
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9.8 137 Reviews
  • Abbeycrest Nursing Home, Reading
Abbeycrest Nursing Home is located in the quiet village of Sonning Common, in the heart of the Chilterns, offering residential, nursing and dementia care, including trial stays, short stays, convalescent care and permanent care for individuals or couples. As such, residents can rest safe in the knowledge that the home can cater for their care needs both now and in the future.

The welcoming surroundings at Abbeycrest are matched by the high standard of individual care the team provides to the residents. The home has a welcoming bistro ideal for a catch up with friends and family, as well as a private dining room which is the ideal space to come together to celebrate key milestones. Mealtimes are more than a routine – they are vibrant, social occasions, providing delicious, local, nourishing food to enrich your taste buds as well as providing residents with all their dietary requirements.

When residents arrive and throughout their stay, they're greeted with warmth, passion, and care and a home that is vibrant, happy, and homely. The team loves learning as much as they can about their residents, so your loved one’s time is tailored to their individual needs and interests. This can be as small as knowing when they like to wake up, how they like their tea, and everything about their daily routine. The team takes the time to get to know all their residents and encourage independence and communication.

The team at Abbeycrest uses activity-based care sessions to provide a variety of activities, events and outings for their residents and have strong connections with the local community which enriches the lives of the residents.

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Care Provided by Abbeycrest Nursing Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 70 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Sue Smart (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (70)
    • Single Rooms with ensuite Wet Room (70)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2023

Funding & Fees Guide for Abbeycrest Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,895
    • Self-Funded Residential Dementia Care from £1,895
    • Self-Funded Nursing Care from £2,145
    • Self-Funded Nursing Dementia Care from £2,145
    • RESPITE Self-Funded Residential Care from £2,045
    • RESPITE Self-Funded Residential Dementia Care from £2,045
    • RESPITE Self-Funded Nursing Care from £2,145
    • RESPITE Self-Funded Nursing Dementia Care from £2,145
  • (these prices are only a guideline, please contact Abbeycrest Nursing Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Abbeycrest operate an open door policy. Friends and family able to visit loved ones at any time they choose. Offering 100% visiting time flexibility.


Abbeycrest Nursing Home Reviews (137)

Total of 137, showing 21-40
9.8

Abbeycrest Nursing Home has a Review Score of 9.8 (9.809) out of 10, based on 48 reviews in the last 2 years. Over all time Abbeycrest Nursing Home has 137 reviews.

Overall Experience

  • 117
  • 16
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  • 2
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Date Published

137
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48
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Review from M W (Daughter of Resident) published on 26 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

This was the third Care Home my 95-year-old mother had 'tried' for respite care when her usual carer was on holiday and all the family agreed it was the best. Everyone was friendly and helpful, activities plentiful and are good. Her room had a small outside area and she was able to watch some wild birds
which is something she enjoys at home. Although she is not ready to accept that she cannot manage on her own she concedes that she could go there again - I think she will!
However, Aria Care must be the only place where a week is not 7 days and 7 nights and the family was shocked to find that she had to pay considerably more than the original invoice stated if she actually wanted to stay for a week and not 6 nights.

Reply from Home Manager, Home Manager at Abbeycrest Nursing Home

Thank you for your feedback, which we have passed on to the home. We are always looking to learn and improve from any feedback we receive. If you would like to discuss this matter in further detail, please contact wecare@ariacare.co.uk.


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Review from P D (Husband of Resident) published on 25 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Before choosing Abbey Crest in January 2024, I spent several weeks researching all nearby homes and I am very pleased with my choice. It is well-appointed, welcoming and well-serviced. Its most striking characteristic is the smiling, friendly and attentive staff who really care for the residents. I
would certainly recommend it.

Reply from Home Manager, Home Manager at Abbeycrest Nursing Home

Thank you for your review and positive comments regarding our home and staff who work hard to deliver high standards of quality care at all times. Your feedback will be passed on to the team.


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Review from Nick M (Son of Resident) published on 11 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been impressed with the quality of care Dad has received since his admission to Abbeycrest in April. The staff are patient, attentive and professional, always on hand to ensure the safety and well-being of the residents. His room, and the common areas, are clean and tidy, and the food - Dad enjoys
his food - is good. I would happily recommend Abbeycrest to anyone seeking dementia care for a loved one.

Reply from Home Manager, Home Manager at Abbeycrest Nursing Home

Many thanks for your positive review. Your wonderful comments have been passed on to the team who will be delighted to hear your feedback.


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Review from Jenny P (Daughter of Resident) published on 7 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother spent 2 weeks at Abbeycrest in May 2024. During that time she received excellent care and really enjoyed the activities, food and surroundings. The staff went above and beyond to ensure that Mum was well looked after. She left Abbeycrest a different woman and certainly got her "mojo" back
whilst there. She was very against going into care (having been a district nurse) but this stay has absolutely convinced her that she would like to return if she was in need of 24-hour care in the future and we, her family, would be confident at the level of care provided.

Reply from Home Manager, Home Manager at Abbeycrest Nursing Home

We are so pleased to read your wonderful comments about your mum's recent stay at Abbeycrest. The care, and services we deliver as a team to our residents and families is extremely important to us and so it's wonderful to hear of the positive outcomes this brings, we really do care from the heart and will pass your feedback onto the team, who will look forward to seeing you again, thank you.


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Review from Robin J (Husband of Resident) published on 29 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Myself, other family members and friends have all been impressed by the quality of care and nursing support given to my wife at Abbeycrest. All the staff are very attentive and seek to create a positive and happy environment for the residents. The physical space is very pleasant and well-maintained
with garden areas where residents can enjoy fresh air and sunshine. The food is always good with plenty of variation in the menus. I will happily recommend Abbeycrest to anyone seeking respite or residential care.

Reply from Jerry Abeya, Home manager at Abbeycrest Nursing Home

Many thanks for taking the time to leave us a review and for your lovely comments about our home, variety of food and support from the team at Abbeycrest. The care and services we deliver as a team to our residents and families is extremely important to us. Your feedback will be shared with the team.


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Review from Jayne C (Daughter of Resident) published on 29 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone at Abbeycrest has been so friendly and helpful with my father. Having looked at several homes prior to making the decision for him to go here I have absolutely no doubt he is in the right place and being well looked after.
Thank you to all of the hard-working team.

Reply from Home Manager, Home Manager at Abbeycrest Nursing Home

Thank you for taking the time to leave us a review and for your kind words about the team at Abbeycrest. Your comments will be shared with the team.


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Review from Chris D (Son of Resident) published on 24 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the start of the process in finding the right care for my mother, Abbey Crest has been helpful and supportive. They explained all the options and helped guide the right type of support that was needed.
They were fantastic on arrival and throughout the first weeks of the change, providing updates
and clarifications where needed.
They have been supportive and proactive in their help and care. I would not hesitate to recommend them.

Reply from Home Manager, Home Manager at Abbeycrest Nursing Home

Many thanks for your review and we are pleased yourself and your mother have felt supported through the process of finding the right care. The care and services we deliver as a team to our residents and families is extremely important to us. Your feedback will be shared with the team.


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Review from Nigel M (Son of Resident) published on 17 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad is well cared for. The home has a high quality of care and looks out for all his needs. The staff are polite and helpful at all times. The home is well-tended, clean and well-maintained. Although expensive I don't think it is more expensive than similar homes around the area and I wouldn't hesitate
to recommend Abbeycrest.

Reply from Home Manager, Home Manager at Abbeycrest Nursing Home

Thank you for taking the time to leave us a review and for your kind words about our home, team and the care your dad is receiving at Abbeycrest. Your feedback has been shared with the team.


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Review from Sally F (Friend of Resident) published on 17 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend has been living at Abbeycrest for over a year now and is very happy, we have no worries at all, her care is so good, she is always clean and dressed nicely, the food is good, she was 102 years old yesterday, so I think that speaks volumes for how well she is looked after, I always recommend
Abbeycrest to anyone looking for respite or longer care.

Reply from Home Manager, Home Manger at Abbeycrest Nursing Home

Many thanks for your review and it is wonderful to hear your friend is happy at Abbeycrest and many happy returns for her recent birthday. Your feedback has been shared with the team.


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Review from Debbie K (Daughter of Resident) published on 17 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Out of all the care homes I visited in the area I had the best feeling about Abbeycrest. As soon as I walked in there was a calm atmosphere, everywhere was clean and bright. The nurse came and introduced herself to give me the reassurance around the care she would provide my father. The outside space
was lovely with green areas to walk around. All the staff were very professional but friendly with it. I just wished my father had been well enough to enjoy some of the facilities as I know he would have loved the garden area with the bird aviary. Also the staff were very respectful and kind when my father passed away and took all the pressure away around contacting the funeral home and doctor, which was much appreciated. I would recommend Abbeycrest to anyone who was in need of supported living.

Reply from Home Manager, Home Manager at Abbeycrest Nursing Home

Many thanks for taking the time to leave us a review and for your kind words about the care your father received at Abbeycrest. We are really sorry for your loss, the care and services we deliver as a team to our residents and families is extremely important to us. Your feedback will be shared with the team.


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Review from Catherine C (Daughter of Resident) published on 9 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Abbeycrest from the moment my Mother arrived for respite, treated her with respect and warmth. After a few weeks she decided she would like to make the move permanent which although was a surprise to us was a welcomed decision as Mum was so happy in her lovely room with excellent staff, whether they
were nurses, carers or cleaners everyone was friendly which gave the whole home a welcoming atmosphere.

Reply from Home Manager, Home Manager at Abbeycrest Nursing Home

Thank you Catherine for taking the time to leave us a review and for your lovely comments about our home and team it is wonderful to hear that your mother felt part of the Abbeycrest family. She mentioned this to the staff, and to other residents multiple times, as well. She will be missed, your feedback will be shared with the team.


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Review from P W (Daughter of Resident) published on 20 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been very happy with the care our father has been receiving. The staff are very caring and approachable, and we feel comfortable asking questions about my dad's care.
The doctor visits every week to check on the residents and there is 24 nursing care.
We feel our father is being well cared
for, kept safe and well and happy!

Reply from Home Manager, Home Manager at Abbeycrest Nursing Home

Thank you for taking the time to leave us a review and for your lovely comments about our home, team and the care your father is receiving at Abbeycrest. Your feedback will be shared with the team.


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Review from Richard H (Son of Resident) published on 5 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father's stay at Abbeycrest was funded by the NHS and despite his untimely demise, he was treated with the utmost respect and care while he was there. The staff were excellent and friendly and he was as happy as could be expected in his circumstances towards the end of his life. I would thoroughly
recommend Abbeycrest in its roles as a nursing home and palliative care.

Reply from Home Manager, Home Manager at Abbeycrest Nursing Home

Thank you for taking the time to leave us a review and for your kind words about our team and the care your father received at Abbeycrest. We are really sorry for your loss. Your feedback will be shared with the team.


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Review from M B (Daughter of Resident) published on 16 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The level of nursing care given to my father was excellent, his stay at Abbeycrest was made so much more comfortable with such care. This greatly helped to overcome any concerns about needing help at any time of the day or night.
The environment at Abbeycrest feels relaxed, well heated and spacious.
Staff members show respect to both residents, relatives and visitors.

Reply from Home Manager, Home Manager at Abbeycrest Nursing Home

Thank you for taking the time to leave us a review and for your lovely words about the care your father received at Abbeycrest, our home and team. Your feedback will be shared with everyone at the home.


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Review from K D (Daughter-in-law of Resident) published on 19 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you to all the staff at Abbeycrest Nursing Home. Their kindness and care were a constant reassurance to us, right up to the very end. From the first visit in our home, the staff treated our mother with kindness and respect. Thank you.

Reply from Home Manager, Home Manager at Abbeycrest Nursing Home

Thank you for taking the time to leave us a review and for your kind words and recognition of the team at Abbeycrest. Your feedback will be shared with the team.


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Review from M Y (Mother of Resident) published on 19 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very friendly staff. Very clean, attractive communal areas and rooms. Good standard of food and care.

Reply from Home Manager at Abbeycrest Nursing Home

Thank you for taking the time to leave us a review and for your kind words about our home, team, food and care. Your feedback will be shared with the team.


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Review from P S (Son of Resident) published on 5 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother will never improve mentally or physically but she is palpably happier than she was when living alone, despite her strong desire to continue doing so. The staff at Abbeycrest work skillfully and hard to make her life as good as it can be - and her appearance as close to how she would have once
said she wanted it to be.

Reply from Home Manager, Home Manager at Abbeycrest Nursing Home

We would like to thank you for your words of kindness which are very much appreciated. At Abbeycrest we strive for personalised-centred care for all those living in our community and try to ensure that both they and their families experience that home-from-home feeling. All comments will be passed on to the team and thank you again for the review.


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Review from William M (Son of Resident) published on 3 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family, we have always found the admin and nursing staff to go the extra mile looking after Dad and our family.
Examples include:
- Nursing calls and emails to keep the family updated
- Use of rooms and catering for a recent birthday
- Support with claims and processes
- Outreach to community
health professionals
- Professional but personal relationships with the nursing, care and admin teams


Whilst Alzheimer's is a horrid condition we are comforted that Dad is well cared for and his needs met at Abbeycrest Nursing Home.


Reply from Home Manager, Home Manager at Abbeycrest Nursing Home

Thank you William for taking the time to leave us a review and for your kind words about the care your dad is receiving and for recognition of the team at Abbeycrest. The care and services we deliver as a team to our residents and families are extremely important to us. Your feedback will be shared with the team.


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Review from Alan H (Son of Resident) published on 25 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident of Abbeycrest Nursing Home for just over three years and I visited her weekly - albeit with restrictions during the pandemic.
I was always pleased to see how well the care home was maintained and how clean and cared for my mother was when I visited.
Family members were always
kept well-informed about how Mother was and she was made a fuss of on special occasions - birthdays etc. The residents' family member meetings gave us a good opportunity to make suggestions and hear what was going on in the home.
The family were very pleased that Mother was able to spend her final few years being well looked after in a clean and comfortable environment.

Reply from Home Manager, Home Manager at Abbeycrest Nursing Home

Thank you Alan for taking the time to leave us a review and for your kind words about our home and the care your mother received at Abbeycrest. We are really sorry for your loss, the care and services we deliver as a team to our residents and families is extremely important to us. Your feedback will be shared with the team.


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Review from Joan S (Respite Resident) published on 22 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Everything I needed was provided by the staff with courtesy and a smile. From breakfast in my room, provision of fresh water, a shower, drawing my curtains and the medication at the right times. I was so very grateful for the post-operative care I received.

Reply from Home Manager, Home Manager at Abbeycrest Nursing Home

Thank you, Joan, for taking the time to leave us a review following your stay with us and we are pleased you received everything you needed. Your wonderful comments have been passed on to the team who will be delighted to hear your feedback.


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Current Review Score: 9.8 (9.809)

Overview of Review Score

The Review Score of 9.8 (9.809) out of 10 for Abbeycrest Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 48 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 48 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.809 for Abbeycrest Nursing Home is calculated as follows: ( (454 Excellents x 5) + (87 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 550 Ratings = 4.809

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Abbeycrest Nursing Home is based on 48 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 48 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 20 Dec 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (4)

Sue

Sue Smart

Job Title: Home Manager

“As Home Manager I believe that our residents should receive the very best bespoke care and support they require to meet their needs, whilst making each day memorable.


I have been blessed to have a very successful career working in the health and social care sector with over 30 years of experience. I trained as a nurse in Hertfordshire and have maintained my registration with the Nursing and Midwifery Council, after qualifying I worked in A&E before stepping into the community in 2003 where I managed domiciliary care including complex care as clinical lead and then into a care home management.


It is important to me that my team feel valued and supported in their roles, as well as having the opportunity to develop so that our home can thrive and be a happy and beautiful home for everyone.


At Abbeycrest, we are one big family and everything we do is from the heart, treating the people living in our community as individuals understanding their choices, wishes and dreams for no other reason than to make a difference every day.”


I grew up locally and even went to school up the road, I moved away to undertake my nurse training and am pleased to be back in the local area. It is important to me and the team that Abbeycrest is part of the Sonning Common community. I enjoy spending time with my family and friends, I love to travel and have been fortunate to visit many countries around the world.”


Jerry

Jerry Abeya

Job Title: Deputy Manager

With over 10 years of nursing experience, it is great to work with such a friendly team to deliver the highest standards of care for all our residents.


Tamena

Tamena Seymour

Job Title: Home Co-ordinator

I love showing people around the home and arranging various visits for the residents. As the ‘face of the home’ my role is very important and knowing that I can help them through their care home journey makes me happy.


Michael

Michael Kenny

Job Title: Regional Sales Support Manager

I’m committed to providing support and guidance to those looking for care for a loved one, helping them to understand their options, guiding them on how to fund the costs and helping them to make sense of the whole process.