Abbeycrest Nursing Home

Essex Way, Kennylands Road, Sonning Common, Reading RG4 9RG
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9.8 137 Reviews
  • Abbeycrest Nursing Home, Reading
Abbeycrest Nursing Home is located in the quiet village of Sonning Common, in the heart of the Chilterns, offering residential, nursing and dementia care, including trial stays, short stays, convalescent care and permanent care for individuals or couples. As such, residents can rest safe in the knowledge that the home can cater for their care needs both now and in the future.

The welcoming surroundings at Abbeycrest are matched by the high standard of individual care the team provides to the residents. The home has a welcoming bistro ideal for a catch up with friends and family, as well as a private dining room which is the ideal space to come together to celebrate key milestones. Mealtimes are more than a routine – they are vibrant, social occasions, providing delicious, local, nourishing food to enrich your taste buds as well as providing residents with all their dietary requirements.

When residents arrive and throughout their stay, they're greeted with warmth, passion, and care and a home that is vibrant, happy, and homely. The team loves learning as much as they can about their residents, so your loved one’s time is tailored to their individual needs and interests. This can be as small as knowing when they like to wake up, how they like their tea, and everything about their daily routine. The team takes the time to get to know all their residents and encourage independence and communication.

The team at Abbeycrest uses activity-based care sessions to provide a variety of activities, events and outings for their residents and have strong connections with the local community which enriches the lives of the residents.

Care Provided by Abbeycrest Nursing Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 70 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Sue Smart (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (70)
    • Single Rooms with ensuite Wet Room (70)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2023

Funding & Fees Guide for Abbeycrest Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,895
    • Self-Funded Residential Dementia Care from £1,895
    • Self-Funded Nursing Care from £2,145
    • Self-Funded Nursing Dementia Care from £2,145
    • RESPITE Self-Funded Residential Care from £2,045
    • RESPITE Self-Funded Residential Dementia Care from £2,045
    • RESPITE Self-Funded Nursing Care from £2,145
    • RESPITE Self-Funded Nursing Dementia Care from £2,145
  • (these prices are only a guideline, please contact Abbeycrest Nursing Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Abbeycrest operate an open door policy. Friends and family able to visit loved ones at any time they choose. Offering 100% visiting time flexibility.


Abbeycrest Nursing Home Reviews (137)

Total of 137, showing 41-60
9.8

Abbeycrest Nursing Home has a Review Score of 9.8 (9.809) out of 10, based on 48 reviews in the last 2 years. Over all time Abbeycrest Nursing Home has 137 reviews.

Overall Experience

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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

My father was a resident of Abbey Crest For over three years. I have huge praise for the staff who looked after him.
They were very professional and kind. I live quite a way from the home. The staff allowed me to stay for long periods of time when I could attend. They kept me fully informed by Zoom
and email at all other times. This gave me a great sense of peace.
Dad enjoyed the social activities when he was able to. After that, activities came to his room and he enjoyed hand therapy in particular.
When Dad died the staff were so supportive and understanding.

Reply from Home Manager, Home Manager at Abbeycrest Nursing Home

Thank you, Susan, for your kind words and recognition of the team at Abbeycrest. We are really sorry to you and your family for your loss; the care and services we deliver as a team to our residents and families are extremely important to us. Your feedback will be shared with the team.


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Overall Experience  Overall Experience 5.0 out of 5

My wife is now in an advanced stage of Alzheimer’s and, in January, we realised that we were struggling to provide the necessary care for her. So we arranged for her a two weeks respite stay at Abbeycrest.
During those two weeks, liking what we were seeing in Abbeycrest, we decided that the time had
come for permanent residential care and that Abbeycrest was where we would be happy for her to stay. The change was quickly and efficiently arranged. She was able to stay in the same room (thereby avoiding the confusion, that a move could have caused) where she remains, happy and contented. On entering Abbeycrest, one is struck by the happy, friendly atmosphere. It has the feel of a home, in the nicest sense of that word, and the residents are like an extended family. All the staff, management and throughout the various departments, are friendly and caring, and seem to enjoy being part of a team, relating well to each other. Abbeycrest, without a doubt, is a well-run ship.

Reply from Home Manager at Abbeycrest Nursing Home

Thank you for taking the time to leave us a review and for your lovely comments about our home and recognition of the team at Abbeycrest. Your feedback will be shared with the team.


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Overall Experience  Overall Experience 5.0 out of 5

My family was both sad and exhausted when it became apparent that Mum needed more care than we could provide at home. We had no idea how Mum would react to the change, and how it might impact us. Thankfully the service provided to all of us (primarily Mum obviously) has been professional, kind and very
reassuring. Mum seemed instantly at home in her new surroundings appearing to enjoy the food and the activities. I can only say that the staff are delightful and I couldn’t be more relieved that my mum is being looked after by them.

Reply from Home Manager at Abbeycrest Nursing Home

Thank you for taking the time to leave us a review and for your lovely comments about the care your mum is receiving at Abbeycrest. We are pleased that she is settling in and enjoying the food and activities. The care and services we deliver as a team to our residents and families are extremely important to us. Your feedback will be shared with the team.


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Overall Experience  Overall Experience 4.0 out of 5

A very caring home with excellent staff. End-of-life care was very good and we were glad that my father-in-law was in the care home and not in a hospital.
There seemed to be plenty of activities and lots to do.

Reply from Home Manager at Abbeycrest Nursing Home

Thank you for your review. We appreciate your kind words about the team at Abbeycrest and the care that your father-in-law received. Your feedback has been shared with the team.


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Overall Experience  Overall Experience 5.0 out of 5

My father spent over four years at Abbeycrest.
He had dementia and was unable to talk but he always looked very happy.
The staff were so lovely and caring and I couldn’t fault them.
He was very well looked after and always nicely turned out and he enjoyed the food and he particularly liked the activities,
especially music and dancing.
The staff at Abbeycrest were a family to him, especially during Covid when it was harder to visit.

Reply from Home Manager at Abbeycrest Nursing Home

Thank you for your kind words about the care your father received and the recognition of the team at Abbeycrest. It is lovely to read that he enjoyed the music and dancing and that he and you felt part of the Abbeycrest family. Your wonderful comments have been passed on to the team who will be delighted to hear your feedback.


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Overall Experience  Overall Experience 5.0 out of 5

We are deeply grateful for the care given to my father throughout his stay at Abbeycrest Nursing Home. All staff from all departments were extremely professional, helpful, caring and kind, not only to my father but to us all as a family. We thank Abbeycrest Nursing Home enormously for providing the
very best possible care for my father.

Reply from Home Manager, Home Manager at Abbeycrest Nursing Home

Thank you for taking the time to share your positive experience at Abbeycrest, we are delighted to hear that you and your family were pleased with the care and attention that your father received during his stay with us. We are honoured to have been able to provide your father with the very best possible care and support. Once again, thank you for sharing your positive experience, we appreciate your kind words and your feedback.


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Overall Experience  Overall Experience 5.0 out of 5

My mother lived at Abbeycrest for five and a half years and was beautifully cared for by the manager and her team. Towards the end, life became more challenging for her (she was 98 years old) but the level of care was outstanding. The entire staff was friendly and approachable and coped with the difficulties
of Covid admirably. We were always made to feel welcome and any concerns of ours were attended to promptly. I would recommend Abbeycrest strongly.

Reply from Home Manager at Abbeycrest Nursing Home

Thank you, Jo, for your kind words and recognition of the team at Abbeycrest. We are really sorry for your loss and we hope we made your mother’s five years with us as peaceful as possible, she was a treasured member of our community. Your comments will be passed on to the team.


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Overall Experience  Overall Experience 5.0 out of 5

My 92-year-old Dad has until very recently lived on his own with minimal help and maintained a high degree of independence, including driving short trips in his car. A deterioration in his capacity meant that he needed a supportive environment with nursing care on hand. The welcome he has received
from the whole team at Abbeycrest has been heartwarming. He settled in very quickly and gratefully accepted the essential care that he was given. I cannot speak too highly about the leadership and all the staff, who make Dad’s days enjoyable and treat him with the dignity he deserves and he loves the food!

Reply from Home Manager, Home Manager at Abbeycrest Nursing Home

Thank you for your lovely words, Richard. It's great to hear that your dad has settled in nicely at Abbeycrest. It's always reassuring to know that our loved ones are in good hands, especially when they require extra care and support. We are delighted to hear that your dad is enjoying the food, it is important for residents to have access to healthy and delicious meals. Thank you again for sharing your positive feedback, we will be sure to pass on your kind words to the team, including the chef!


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Overall Experience  Overall Experience 5.0 out of 5

I have been very pleased with the respite care that my friend has received. The staff were helpful, professional, kind and caring. My friend was very happy with the care she received and with the food in the restaurant. I would be very happy to recommend Abbeycrest Nursing Home to anyone considering
a care home for respite or long-term care.

Reply from Home Manager, Home Manager at Abbeycrest Nursing Home

Thank you so much for taking the time to leave such a wonderful review of Abbeycrest. We are delighted to hear that your friend received excellent care during their respite stay and that our staff went above and beyond to provide them with the support and comfort they needed. We hope your friend is settling well back at home. We are thrilled to hear that your friend was happy with the care they received and enjoyed the food in our restaurant. We truly appreciate your support and look forward to continuing to provide outstanding care to our residents. Your comments will be passed on to the team.


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Overall Experience  Overall Experience 5.0 out of 5

We went as family to view Abbeycrest for respite for both Parents/Grandparents. Dad has Parkinson's. Mum advanced dementia. Then due to both ending up in hospital with health issues ended up with just Mum/Nan going to Abbeycrest as Dad still in hospital. Mum settled in very quickly and was extremely
well looked after by all staff, especially one member of staff, allowing us as a family to concentrate on our Dad knowing how safe, and well cared for she was. We will never be able to thank the staff enough for the help and support they offered in a very difficult time in our lives.

Reply from Home Manager, Home Manager at Abbeycrest Nursing Home

Thank you Sue for your kind words and recognition of the team at Abbeycrest. The care, services and support we deliver as a team to your Mum and Nan and whole family is extremely important to us. Your feedback will be shared with the team.


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Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Abbeycrest in Sonning Common for over a year now. It was her decision to go into the home due to failing health therefore staying in her own home was sadly no longer an option. She enjoys being at Abbeycrest very much, the social aspect is important to her but equally,
she can have peace and quiet when she needs it. She has a nice view from her window to watch the world go by. The staff are fantastic and as has been mentioned the same staff are looking after her still which is nice for us and also mum as they get to know her and us, which is important. It's great to have Millennium Park just around the corner to take mum to get some fresh air from time to time. The staff also take mum out which I know she very much appreciates. Great team - keep up the good work!

Reply from Home Manager, Home Manager at Abbeycrest Nursing Home

Many thanks for your positive review - we enjoy having your mother with us at Abbeycrest too. The care and services we deliver as a team to our residents and families is extremely important to us. Your wonderful comments have been passed on to the team who will be delighted to hear your feedback.


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Overall Experience  Overall Experience 5.0 out of 5

My mum was in Abbeycrest for a month or so for some respite care while my dad was recovering from surgery. The care she received there was outstanding; she met with so much friendliness, kindness and patience. Mum, who has dementia, needs constant stimulation and interaction with people so loved the
fact that there was so much going on - always an activity or someone to chat to. Everyone was kind and made her feel very special. We felt that the staff got to know mum well in her short time there and as a family, we really appreciated the care she received; it gave us peace of mind while we were also supporting my dad's recovery. Thank you to every member of the Abbeycrest team - you are all amazing!

Reply from Home Manager, Home Manager at Abbeycrest Nursing Home

Thank you Lynne for your review and positive comments regarding our home and staff who work hard to deliver high standards of quality care at all times – your mum is a joy to care for and we look forward to seeing her again for ‘Sherry Fridays’. The team join me in thanking you for your positive comments.


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Overall Experience  Overall Experience 5.0 out of 5

My mum was moved to Abbeycrest from hospital nearly 2 years ago in lockdown. An incredibly stressful time as I wanted to keep her in her home but having battled with the physical and mental challenges of Lewy body dementia and several live-in carers it was time. Abbeycrest were amazing at getting my
mum out of hospital quickly, smoothly taking over all of the arrangements and handovers. We wanted her room to look like her home which wasn't easy in a lockdown but with photos and lots of communication, it was all made lovely for her arrival. I am able to visit my mum knowing her every need is taken care of from doctors, medications, hairdressers, opticians, lovely food and enjoy seeing her without the stress. Handing your loved one over when you have held the reins for so long is not easy but Abbeycrest have been amazing. The continuity of staff, who know all the residents and everything about them is what I love, she has had all the same staff looking after her since she arrived.

Reply from Home Manager, Home Manager at Abbeycrest Nursing Home

Thank you for taking the time to leave us such a fantastic review, Becky! We're happy to hear that your mum has received such great care at Abbeycrest over the last two years. We will pass on your kind comments to the whole team.


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Overall Experience  Overall Experience 5.0 out of 5

Excellent care and attention given to the needs of my dad. Lovely home with plenty of activities and entertainment. Staff are lovely - from front of house to care and nursing. All very friendly and personable.

Reply from Home Manager, Home Manager at Abbeycrest Nursing Home

Beccy, we would like to thank you for your words of kindness which are very much appreciated. We are so pleased to hear that your dad enjoys the activities and entertainment at Abbeycrest. All comments will be passed on to the team and thank you again for the review.


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Overall Experience  Overall Experience 5.0 out of 5

My mother arrived at Abbeycrest in March 2019. They have excellent facilities for the residents. Plenty of activities for residents who wish to participate. My mother became very reliant on the medical/nursing staff during her stay. Sadly she passed away on 20th December at the age of 97. We found the
staff, from the manager down to the cleaners, all very polite, friendly and obliging. We, as a family, would definitely recommend Abbeycrest to anyone looking for a care home for themselves or a family member.

Reply from Home Manager, Home Manager at Abbeycrest Nursing Home

Thank you Clive for your kind words and recognition of the team at Abbeycrest. We are really sorry for your loss and we hope we made your mother's time with us and in particular her last weeks as peaceful as possible. Your comments will be passed on to the team.


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Overall Experience  Overall Experience 5.0 out of 5

The staff at Abbeycrest Nursing Home are brilliant, they look after Mum so well and spend time with her even when she doesn't want to join in with activities. The home is clean and tidy but also welcoming, it feels like a home, not just a care home.

Reply from Home Manager at Abbeycrest Nursing Home

Thank you for your amazing review of Abbeycrest, Ian. Pleased to hear that we feel like a home for your mum, it is a pleasure having her with us. Your kind comments will be passed on to the team.


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Overall Experience  Overall Experience 5.0 out of 5

Right from the start, my two sons and I felt Abbeycrest was the perfect place for my wife to spend her remaining few days. All the staff were very professional but also so caring and helpful. Nothing was too much trouble, visiting times were extremely flexible, and when visiting, we were together with
friends, we were always offered tea/coffee and cake.
Everybody who visited my wife said what a lovely place for her to be.
I have close friends who have had partners at Abbeycrest who have all had the same experience as me.
Even the phone call from the home to say my wife passed away was handled so caringly and was much appreciated. When my son and I collected my wife's clothes and belongings, the staff could not have been more helpful and empathetic.
I would wholeheartedly recommend Abbeycrest following my experience.

Reply from Home Manager, Home Manager at Abbeycrest Nursing Home

Thank you for your kind words and recognition of the team at Abbeycrest. We are really sorry for your loss and we hope we made your wife’s last days as peaceful as possible. Your comments will be passed on to the team.


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Overall Experience  Overall Experience 5.0 out of 5

We moved my husband to Abbeycrest in August 2022 from another care home. From the first day, all the staff were amazing, so helpful and friendly. The care home is so bright and very clean. The manager is always there for you to help with any problems you may have. You receive a lovely, warm welcome
when you arrive at the home for a visit. I have already recommended Abbeycrest.

Reply from Home Manager, Home Manager at Abbeycrest Nursing Home

Thank you for your review, positive comments and also your recommendation regarding our home and staff who work hard to deliver high standards of quality care at all times. Your feedback will be passed on to the team.


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Overall Experience  Overall Experience 5.0 out of 5

Mum was end-of-life care last month, and the staff were compassionate and caring and were so supportive of myself and my sister at such a sad time.
When Mum was able to access the amenities, she used to enjoy flower arranging and, most definitely, the film nights.

Reply from Home Manager at Abbeycrest Nursing Home

Thank you for your lovely comments about our staff; it has been a privilege to support your family. We aim to deliver person-centred care, so providing activities that our residents enjoy, such as flower arranging and film night, is important. On behalf of our staff, we would like to pass our condolences on hearing of her passing.


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Overall Experience  Overall Experience 4.0 out of 5

My wife was admitted to Abbeycrest in February with advanced vascular dementia. Between February 2022 and October, when she died, she was cared for with great kindness. I visited her nearly every day and was always welcomed by the staff and, when I asked for something to be done to make my wife more
comfortable, it was done quickly and with a smile. My wife had such severe mobility problems that she stayed mostly in her room. However, had she been able to participate, I know that there were many events for the enjoyment of residents. The one thing that was done for her, and which she much valued, was to have her hair done regularly. At the end of her life, she was treated with dignity and the home made sure that I and my children could be with her.

Reply from Home Manager, Home Manager at Abbeycrest Nursing Home

Thank you for your kind words and recognition of the team at Abbeycrest. We are really sorry for your loss and we hope we made your wife's last months as peaceful as possible. Your comments will be passed on to the team.


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Current Review Score: 9.8 (9.809)

Overview of Review Score

The Review Score of 9.8 (9.809) out of 10 for Abbeycrest Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 48 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 48 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.809 for Abbeycrest Nursing Home is calculated as follows: ( (454 Excellents x 5) + (87 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 550 Ratings = 4.809

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Abbeycrest Nursing Home is based on 48 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 48 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 20 Dec 2019

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (4)

Sue

Sue Smart

Job Title: Home Manager

“As Home Manager I believe that our residents should receive the very best bespoke care and support they require to meet their needs, whilst making each day memorable.


I have been blessed to have a very successful career working in the health and social care sector with over 30 years of experience. I trained as a nurse in Hertfordshire and have maintained my registration with the Nursing and Midwifery Council, after qualifying I worked in A&E before stepping into the community in 2003 where I managed domiciliary care including complex care as clinical lead and then into a care home management.


It is important to me that my team feel valued and supported in their roles, as well as having the opportunity to develop so that our home can thrive and be a happy and beautiful home for everyone.


At Abbeycrest, we are one big family and everything we do is from the heart, treating the people living in our community as individuals understanding their choices, wishes and dreams for no other reason than to make a difference every day.”


I grew up locally and even went to school up the road, I moved away to undertake my nurse training and am pleased to be back in the local area. It is important to me and the team that Abbeycrest is part of the Sonning Common community. I enjoy spending time with my family and friends, I love to travel and have been fortunate to visit many countries around the world.”


Jerry

Jerry Abeya

Job Title: Deputy Manager

With over 10 years of nursing experience, it is great to work with such a friendly team to deliver the highest standards of care for all our residents.


Tamena

Tamena Seymour

Job Title: Home Co-ordinator

I love showing people around the home and arranging various visits for the residents. As the ‘face of the home’ my role is very important and knowing that I can help them through their care home journey makes me happy.


Michael

Michael Kenny

Job Title: Regional Sales Support Manager

I’m committed to providing support and guidance to those looking for care for a loved one, helping them to understand their options, guiding them on how to fund the costs and helping them to make sense of the whole process.