Abingdon Court Care Home

Marcham Road, Abingdon OX14 1AD
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9.5 74 Reviews
  • Abingdon Court Care Home, Abingdon
Abingdon Court is a recently refurbished purpose-built care home offering residential, nursing and dementia care.

The 'home from home' feel at Abingdon Court is created by the dedicated staff who have been selected not only for their professional ability but also for their commitment to truly making a difference for the people in their care.

Residents' rooms are spacious and feature en suite facilities. The communal areas are at the centre of what makes Abingdon Court a real community whether it be at meal times or when enjoying activities. There are no fixed visiting hours so friends and family can come and see residents at any time.

The dining experience at Abingdon Court boasts fine home cooking by a professional Chef who has created a menu to reflect the interests and tastes of the discerning residents.

Activities and day trips are an integral part of the residents' well being. The activities coordinator encourages and helps residents continue with existing interests and also introduces new hobbies. The minibus is used frequently to take residents on day trips near and a little further from the home. The trips are very popular and recently, days out to Millets Farm, Notcutts Garden Centre, Cotswold Wildlife Park and Gardens and Dorchester Abbey have been greatly enjoyed.

Respite care at Abingdon Court is very popular and enables those wishing to experience what the Home has to offer before making a full commitment.

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Care Provided by Abingdon Court Care Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 64 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Prasad Jose (Care Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (64)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2007
    • Last Refurbishment: 2018
    • Number of floors: 4

Funding & Fees Guide for Abingdon Court Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,402
    • Self-Funded Residential Dementia Care from £1,481
    • Self-Funded Nursing Care from £1,715
    • Self-Funded Nursing Dementia Care from £1,792

  • Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.
  • (these prices are only a guideline, please contact Abingdon Court Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • No restriction on visiting hours.


  • Parking

  • On site parking available.


Abingdon Court Care Home Reviews (74)

Total of 74, showing 21-40
9.5

Abingdon Court Care Home has a Review Score of 9.5 (9.527) out of 10, based on 22 reviews in the last 2 years. Over all time Abingdon Court Care Home has 74 reviews.

Overall Experience

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  • 21
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Date Published

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Review from M F (Husband of Resident) published on 7 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very happy with the quality of service, all the staff were helpful and it was evident they cared.

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Review from A O (Daughter of Resident) published on 2 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very attentive to my mom, she is difficult to manage and is responsive with the staff.

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Review from Martin L (Son of Resident) published on 16 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been in the care of Abingdon Court Care Home now since last November and since mum arrived the management and care staff have welcomed mum with a high standard of love, care, dignity and empathy. Mum has vascular dementia and grieving the loss of her husband and change of accommodation all over
a period of six months, the staff cannot be faulted in any way, they made this transition a lot easier than could have been expected. The care they are providing for my mum is excellent, myself and my sister are very grateful to them, they are wonderful people looking after my mum in a caring, professional way that makes this difficult situation a little easier as I am living outside the UK. Thank you to all management, nursing staff, carers and everyone involved in caring for my mum on behalf of myself and my sister and mum's daughter-in-law and grandchildren. Thank you, you're all heroes.

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Review from Sylvia T (Wife of Resident) published on 14 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have not commented on facilities and activities because I don't think my husband took part. Basically, I and all the family were overwhelmed by the care that was shown to all of us - we felt we mattered.

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Review from D P (Friend of Resident) published on 7 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff could not have done more to make my friend feel happy and well cared for. They always let me know if there were any problems with her health and they had informed the GP. Towards the end of her life, the staff did everything to make her comfortable and included her in all activities.

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Review from Peter C (Son of Resident) published on 26 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From day one, I have been so pleased with Abingdon Court Care Home.
Every day when I visit my elderly mother, from the moment I walk in to coming out, I see efficient and caring staff and know that my mother is looked after so well.

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Review from Lisa S (Granddaughter of Resident) published on 24 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Just want to say a huge thank you to Abingdon Court. My nan was in there for just under a year and she was dearly looked after. All the staff made me feel welcomed there and I could have not wished for a better care home than this one.
I will miss them all. Thank you.

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Review from Rosalyne G (Daughter of Resident) published on 1 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was in Abingdon Court Care Home for nine years up to her passing. Through those years, she was well cared for by the manager and all staff. I cannot fault them.

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Review from Simon T (Friend of Resident) published on 23 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

The standard of care at the home is adequate. What is lacking is communication. A person on each floor is required to liaise with visitors. To update them on the resident's health, progress or problems. Residents, often, cannot answer questions themselves. Visitors should not be expected to have to
go and find the nurse, who is often unavailable, or carers who are always busy. Also, more should be done to deal with the 'typical care home' smell, immediately apparent on entering the lift.

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Review from Jennifer G (Wife of Resident) published on 1 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband had been in Abingdon Court since 2018, and I can honestly say that I found the care he received excellent. Over the years, I came to know the staff well on my husband's floor and was always warmly welcomed on my visits. I was regularly consulted and kept very well informed of any issues regarding
his care and if I had any concerns at all over his health, I was able to voice these and be heard. His personal hygiene was well looked after and his room and clothes were always clean. It was obvious to me that the staff cared a great deal about my husband and enjoyed interactions with him when he was able to communicate. They treated him with dignity and recognised what he had achieved in his life. When he was no longer able to feed himself, his carers would be there for every meal making sure he was well nourished and hydrated. He seemed happy and content in Abingdon Court which is all I could wish for. My thanks go out to the excellent manager and staff at the home.

Reply from Flenton D'Cruz, Home Manager at Abingdon Court Care Home

Thank you for taking the time to write such kind words about the care we were able to provide for your husband. Our staff members will be both rewarded and motivated to hear that their high level of care and support was so much appreciated by you. It has been our privilege to care for your husband during his time here at Abingdon Court. Our sincerest condolences to you.


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Review from Helen M (Sister of Resident) published on 6 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was very happy to see my sister being well taken care of. No matter when I went in to see her, she always looked very clean and hair done. The place was always very clean. All the staff were very friendly and helpful. The only bad thing I have to say is the parking. It's a shame next door won't let
you park there.

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Review from Susan G (Daughter of Resident) published on 24 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident for five years and was happy and content taking part in activities. She always received excellent care, particularly during the last month of her life when she was lovingly cared for. From reception through to catering and nursing care - my family are all grateful.

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Review from J W (Daughter of Resident) published on 24 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident of Abingdon Court for just over 5 years. She's been very happy during her time there and has always been treated with kindness and respect. Until recently she has taken part in activities, which she enjoyed. The activities team are great organising things to do which are
fun and enjoyable. She has been very poorly recently and in fact, died this week. I cannot speak highly enough of the staff whose care and kindness to us all made such a difference at this difficult time. Everyone from the manager down is friendly and welcoming.

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Review from G B (Son of Resident) published on 7 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was transferred from a very busy major hospital in the final hours of her life. This provided her and her family with a quiet place where they could be together in the final hours. The staff at the care home did everything they could to make her and the family comfortable during this period.
The room was peaceful and clean.

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Review from M D (Friend of Resident) published on 15 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I visit as a friend taking my neighbour (who is the resident's partner) by car. From my visits, I find the staff are very welcoming and helpful. The whole residence is very clean and homely.

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Review from Claire G (Daughter of Resident) published on 14 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was accepted to Abingdon Court Care Home in Feb '21 after she had severe dementia. The care home have always kept me updated on everything that happened to Mum. She was treated like a family member by the amazing carers and nurses who showed her so much love. They also treated us as a family
with so much respect, care, and support.

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Review from Bernie T (Wife of Resident) published on 1 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff here really do care about residents and their families. During these difficult times of the covid pandemic, everyone at Abingdon Court has shown deep concern for residents. Families have been kept informed of their loved one's well-being. Grateful thanks to all.

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Review from Stephen M (Son of Resident) published on 15 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the level of care/support. Great staff. Great management.
Cannot really comment on food as I didn't visit near mealtimes. However, the snacks served in my father's room looked good.

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Review from Shirley R (Daughter of Resident) published on 12 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother spent her last 3 months in the care of Abingdon Court Care Home until she sadly died. Throughout she was treated with respect and love. I was allowed to visit every day as she was deemed 'end of life' care and I would arrive at different times each day and she was always well cared for. The
staff all had so much patience and professionalism. The home was always clean and well managed. All the staff treated me also with kindness and always went out of their way to help.

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Review from Annita W (Wife of Resident) published on 3 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home gave me peace of mind. He was respected with dignity. Always clean and well cared for. The staff were always present with reports on his behaviour and eating habits. I always left him with an easy mind that he was ok.

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Current Review Score: 9.5 (9.527)

Overview of Review Score

The Review Score of 9.5 (9.527) out of 10 for Abingdon Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.527 for Abingdon Court Care Home is calculated as follows: ( (188 Excellents x 5) + (50 Goods x 4) + (10 Satisfactorys x 3) + (2 Poors x 2) + (12 Very Poors x 1) ) ÷ 262 Ratings = 4.527

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Abingdon Court Care Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 6 Oct 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (3)

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