Abingdon Court Care Home

Marcham Road, Abingdon OX14 1AD
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9.5 74 Reviews
  • Abingdon Court Care Home, Abingdon
Abingdon Court is a recently refurbished purpose-built care home offering residential, nursing and dementia care.

The 'home from home' feel at Abingdon Court is created by the dedicated staff who have been selected not only for their professional ability but also for their commitment to truly making a difference for the people in their care.

Residents' rooms are spacious and feature en suite facilities. The communal areas are at the centre of what makes Abingdon Court a real community whether it be at meal times or when enjoying activities. There are no fixed visiting hours so friends and family can come and see residents at any time.

The dining experience at Abingdon Court boasts fine home cooking by a professional Chef who has created a menu to reflect the interests and tastes of the discerning residents.

Activities and day trips are an integral part of the residents' well being. The activities coordinator encourages and helps residents continue with existing interests and also introduces new hobbies. The minibus is used frequently to take residents on day trips near and a little further from the home. The trips are very popular and recently, days out to Millets Farm, Notcutts Garden Centre, Cotswold Wildlife Park and Gardens and Dorchester Abbey have been greatly enjoyed.

Respite care at Abingdon Court is very popular and enables those wishing to experience what the Home has to offer before making a full commitment.

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Care Provided by Abingdon Court Care Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 64 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Prasad Jose (Care Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (64)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2007
    • Last Refurbishment: 2018
    • Number of floors: 4

Funding & Fees Guide for Abingdon Court Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,402
    • Self-Funded Residential Dementia Care from £1,481
    • Self-Funded Nursing Care from £1,715
    • Self-Funded Nursing Dementia Care from £1,792

  • Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.
  • (these prices are only a guideline, please contact Abingdon Court Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • No restriction on visiting hours.


  • Parking

  • On site parking available.


Abingdon Court Care Home Reviews (74)

Total of 74, showing 41-60
9.5

Abingdon Court Care Home has a Review Score of 9.5 (9.527) out of 10, based on 22 reviews in the last 2 years. Over all time Abingdon Court Care Home has 74 reviews.

Overall Experience

  • 50
  • 21
  • 1
  • 0
  • 2

Date Published

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10
22
52

Review from V W (Friend of Resident) published on 7 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I can only commend the high level of care given to my friend, whose medical needs are complex. Staff have been very considerate as to his times of confusion and need for understanding. Initially, communications with myself were poor but have since improved. I appreciate the demands on the staff during
this exceptional time has been more than challenging. I have felt very safe with the measure put in place to allow visiting.

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Review from Nigel S (Son of Resident) published on 5 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff have done all they can under very difficult circumstances to look after my mother and keep me informed.

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Review from Ronald C (Brother of Resident) published on 5 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Top class facilities. First-class staff. Worth every penny.

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Review from Chris R (Son of Resident) published on 4 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very, very helpful staff. They kept us updated if there was any news at all regarding my mother. We always felt that my mother was very well looked after. We appreciate everything you've done. Thank you.

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Review from Irene A (Friend of Resident) published on 30 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Cannot fault this establishment. Very professional taking all care of Re COVID. The staff are very pleasant and very helpful. It was so good to get this visit. My friend is loving it in this care home., allowing him his pleasure of gardening, even has an indoor greenhouse for seedlings. High standards
and lovely to see residents walking in the garden if able.

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Review from Matt J (Grandson of Resident) published on 19 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My Grandma has recently come to Abingdon Court. We were impressed with the communication and all that was done to settle her. The staff all seem welcoming and friendly and have tried their best to keep families informed during the lockdown.

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Review from J H (Wife of Resident) published on 19 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Given an impression of happiness in the reception area. Greeted as a friend.
Evidence of cleanliness everywhere. Absolutely no smells from anywhere, not even of food at mealtimes.
Very satisfied, very happy at my choice.

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Review from Alan D (Husband of Resident) published on 17 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife became a resident in June 2019, she had dementia. Sadly she passed away on the 11th March 2021, the care she received throughout her stay was exemplary. She was treated with love, compassion and respect. I don't want to name names but all of the staff on the 2nd floor have my undying respect
and thanks for the way they have treated my wife, and all the other residents, they are all now regarded as my friends.

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Review from R B (Daughter of Resident) published on 20 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very happy with the care my mum receives. She is always happy and is well looked after and cared for. All the staff are caring and helpful. Feel confident that she is in good caring hands.

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Review from R B (Sister of Resident) published on 20 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Visited my sister briefly. She is happy and well cared for.

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Review from Mandy B (Daughter of Resident) published on 9 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very safe and relaxing visit. Lovely, caring and welcoming staff. The garden is looking transformed since Dad's last visit - a great space to meet. He is happy and relaxed, enjoying the short stay and speak very highly of the staff.

Reply from Ana Ciobotaru, Home Manager at Abingdon Court Care Home

Thank you so much for your lovely words, I will ensure I pass the message to our staff team. It is always a pleasure to have your Dad as part of the Abingdon Court family and look forward to seeing you all again.


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Review from Lorraine Y (Friend of Resident) published on 25 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff had everything organised concerning PPE. Felt totally safe myself, plus it was obvious the residents were well looked after.

Reply from Ana Ciobotaru, Home Manager at Abingdon Court Care Home

Thank you for your feedback and positive comments, we are working very hard to ensure the safety and well being of our residents. Visitors are such an essential part of our daily life and so we are so glad to be able to open our doors once again. We are so grateful for the support and understanding from all of our visitors in respecting our visiting policy and guidelines.


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Review from N B (Son of Resident) published on 31 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall my experience is very positive. Any issues have been taken on board and discussed and sorted with politeness and dignity. The whole staff (carers, nurses, cleaners, catering staff, entertainment as well) have always been approachable and friendly. I have not had many occasions to talk with the
management which is a good sign but when I have they have always been there to listen and discuss constructively. A massive thank you to ALL during the Covid-19 pandemic.

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Review from T A (Daughter of Resident) published on 29 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident of Abingdon Court for many years. During all that time the carers and all staff - and we say many come and go over the years - treated my mother with dignity, respect and fantastic love and care. I visited many times on different days and times and always found my mother happy,
well and cared for. The food is amazing and they adapt to residents needs amazingly well. I would have no hesitation in recommending this care home. The loyalty and devotion of the staff is truly remarkable - particularly those on the second floor, where my mother's room was. The duty nurse on the floor and all the staff were wonderful. I will miss them.

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Review from J B (Respite Resident) published on 13 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I was at Abingdon Court for respite care following a long spell in hospital. My room was bright and airy, overlooking a river and trees and fields beyond. Staff are welcoming, genuinely caring, and so helpful and cheerful, finding time to feed residents if needed, or just perform like acts of kindness.
The activities are varied and designed to involve all types of resident. Nursing care is efficient and responsive. I hope to return here to convalesce after my next operation.

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Review from Sarah W (Niece of Resident) published on 26 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Lovely staff. Very helpful. Seems everyone takes time with the residents and visitors.

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Review from D B (Wife of Resident) published on 27 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very welcome feeling as I enter the door. As far as I can see, my husband is very well looked after. He doesn't communicate so difficult to look after, as shows no interest in anything, but his carers are brilliant.

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Review from David D (Power of Attorney of Resident) published on 23 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Our friend is a resident. We have power of attorney in financial matters for this resident who has been a resident for three years. We would especially mention the staff who treat her with care and respect. There is a high turn-over in the manger's position but the deputy manager who is long term is
always patient and concerned to resolve any difficulties that arise responding by phone, email or during a visit.

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Review from Brian W (Cousin of Resident) published on 20 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My cousin, who is not at all well, is being well looked after in all aspects of her life. The staff are super and very likeable.

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Review from Neville C (Husband of Resident) published on 4 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

In general, we are very pleased with the care my wife receives. The staff are attentive and polite and the management of the home is very good. Hospital appointments have been arranged and dealt with efficiently and on time. We understand new carers are coming in all the time and that sometimes their
English is not so good but communication of needs can be awkward if more experienced staff are not present. Thank you for looking after my wife.

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Current Review Score: 9.5 (9.527)

Overview of Review Score

The Review Score of 9.5 (9.527) out of 10 for Abingdon Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.527 for Abingdon Court Care Home is calculated as follows: ( (188 Excellents x 5) + (50 Goods x 4) + (10 Satisfactorys x 3) + (2 Poors x 2) + (12 Very Poors x 1) ) ÷ 262 Ratings = 4.527

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Abingdon Court Care Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 6 Oct 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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