Barchester Middletown Grange Care Home

Middletown, Hailey, Witney OX29 9UB
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9.9 106 Reviews
  • Barchester Middletown Grange Care Home, Witney
Middletown Grange Care Home makes the most of pleasant grounds and a versatile interior to provide top quality nursing and residential care, with professionals available round-the-clock and also skilled in care and support for convalescence, rehabilitation and holiday breaks.

A committed team work hard to ensure that all provision is tailored to the individual, while allowing them to make the most of a relaxed and homely atmosphere.

All staff are carefully chosen and well-qualified to achieve the best standards, with the company philosophy focusing on an attentive service that also supports an active lifestyle. Personal interests are encouraged and there is much to enjoy within the life of the home.

The aim is to meet all residents’ needs over the long-term, living up to a reputation for quality that Barchester homes have earned.

Care Provided by Barchester Middletown Grange Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 56 Service Users
  • Privately Owned
  • Other Care Provided
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Mirela Ghiuvea (General Manager)
  • Admission Criteria
    • Private
    • Ages 65+
  • Room Information
    • Single Rooms (56)
    • Single Rooms with ensuite Wet Room (34)
    • Couples/Companion Rooms with ensuite Wet Room (56)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2016
    • Number of floors: 2

Funding & Fees Guide for Barchester Middletown Grange Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,450
  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.


  • (these prices are only a guideline, please contact Barchester Middletown Grange Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Visitors are welcome to visit at any time without a booking.


  • Parking
  • Parking available on site


Barchester Middletown Grange Care Home Reviews (106)

Total of 106, showing 41-60
9.9

Barchester Middletown Grange Care Home has a Review Score of 9.9 (9.879) out of 10, based on 29 reviews in the last 2 years. Over all time Barchester Middletown Grange Care Home has 106 reviews.

Overall Experience

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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

The first time I visited Middletown Grange looking for a place for Mum, who needed nursing care - after visiting many others, I was so impressed straight away with the facilities, the gardens and knowledge, kindness and respect the staff showed to each resident. I knew she would be able to still have
a life and not just live there. Five years on, I cannot thank everyone enough for the support, time and attention she was given. I would not hesitate to recommend Middletown Grange.

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Overall Experience  Overall Experience 5.0 out of 5

My mother was resident in this home for four years until her death earlier this month. The whole environment was geared up to give care to the residents. When she first arrived she was greeted by all staff, from the receptionist to carers to cook in such a friendly way, she immediately felt 'at home'.
We could not have asked for more for her last years. We are just very grateful that we chose Middletown, and we would thank all staff for their care and attention and their professionalism at all times, day and night.

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Overall Experience  Overall Experience 5.0 out of 5

A beautiful home set in a lovely setting with a delightful garden space where live entertainment can take place during the summer. When I visited the home I found all the staff extremely caring, friendly and helpful.

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Overall Experience  Overall Experience 5.0 out of 5

Fabulous home, who look after the clients with dignity and respect. Always smiley staff. A great rotation of activities and meals to keep things changing and stimulating for the clients. Highly recommended.

Reply from Clemence Heriman, General Manager at Barchester Middletown Grange Care Home

Thank you very much for your kind words. We are delighted with your review and this definitely puts a smile on everyone in the team.


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Overall Experience  Overall Experience 5.0 out of 5

The care home were able to accommodate my husband at short notice. He received exceptional care whilst here, and unexpectedly, his own abilities deteriorated yet his care was never compromised. The nurses gave their valuable time to his needs and he was extremely well looked after throughout his stay,
including supporting him and the family when he became unwell and subsequently peacefully passed away. Huge thank you to the care home manager and the team.

Reply from Clemence Heriman, General Manager at Barchester Middletown Grange Care Home

Thank you very much Valerie for your very kind words. This means a lot to the team here at Middletown Grange who are always committed to providing Outstanding Care.


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Overall Experience  Overall Experience 5.0 out of 5

Kind, helpful staff showing skills with our mum. Great memories each time with visit and phone. Thank you all the staff.

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Overall Experience  Overall Experience 5.0 out of 5

Our family is extremely happy with the conduct and efforts, afforded our mother at the Barchester Middletown Grange Care facility.
We trust and feel that the staff are doing all they can in the current situation.

Reply from Claire Gascoigne, General Manager at Barchester Middletown Grange Care Home

Thank you for taking the time to leave a review for us. All feedback is much appreciated and is passed on to the team.


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Overall Experience  Overall Experience 5.0 out of 5

Staff are very friendly. The facilities are very clean and well specified. My nan enjoys the activities arranged by the staff. Lovely garden to the front.

Reply from Claire Gascoigne, General Manager at Barchester Middletown Grange Care Home

Thank you for taking the time to leave a review. It is such a pleasure to be able to look after your Nan, she brings so much joy to her fellow residents and the staff here.


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Overall Experience  Overall Experience 5.0 out of 5

Every time I have had contact with the management they have been fantastic and go out of their way to please us. My nan is very happy here.

Reply from Claire Gascoigne, General Manager at Barchester Middletown Grange Care Home

We are so pleased that your Nan is happy here and that you feel so positive about the team here at Middletown Grange. Your Nan is a wonderful lady, it is a pleasure to have her in our care.


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Overall Experience  Overall Experience 4.0 out of 5

Mother went in for 2 weeks respite following a knee replacement. She was fed, watered and cared for with sympathy and understanding. She is quite a difficult patient and was suffering from depression but was treated well.

Reply from Claire Gascoigne, General Manager at Barchester Middletown Grange Care Home

Thank you for taking the time to leave a review. It is always a pleasure when we have a resident stay for respite and we can see how well they have progressed by the time they are due to go home. We wish your mother all the best for her continued recovery at home.


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Overall Experience  Overall Experience 5.0 out of 5

My mum needed more help than we could provide at home following a major operation and spent almost 3 weeks at Middletown Grange to convalesce.
The whole experience was brilliant, from the very first phone call/email contact, and all through her stay. Despite not being able to visit much due to lockdown
restrictions, it was such a relief to know that she was getting the absolute best care and support possible, along with all the comforts of home.
I can't praise the team enough, they were all friendly, helpful, kind and caring and took the time and trouble to get to know my mum - nothing was too much trouble and we wouldn't hesitate to recommend.
Thank you all.

Reply from Claire Gascoigne, General Manager at Barchester Middletown Grange Care Home

Thank you so much for your kind review. It was an absolute pleasure to look after your Mum and see her go from strength to strength with her recovery. It was wonderful to watch her confidence grow too. Hopefully, it won't be long until she can come back to visit us, we'll be sure to invite her to any of the events or activities that we put on over the coming months. Take care.


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Overall Experience  Overall Experience 5.0 out of 5

Excellent help at short notice for my mother. Check out could do with tightening up as medication and valuables left behind.

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Overall Experience  Overall Experience 5.0 out of 5

Very clean. Helpful staff. Excellent visiting operatives (though restricted due to pandemic). Updates re resident and home very good.

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Overall Experience  Overall Experience 5.0 out of 5

Each time I have visited I have had a very warm welcome and I have been very impressed by the caring staff, beautiful surroundings, and cleanliness. I feel if I ever needed care then this is the place I would like to be. Before lockdown, I felt there was a good mix of things to do and entertainment,
which is so important. Also, being able to enjoy the garden is essential.

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Overall Experience  Overall Experience 5.0 out of 5

From the moment we walked into the home and met with the staff we were put at ease and reassured that our mother would have a lovely time here. The home has beautiful gardens and modern decor with all the facilities you would need. The staff cared for Mum as if she was their own.

Reply from Claire Gascoigne, Activities Coordinato at Barchester Middletown Grange Care Home

Thank you so much for your kind words. It has been an absolute pleasure to be able to look after your mum.


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Overall Experience  Overall Experience 5.0 out of 5

My wife has received care and attention in every respect. I know she is safe and she greets me and our dog with a smile on her face. Thank you.

Reply from Claire Gascoigne, General Manager at Barchester Middletown Grange Care Home

Thank you for your lovely feedback, I'll be sure to pass it on to the rest of the team.


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Overall Experience  Overall Experience 5.0 out of 5

My mum has been in here for 3 weeks. She is very happy with all staff and has made new friends. Her room is very nice and clean and the food is really good. She is very glad she came here as she is no longer alone and feels safe.

Reply from Claire Gascoigne, General Manager at Barchester Middletown Grange Care Home

Thank you for your lovely review, it is much appreciated. It's a pleasure having your mum here, she has settled so well. I'll be sure to pass on your positive feedback to the rest of the team.


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Overall Experience  Overall Experience 5.0 out of 5

My grandfather has become very settled quickly at Middletown Grange. The staff have created strong bonds with my grandad and this is displayed during my visits. The setting is always calm, clean and full of space, the gardens are particularly spacious and beautiful. I am ringing a lot to check on my
grandfather and staff are extremely helpful and attentive.

Reply from Claire Gascoigne, General Manager at Barchester Middletown Grange Care Home

Thank you so much for your lovely words. Your Grandad really has settled well and has made new friends. We look forward to seeing you again soon.


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Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care my sister receives also very helpful if you need any information. She is very happy there and always seems to be smiling.

Reply from Claire Gascoigne, General Manager at Barchester Middletown Grange Care Home

Thank you for your kind review. I will ensure that your kind comments are shared with the team.


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Overall Experience  Overall Experience 5.0 out of 5

Care continues to be excellent through COVID-19, following ongoing good care prior to that. My mum is well and through skype call and booked visits we have been able to keep in touch.

Reply from Claire Gascoigne, General Manager at Barchester Middletown Grange Care Home

Thank you for taking the time to leave us a review. Your comments are much appreciated by all the staff.


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Current Review Score: 9.9 (9.879)

Overview of Review Score

The Review Score of 9.9 (9.879) out of 10 for Barchester Middletown Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 29 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.879 for Barchester Middletown Grange Care Home is calculated as follows: ( (302 Excellents x 5) + (33 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 339 Ratings = 4.879

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Middletown Grange Care Home is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 56 registered maximum number of service users is 11.2, which has been reached with 29 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 Aug 2019

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (12)

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Meet the Team (19)

Mirela

Mirela Ghiuvea

Job Title: General Manager

Joined: 2019

Hello, my name is Mirela, and I am the Acting General Manager here at Middletown Grange Care Home. Welcome to our Website!


I truly believe in the values of Barchester Healthcare and alongside the qualified team here at Middletown Grange we are committed to delivering the very highest standard of care, and life enrichment our residents deserve.


As a qualified Nurse with over 35 years of experience working in the care sector, I've gained experience as a Clinical Lead, and Deputy Manager in various care settings. Caring for older people is a privilege, and it is my aim to maintain a happy home, vibrant and friendly in nature.


If you would like to discuss the care and best practice, we provide here at Middletown Grange please give me a call or come to see me for a chat over coffee and homemade cake both of which are always available.


Jane

Jane Pocock

Job Title: Deputy Manager

Joined: 2018

Hello, my name is Jane, I'm an RGN and head a really happy care team, we all work with a smile to make the home a very jolly place to be. I've had the pleasure of working here since 2018.


Prija

Prija Menezes

Job Title: Registered General Nurse

Joined: 2022

Hi, my name is Priya and I'm a registered nurse here at Middletown Grange. I have been with the team here since 2022 and love being able to make a difference to everyone's day. I support all nursing elements of the home and am always here to help the team and families with clinical support.


Kavya

Kavya Mallaspureddi

Job Title: Registered General Nurse

Joined: 2022

Hello, my name is Kavya and I am one of the Registered Nurses here at Middletown Grange Care Home. I absolutely adore my job, of caring for our residents. I have many years’ worth of experience in the healthcare industry and could not think of a more rewarding job to do.


May

May Beale

Job Title: Registered General Nurse

Joined: 2024

Hi, my name is May and I'm one of the Registered Nurses here at Middletown Grange. I joined the team in 2024 and have loved being part of the community. I love the area and the village of Hailey and take great pride in being able to support the people we care for. I have a strong nursing background across healthcare so I'm pleased to be able to support the great team we have here.


Reji

Reji Joesph

Job Title: Administrator

Joined: 2016

Reji has worked in the care industry for 11 years, one of which is as an activities coordinator. Reji joined us at Middletown Grange in 2016 he hit the ground running and loves working in the team.


Toby

Toby Webb

Job Title: Head Chef

Joined: 2012

I have been working in the catering industry for over 30 years and have been with Barchester since 2012. I am committed to providing delicious home-cooked food for residents, which we prepare in-house. I am also responsible for ensuring that the resident's nutritional needs are met and that they enjoy everything they eat.


Miguel

Miguel Serrano

Job Title: Maintenance Manager

Joined: 2024

Hi, my name is Miguel and I'm the Maintenance Manager here at Middletown Grange. I strive to keep the home environment up to the highest standard possible and to ensure that both residents and staff can enjoy their surroundings safely.


Louise

Louise Heather

Job Title: Head Housekeeper

Joined: 2004

Louise is our wonderful Head of Housekeeping at Middletown Grange, she's known as ‘Grandma’ to all members of staff and has been with Barchester since 2004. Our housekeeping team are passionate about the cleanliness of our home and maintaining high standards. In her spare time, Louise enjoys quilt making and dog shows.


Doreen

Doreen McKee

Job Title: Health Care Assistant - Team Leader

Joined: 2018

Hi, I'm Doreen, I've worked at Middletown Grange since 2018 and absolutely love being a Team Leader, working for Barchester gives me the opportunity to train and progress further in an environment of care.


Lilian

Lilian Radido

Job Title: Care Assistant

Joined: 2022

Hello, my name is Lilian and I am one of the Carers here at Middletown Grange. I absolutely adore my job, of caring for our residents. I have many years’ worth of experience in the care industry and could not think of a more rewarding job to do


Sakirat

Sakirat Adeleye

Job Title: Care Assistant

Joined: 2022

Hi, my name is Sakirat and I am a Care Assistant here at Middletown Grange. I have worked in care for over 2 years now and really love what I do. I primarily work on Memory Lane, taking care of our residents living with dementia which I am so passionate about. Our residents are the heart of our home and I take great pride in supporting them.


Jossy

Jossy John

Job Title: Care Assistant

Joined: 2013

Hi, my name is Jossy, and I have been a care assistant here at Middletown Grange for over 10 years. I primarily work on Memory Lane, taking care of our residents living with dementia which I am so passionate about. Our residents are the heart of our home and I take great pride in supporting them.


Leila

Leila Alcalde

Job Title: Care Assistant

Joined: 2023

Hi, my name is Leila and I work as part of the care team at Middletown Grange Care Home in Hailey. I have experience working in dementia and elderly care for over 10 years and I love that I can make a difference in someone’s day no matter how big or small it may be.


Emma

Emma Tasker

Job Title: Care Assistant (Nights)

Joined: 2020

Hi, my name is Emma and I am a night care assistant here at Middletown Grange. I originally joined the home as part of the housekeeping team, but just love supporting and looking after our residents so wanted to step into a care role. I work as part of a care team working night shifts, ensuring our residents remain safe and cared for throughout the night so although you may not always see me, I'm always around to help at night.


Julie

Julie Thomas

Job Title: Receptionist

Joined: 2020

Hi, my name is Julie and I'm the receptionist here at Middletown Grange. I thoroughly enjoy my job. The residents are just great. I love hearing all of their memories and sharing stories with them. I also feel lucky to work with a great team and support our wonderful families and visitors who come to our home.


Stephanie

Stephanie Smith

Job Title: Housekeeper

Joined: 2022

Hi, my name is Stephanie and I'm part of the housekeeping team here at Middletown Grange. I take great pride in my work, keeping our home clean for our residents. The best part about the job is getting to know our residents well, and having great chats with them every day. I’m always happy to help.


Simon

Simon Butler

Job Title: Kitchen Assistant

Joined: 2012

Simon has been part of the Middletown team since 2012, he has worked in many different areas of the home before finding his passion within the kitchen team, and Simon is always happy to help.


Joanne

Joanne Thomas

Job Title: Hairdresser

Joined: 2020

Jo is our hairdresser at Middletown Grange and comes into the home every Wednesday to look after our residents. With a choice of options available to both men and women, Jo provides a fantastic service that everyone loves and looks forward to each week.