This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
Visitors are welcome to visit at any time without a booking.
Parking available on site
Barchester Middletown Grange Care Home has a Review Score of 9.9 (9.879) out of 10, based on 29 reviews in the last 2 years. Over all time Barchester Middletown Grange Care Home has 106 reviews.
Review from Heather H (Daughter of Resident) published on 27 November 2017
Submitted via Website •
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Overall Experience
5.0 out of 5
The only constructive feedback I would like to give at this time is about the car park: I think lines to designate parking spots would mean more cars can be efficiently parked in a relatively small area. Given that most residents may have an older adult visiting routinely, it can be quite challenging for an individual of this age to find a spot.
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Review from Roland K (Resident) published on 13 October 2017
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
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Treated with Dignity
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Review from P M (Wife of Resident) published on 28 June 2017
Submitted via Postal Card •
Report
Overall Experience
4.0 out of 5
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Treated with Dignity
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Review from Tracey d (Daughter of Resident) published on 10 May 2017
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
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Treated with Dignity
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Review from Clifford B (Son of Resident) published on 9 May 2017
Submitted via Postal Card •
Report
Overall Experience
4.0 out of 5
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Treated with Dignity
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Review from L H (Daughter-in-law of Resident) published on 16 March 2017
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
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Cleanliness
Treated with Dignity
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The Review Score of 9.9 (9.879) out of 10 for Barchester Middletown Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 29 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.879 for Barchester Middletown Grange Care Home is calculated as follows: ( (302 Excellents x 5) + (33 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 339 Ratings = 4.879
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Barchester Middletown Grange Care Home is based on 29 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 56 registered maximum number of service users is 11.2, which has been reached with 29 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 3 Aug 2019
Caring
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: General Manager
Joined: 2019
Hello, my name is Mirela, and I am the Acting General Manager here at Middletown Grange Care Home. Welcome to our Website!
I truly believe in the values of Barchester Healthcare and alongside the qualified team here at Middletown Grange we are committed to delivering the very highest standard of care, and life enrichment our residents deserve.
As a qualified Nurse with over 35 years of experience working in the care sector, I've gained experience as a Clinical Lead, and Deputy Manager in various care settings. Caring for older people is a privilege, and it is my aim to maintain a happy home, vibrant and friendly in nature.
If you would like to discuss the care and best practice, we provide here at Middletown Grange please give me a call or come to see me for a chat over coffee and homemade cake both of which are always available.
Job Title: Deputy Manager
Joined: 2018
Hello, my name is Jane, I'm an RGN and head a really happy care team, we all work with a smile to make the home a very jolly place to be. I've had the pleasure of working here since 2018.
Job Title: Registered General Nurse
Joined: 2022
Hi, my name is Priya and I'm a registered nurse here at Middletown Grange. I have been with the team here since 2022 and love being able to make a difference to everyone's day. I support all nursing elements of the home and am always here to help the team and families with clinical support.
Job Title: Registered General Nurse
Joined: 2022
Hello, my name is Kavya and I am one of the Registered Nurses here at Middletown Grange Care Home. I absolutely adore my job, of caring for our residents. I have many years’ worth of experience in the healthcare industry and could not think of a more rewarding job to do.
Job Title: Registered General Nurse
Joined: 2024
Hi, my name is May and I'm one of the Registered Nurses here at Middletown Grange. I joined the team in 2024 and have loved being part of the community. I love the area and the village of Hailey and take great pride in being able to support the people we care for. I have a strong nursing background across healthcare so I'm pleased to be able to support the great team we have here.
Job Title: Administrator
Joined: 2016
Reji has worked in the care industry for 11 years, one of which is as an activities coordinator. Reji joined us at Middletown Grange in 2016 he hit the ground running and loves working in the team.
Job Title: Head Chef
Joined: 2012
I have been working in the catering industry for over 30 years and have been with Barchester since 2012. I am committed to providing delicious home-cooked food for residents, which we prepare in-house. I am also responsible for ensuring that the resident's nutritional needs are met and that they enjoy everything they eat.
Job Title: Maintenance Manager
Joined: 2024
Hi, my name is Miguel and I'm the Maintenance Manager here at Middletown Grange. I strive to keep the home environment up to the highest standard possible and to ensure that both residents and staff can enjoy their surroundings safely.
Job Title: Head Housekeeper
Joined: 2004
Louise is our wonderful Head of Housekeeping at Middletown Grange, she's known as ‘Grandma’ to all members of staff and has been with Barchester since 2004. Our housekeeping team are passionate about the cleanliness of our home and maintaining high standards. In her spare time, Louise enjoys quilt making and dog shows.
Job Title: Health Care Assistant - Team Leader
Joined: 2018
Hi, I'm Doreen, I've worked at Middletown Grange since 2018 and absolutely love being a Team Leader, working for Barchester gives me the opportunity to train and progress further in an environment of care.
Job Title: Care Assistant
Joined: 2022
Hello, my name is Lilian and I am one of the Carers here at Middletown Grange. I absolutely adore my job, of caring for our residents. I have many years’ worth of experience in the care industry and could not think of a more rewarding job to do
Job Title: Care Assistant
Joined: 2022
Hi, my name is Sakirat and I am a Care Assistant here at Middletown Grange. I have worked in care for over 2 years now and really love what I do. I primarily work on Memory Lane, taking care of our residents living with dementia which I am so passionate about. Our residents are the heart of our home and I take great pride in supporting them.
Job Title: Care Assistant
Joined: 2013
Hi, my name is Jossy, and I have been a care assistant here at Middletown Grange for over 10 years. I primarily work on Memory Lane, taking care of our residents living with dementia which I am so passionate about. Our residents are the heart of our home and I take great pride in supporting them.
Job Title: Care Assistant
Joined: 2023
Hi, my name is Leila and I work as part of the care team at Middletown Grange Care Home in Hailey. I have experience working in dementia and elderly care for over 10 years and I love that I can make a difference in someone’s day no matter how big or small it may be.
Job Title: Care Assistant (Nights)
Joined: 2020
Hi, my name is Emma and I am a night care assistant here at Middletown Grange. I originally joined the home as part of the housekeeping team, but just love supporting and looking after our residents so wanted to step into a care role. I work as part of a care team working night shifts, ensuring our residents remain safe and cared for throughout the night so although you may not always see me, I'm always around to help at night.
Job Title: Receptionist
Joined: 2020
Hi, my name is Julie and I'm the receptionist here at Middletown Grange. I thoroughly enjoy my job. The residents are just great. I love hearing all of their memories and sharing stories with them. I also feel lucky to work with a great team and support our wonderful families and visitors who come to our home.
Job Title: Housekeeper
Joined: 2022
Hi, my name is Stephanie and I'm part of the housekeeping team here at Middletown Grange. I take great pride in my work, keeping our home clean for our residents. The best part about the job is getting to know our residents well, and having great chats with them every day. I’m always happy to help.
Job Title: Kitchen Assistant
Joined: 2012
Simon has been part of the Middletown team since 2012, he has worked in many different areas of the home before finding his passion within the kitchen team, and Simon is always happy to help.
Job Title: Hairdresser
Joined: 2020
Jo is our hairdresser at Middletown Grange and comes into the home every Wednesday to look after our residents. With a choice of options available to both men and women, Jo provides a fantastic service that everyone loves and looks forward to each week.
