The Julie Richardson Nursing Home

14 Dashwood Road, Banbury OX16 5HD
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9.7 77 Reviews
  • The Julie Richardson Nursing Home, Banbury
Julie Richardson Nursing Home is a family-run home in the heart of Banbury that has been providing specialist, personalised care for those in need of nursing care, respite care and those living with dementia since 2003.

The home features plenty of open spaces in which to spend time, all sorts of areas of interest to encourage engagement with those living with dementia, and the highly professional team is committed to ensuring they meet both physical and social needs of residents.

Personal touches are visible throughout the home.

Care centres on enabling residents to feel comfortable and relaxed, making what they wish of their daily life – and the kind, compassionate team at Julie Richardson Nursing Home goes above and beyond to find moments of joy in everything.

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Care Provided by The Julie Richardson Nursing Home

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 40 Service Users
  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Offered
  • Alzheimer's
  • Autism/ASD
  • Bipolar/Manic Depression
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Jayanthi Antony (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (28)
    • Couples/Companion Rooms (6)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2008

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access
  • Parking

  • The parking for the nursing home can be accessed from the rear of the building on St John's Road


The Julie Richardson Nursing Home Reviews (77)

Total of 77, showing 1-20
9.7

The Julie Richardson Nursing Home has a Review Score of 9.7 (9.716) out of 10, based on 13 reviews in the last 2 years. Over all time The Julie Richardson Nursing Home has 77 reviews.

Overall Experience

  • 60
  • 16
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Date Published

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Review from Cat G (Niece of Resident) published on 7 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We could not have asked for a better place to look after my uncle in his last few weeks. The care and compassion shown by everyone has been exceptional. We were so lucky to have all your support and kind words and knew he was well looked after, safe and comfortable. It meant the world to me and my family.

Reply from Jayanthi Anthony, Manager at The Julie Richardson Nursing Home

Thank you so much for sharing your heartfelt feedback. It was truly our honour to care for your uncle during his final weeks, and we are deeply grateful to have been entrusted with his well-being. We strive every day to provide compassionate, dignified care, and your kind words affirm that our efforts have made a meaningful difference for you and your family. Your appreciation inspires us to continue delivering the highest standard of care.


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Review from Victoria H (Daughter of Resident) published on 2 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We'd been desperate to get mum the right care for years, the fabulous social worker at the hospital helped us to find The Julie Richardson Nursing Home, we will be forever grateful. We couldn't have asked for more. Mum presented some difficulties but the care workers and nurses were so kind to her and
we could all see that mum was happier than she had been for a long time. The level of care was second-to-none. Mum blossomed at Julie Richardson and although she only there for six months until she died, we never ever worried for her future again in those six months. Thank you to all at Julie Richardson, you are the best.

Reply from Michael Morton, Business Project Manager at The Julie Richardson Nursing Home

Thank you so much for taking the time to share such heartfelt feedback. It means the world to us to know that your mum felt happy, cared for and safe during her time at The Julie Richardson Nursing Home. Our team is deeply committed to providing compassionate and personalised care and hearing that your mum blossomed with us is truly touching. We are honoured to have been part of her journey and to have given you and your family peace of mind during those six months. Your kind words about our care workers and nurses are deeply appreciated and we will share them with the team, it will mean so much to them.


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Review from B L (Son of Resident) published on 27 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff here have been looking after mum here for a very long time. The care is excellent. The facilities perfect. I travel all the way from Dublin so tend to visit for a while and observe them looking after other clients and the service to everyone is always very good.

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Review from Ian B (Son of Resident) published on 23 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Outstanding care.

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Review from Sue A (Daughter of Resident) published on 12 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very helpful staff, friendly, welcoming, always smiling and kind. My mum is a high risk fall 89 mobile with dementia. She has spent 7 years in a residential care home in another town but a fractured hip led her into hospital for 7 weeks. She has been accepted at Julie Richardson Nursing Home for 6 weeks
assessment and although too far from the previous town and too far for her regular visitors I am much reassured she has excellent care at Julie Richardson.

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Review from Bonnie K (Daughter of Resident) published on 10 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was in Julie Richardson for 10 months, all the staff were brilliant, nothing was too much trouble. I became part of the care home as well, made lots of friends. My mum settled in well there. I would recommend.

Reply from Jayanthi Anthony, Manager at The Julie Richardson Nursing Home

We are very thankful for your feedback, it's great to receive such lovely honest comments. The team work hard to achieve this, I will make sure this is passed on to the staff.


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Review from Delia L (Wife of Resident) published on 29 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Sadly, only one month in your care. Staff were excellent and very happy, which is so good these days. Always a nice welcome when I cam to visit.

Reply from Michael Morton, Business Project Manager at The Julie Richardson Nursing Home

Thank you for taking the time to share your experience at our facility, even though it was for a short duration. We're pleased to hear that you found our staff to be excellent and happy; their well-being is a priority for us, as it directly impacts the quality of care they provide. It's also wonderful to know that you always received a warm welcome during your visits. We appreciate your kind words and are grateful for the opportunity to have been of service. We hope to continue fostering a positive environment for all who step through our doors. Thank you once again.


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Review from Nicola M (Friend of Resident) published on 9 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Julie Richardson is a very caring and homely place for a resident to live. Each member of staff genuinely cares about everyone. There are lots of activities for residents to get involved with if they wish. I thoroughly recommend this warm and happy home.

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Review from Marcia B (Daughter of Resident) published on 7 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father moved to The Julie Richardson Nursing Home in November 2023. From our first visit it was evident that Dad was receiving excellent care, and that there are always plenty of staff available to ensure everyone’s needs are met. Visitors receive a warm welcome and are made to feel part of a family.
The staff treat residents with courtesy and dignity. They take time to get to know each individual personally and pay attention to every detail. We have every confidence in the team at this care home. They managed to take Dad out on short trips locally, for which we are very grateful. My mother and I were able to enjoy a lovely Christmas lunch there, with Dad, on Christmas Day. There is a happy and vibrant community at the care home. The staff are very knowledgeable, hard-working and dedicated. I would like to thank them for looking after Dad so well.

Reply from Jayanthi Anthony, Manager at The Julie Richardson Nursing Home

Thank you sincerely for your thoughtful review. It's truly thrilling to receive such positive feedback. I will share your kind words with our staff, who will be delighted to know that their dedication is deeply appreciated.


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Review from R M (Son of Resident) published on 24 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

So happy to see the great improvements in my father since I could last visit him in 2019. The staff are outstanding and provide the best care. Everyone is cheerful and my father is so much better - physically and mentally.
Thank you to all.

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Review from W B (Relative of Resident) published on 1 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We were all welcomed on arrival. Communication was excellent. The care and Doctor's involvement when required was remarkable. The well-being of our relative was paramount to all involved so he would have as a good quality of life as possible. We are so grateful and the end-of-life care was sympathetic
and effective.

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Review from Ian H (Brother-in-law of Resident) published on 16 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Whenever we have visited, my relative's care has been exceptional and it is my impression that this has been the case throughout and not just for our benefit.

Reply from Jayanthi Anthony, Manager at The Julie Richardson Nursing Home

Thank you so much for the kind words. I will share your feedback with my team, they will be very happy to know their hard work is being appreciated.


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Review from Katherin T (Sister of Resident) published on 20 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has been with this home for some time and has greatly benefited from the staff's patience. She is a much calmer person now. Physically, she looks very well, eats well and can have friendly chats with staff; they are good at judging her mood, which means if she wants to sit quietly, she can.
She eats well. They make sure there are always fluids available for her, which is important.
I am very impressed with the manager; she seems to have an endless drive to bring quality care into the home and enthuses the staff to feel the same. That includes entertainment.
I have met pleasant, caring attitudes towards myself and other family members, which are very supportive.
So, thank you, team, for all you do, your skills, your hearts and your hard work.

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Review from Trevor V (Son of Resident) published on 27 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone is very kind and helpful. The staff are excellent and they are friendly and lovely people.

Reply from Jayanthi Anthony, Manager at The Julie Richardson Nursing Home

Thank you so much for your kind words. We greatly appreciate you taking the time to do so. I will pass the information to the team, they will be very pleased.


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Review from A A (Wife of Resident) published on 12 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has received compassionate care and assistance from all the staff. They make an effort to talk to him and to find out about him. I find them very friendly, caring and approachable.

Reply from Jayanthi Anthony, Manager at The Julie Richardson Nursing Home

Thank you very much for such a fantastic review. I will pass on your kind comments to the whole team.


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Review from George B (Husband of Resident) published on 9 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my wife has been at The Julie Richardson Nursing Home, the service and staff have been marvellous. Nothing has been too much to ask. Seeing my wife happy and cared for is a great relief. Thank you all.

Reply from Jayanthi Anthony, Manager at The Julie Richardson Nursing Home

Thank you for your kind words. We believe that we have a superb team at the Julie Richardson Nursing Home and your comments are valued by each member of our team.


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Review from Peter L (Husband of Resident) published on 4 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with the care and attention my wife is having for dementia. Thank you.

Reply from Jayanthi Anthony, Manager at The Julie Richardson Nursing Home

Thank you for your fantastic review acknowledging the team's efforts to keep our families in touch with their loved ones and the support we give to our residents.


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Review from Graham N (Brother of Resident) published on 4 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Whenever I visit my brother (once a week for an hour or more at the present time), all the staff are always friendly and welcoming. I can see that my brother is being extremely well looked after, and this helps give me great peace of mind.

Reply from Jayanthi Anthony, Manager at The Julie Richardson Nursing Home

Thank you so much for taking the time to review. It means so much to the team to know that our families trust us to care for our residents,
I will pass on your kind words to the team.


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Review from P S (Husband of Resident) published on 25 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Have found all staff friendly, courteous and professional to residents and visitors. Owners and management ready to listen to any suggestions offered.

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Review from Tony R (Son of Resident) published on 17 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum spent a month in the Julie Richardson Nursing Home. When she went in, I thought that she would not come out! The care and dedication given by the staff at the nursing home has made a huge difference and four weeks later, she came home. We are very happy with the level of care that was given and
the professional support given.

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Current Review Score: 9.7 (9.716)

Overview of Review Score

The Review Score of 9.7 (9.716) out of 10 for The Julie Richardson Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.716 for The Julie Richardson Nursing Home is calculated as follows: ( (113 Excellents x 5) + (28 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 148 Ratings = 4.716

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Julie Richardson Nursing Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Apr 2020

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Outstanding

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Frequently Asked Questions about The Julie Richardson Nursing Home

What types of Care is The Julie Richardson Nursing Home registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The Julie Richardson Nursing Home provide?

Palliative Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does The Julie Richardson Nursing Home have?

There are 28 Single Rooms and 6 Couples/Companion Rooms.

What are the Facilities & Services at The Julie Richardson Nursing Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is The Julie Richardson Nursing Home to the centre of Banbury?

0.2 mile(s) as the crow flies, distance by road may be significantly further.