Review from Rose H (Wife of Resident) published on 4 June 2019
Submitted via Postal Card • Report

Overall Experience

All our family members are very pleased with the support and care that is given to my husband. We are treated as a valuable family member of the nursing home by staff and management. The residents comfort and are the first priority and any problems are quickly sorted out. Altogether very satisfactory.

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Review from H G (Brother of Resident) published on 8 May 2019
Submitted via Postal Card • Report

Overall Experience

Old building but care is of a very high standard.

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Review from P S (Husband of Resident) published on 11 February 2019
Submitted via Postal Card • Report

Overall Experience

All staff and services have been good. Staff care and friendliness has helped to provide a relaxed atmosphere for the resident. Constant awareness of residents condition has been very good.

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Review from C P (Husband of Resident) published on 8 February 2019
Submitted via Postal Card • Report

Overall Experience

My wife, who has advanced Alzheimer's disease, has been a resident for 6 months. The care she received is excellent. The staff are capable, well trained and very friendly. Her needs are very basic as she is doubly incontinent. The nursing care, when required, is excellent and would be difficult to better.

NB

I cannot comment on value for money as her care costs are, at present, paid for by the NHS.

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Review from Christopher W (Brother of Resident) published on 7 February 2019
Submitted via Postal Card • Report

Overall Experience

This facility is looking after my brother very well. He is treated with respect and dignity and all necessary individual care is provided.

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Review from M W (Sister-in-law of Resident) published on 7 February 2019
Submitted via Postal Card • Report

Overall Experience

I have visited my brother-in-law many times over the last 3 years. The staff are extremely competent and friendly. Very caring and we have complete confidence that the facility cares a great deal for their patients.

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Review from Henry W (Son of Resident) published on 7 February 2019
Submitted via Postal Card • Report

Overall Experience

My father is unable to communicate due to his dementia, however, it is clear from his calm state and smile that he is in good care. He sings and jokes so whilst he may not be as coherent as before, he shows he's still happy.

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Review from A A (Niece of Resident) published on 14 June 2018
Submitted via Postal Card • Report

Overall Experience

The nursing home is well presented. The staff are polite, welcoming and friendly. The residents are treated with caring, kindness, with respect and are spoken to with courtesy.
The staff endeavour to involve the residents in various activities.
Medical care is of a very high standard, nurses are alert

to any health problems that arise.

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Review from Paul W (Son of Resident) published on 12 June 2018
Submitted via Postal Card • Report

Overall Experience

Very good and caring staff.

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Review from M G (Friend of Resident) published on 12 June 2018
Submitted via Postal Card • Report

Overall Experience

Excellent care. Good value for money. Staff very caring. Food very good.

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Review from T B (Daughter of Resident) published on 12 June 2018
Submitted via Postal Card • Report

Overall Experience

This is the third home my mother has stayed in and is by far the best. The decor and the building are a bit dated and tired. That being said, every time I visit my mother she is happy, calm and contented. She also looks well cared for, clean and tidy. The staff are polite, well mannered and caring.

I would happily recommend this care home to anyone looking for a safe, secure, kind residence for a loved one.

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Review from S H (Daughter of Resident) published on 24 May 2018
Submitted via Postal Card • Report

Overall Experience

While I have no experience of any other nursing homes with which to make comparisons, I can say that all the staff that I have encountered on my regular visits have been very pleasant and friendly to both myself and my mother.

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Review from Terence C (Son-in-law of Resident) published on 24 May 2018
Submitted via Postal Card • Report

Overall Experience

Staff are very friendly, nothing is too much trouble. The food according to my relative is also very good. The bedroom he has is very light and airy. I think the staff work very hard to make the atmosphere as homely for the residents as much as possible.

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Review from Sarah H (Daughter of Resident) published on 24 May 2018
Submitted via Postal Card • Report

Overall Experience

Both the nursing and care staff at Julie Richardson are first rate. They all treat my father with the dignity that is so important. The nurses are skilled, kind and attentive. They are responsive to my father's needs and promptly address any concerns our family may have. The care staff treat my father

as a loved family member and provide excellent personal care, exercise, entertainment and food. I am pleased to say my father is as content and comfortable as possible thanks to all the people caring for him and their mix of good humour and expertise.

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Review from Jane R (Daughter of Resident) published on 22 May 2018
Submitted via Postal Card • Report

Overall Experience

Accommodation, fixtures and fittings appear dated. Care is excellent.

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Review from A R (Son-in-law of Resident) published on 22 May 2018
Submitted via Postal Card • Report

Overall Experience

Care is excellent. Accommodation, fixtures and fittings seem dated.

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Review from D B (Stepdaughter of Resident) published on 18 May 2018
Submitted via Postal Card • Report

Overall Experience

Staff are excellent and very attentive to my father-in-law. I feel everyone goes out of their way to assist or help in any way needed. Meals look good for the few times I have been here at mealtime. I do, however, feel his room is tired and would benefit from some different flooring other than carpet.

Otherwise, so far so good.

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Review from Christina A (Resident) published on 18 May 2018
Submitted via Postal Card • Report

Overall Experience

Went to Banbury Museum, Spice Ball Park Picnic, spent a great day out, all the gang went out together. We spent a smashing day out together. Excellent care for everyone.

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Review from Dennis R (Son of Resident) published on 8 February 2018
Submitted via Postal Card • Report

Overall Experience

My 95 year old mother in law was moved from the hospital into a "hospital bed" in this nursing home. She was recovering from pneumonia but also had Lewy body dementia. We were concerned at the time as we knew nothing about this home. Our concerns were groundless. This place is a gem. I really cannot

praise the staff highly enough for their dedication, professionalism, patience and kindness they showed to my mother in law. It is never a nice experience for the relatives in moving a loved one into a nursing home and we were no exception. However, on meeting the care home manager and her staff we realised Mum was in safe hands and that she would receive excellent care. She was in the nursing home for a total of 8 weeks before she was taken ill again, with pneumonia and rushed to the hospital where she passed away on Boxing Day 2017. Many thanks again to the nursing home staff for allowing Mum to keep her dignity to the end.

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Review from Christopher Roy D (Husband of Resident) published on 11 May 2017
Submitted via Postal Card • Report

Overall Experience

I am very pleased with the care my wife receives at the care home. I call to see her most days. If I don't visit, I ring her up.
She is happy at the home. She is treated well and with respect. She likes the food that is served. I would recommend the Julie Richardson Nursing Home to anybody.

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The Julie Richardson Nursing Home

Care Provided by The Julie Richardson Nursing Home

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