Brookfield Care Home

Little Bury, Greater Leys, Oxford OX4 7UY
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9.3 59 Reviews
  • Brookfield Care Home, Oxford
Situated on the outskirts of Oxford, MHA Brookfield provides specialist nursing and dementia care for 60 residents in a calm and comfortable retreat with beautiful views of Blackbird Leys Park. Easily accessible via the A40 and local bus routes, the home is ideally located near supermarkets, cafes, cinemas, and shopping areas, ensuring families can visit easily.

Brookfield provides specialised nursing and dementia care, ensuring every resident’s individual needs are met with compassion and dignity. With a focus on creating a reassuringly familiar environment, the team works closely with families to develop personalised care plans that reflect each resident’s history, preferences, and abilities.

The secure, landscaped gardens at Brookfield are a peaceful haven for residents to relax, explore, and enjoy nature. Raised garden beds provide the perfect space for gardening activities, allowing residents to plant flowers, vegetables, and herbs with support from staff.

Brookfield provides a reassuringly familiar and homely setting where residents feel connected, comfortable, and cared for every day. Whether you’re searching for yourself or a loved one, for short stays or nursing dementia care, the team at Brookfiled are here to help.

Care Provided by Brookfield Care Home

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 66 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (66)
    • Single Rooms with ensuite Wet Room (66)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2007

Funding & Fees Guide for Brookfield Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care £1,668 – £1,739
    • Self-Funded Nursing Dementia Care £1,757 – £1,810
  • (these prices are only a guideline, please contact Brookfield Care Home to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
Total of 59, showing 1-20
9.3

Brookfield Care Home has a Review Score of 9.3 (9.341) out of 10, based on 23 reviews in the last 2 years. Over all time Brookfield Care Home has 59 reviews.

Overall Experience

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Date Published

59
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Overall Experience  Overall Experience 5.0 out of 5

The staff are friendly and helpful whenever I come to visit my elderly mother. The staff are always helpful and friendly whenever I telephone my mother and or any of the staff. The staff always help the best way they can when I raise my mother's needs and concerns.

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Overall Experience  Overall Experience 5.0 out of 5

My husband now has two families, and he is very settled. The staff are so good to him, and it is very genuine. When I visit, the same genuine care is shown to me and the family and that is all the staff that are there from carers to catering - the food is excellent. The office staff are always helpful
when get in touch, their rooms are always clean and tidy. One of the places he likes is the craft room he may not do a lot of craft, but he loves his cup of tea and company. As the home is on a social media platform, a lot of what they do is put on there, and I always look forward to what they are doing and keep all the photos.

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Overall Experience  Overall Experience 4.0 out of 5

The staff here are doing a very challenging job but our experience has been that they are doing a good job and have shown real kindness and respect to my mother-in-law. We are very grateful for this place and the friendliness and warmth of the staff. Thank you.

Reply from Christine Hamilton, Home Manager at Brookfield Care Home

Thank you for the feedback for how we care for your mother-in-law. She is a pleasure to have in the home and staff are very fond of her. We also enjoy working with you as a family, this ultimately helps with the care we can deliver.


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Overall Experience  Overall Experience 4.0 out of 5

I visited my aunt whilst on holiday from Australia. I found the home to be basic and needs a good refurb. Staff seemed nice although I do think they should check on the residents more regularly in the lounge areas. Food very poor. I did think staff in the activity room were very friendly, it looked
a great fun room but in my opinion, needs to be a lot bigger.

Reply from Kath Burgoyne, Area Manager at Brookfield Care Home

Thank you for your feedback. The home is, as you say, due for a refurbishment and we are shortly going to be commencing a programme of painting and decorating throughout the home with all carpets being replaced too. We can confirm that our new winter menu commences next week and if you want to give us more detail into your concerns with the food then we are happy to look into that. The activities room has been the best addition and is so well used and enjoyed by all who visit it.


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Overall Experience  Overall Experience 5.0 out of 5

Volunteering here has been quite satisfying.
I have had the pleasure of interacting with lovely people and putting smiles on the faces of the residents. I have equally learnt quite a lot and I am happy to be in this space.
I must say, I look forward to coming here because it lifts my spirit. Brookfield
Care Home is simply amazing.

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Overall Experience  Overall Experience 5.0 out of 5

Mum has been here since the middle of February, and we have been very happy with her stay here so far. She feels at home and safe. All the staff including carers, nurses, and housekeepers are very helpful and polite at all times. If any problems need sorting you only have to ask somebody and its seen
too asap. Mum also is very happy with the meals that are provided daily (a good and different option easy day).

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Overall Experience  Overall Experience 2.0 out of 5

Sadly it was not a fit environment for an elderly person who is deaf but has complete mental capacity. No encouragement to live life however long or short that may be. My relative has complex health needs to prolong his life but the whole place seems to be about running people down to die. Something
the staff probably deal with daily and becomes just part of the job.

Reply from Kath Burgoyne, Area Manager at Brookfield Care Home

We are sorry to hear that this is your experience of Brookfield. You have now made contact us with personally and we will be looking into the concerns that you have raised.


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Overall Experience  Overall Experience 5.0 out of 5

I spent many hours at Brookfield during my aunt's time there. The staff are caring and efficient and frequently go above and beyond to provide excellent care for residents and to support families.

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Overall Experience  Overall Experience 4.0 out of 5

My brother seems to be happy living here and constantly praises the food. I personally feel that he is being cared for adequately and the home feels like a secure environment.

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Overall Experience  Overall Experience 4.0 out of 5

I have found my mum's care to be very good. She has up and down days.

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Overall Experience  Overall Experience 5.0 out of 5

The staff are very friendly and helpful. The corridors are bright with lovely displays of all the activities that have been happening.

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Overall Experience  Overall Experience 3.0 out of 5

Happy with the overall experience.
Staff friendly and helpful.
Impressed with the attention given to keeping clients safe and minimising falls.

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Overall Experience  Overall Experience 5.0 out of 5

My mum is very happy the home. It was a big move leaving her friendly home. after almost 70 years. The staff at the home are great, caring and friendly. She has made friends enjoys the social activities and is happy.

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Overall Experience  Overall Experience 4.0 out of 5

The staff are friendly. My aunt is always clean and well-fed. The room is clean. Her room overlooks the garden with a planter full of flowers outside the window. Staff are approachable and helpful.

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Overall Experience  Overall Experience 3.0 out of 5

From the first time I came here, not one person here come up to me and said "Hello, you must be the resident's partner", which would mean a lot to me. My partner would like a haircut and his beard shaved.

Reply from Christine Hamilton, Home Manager at Brookfield Care Home

I do remember one of the activity team came to say hello to you as you signed in and I am sorry that you didn't feel this was adequate. If your experience relates to the dementia floor then I apologise. We will ensure a hair and beard appointment is made. We will strive to get these things sorted upon your next visit.


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Overall Experience  Overall Experience 5.0 out of 5

Excellent.

Reply from Christine Hamilton, Home Manager at Brookfield Care Home

Thank you so much for the five-star review. We are very grateful.


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Overall Experience  Overall Experience 4.0 out of 5

I have found the staff friendly and caring. The building is bright and welcoming, although the bedrooms are rather small. However, as there are various activities on offer, residents do not need to spend all the time in their rooms. The small dining rooms are very much nicer than a large, noisy hall.
Residents who require wheelchairs (and are not demanding) may sometimes feel a little frustrated that they can't go where they want when they want. On the whole, Brookfield seems quite homely.

Reply from Christine Hamilton, Home Manager at Brookfield Care Home

Many thanks for the review. We are looking to source more wheelchairs so we can accommodate more residents.


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Overall Experience  Overall Experience 5.0 out of 5

Mum has lived at Brookfield Care Home since February 2023. They supported us before she moved in with a tour, and answering loads of questions. On the day of moving in, the handyman was extremely helpful as were all the staff. The staff are exceptional - nothing is too much trouble, and the consistency
of care and attention is wonderful. Mum took a few weeks to settle but is contented and happy, and well looked after. On noticing that she was losing a bit of weight after moving in (normal apparently), they monitored it weekly until she started to put it back on. A few pieces of clothing have gone missing and of course there are always a few niggles, but overall I can't fault the place. We initially were disappointed that the rooms were not fully ensuite (with showers), but actually it means we are now sure Mum is having a shower because someone has to take her! Thank you Brookfield for taking such good care of our mum, which means we know she is safe and happy.

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Overall Experience  Overall Experience 4.0 out of 5

As a volunteer, I see kindness and good humour demonstrated by carers and nursing staff. The creative activities facilitated by the activities team are imaginative and inclusive. My involvement is mainly with the regular Thursday church service and I see residents who appreciate this spiritual input
and in particular respond to the opportunity to sing hymns and worship together. This is an aspect of Brookfield which I feel is particularly important.

Reply from Christine Hamilton, Home Manager at Brookfield Care Home

You are a valued volunteer here at Brookfield. We were very happy when you said you would stay on to volunteer. I will pass on the lovely review to all my colleagues.


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Overall Experience  Overall Experience 5.0 out of 5

I find Brookfields as a nice homely residents home. The staff are very helpful and never too busy to help. As my sister's family, we are happy that she is here. Well done all.

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Current Review Score: 9.3 (9.341)

Overview of Review Score

The Review Score of 9.3 (9.341) out of 10 for Brookfield Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 23 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.341 for Brookfield Care Home is calculated as follows: ( (136 Excellents x 5) + (96 Goods x 4) + (22 Satisfactorys x 3) + (6 Poors x 2) + (4 Very Poors x 1) ) ÷ 264 Ratings = 4.341

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Brookfield Care Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 Nov 2019

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Outstanding
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (8)

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Frequently Asked Questions about Brookfield Care Home

What types of Care is Brookfield Care Home registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Mental Health Condition, Physical Disability, Detention Under Mental Health Act & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Brookfield Care Home provide?

Palliative Care, Physiotherapy, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Brookfield Care Home have?

There are 66 Single Rooms.

What are the Facilities & Services at Brookfield Care Home?

Own Furniture if required, Smoking not permitted, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Brookfield Care Home to the centre of Oxford?

3.8 mile(s) as the crow flies, distance by road may be significantly further.