Brookfield Care Home

Little Bury, Greater Leys, Oxford OX4 7UY
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9.3 59 Reviews
  • Brookfield Care Home, Oxford
Situated on the outskirts of Oxford, MHA Brookfield provides specialist nursing and dementia care for 60 residents in a calm and comfortable retreat with beautiful views of Blackbird Leys Park. Easily accessible via the A40 and local bus routes, the home is ideally located near supermarkets, cafes, cinemas, and shopping areas, ensuring families can visit easily.

Brookfield provides specialised nursing and dementia care, ensuring every resident’s individual needs are met with compassion and dignity. With a focus on creating a reassuringly familiar environment, the team works closely with families to develop personalised care plans that reflect each resident’s history, preferences, and abilities.

The secure, landscaped gardens at Brookfield are a peaceful haven for residents to relax, explore, and enjoy nature. Raised garden beds provide the perfect space for gardening activities, allowing residents to plant flowers, vegetables, and herbs with support from staff.

Brookfield provides a reassuringly familiar and homely setting where residents feel connected, comfortable, and cared for every day. Whether you’re searching for yourself or a loved one, for short stays or nursing dementia care, the team at Brookfiled are here to help.

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Care Provided by Brookfield Care Home

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 66 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (66)
    • Single Rooms with ensuite Wet Room (66)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2007

Funding & Fees Guide for Brookfield Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care £1,668 – £1,739
    • Self-Funded Nursing Dementia Care £1,757 – £1,810
  • (these prices are only a guideline, please contact Brookfield Care Home to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Brookfield Care Home Reviews (59)

Total of 59, showing 21-40
9.3

Brookfield Care Home has a Review Score of 9.3 (9.341) out of 10, based on 23 reviews in the last 2 years. Over all time Brookfield Care Home has 59 reviews.

Overall Experience

  • 30
  • 24
  • 2
  • 1
  • 2

Date Published

59
4
7
23
36

Review from William W (Brother-in-law of Resident) published on 6 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff very good and friendly.

Reply from Christine Hamilton, Home Manager at Brookfield Care Home

Thank you for the lovely review for Brookfield. So nice to hear the wonderful words from relatives. I will pass this on to the other staff.


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Review from Jenny A (Daughter of Resident) published on 30 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is very content at Brookfield Care Home. She's well looked after, the food is good and the activities are amazing. She has a nice room and there are several communal areas she can spend time in. She's made friends there. She particularly likes the Methodist background, the regular visits from the
chaplain and the weekly service. For me and my sisters, it is wonderful to know she is safe and looked after by caring, kind and attentive staff. The building is not perfect but that matters much less than the quality of care, which is excellent. The staff are very attentive to small feedback points that I've brought up and are always happy to answer my questions. We are very very happy that we chose Brookfield.

Reply from Christine Hamilton, Home Manager at Brookfield Care Home

Thank you so much for the lovely review for Brookfield. We are pleased you are happy with the service we are providing for your mum. I will share the feedback with the team.


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Review from Marian D (Resident) published on 28 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very happy with my experience so far - very comfortable and staff very helpful and pleasant.

Reply from Christine Hamilton, Home Manager at Brookfield Care Home

Thank you for your review. I am delighted that you are very happy at Brookfield and that you are very comfortable and find our team very helpful and pleasant. I will share your feedback with the team.


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Review from P V (Wife of Resident) published on 22 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

First impressions are good but need more attention to clothes going missing every week, I asked about his clothes today, as he hasn't got a lot of clothes in his wardrobe or drawers. Some of the staff are really great. Since covid, I've not had a chance to see around the place. Would be nice to be able
to discuss things a lot more. I know staff is short but at times, it would help to be involved.

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Review from S B (Daughter of Resident) published on 21 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is kept clean, her belongings safe and washing returned to her. I am very happy with the care Mum is receiving. I would like a little more feedback, as to how much she is eating, drinking and interacting, but the staff are polite and approachable.

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Review from C K (Daughter of Resident) published on 4 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are very friendly and they inform us of any changes to her condition, which is great. The activities team are excellent. I have been very pleased with the care my mother has received. Thank you.

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Review from R P (Son of Resident) published on 24 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't thank all at Brookfield Care Home enough for all the wonderful care that they provide for my mum. She was recently classified as end-of-life after having a severe chest infection and was on oxygen and antibiotics. With all the staff's love and care, mum is now not on the end-of-life danger list.
Their love, care and quick action was amazing! Love them all.

Reply from Christine Hamilton, Home Manager at Brookfield Care Home

It is a total pleasure to care for your mum. She is very lucky to have such a caring and supportive family and you are lucky to have such a strong and loving mum. Thanks for all your support for us as well.


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Review from E J (Daughter of Resident) published on 20 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

My dad was very unhappy here. He had lots of unwitnessed falls and a fight with another resident which again was unwitnessed. He eventually died of Covid. The care home failed to keep it out. I am left with no happy memories. Perfunctory care at best.

Reply from Christine Hamilton, Home Manager at Brookfield Care Home

Thank you for sharing your concerns with us about your experience at our home. Please accept our sincere condolences at the loss of your father. We would very much like the opportunity to meet with you to discuss your concerns in more detail, please could you contact us if you would like this to be arranged?


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Review from George C (Brother of Resident) published on 30 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring atmosphere. Nothing too much trouble to any of the staff - all very helpful and friendly. My brother appreciates the Christian ethos. Administration in the house and at MHA Head Office very good. All staff have been so helpful in facilitating phone and video contacts with my brother. Although
care home activities have been necessarily restricted over 2020, I'm very impressed by the activities which normally take place. Thank you!

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Review from Marie R (Daughter of Resident) published on 30 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I remember the worry of trying to find a good care home for my Mother when she was ready to leave hospital. It was a helpful social worker who said she had heard Brookfield was good. I was doubtful whether my Mother would settle, given her Alzheimer's, but I need not have fretted, Brookfield proved
its worth: my gaunt, fragile Mother received such kindness and expert care that she surprised us all by putting on a lot of the weight she had lost in hospital and settling into a happy routine. We had expected to lose her quite quickly, but she enjoyed her food and responded to the thoughtful stimulation offered at Brookfield, establishing a good routine. She was happier at Brookfield than she had been for years. When the end came, she slipped away peacefully. She and I received such consideration from her carers at that time especially, I shall never forget their empathy and commitment. My experience, and that of my Mother, leads me to recommend Brookfield very highly indeed.

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Review from R D (Cousin of Resident) published on 10 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall, excellent. I suggest residents could be given more idea, early each day, of what would be happening to them (a day in bed, time in a wheelchair or whatever). More mugs could be available between 10am and 11.30 when visitors may like mid-morning coffee.

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Review from Dorothy S (Resident) published on 21 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly and caring. I have made many friends both staff and residents with many activities. We can get our hair done, occasionally facials. Trips to the local supermarket and other shops. Doctor and dentist nearby.

Reply from Christine Hamilton, Home Manager at Brookfield Care Home

Thank you so much for your review of Brookfield care home. It is so good to hear that since moving into Brookfield you have not only made friends with other residents and staff but also had the opportunity to get out and about in the community.
I will pass on your kind words to the staff team.


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Review from Linda W (Daughter of Resident) published on 19 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

At first we had a few problems but all were sorted out satisfactorily.

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Review from Maureen E (Daughter of Resident) published on 18 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident since April 2016. He has settled well and I am really pleased he is living in such a pleasant place which is his home.


The staff are always patient with my father and treat him with respect.


I always feel at ease when I visit and the staff are always available for

updates on my father, answer any questions I may have, listen to any suggestions I may make and take any action where necessary.

Reply from Christine Hamilton, Home Manager at Brookfield Care Home

Thank you very much for your review of Brookfield Care Home. It is good to know that you feel at ease when visiting your father and that you find staff patient and respectful. It is also so nice to hear that your father has settled well and that Brookfield is considered home.


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Review from Alan S (Son of Resident) published on 3 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

"I'm not going in one of those homes.... never... never.... never!" - the words of my mum just a few weeks ago. She was getting carers visit 3 times a day at home to wash, dress, feed, etc - but she also needed someone there 24/7. The family did it for a few months, but it just got too much.
A place
was found at this home to take her. We told Mum it was a 2 weeks respite care to give us a break, so she agreed to go, although very wary. But after just 3 days, she told us she wished she could stay there because it was so good. She was getting attention whenever she needed or wanted it, fed good food, medicines sorted, made friends already, "sing-a-longs", own room with en-suite - "it's like a hotel," she said.
Absolutely chuffed to bits with the place and the people - and that is good enough for me. Staff and management are ALL superstars in this place - so friendly and caring, but also so professional. Thank you for changing the quality of my mum's life.

Reply from Christine Hamilton, Home Manager at Brookfield Care Home

Thank you so much for your review of Brookfield Care Home. It is so wonderful to hear that your Mum enjoyed her stay so much she has decided to stay with us permanently despite saying “never”. Your kind comments about the friendly, caring, professional staff are very much appreciated, words I will ensure I share with all of them.


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Review from Karen R (Daughter of Resident) published on 10 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father his happy and well looked after. Brookfield's staff are marvellous, always willing to help support the family as well as my father.


Brookfield is clean and tidy. Staff are very busy but always have time to talk to you and assist if needed.


The atmosphere in this home is relaxing and

stimulating for the residents to keep active in mind and body.


Overall it is a very good home for my father to keep safe and well.


Reply from Christine Hamilton, Home Manager at Brookfield Care Home

Thank you for your review, it is so nice to hear that your father is happy at Brookfield and well looked after. I also know the staff will be very proud to hear that they have been described as "marvellous". I will be sure to pass your comments onto them.


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Review from Joy M (Resident) assisted by family/friend published on 29 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Welcoming staff. Reception areas presentable and changed décor.

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Review from Nigel Peter S (Son of Resident) published on 24 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum is cared for well and looked after. They are amazing at this care home and I would recommend it to anyone. The husband of one person I mentioned it to ended up being there.

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Review from Grazyna C (Daughter of Resident) published on 26 June 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very impressed with the care at Brookfield. The management is always there on hand to talk to and discuss any issues as they come up as well as advise on anything that may be troubling the family of the resident.
The care assistants are kind, attentive and very patient. The nursing staff is excellent
and cleaning staff are ready to sort out any issues as they occur.
My mother throws food on the floor but her room is always clean. I can't fault the facilities. If there is space for improvement it would be to vary perhaps more of the social activities.

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Review from Neil S (Son of Resident) published on 16 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am more than ever happy about the care they give my mother.

Reply from Helen Nairn, Area Manager at Brookfield Care Home

It is great to hear that you are so happy with the care your Mother receives at Brookfield, thank you.


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Current Review Score: 9.3 (9.341)

Overview of Review Score

The Review Score of 9.3 (9.341) out of 10 for Brookfield Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 23 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.341 for Brookfield Care Home is calculated as follows: ( (136 Excellents x 5) + (96 Goods x 4) + (22 Satisfactorys x 3) + (6 Poors x 2) + (4 Very Poors x 1) ) ÷ 264 Ratings = 4.341

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Brookfield Care Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 Nov 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (8)

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